J065--Software Evolution Services for Philips Equipment

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 21, is soliciting offers for Software Evolution Services (SES) on Philips patient monitoring equipment, including central monitoring, telemetry, and patient monitoring systems at VA Sierra Nevada Healthcare System in Reno. The solicitation requires contractor personnel to possess current Original Equipment Manufacturer training certifications and a minimum of two years of experience maintaining Philips equipment. Key services include software licensing entitlements, web-based applications for inventory and alert tracking, Microsoft OS patching, 24/7 customer support with subject matter expert availability during business hours, mirrored testing environments, annual system reports, clinical implementation services, and training courses at no additional cost. The Government will evaluate proposals based on direct experience and availability with Philips equipment, ability to perform upon award, past performance, and price, with contract award going to the responsible offeror whose offer is most advantageous to the Government. Offers are due March 31, 2026, at 1:00 PM PDT, and responses must be submitted separately via ATOMS with required certifications and past performance references.

This is a 100% Service-Disabled Veteran-Owned Small Business set-aside with a total estimated budget of $34 million over the contract period. The base contract runs from April 5, 2026, through April 4, 2027, with four optional one-year extensions extending through April 4, 2031, providing up to five years of potential services. The solicitation does not identify any current incumbents or previous contractors. Invoices will be submitted monthly in arrears to the VA Financial Services Center through electronic submission via Tungsten Network. Performance of the contract will take place at VA Sierra Nevada Healthcare System in Reno, Nevada, with additional requirements including two on-site visits annually for advanced technology services and online or resident training courses provided to the Government at no additional cost.