J065 | Viewpoint Software Support and Maintenance

The Department of Veterans Affairs Veterans Health Administration (VA VISN 21) is seeking a contractor to provide comprehensive support and maintenance services for the Viewpoint Wireless Temperature Monitoring System at the Southern Nevada Healthcare System. The procurement will cover technical support, software updates, system monitoring, and calibration services for a 315-component system across nine facilities in southern Nevada. Contractors must demonstrate capabilities in providing 24/7/365 system support, remote troubleshooting, and on-site calibration of pharmacy and laboratory NIST probes. Respondents are required to submit detailed information including their socioeconomic status, company capabilities, relevant experience, and project examples by February 26, 2025, at 1:00 PM Pacific Time. Evaluation criteria will likely include technical competence, past performance, and the ability to meet the VA's stringent monitoring and maintenance requirements.

The procurement does not have a specific small business set-aside, though the sources sought notice indicates a 50% limitation on subcontracting for small businesses. The contract will be structured with quarterly payments in arrears, covering services for fiscal year 2025 with potential option years. The system encompasses 47 annual and 128 semi-annual temperature sensors, and 6 annual and 20 semi-annual temperature/humidity sensors, requiring precise calibration and documentation services for 201 units. Contractors must be GSA-registered, maintain current SAM registration, and provide factory-trained technicians who can comply with VA security and privacy protocols. While specific award values are not disclosed, the NAICS code 811210 has a small business size standard of $34.0 million, suggesting a potentially significant contract opportunity for qualified vendors specializing in electronic and precision equipment maintenance.