Fully Integrated ScriptPro Medication Delivery System

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 17, is soliciting a fully integrated ScriptPro medication delivery system for installation and support at the Dallas Veterans Affairs Medical Center (VAMC). The system encompasses a Robotic Prescription Dispensing System (CRS 150), Enterprise Hyperconverged Infrastructure Platform (HCI 2000), workflow management software, pharmacy services portal module, workstations, printers, notification boards, kiosks, and 12 months of subscription support services. The contractor must provide all personnel, equipment, tools, materials, supervision, software, management, and travel necessary to supply, install, and support the complete system, which must interface with VISTA, CPRS, and Pharmacy Program Management systems while conforming to NFPA-99, UL, OSHA, JCAHO, and VA standards. Award will be made to the responsible offeror with the lowest evaluated price meeting technical acceptability standards, with submission of two separate volumes required—a technical capability volume and a price volume. Technical questions must be submitted by March 30, 2026, at 12:00 PM Central Daylight Time, and proposals are due April 9, 2026, at 12:00 PM CDT, with acknowledgment of all amendments required prior to submission.

This is a 100% total small business set-aside, with NAICS code 339112 and a size standard of 1,000 employees. Veterans Healthcare Supply Solutions (VHSS), a Service Disabled Veteran-Owned Small Business (SDVOSB), has been identified as the authorized reseller of ScriptPro equipment, and ScriptPro USA Inc. is the Original Equipment Manufacturer; however, the solicitation requires an authorized distributor letter from the OEM if the offeror is not the original equipment manufacturer. The contract will be firm-fixed price with a twelve-month base period of performance, commencing 90 days after receipt of order through 455 days after receipt of order, with FOB destination delivery. Installation will occur at Dallas VAMC, 4500 S Lancaster Road, Dallas, Texas 75216, during normal business hours (Monday–Friday, 8:00 AM to 4:30 PM Central Standard Time) unless otherwise authorized by the Contracting Officer's Representative. The contractor must maintain ScriptPro certification for all technicians, ensure three-business-day parts availability, and provide unlimited telephone and email software support during normal hours with one-hour response time, along with comprehensive security, privacy, and HIPAA compliance requirements.