GUATEMALA Social Listening and Digital Monitoring Services
Closed Solicitation Posted
- Solicitation number
- 19GT5026Q0051
- Agency
-
US Embassy Guatemala City
US Consulates and Embassies, Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 516210 Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
- Place of performance
- Guatemala Guatemala 01016 Guatemala
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State, US Embassy Guatemala City seeks advanced social listening and digital monitoring services to counter foreign malign influence affecting U.S. interests in Guatemala and Central America, with proposals due September 7, 2026 (extended from the original August 25 deadline via Amendment 0001 and further extended via Amendment 0002 effective August 31). Questions are due August 7. No set-aside applies; all responsible sources may submit quotations.
Place of performance is Guatemala. The contract is firm fixed price with a base year plus four optional one-year periods (five-year total). The procurement uses lowest price technically acceptable (LPTA) evaluation methodology with no point system; all requirements carry equal importance for eligibility. The Government will award based on initial offer without discussion or negotiation.
Contractors must provide an OSINT analytical platform operable in hardened Linux environments with integrated collection, social listening, analytics, sentiment analysis, and network analysis capabilities. All work must be performed exclusively by dedicated analysts within a dedicated secure facility maintaining 24/7/365 Security Operations Center protection, CCTV surveillance, and defense-in-depth security architecture for Sensitive But Unclassified data. Minimum one dedicated OSINT Analyst must hold native Spanish proficiency and Central American regional expertise, potentially combined with a Project Manager role. Key deliverables include 52 weekly thematic reports annually containing URLs, engagement metrics, network analysis, and screenshots, plus tailored reports on request. Prior performance documentation within 24 months, verifiable references, and a portfolio demonstrating relevant experience are required. Payment is net 30 days monthly through the MyGrants portal. Offerors must register in SAM prior to proposal submission or be deemed non-responsive. NAICS is 516210; PSC is R410. FAR clause 52.229-12 applies.
Notice text
The Embassy of the United States in Guatemala will issue a solicitation for the acquisition of advanced social listening and digital monitoring services.
Please note that this solicitation is not ready to be issued as of this date. The Embassy of the United States in Guatemala will launch the solicitation on www.SAM.gov, website when it is available.
The anticipated performance period is for a base year, with four one-year option periods, if exercised by the Government. All responsible sources may submit a quotation, which will be considered.
The Government may award the contract based on the initial offer without discussion. The resultant contract will be a firm fixed price contract.
This opportunity is subject to 52.229-12 - Tax on Certain Foreign Procurements (FEB 2021)
Pursuant to FAR 4.1102(s), offeror shall be registered in the SAM (System for Award Management) Database https://www.sam.gov prior to submittal of their offer/proposal. Failure to be registered at the time of proposal submission shall deem the offeror’s proposal to be considered non-responsive to the solicitation requirements and no further consideration will be given. Therefore, prospective offerors are encouraged to register prior to the submittal of proposals/offers.
Electronic Submission/Responses:
This opportunity allows for electronic responses. Please submit your offer prior to the response date and time. Please ensure your email with your offer does not exceed 10MB, if it does then you might have to send more than one email.
Files
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