NATO Business Opportunity: Commercial-off-the Shelf (COTS) Event Management Software Platform

Headquarters, Supreme Allied Commander Transformation (HQ SACT), a NATO entity, is conducting a competitive procurement for a Commercial-Off-The-Shelf event management software platform with a proposal deadline of September 17, 2026. Eligibility is restricted to governmental or commercial entities established in NATO member nations, with all key personnel required to be citizens of NATO member nations. HQ SACT requires an integrated platform supporting planning, registration, attendee engagement, abstract management, e-commerce and payment processing, reporting, and administrative control for NATO conferences and events. The selected supplier must sustain current operational capabilities including central event registration, attendee mobile and web hubs, on-site arrival and check-in, abstract management, payment gateway functionality, and administrative support. The contract structure comprises a base period of January 1 through December 31, 2027, followed by four optional one-year periods extending through December 31, 2031, priced on a Firm Fixed Price basis. The platform must support 1,000 to 15,000 annual participant registrations with expandable capacity and include enterprise-level features with 24/7 emergency support. Technical evaluation criteria are functional capability and demonstration (35 points), security and privacy (20 points), implementation and transition (15 points), payment processing and financial controls (15 points), and support and training (15 points), weighted 70 percent technical and 30 percent price for award. Written clarification requests must reach all listed Contracting Officers by August 31, 2026. Proposals must be submitted electronically in two separate documents (technical and price) directly to HQ SACT; no hard copy submissions are accepted.