J065--VISN 12 Durable Medical Equipment (DME) Delivery Contract

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 12 (VISN 12), is procuring durable medical equipment delivery services through the Great Lakes Acquisition Center, with the original offer deadline of June 22, 2026 extended to June 29, 2026 at 6:00 AM Central Daylight Time. Amendment 0002, effective June 25, 2026, has canceled this solicitation due to scope changes, with a new solicitation to be posted shortly.

The procurement is 100% unrestricted with no set-aside. Place of performance encompasses eight medical centers across Wisconsin, Michigan, and Illinois serving VISN 12's geographic footprint. The five-year indefinite-quantity ordering agreement runs from July 1, 2026 through June 30, 2027 (base period), plus four one-year options through June 30, 2031, with an estimated $19 million budget ceiling and a $10,000 minimum guarantee. Annual delivery volume is approximately 2,650 units across all facilities, totaling 13,250 units over five years; Station 578 represents the largest volume at 700 units annually.

The contractor must provide Unassisted Delivery (single employee for lighter equipment) and Assisted Delivery (multiple employees for bulky/complex items), priced per job order. Service area includes hospital beds, wheelchairs, walkers, scooters, safety equipment, feeding pumps, IV pumps, and respiratory devices. The contractor is responsible for warehouse operations, FIFO inventory management, three-business-day delivery (same-day for emergencies), home assessments per Joint Commission standards, equipment education, infection control, and documentation submitted within 24 hours. Coverage is Monday–Saturday, 8:00 AM to 8:00 PM local time, with 24/7 toll-free customer service.

Compliance requirements include Service Contract Act prevailing wage rates (Customer Service Representative $22.68 plus 30% fringe, Service Order Dispatcher $21.54 plus 30% fringe, Supply Technician $33.84 plus 30% fringe), Joint Commission and DMEPOS standards, HIPAA/Business Associate Agreement, background checks on all personnel, and insurance coverage ($500,000 general liability, $200,000 auto liability per person, workers' compensation). The NAICS code is 621610, Home Health Care Services; PSC code is J065, Maint/Repair/Rebuild Of Equipment—Medical, Dental, And Veterinary Equipment And Supplies.