Philips Patient Monitoring System Patching and Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 is soliciting comprehensive software support and maintenance services for Philips patient monitoring equipment at the Cheyenne VA Medical Center. The contractor will be responsible for delivering all software versions, license entitlements, system patching, clinical implementation services, and on-site technical support performed by OEM-qualified patient monitoring equipment specialists with working knowledge of PIIC IX servers, central monitoring stations, and various Philips monitor models including MX450s, MX500, MX750s, and IntelliVue MX40s. Services must include quarterly Windows server OS patching, annual system health and risk management assessments, on-site technical support during normal business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m., excluding federal holidays), and detailed service reporting documentation. The Government will evaluate proposals based on technical quality, past performance, and price, reserving the right to select offers providing benefits beyond minimum requirements. The solicitation number is 36C25926Q0245, with an extended response deadline of February 26, 2026, at 10:00 a.m. Mountain Time, and the contracting officer is Aaron Thurber (aaron.thurber@va.gov, 303-712-5745).

This is a 100% Small Business set-aside with a total budgeted amount of $34 million for the entire contract period. The contract includes a base period from March 1, 2026, through February 28, 2027, with four one-year option periods extending through February 28, 2031, with pricing structured across 56 line items for each contract period. Payment will be made via electronic funds transfer within Net 30 days upon completion of services, and the contract incorporates extensive security and IT requirements including mandatory training, compliance with FISMA and HIPAA standards, incident reporting procedures, and liquidated damages provisions of $37.50 per affected individual for data breaches. The place of performance is located at 2360 E Pershing Boulevard, Cheyenne, Wyoming 82001. The contractor must comply with all VA facility regulations, including visible identification requirements, designated parking, smoking prohibitions, firearm prohibitions, and potential container searches as determined by the VAMC.