Household Goods (HHG) Relocation Services

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The purpose of this posting is as follows:

1. Make notification that the solicitation is hereby re-opened in order to issue Amendment 04 which revises the Storage in Transit (SIT) requirement and also clarifies the delivery date spread requirement.  The due date for submission of the SF30/offers is 12:00 PM CST, 23 December 2019 and the due date for the request of a DoD Secure Access File Exchange (SAFE) drop-off code is 12:00 PM CST, 20 December 2019.

2. Provide the Oral Presentation/Demonstration Use Case.

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The purpose of this posting is to provide the following information regarding the upcoming GHC IT presentations/demonstrations (reference RFP Addendum to 52.212-1 (D) Sub-Factor 4 – Information Technology (IT) Services).  This information is being provided for planning purposes only; please note, only Offerors remaining in the competition after establishment of the competitive range will be given an opportunity to participate.  In the coming days, the Government will also be posting a relocation use case to be used during the presentations/demonstrations.

Dates: 28-29 January 2020 (tentative)

Location: Drury Inn & Suites
                   1118 Central Park Drive
                   O’Fallon, IL 62269

Facility/Equipment Information:

• Approximately 15 Government personnel will be present for IT presentations/demonstrations and tables will be in a straight line for viewing demonstrations/presentations
• There is no limit to the number of individuals the Offeror may have in attendance
• Offerors will use their own systems for demonstrations/presentations
• Room size is 1,116 sq ft
• Internet speed is 80 MBPS down and 76 MBPS up
• A projector and projector screen will be provided
• There are seven double outlets with additional surge protectors, if needed
• In the event of a power failure, the Government will wait 30 minutes before rescheduling the demonstration/presentation
• In the event of base closure due to weather, the Government will reschedule the IT presentations/demonstrations
• Offerors may contact Josh Watford at the Drury Inn at (618) 589-7735 to schedule a time to view the room and check internet speed prior to the presentations/demonstrations

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The purpose of this posting is to issue Round 7 of the GHC RFP Questions and Answers.

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The purpose of this posting is as follows:

1.  Issue Round 6 of the GHC RFP Questions and Answers.

2.  Correct answer to question #286 that was issued with Round 5 of the GHC RFP Questions and Answers.

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The purpose of this posting is to:

1. Issue Round 5 of GHC RFP Questions and Answers. In addition to Round 5, a correction was made to Round 4 Q&A #232.

2. Release the following repository which reflects the evolving interface API for MilMove. This will be updated as the interface matures.

https://github.com/transcom/mymove/blob/master/swagger/ghc.yaml

_______________________________________________________________________ The purpose of this posting is to:

1. Release GHC RFP HTC711-19-R-R004 Amendment 03 and all associated revised RFP documents. Documents are listed below and replace the respective versions previously posted. Please note, there will NOT be an extension to the proposal due date as a result of the changes made via Amendment 03.

HTC711-19-R-R004, GHC Amendment 03 SF30 (to include Clause revisions, additions and removals)
Attachment 1 - Performance Work Statement, Amendment 03
Attachment 2 - Pricing Rate Table, Amendment 03
Attachment 8 - Small Business Subcontracting Plan, Amend 03

2. Inform potential offerors that Round 5 Q&As will be posted on Friday, 1 Nov 2019. IAW the RFP Addendum to 52.212-1 (13), due to the time required to research a question and provide an answer, questions received less than 15 calendar days prior to the due date of offers specified in this solicitation may not be answered. Please note that the 15 day period has commenced.

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The Government hereby posts Round 4 of GHC RFP Questions and Answers along with the following notes:

1. Certain answers mention a forthcoming amendment; the Government intends to post Amendment 03 with the indicated revisions the week of 28 Oct 2019.

2. Round 5 questions are included in the Q&A document for information purposes; the Government will provide responses to Round 5 questions the week of 28 Oct 2019.

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The purpose of this posting is as follows:

1. Release GHC RFP HTC711-19-R-R004 Amendment 02 and all associated revised RFP documents. Documents are listed below and replace the respective versions previously posted.

HTC711-19-R-R004, GHC Amendment 02 SF30 (to include Clause revisions)
Attachment 1 - Performance Work Statement, Amendment 02
Appendix F - Payment and Invoicing, Amendment 02
Attachment 2 - Pricing Rate Table, Amendment 02
Attachment 7 - RFP Offeror Information Sheet, Amendment 02

2. Post Round 3 of RFP Questions and Answers. Please note that Round 4 questions are included in the Q&A document for information purposes; the Government will provide responses to Round 4 questions the week of 21 Oct 2019.

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The Government hereby posts Round 2 of GHC RFP Questions and Answers along with the following notes:

1. Due to the volume of questions submitted, the Government was not able to provide answers to all Round 2 questions. Questions still being reviewed are now included in Round 3.

2. Certain answers mention a forthcoming amendment; the Government intends to post Amendment 02 with the indicated revisions the week of 14 Oct 2019.

3. The FBO package for Amendment 01, posted to FBO on 4 Oct 2019, was erroneously titled, "Amendment 2". Due to system limitations, the title of this package cannot be corrected and will remain as such.

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The purpose of this posting is as follows:

1.   Release GHC RFP HTC711-19-R-R004 Amendment 01 and all associated revised RFP documents. Documents are listed below and replace the previous version posted with the solicitation.  Of important note, the Offer Due Date has been changed from 28 Oct 2019 12:00 PM to 12 Nov 2019 8:00 AM.

HTC711-19-R-R004, GHC Amendment 01 SF30 (to include Clause revisions)
Appendix A - Transition Phase-In Phase-Out, Amendment 01
Appendix B - Required Reports, Amendment 01
Appendix E - Claims and Liability Rules, Amendment 01
Attachment 2 - Pricing Rate Table, Amendment 01
Attachment 2b - Non-Standard Rate Areas, Amendment 01
Attachment 4 - Award Term Plan, Amendment 01
Attachment 5 - Past Performance Questionnaire, Amendment 01*
Attachment 9 - SB Participation Commitment Document, Amendment 01

* As stated in the Amendment 01 Summary of Changes, due to the administrative nature of the Past Performance Questionnaire (PPQ) revisions, the initial PPQ posted with the solicitation will continue to be accepted.

2.   Post Round 1 of RFP Questions and Answers.  Please note that Round 2 questions are included in the Q&A document for information purposes; the Government will provide responses to Round 2 questions the week of 7 Oct 2019.

3.   Post the Pre-Proposal Conference final slides and attendee listing.

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See attached for the Pre-Proposal Conference Slides.

The first round of Questions and Answers will be posted the week of 30 September 2019.

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The Government is providing this draft estimate as it has been subject to an inappropriate public release. This is provided for informational purposes only and the Contracting Officer will not respond to any questions relating to the development of the estimates. Offerors shall not rely on this information as a basis to develop proposals as this is not the most current estimate.

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The GHC Pre-Proposal Conference will be held 26 September 2019 at the Drury Inn in O'Fallon, IL. Please see the attached Pre-Proposal Conference Save-the-Date for details and pre-registration information.

______________________________________________________________________ This is a solicitation notice for U.S. Transportation Command's (USTRANSCOM) requirement to procure complete, global household goods relocation services as detailed in the Performance Work Statement (PWS). The contractor shall provide all personnel, supervision, training, licenses, permits and equipment necessary to perform tasks as identified herein for household goods relocation transportation and Storage-In-Transit (SIT) warehouse services worldwide for Department of Defense (DoD) Service Members, DoD civilians, and U.S Coast Guard members (collectively, customers). The initiation of contractor's relocation services shall begin upon receipt of the customer's relocation requirement. The contractor shall prepare, pick-up, and deliver shipments for relocation transportation and storage, and shall deliver personal property no later than the required delivery date (RDD) in accordance with (IAW) Defense Transportation Regulations (DTR), Joint Travel Regulations (JTR), DoD Personal Property Consignment Instruction Guide (PPCIG) Volumes 1 and 2, and all other applicable regulations. When ordered, the contractor shall assume all responsibility from the point of counseling to the delivery of personal property to the customer; with the understanding, the contractor must resolve claims for damaged personal property. Fundamentally, the contractor is responsible for: (1) providing move counseling for personal property (household goods, unaccompanied baggage and personally procured moves, as defined in the JTR); (2) household goods transportation (3) traffic management and administration, including customs clearance; (4) shipment packing and unpacking, loading and unloading; (5) shipment in-transit visibility (ITV); (6) secure SIT facilities; (7) pickup and delivery of shipments from origin to destination, to include Non-Temporary Storage (NTS) facilities; (8) claims processing and resolution; (9) invoicing; and (10) reporting.

The North American Industry Classification System (NAICS) code for this requirement is 488510, Freight Transportation Arrangement.

The period of performance for this effort includes a nine-month transition period, three-year base period, three one-year option periods, the potential for two one-year award terms, and a six-month extension per FAR 52.217-8, Option to Extend Services.

9-Month Transition: 1 May 2020 - 31 January 2021
Base Year 1: 1 February 2021 - 31 January 2022
Base Year 2: 1 February 2022 - 31 January 2023
Base Year 3: 1 February 2023 - 31 January 2024
Option Period 1: 1 February 2024 - 31 January 2025
Option Period 2: 1 February 2025 - 31 January 2026
Award Term 1: 1 February 2026 - 31 January 2027
Award Term 2: 1 February 2027 - 31 January 2028
Option Period 3: 1 February 2028 - 31 January 2029
52.217-8 Option to Extend Services: 1 February 2029 - 31 July 2029
The solicitation for this acquisition is being released electronically and will be available only on the Federal Business Opportunities (FedBizOpps) website at www.fbo.gov. All responsible sources may submit a proposal, which shall be considered by the agency.

Points of Contact

Lynda Lang
Contracting Officer
USTRANSCOM/TCAQ-R
lynda.y.lang.civ@mail.mil

Andrew McClain
Contract Specialist
USTRANSCOM/TCAQ-R
andrew.s.mcclain2.civ@mail.mil

Paige Brown
Contract Specialist
USTRANSCOM/TCAQ-R
paige.e.brown20.civ@mail.mil

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USTRANSCOM hereby notifies all interested parties that the delay of the GHC solicitation continues, however, release is expected imminently. USTRANSCOM remains steadfast in its commitment to provide a quality and thorough solicitation package for proposal that will result in improved quality service for the military members and their families. Please contact the Contracting Officer (Lynda Lang; lynda.y.lang.civ@mail.mil) with any questions.

___________________________________________________________________________ This notice serves to acknowledge USTRANSCOM is behind schedule in releasing the Global Household Goods (GHC) RFP, previously planned to be on/about 19 Aug 19. USTRANSCOM anticipates this delay will be short-term and will advise when an update is available. Additionally, due to the delay in RFP release, the pre-proposal conference scheduled for 28 August 19 is cancelled. The pre-proposal conference will be rescheduled at the time of the future release date of the RFP; likely to be scheduled 2-3 weeks after release of the final RFP.

Thank you for your continued interest in delivering a quality relocation experience to DoD Service Members, civilians, U.S Coast Guard members, and their families. Please contact Lynda Lang (lynda.y.lang.civ@mail.mil), who replaced Amy Miller as the GHC Contracting Officer, with any questions.

___________________________________________________________________________ See attached Q&As from DRAFT RFP #2.

__________________________________________________________________________ See attached for the Pre-Proposal Conference Save-the-Date and update milestones for the GHC requirement.

The Pre-Proposal conference will be held 28 August 2019 at the Drury in and pre-registration is required.

____________________________________________________________________________ Due to continued issues with uploading the below files to www.FBO.gov, the Government has shared these files with industry partners who have been involved in the GHC Market Research via emails the Government has on file. Any interested party who did not receive the updated documents can request said documents by emailing Ms. Paige Brown paige.e.brown20.civ@mail.mil and Ms. Amy Miller amy.m.miller50.civ@mail.mil.

This was sent in a 6 part email with Attachment 10 - Historical Data being four parts (this only includes new data pulls). Once there is a resolution, the Government will upload to FBO.gov. Furthermore, Appendix F - Invoicing and Payment is being developed and will be posted when complete.

Historical Data by PCS order number does have some limitations, while this DPS data only reflects about 11,000 NTS shipments, that number is actually more like 40,000 (see previously posted TOPS NTS data). The reason for the low figure is that only some DoD customers with NTS shipments are counseled in DPS (NTS shipments are handled in TOPS-those counseled in DPS transfer to TOPS), and "Email 4 of 6: Attachment 10 - Historical Data (b of d) - PCS Moves Per Order" data is DPS only data. Previous posted TOPS data does have order numbers and can be correlated.

These attachments were sent in the following emails:

Email 1 of 6: Attachment 2 - Pricing Rate Table
Email 2 of 6: Attachment 3 - Wage Determination
Email 3 of 6: Attachment 10 - Historical Data (a of d) - Shuttle, Crating, Bulky Items Frequency
Email 4 of 6: Attachment 10 - Historical Data (b of d) - PCS Moves Per Order
Email 5 of 6: Attachment 10 - Historical Data (c of d) - SIT Frequency
Email 6 of 6: Attachment 10 - Historical Data (d of d) - 2019 Data Refresh DPS and TOPS

See attached Q&As from the DRAFT RFP and updates to the DRAFT RFP attachments and appendices for the Global Household Goods (HHG) Contract (GHC):

DRAFT RFP Industry Q&As

HTC71119RR004 - DRAFT

Attachment 1 - Performance Work Statement - DRAFT
Attachment 2a - Maps - DRAFT
Attachment 2b - Non-Standard Rate Areas - DRAFT
Attachment 3 - Wage Determinations - DRAFT
Attachment 4 - Award Term Plan - DRAFT
Attachment 5 - Past Performance Questionnaire - DRAFT
Attachment 6 - Financial Information Questionnaire - DRAFT
Attachment 7 - RFP Offeror Information Sheet - DRAFT
Attachment 8 - Small Business Subcontracting Plan - DRAFT
Attachment 9 - SB Participation Commitment Doc - DRAFT
Attachment 10 - Historical Data

Appendix A - Transition Plan Requirements - DRAFT
Appendix B - Required Reports - DRAFT
Appendix C - Transit Times - DRAFT
Appendix D - Non-Standard Processes - DRAFT
Appendix E - Claims and Liability Rules -DRAFT
Appendix G - EPA Schedule - DRAFT
Appendix H - Form Data Elements - DRAFT
Appendix I - CUI Requirements Table - DRAFT
Appendix J - NIST.SP.800-171 - POAM - DRAFT

Attachment 2 - Pricing Rate Table, Attachment 3 - Wage Determination, and Attachment 10 - Historic Data have been updated; but currently unable to be uploaded. The Government plans to upload as soon as possible.

Appendix F - Invoicing and Payments is still being developed and will be forthcoming.

______________________________________________________________________ USTRANSCOM is working on a revised milestone schedule based on moving the RFP target release date to on or about 19 August 19. The Pre-Solicitation Conference previously scheduled for 2 July 19 will be rescheduled at a later date. USTRANSCOM will continue to post updates as they become available.

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This notice serves to advise USTRANSCOM is moving the release date of the Global Household Goods (GHC) RFP from 21 June 2019 to a target date of about 19 August 2019.

During the week of 24 June, USTRANSCOM will post responses to the 200+ questions submitted by industry following the DRAFT RFP release in April. USTRANSCOM will also post a revised DRAFT RFP that incorporates edits resulting from industry inquiries, as well as changes to the requirement due to U.S. Government decisions. This additional time will allow for interested parties to consider the Government's responses to questions received, and to submit new questions on the revised DRAFT RFP (questions should be submitted NLT 15 July 2019). Please be advised, the U.S. Government still intends to have the GHC contractor at full performance to support Peak Season 2021.

Of note, the Non-Temporary Storage (NTS) requirement has been removed from the GHC. The U.S. Government concluded incorporating NTS into the GHC added unacceptable complexity and length to GHC transition timelines, ultimately distracting from the GHC's primary focus of improving quality capacity at the curb. Instead of incorporating NTS within the GHC, the U.S. Government will address this requirement separately.

Thank you for your continued interest in delivering a quality relocation experience to DoD Service Members and their Families. Please contact Amy Miller, the GHC Contracting Officer, with any questions.

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Attached is a list of Questions submitted in response to the Global Household Goods (HHG) Contract requirement PRIOR TO POSTING THE DRAFT RFP. Please note the Government is continuously working to incorporate industry feedback. Therefore, these responses are current as of this posting but are subject to change.

________________________________________________________________________ The purpose of this update to the draft RFP is to incorporate the following revisions:
• Provide updated Appendix C -Transit Times with a working embedded file on Page 100

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Attached is the DRAFT Request for Proposal (RFP) for the Global Household Goods Contract (GHC) requirement including all attachments and appendices completed at this time. The DRAFT RFP reflects input the Department of Defense (DoD) has received from industry as a result of industry engagements, market research, and requests for information. DoD greatly appreciates Industry's feedback to date, and encourages industry to provide additional recommendations and insights upon review of this DRAFT. To ensure additional feedback is received in time for consideration and potential inclusion in the FINAL RFP, please submit feedback NLT 9 MAY.
DoD's desired end state is to increase industry quality capacity to meet peak season demand, better align accountability and improve customer service and transparency. A full and open acquisition strategy is anticipated for this contract. The period of performance for this effort is anticipated to include a three-year base period, two one-year option periods, with the potential for the contractor to earn two additional 1-year award terms.
The North American Industry Classification System (NAICS) code for this requirement is anticipated to be 488510, Freight Transportation Arrangement.

Questions/Feedback to the Draft RFP are appreciated and can be sent to Amy Miller at amy.m.miller50.civ@mail.mil, Andrew McClain at andrew.s.mcclain2.civ@mail.mil, and Paige Brown at paige.e.brown20civ@mail.mil. Due to the time required to research a question and provide an answer, questions received after 9 May 2019 may not be answered.

Written questions will be answered in writing and provided to all offerors via www.fbo.gov. No information concerning this Draft RFP will be provided in response to offeror-initiated telephone calls.

The Final RFP for this acquisition will be released electronically and will be available only on the Federal Business Opportunities (FedBizOpps) website at www.fbo.gov. The expected release date for the official Request for Proposal (RFP) is approximately 21 June 2019. All responsible sources may submit a proposal which will be considered by the agency.

DoD appreciates all the questions received from our Industry partners to date, and answers to those questions will be posted to FedBizOpps shortly.

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Attached is the Draft Request for Proposal (RFP) for the Global Household Goods Contract (GHC) requirement including all attachments and appendices completed at this time. The Draft RFP reflects input USTRANSCOM received from industry as a result of industry engagements, market research, and requests for information. USTRANSCOM greatly appreciates Industry's feedback on the Draft RFP.

DoD's desired end state is to increase industry quality capacity to meet peak season demand, better align accountability and improve customer service and transparency. A full and open acquisition strategy is anticipated for this contract. The period of performance for this effort is anticipated to include a three-year base period, two one-year option periods, with the potential for the contractor to earn two additional 1-year award terms.
The North American Industry Classification System (NAICS) code for this requirement is anticipated to be 488510, Freight Transportation Arrangement.

Questions/Feedback to the Draft RFP are appreciated and can be sent to Amy Miller at amy.m.miller50.civ@mail.mil, Andrew McClain at andrew.s.mcclain2.civ@mail.mil, and Paige Brown at paige.e.brown20civ@mail.mil. Due to the time required to research a question and provide an answer, questions received after 9 May 2019 may not be answered.
Written questions will be answered in writing and provided to all offerors via www.fbo.gov. No information concerning this Draft RFP will be provided in response to offeror-initiated telephone calls.
The Final RFP for this acquisition will be released electronically and will be available only on the Federal Business Opportunities (FedBizOpps) website at www.fbo.gov. The expected release date for the official Request for Proposal (RFP) is approximately 21 June 2019. All responsible sources may submit a proposal will shall be considered by the agency.
USTRANSCOM appreciates all the questions received from our Industry partners to date, and answers to those questions will be posted to FedBizOpps shortly. In addition any future questions received on the Draft RFP will be posted to FedBizOpps.

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Attached please find the following:

-Industry Day #2 General Session Slides

-Industry Day #2 1-on-1 Handout

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*****NOTE*****
Industry Day #2 is to start on 20 March 2019 at 1:00PM CST. See Industry Day #2 Save the Date for any further details.

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Attached please find the following:

-DRAFT PWS.pff
-DRAFT PWS Appendix A - Claims and Liability Rules.pdf
-DRAFT PWS Appendix C - Report.pdf
-DRAFT PWS Appendix F - Transit Times.pdf
-DRAFT Terms and Conditions.pdf (Please see Addendum to FAR 52.212-1 for DRAFT Instructions to Offerors and FAR 52.212-2 for DRAFT Evaluation Criteria)
-Pricing White Paper.pdf
-RFI 2 Questions.pdf
-Exhibit 1 - Historic Data.zip

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Attached please find the following:

-DRAFT PWS.pff
-DRAFT PWS Appendix A - Claims and Liability Rules.pdf
-DRAFT PWS Appendix C - Report.pdf
-DRAFT PWS Appendix F - Transit Times.pdf
-DRAFT Terms and Conditions.pdf
-Pricing White Paper.pdf
-RFI 2 Questions.pdf
-Exhibit 1 - Historic Data.zip

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Attached please find the Company Participant List from Industry Day on 19 February 2019.

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Industry Day Agenda, Slides, Questions

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Attachment 1 - DRAFT Performance Work Statement (PWS)

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Attached please find information regarding the upcoming Industry Day on 19 February 2019.

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Attached please find historical data spreadsheet (Atch1_Hist DPS Shipmnt Data JAN2016 - SEP2018), in reference to question 13 in the revised RFI (1.HHG_RFI_20181207_amend02).

The United States Transportation Command (USTRANSCOM) is conducting a market research survey in order to effectively identify the capabilities of small businesses, existing entrants, and new entrants into Federal contracting, available in the market place for meeting the requirements of Household Goods (HHG) Relocation Services. The information being requested will be used within the Department of Defense (DOD) to facilitate decision-making and will not be disclosed outside the agency.

This is a Request for Information (RFI) only and does not constitute a request for a proposal nor commit the Government to make purchase of any supplies or services now or in the future. The information sought and provided will be used for planning purposes only (FAR 52.215-3). In addition, all documentation or information marked proprietary will be handled in accordance with applicable Government regulations. Please be advised that all submissions become property of the Government and will not be returned. Please note USTRANSCOM will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this RFI.