Internet Service Provider Services in Bogota, Colombia

The Army Contracting Command's Directorate of Contracting at the U.S. Embassy Colombia seeks quotes for two dedicated fiber internet circuits and 24/7/365 managed network support at Canton Norte in Bogotá, Colombia, with quotes due October 30, 2026 at 10:00 AM Eastern Time. The Set Aside line reads "No Set-Aside Used," and the solicitation is a commercial-services combined synopsis/solicitation under FAR Part 12. The PWS identifies Special Operations Command South (SOCSOUTH) as the requiring customer.

A mandatory site visit is set for October 29, 2026 at 0900 local at Cemi Gate, with attendee names, identification documents, and vehicle details due by 4:00 PM local on October 28, 2026. Amendment 0002 (posted October 27, 2026) adds the site visit provision, updates clause 52.217-9, and replaces the PWS. Amendment 001 (posted October 23, 2026) removed the technical workload exhibit. The question deadline of October 26, 2026 has passed.

Place of performance is the 6th and 7th floors of Sede Habitacional Bicentenario de la Independencia, Cl. 102 #7-80, Canton Norte, Bogotá. The contractor's scope ends at the demarcation handoff on those floors. The Government activates existing fiber service through Novatel/Intersystem on the building's single fiber line. Physical diversity is not feasible, so the contractor must provide separate routers per floor and upstream carrier diversity, with automatic active-passive failover within 10 seconds. Static routing with IP SLA detection suffices, and BGP peering is not required. Contractors need not hold Colombian telecommunications licenses and may use subcontractors or teaming partners. Ten-gigabit upgrade capability should not be priced.

Technical requirements include two independent, unmetered, symmetric 3 Gbps single-mode fiber circuits with 10GBASE-LR SFP+ handoffs and dual-stack IPv4/IPv6 routing. Before cutover, the contractor must pass RFC 2544 / ITU-T Y.1564 testing, including a 24-hour soak at sustained 3 Gbps with intra-region RTT of 10 ms, jitter of 2 ms, and zero packet loss. Ongoing standards are 99.9% of contracted speed under normal conditions, 99.5% monthly availability, a 4-hour mean time to restore with no exclusions for third-party outages or Government delays, and acknowledgment of 100% of maintenance requests within one hour. The 6th floor supports 100 high-density concurrent users, and the 7th floor supports 100 corporate users running collaboration and video conferencing. Security requirements include NIST SP 800-171 compliance, and the contractor must comply with Colombian labor law, insurance, and environmental requirements.

The contract is firm-fixed-price. Installation (CLIN 0001, one-time) must be completed within 50 calendar days of award. The base period runs six months from the day after installation completion, followed by two 12-month options (CLINs 0002, 1001, and 2001, monthly service). Amendment 0002 caps total duration at 38 months, and the PWS also references a 6-month extension option. The PWS lists a project milestone date of October 1, 2026, which precedes the quote due date. Quotes must be in U.S. dollars, fully inclusive, and hold for 60 days.

Award goes to the best-value technically acceptable offeror. Technical acceptability is pass/fail, price is the most significant factor, and service start date credibility is also evaluated. A Quality Control Plan is due within 30 days of award, key personnel must be designated within five days of performance start, and monthly bandwidth reports go to the Contracting Officer Representative.