NATO Business Opportunity: Custodial Services
Closed Special Notice Posted
- Solicitation number
- RFP-ACT-SACT-26-62
- Agency
-
Bureau of Industry and Security
Department of Commerce
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561720 Janitorial Services
- Place of performance
- Norfolk, Virginia 23511, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
Headquarters Supreme Allied Commander Transformation (HQ SACT) has issued RFP-ACT-SACT-26-62 for a firm-fixed-price custodial services contract with proposals due 08 September 2026 at 0900 hours EDT. U.S. prime contractors must be approved for NATO Competitive Procurement (NCP), hold a Declaration of Eligibility (DOE) from the U.S. Government, maintain a professionally active facility in the United States, have performed substantially similar contracts within the past three years, and maintain facility access credentials (DBIDs) to work without base escort. All contractor personnel must be NATO nation citizens with appropriate professional training and experience.
The contract covers approximately 250,000 square feet at HQ SACT Norfolk, Virginia, requiring comprehensive custodial services Monday through Friday, 0600–1700 hours, with non-common areas cleaned during business hours (0700–1600). Services include daily cleaning, floor maintenance, restroom sanitation, trash removal, recycling, carpet care, and periodic deep cleaning in compliance with Green Seal Product Standards. The base period runs 01 January–31 December 2027 with four optional 12-month renewal periods through 2031. The contractor must provide a minimum of 12 custodial personnel plus one on-site supervisor holding a minimum SECRET security clearance and three years' supervisory experience. All personnel require National Criminal Background Checks.
Attendance at a mandatory site survey on 19 August 2026 at 1000 hours, HQ SACT, 7857 Blandy Road, Suite 100, Norfolk, Virginia 23551, is required to submit a proposal. Notify contracting officers of attendees by 17 August 2026. The RFP also includes optional scope for Joint Force Command Norfolk (JFCNF) covering approximately 87,290 additional square feet. Proposals are evaluated 70 percent technical, 30 percent price, with a minimum technical score of 70 required. Partial bidding is not authorized. Electronic submission only; hard copy proposals are rejected.
Notice text
3 versions
Update #3 · Latest ·
Headquarters Supreme Allied Commander Transformation (HQ SACT) has issued a Request for Proposal (RFP) to establish a contract for the provision of custodial services in support of HQ SACT and other eligible U.S. based NATO entities.
U.S. prime contractors must 1) maintain a professionally active facility within the United States, 2) be approved for participation in NATO Competitive Procurement (NCP), 3) be issued a Declaration of Eligibility (DOE) by the U.S. Government, and 4) have performed similar contracts within the last three years, substantially similar in scope to the requirement described in the solicitation.
In addition, contractor personnel performing services or providing delivery under the contract must be citizens of a NATO nation and have appropriate professional training and experience. Contractor companies must be eligible to conduct work on a U.S. military facility without base escort (DBIDs).
Bids shall be received at HQ SACT, Purchasing and Contracting Office, no later than 08 September 2026, 0900 hours, Eastern Daylight Time, Norfolk, VA. No bids shall be accepted after this date and time. No hard copy proposals will be accepted. Please see the attached for more details.
BECOMING ELIGIBLE TO BID
NCP requires that the U.S. Government issue a DOE on behalf of potential U.S. prime contractors interested in this contract. Before the U.S. Government can do so, however, the U.S. Government must approve the U.S. firm for participation in NCP. U.S. firms are approved for NCP on a facility-by-facility basis.
The U.S. NCP application is a one-time application. The application requires supporting documentation in the form of 1) a company resume indicating contracts completed as a prime contractor and 2) an annual report or set of financial documents indicating compilation, review, or audit by an independent CPA.
U.S. firms can download a copy of the U.S. NCP application from the following website:
https://www.bis.gov/about-bis/bis-leadership-and-offices/SIES/business-opportunities-nato
The Department of Commerce (DOC) is the U.S. Government agency that approves NCP applications. Please submit to the email address provided your application and supporting documentation (as attachments). If your firm is interested in a specific NCP project at this time, please also include the following in the text of your email:
- the title and/or solicitation number of the contract
- the name/phone/email of the company point of contact for the bid documents
After approval of your one-time NCP application, DOC will then know to follow up by issuing a DOE for the contract. DOC will transmit the DOE to the NATO contracting agency.
Update #2 ·
Headquarters Supreme Allied Commander Transformation (HQ SACT) has issued a Request for Proposal (RFP) to establish a contract for the provision of custodial services in support of HQ SACT and other eligible U.S. based NATO entities.
U.S. prime contractors must 1) maintain a professionally active facility within the United States, 2) be approved for participation in NATO Competitive Procurement (NCP), 3) be issued a Declaration of Eligibility (DOE) by the U.S. Government, and 4) have performed similar contracts within the last three years, substantially similar in scope to the requirement described in the solicitation.
In addition, contractor personnel performing services or providing delivery under the contract must be citizens of a NATO nation and have appropriate professional training and experience. Contractor companies must be eligible to conduct work on a U.S. military facility without base escort (DBIDs).
In lieu of a bidder’s conference, HQ SACT requires bidders to attend a site survey that will be conducted on 19 August at 10:00AM at HQ SACT, 7857 Blandy Rd, Suite 100, Norfolk, VA, 23551. Notify the Contracting Officers listed in this RFP of those employees who are attending the site survey no later than 17 August 2026. Participation in the site survey is mandatory to participate in the RFP and submit a proposal.
BECOMING ELIGIBLE TO BID
NCP requires that the U.S. Government issue a DOE on behalf of potential U.S. prime contractors interested in this contract. Before the U.S. Government can do so, however, the U.S. Government must approve the U.S. firm for participation in NCP. U.S. firms are approved for NCP on a facility-by-facility basis.
The U.S. NCP application is a one-time application. The application requires supporting documentation in the form of 1) a company resume indicating contracts completed as a prime contractor and 2) an annual report or set of financial documents indicating compilation, review, or audit by an independent CPA.
U.S. firms can download a copy of the U.S. NCP application from the following website:
https://www.bis.gov/about-bis/bis-leadership-and-offices/SIES/business-opportunities-nato
The Department of Commerce (DOC) is the U.S. Government agency that approves NCP applications. Please submit to the email address provided your application and supporting documentation (as attachments). If your firm is interested in a specific NCP project at this time, please also include the following in the text of your email:
- the title and/or solicitation number of the contract
- the name/phone/email of the company point of contact for the bid documents
After approval of your one-time NCP application, DOC will then know to follow up by issuing a DOE for the contract. DOC will transmit the DOE to the NATO contracting agency.
Update #1 ·
Headquarters Supreme Allied Commander Transformation (HQ SACT) intends to issue a Request for Proposal (RFP) to establish a contract for the provision of custodial services in support of HQ SACT and other eligible U.S. based NATO entities.
U.S. prime contractors must 1) maintain a professionally active facility within the United States, 2) be approved for participation in NATO Competitive Procurement (NCP), 3) be issued a Declaration of Eligibility (DOE) by the U.S. Government, and 4) have performed similar contracts within the last three years, substantially similar in scope to the requirement described in the solicitation.
In addition, contractor personnel performing services or providing delivery under the contract must be citizens of a NATO nation and have appropriate professional training and experience. Contractor companies must be eligible to conduct work on a U.S. military facility without base escort (DBIDs).
The reference for the RFP is RFP-ACT-SACT-26-62 and all correspondence regarding the RFP should include this reference.
Type of Contract: Firm Fixed Price/Fixed Fee Service Contract
Partial Bidding is not authorized.
Period of Performance: Base Period: 01 January - 31 December 2027 with four potential 12-month option periods; 01 January – 31 December 2028, 01 January – 31 December 2029, 01 January – 31 December 2030, 01 January – 31 December 2031.
SUMMARY OF REQUIREMENT
HQ SACT requires services which provide all management, supervision, labor, cleaning instrument materials, supplies (i.e. hand soap, paper towels, toilet paper, and cleaning disinfectants), and equipment necessary to perform comprehensive custodial services for facilities totaling approximately 250,000 square feet.
Custodial services shall be performed by qualified, trained personnel on a full-time basis, five (5) days per week, in accordance with an approved schedule to ensure facilities are maintained in a clean, sanitary, safe, and orderly condition. Routine services shall include, but are not limited to, cleaning and sanitizing restrooms, offices, conference rooms, common areas, floors, and other interior spaces; high and low dusting, vacuuming carpet, mopping and sanitizing floors; trash and recycling removal; and replenishment of consumable supplies.
Custodial services shall also include periodic and project-based services, which may be required outside of normal working hours, including but not limited to floor care (stripping, waxing, sealing, and buffing), carpet and upholstery cleaning, window cleaning, and other deep-cleaning services necessary to maintain facility appearance and hygiene standards.
The shall be perfomed in strict compliance with all applicable Federal, State, and local regulations, as well as HQ SACT-specific policies and procedures.The work shall be performed in a manner that minimizes disruption to daily operations. Adequate staffing levels, quality control procedures, and responsiveness to service requests shall be maintained in accordance with contract specifications
BECOMING ELIGIBLE TO BID
NCP requires that the U.S. Government issue a DOE on behalf of potential U.S. prime contractors interested in this contract. Before the U.S. Government can do so, however, the U.S. Government must approve the U.S. firm for participation in NCP. U.S. firms are approved for NCP on a facility-by-facility basis.
The U.S. NCP application is a one-time application. The application requires supporting documentation in the form of 1) a company resume indicating contracts completed as a prime contractor and 2) an annual report or set of financial documents indicating compilation, review, or audit by an independent CPA.
U.S. firms can download a copy of the U.S. NCP application from the following website:
https://www.bis.gov/about-bis/bis-leadership-and-offices/SIES/business-opportunities-nato
The Department of Commerce (DOC) is the U.S. Government agency that approves NCP applications. Please submit to the email address provided your application and supporting documentation (as attachments). If your firm is interested in a specific NCP project at this time, please also include the following in the text of your email:
- the title and/or solicitation number of the contract
- the name/phone/email of the company point of contact for the bid documents
After approval of your one-time NCP application, DOC will then know to follow up by issuing a DOE for the contract. DOC will transmit the DOE to the NATO contracting agency.
IMPORTANT DATES
U.S. firms should request a DOE (and, for U.S. firms new to NCP, submit the one-time NCP application): 25 June 2026
HQ SACT issues RFP (planned): 01 July 2026
Bid closing (planned): 31 August 2026
Contract award (anticipated): September 2026
Files
| File | Type | Posted |
|---|---|---|
| RFP-ACT-SACT-26-62 - QA 1.pdf | ||
| RFP-ACT-SACT-26-62 A2.pdf | ||
| RFP-ACT-SACT-26-62 PRICING.xlsx | XLSX spreadsheet | |
| RFP-ACT-SACT-26-62.pdf | ||
| Annex B - Frequency Chart.xlsx | XLSX spreadsheet |
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