RFP-ACT-SACT-26-62 - QA 1.pdf

NATO UNCLASSIFIED

RFP:

Reference:

Date of Issue:

The following questions were raised with respect to subject RFP-ACT-SACT-26-62-Custodial Services.

Responses are to provide clarification.

RFP-ACT-SACT-26-62 Custodial Services

Q&A #1

21 August 2026

Questions Responses

1. Is there a collective bargaining agreement applicable to this RFP? If so, please provide a copy; if not, provide a wage determination.

1. No, none will be provided.

2. What Company, is now performing this contract? What is their Annual Price? Is the Statement of Work the same?

2. Details of previous award can be found on the contracting website, under the contract award section Year 2021 - IFIB-ACT-SACT-21-29:

https://www.act.nato.int/opportunities/contracting/

3. Does the present contract require 12 employees at HQ SACT BLDG?

3. No, this is a change from the previous solicitation.

4. Clarify if any periodic work, such as carpet cleaning and floor stripping, can be performed after hours or on weekends at the HQ SACT BLDG?

4. Periodic work will be completed after hours or on weekends at HQ SACT.

5. Is there any exterior window cleaning required in this RFP?

5. No exterior window cleaning is required under this solicitation.

6. Annex D: Requirements Matrix lists items to be evaluated; however, the Quality Control Plan and list of employees elsewhere in the RFP say to submit within 10 days after award. Please clarify.

6. See amendment. We are looking for examples of a Quality Control Plan. Actual plan must be submitted within 10 days of award. We have removed the requirement to provide a list of employees as this is required 10 days after award.

7. We noticed there was a breakdown in square footage for JFCNF but no breakdown for the HQ building

7. We are not able to provide the SQFT breakdown of HQ SACT individual sections at this time.

8. To allow bidders sufficient time to prepare a comprehensive and competitive proposal, would HQ SACT kindly consider extending the proposal submission deadline by two (2) weeks?

8. An extension of two weeks will not be considered.

The closing date will be amended to 08SEPT26 to deconflict with the holiday.

9. Could you please confirm whether the same Supervisor may be proposed and assigned to both the HQ SACT and JFCNF custodial services contracts?

9. These will be separate contracts; it is up to the bidder on how the requirements will be fulfilled.

https://www.act.nato.int/opportunities/contracting/

10. Could you please clarify which pricing will be used for the commercial evaluation and determination of the successful bidder: the HQ SACT Custodial Services Price Matrix only, or the combined total of the HQ SACT Custodial Services Price Matrix and the optional JFCNF Custodial Services Price Matrix?

10. HQ SACT Custodial Services Price matrix will be used for the commercial evaluation.

11. Could you please confirm whether the same custodial personnel assigned to HQ SACT may also be assigned to JFCNF and provide services under both contracts concurrently, rather than having separate dedicated personnel for each contract?

11. These are two separate requirements; it is up to the bidder on how the requirements will be fulfilled.

12. Is there a page limit for the information required in the compliance Matrix of proposed staff, on-site supervisor, proposed cleaning measures, transition plan, and detailed sample inspection?

12. No page limit.

13. Will NATO expedite the process of getting on-base access? In the past, this could take 30 days?

13. As this is a base function, we are limited on our ability to expedite this process.

14. Are the Deliverables listed in the section

10) due in the proposal or upon award?

14. Upon award.

15. Closing date is Labor day, will this be amended?

15. The closing date will be amended to 08SEPT26 to deconflict with the holiday.

16. Will cleaning room shelving be staying in place?

16. Shelving will remain as currently installed.

17. Is there a wage determination requirement for bidding?

17. There is no wage determination requirement for this solicitation.

Our General Terms and Conditions, section 21.a.* does require contracts to comply with the laws of the country where contract performance takes place.

18. Solicitations on Sam.gov and the website do not match?

18. We have requested SAM.GOV be adjusted with the amendment.

19. Will subcontractor past performance be accepted?

19. Yes, subcontractor past performance can be utilized.

20. Which personnel are needed to have security clearances up to SECRET?

20. The Project Manager/Onsite Supervisor for HQ SACT should have a minimum SECRET security clearance.

21. The delivery of custodial supplies and equipment, the POC for deliveries, will be the COTR?

21. Yes, the COTR will be the POC for delivery of supplies and equipment.

22. Floor care, high dusting (above 7 ft.), carpet cleaning, is the contractor allowed to perform these tasks after normal

22. Work after hours will be permitted so long as the contractor is properly supervised by a supervisor. The Contractor may use any means suitable to complete business hours? Is the contractor allowed to utilize a one-man battery lift?

high cleaning. HQ SACT will not provide equipment. The contractor is responsible to ensure that OSHA health and safety measures and procedures are strictly enforced.

23. If draperies are required to be cleaned, does the government remove and rehang them?

23. HQ SACT will not remove or rehang draperies.

24. If the contract is awarded to a company other than the incumbent, will the awardee be allowed to contact the current project manager for the right of refusal? As well as the current custodial staff?

24. This would be coordinated between the incumbent and the new awardee. See question 2 for award details.

25. The Nationwide Criminal background Check cost is absorbed by the awardee, correct?

25. Yes.