Managed Printer Service and Supplies

The Department of the Army Michigan Army National Guard's 127th Wing at Selfridge Air National Guard Base is seeking managed printer service and supplies to support comprehensive maintenance, repair, and supply services for its print environment. The contract encompasses break-fix repair services, preventive maintenance, all consumable supplies (excluding paper and staples), technical support, security measures, and performance monitoring for approximately 104 HP LaserJet Managed MFP E626XX devices and 1 HP LaserJet Managed MFP E876XX device. Key requirements include maintaining 99% monthly availability for the MPS infrastructure environment and 95% monthly availability for the print device fleet, achieving 90% on-time response rates for service calls, and ensuring all contractor personnel are HP-certified technicians fluent in English with appropriate security clearances and training. The solicitation is issued as a Request for Quote (RFQ) on Standard Form 1449, and offers are due on February 27, 2026, at 3:00 PM local time. Evaluation will consider compliance with performance work statement requirements, including service response times (one business day for work stoppage situations, two business days for non-work stoppage situations, and full device resolution within five business days), consumable supply delivery within seven business days, and adherence to security standards including FIPS 140-2 validation, ISO/IEC 15408 certification, and DISA STIG compliance.

This solicitation is a 100% set-aside for women-owned small business (WOSB) concerns under NAICS code 541519 (Other Computer Related Services) with a size standard of $12.5 million. The contract is structured as a firm-fixed-price agreement with a base period from March 1, 2026, through February 28, 2027, plus four optional 12-month extension periods and one optional six-month extension, potentially extending performance through September 30, 2031. The place of performance is Harrison Charter Township, Michigan, at Selfridge Air National Guard Base (DoDAAC: F8Y340). No incumbent contractor is identified in the solicitation documents. Compensation structure will be determined through the RFQ process with payments made via Wide Area WorkFlow (WAWF) and subject to prevailing wage requirements outlined in Wage Determination 2015-4867, which specifies Service Contract Act labor standards for Michigan counties including Macomb, where the base is located.