Federal Flexible Spending Account Program (FSAFEDS)

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
24322625R0004
Agency
Office of Personnel Management
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSC
R799 Support- Management: Other
Place of performance
Washington, District of Columbia, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Office of Personnel Management (OPM) is seeking a contractor to administer the Federal Flexible Spending Account Program (FSAFEDS) through an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The solicitation (RFP #24322625R0004) requires a third-party administrator to manage flexible spending accounts for approximately 2 million federal civilian employees and uniformed service members, offering health care and dependent care FSA options. Key contract requirements include developing comprehensive enrollment and marketing strategies, maintaining robust customer service channels, processing claims, ensuring data security, and preventing fraud. The evaluation will use a two-part system with Pass/Fail and Confidence Ratings, assessing both business criteria and technical factors such as general approach, IT compliance, management staffing, and potential improvements. Potential offerors must submit questions by April 21, 2025, with final proposals due by 2 pm Eastern on May 26, 2025, and an anticipated award date around June 30, 2025.

The solicitation is an unrestricted acquisition with no specific small business set-aside, using the NAICS code 524292 for Third Party Administration of Insurance and Pension Funds and a small business size standard of $45.5 million. The contract will have a maximum performance period of 54 months, including a 6-month start-up period and a 48-month ordering period from January 1, 2026, through December 31, 2029. The maximum aggregate contract value is $250 million, with a minimum order guarantee of $25,000, and pricing will be firm fixed-price. Performance will be located in Washington, DC, with the contractor required to be U.S.-owned and operate within the United States. The solicitation anticipates managing approximately 520,000 federal employee participants, with annual election maximums of $3,300 for health care FSA and $5,000 for dependent care FSA, and will involve coordinating with BENEFEDS for payroll deduction and enrollment reconciliation.

Notice text

2 versions

Update #2 · Latest ·

Combined Synopsis and Solicitation

FAR 12.603 and FAR 5.203(a)(2)

                                                               

This is a combined synopsis/solicitation for Federal Flexible Spending Account Program (FSAFEDS) Administration Services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

  1. The solicitation number is 24322625R0004 and is issued as a Request for Proposal (RFP). This solicitation is associated to the Sources Sought Notice (SSN)/ Request for Information (RFI) issued in December 2023 under #SP-HI-237248.  Offerors responding to this solicitation are NOT required to have participated in the market research phase or responded to the SSN/RFI to be considered eligible to respond to this solicitation.
     
  2. PROVISIONS AND CLAUSES.  This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-03.  The Government intends to include Office of Personnel Management (OPM) and Federal Acquisition Regulation (FAR) Provisions and Clauses, either by reference or in full text in the resulting award as provided in Attachment 3a-c, Provisions and Clauses.  In accordance with FAR12.603(c)(2) (viii) through (xiii), the following provisions apply to this solicitation: 52.212-2 through 52.212-5. any additional contract requirement(s) or terms and conditions (such as contract financing arrangements or warranty requirements) determined by the contracting officer to be necessary for this acquisition and consistent with customary commercial practices.

Note: The FAR Provisions and Clauses may be accessed in full at:   https://www.acquisition.gov/far.

  1. QUESTIONS.   All questions concerning any aspect of this announcement must be submitted in writing (using Attachment 4 Tab 1) to email box: FSA.Internet@opm.gov.  Please state the following on the subject line:  Questions for FSAFEDS Solicitation 24322625R0004.  Questions must be submitted no later than 2:00 pm Eastern on Monday / April 21, 2025 for clarification sufficiently in advance of the deadline of receipt of the proposal to get an answer in time to meet that deadline.  Attachment 4 (Tab 2 -Q&A from FSAFEDS 2020) has been provided as a reference; any questions you submit on Attachment, 4 that are addressed on attachment 4a will not be answered. Telephone requests will not be honored.  The Government’s response to inquiries will be made in writing.  Any resulting additions, deletions or changes to the RFP will be made by issuances of a formal amendment. 

Interested parties (offerors and/or their subcontractors) shall not contact anyoneat OPM, other than the email box noted above for any purpose related this solicitation.  Any contact related to this solicitation between any interested party and any OPM personnel other than the Procuring Contracting Officer (PCO) or Contract Specialist (CS) is prohibited and could be considered grounds for removal from participation in this procurement action. 

NOTICE: In keeping with the Federal Acquisition Regulation (FAR), OPM adheres to the guidelines outlined in the FAR Part 1.102-2(c), which is to conduct business with integrity, fairness, and openness.  In order to avoid any appearance of impropriety, the OPM Contracting Officer reserves the right to terminate contractor participation in a Request for Proposal for unauthorized contact with customers, presentation of gifts to Government officials, use of defamatory statements, or other inappropriate behavior. 

  1. SOLICITATION CLOSING DATE.  All proposals must be submitted via email to Matthew Manning via email: Matthew.Manning@opm.gov no later than 2 pm (Eastern), Monday / May 27, 2025.  Proposals shall include all required items listed in Attachment X Proposal Instructions and Evaluation for Award.
  1. This acquisition is Unrestricted.  Although the work may include multiple North American Industry Classification Standard (NAICS) codes, the primary code for this requirement is 524292, Third Party Administration of Insurance and Pension Funds.  The Small Business size standard is $45.5 million.  The Product Service Code (PSC) is R799, Support – Management Other.
     
  2. The Government anticipates awarding a single Indefinite Delivery/Indefinite Quantity (IDIQ) Contract. 

OPM along with other approved agencies will be authorized to issue task orders against this IDIQ; however, OPM will be the only agency authorized to make any changes to the terms and conditions. Each agency will assign their own Contracting Officer (CO) and Contracting Officer Representative (COR) as needed. OPM will issue a Benefits Administration Letter (BAL) post-award in January 2026 with ordering procedures.   

Task orders will be used to definitize quantities and contract value (the value the Contractor collects in payment from all sources) regardless of whether any funds are being obligated via that task order.   

The IDIQ will have a minimum order guarantee of $25,000. Performance beyond the Start Up Period cannot occur unless and until the Contractor has achieved Authorization to Operate (ATO) during the Start Up Period, and therefore no guarantees can be given for any task orders beyond the Start Up Period. Agencies whose employees enroll in FSAFEDS benefits will be required to award their own task orders against the IDIQ for payment of their share of costs to the Contractor. The maximum order value for the IDIQ shall not exceed an aggregate total of $250 million.

Contract pricing for the Start-Up Period will be firm fixed price. Contract pricing for the ordering period will be firm fixed price, but quantities of those fixed price services will be indefinite.  Pricing quoted in response to this RFP will be valid for the entire period of the contract and is not subject to redetermination, other than as applicable under the Service Contract Act.  Offerors shall include any price increases for performance in future years in their quoted pricing.

  1. OBJECTIVE.  The description of the requirements is as follows:  See Attachment(s) 1a and b, Performance Work Statement (PWS) and Appendices.
  1. PEFORMANCE PERIOD.  The contract will have a maximum of 54 months of performance periods available.  Anticipated Periods of Performance and Dates are as noted in the table below:

Start-Up Period

Approximately 6 months

Date of Award through December 31, 2025

(ATO to be achieved by December 31, 2025)

ORDERING PERIOD

48 months

January 1, 2026 through December 31, 2029

The start and end dates for each task order will be specified at the time of issuance of each task order and shall not extend beyond the stated periods of performance in the master contract.  Task order start and end dates shall align with the periods of performance stated in the IDIQ.

(Note: Anticipated date of award is on or about June 30, 2025)
 

  1. BASIS FOR AWARD.  Refer to Attachment X, Proposal Instructions and Evaluation for Award for complete details.
  1. COMMITMENT OF PUBLIC FUNDS.  A warranted, Government Contracting Officer (CO) is the only individual who can legally commit the Government to the expenditure of public funds in connection with the proposed acquisition or any task orders. Any other commitment, either explicit or implied, is invalid.
  1. PREPARATION COSTS.  This RFP does not commit the Government to pay for the preparation and submission of proposal or any part of a proposal.
  1. ATTACHMENTS:
  • Attachment 1
    • a – Performance Work Statement (PWS)
    • b – Appendices A through H, and Exhibit J
  • Attachment 2 – Pricing Proposal Schedule (CLIN Structure)
  • Attachment 3 –Provisions and Clauses
    • a – Provisions Full Text
    • b – FAR Clauses Full Text
    • c – OPM Clauses Full Text
  • Attachment 4 – RFP Question Response Form
    • Reference Tab 2 – FSAFEDS 2020 Q_A
  • Attachment 5 – Pass / Fail Forms and Questionnaires
  • Attachment 6 – Acknowledgement of Amendments
  • Attachment 7 – Small Business Participation Commitment Document (SBPCD) Template
  • Attachment 8 – IT Security Affirmation
  • Attachment 9 – Small Business Subcontracting Plan Template (required for all other than small business concerns)
  • Attachment X – Proposal Instructions and Evaluation for Award
Update #1 ·

Combined Synopsis and Solicitation

FAR 12.603 and FAR 5.203(a)(2)

                                                               

This is a combined synopsis/solicitation for Federal Flexible Spending Account Program (FSAFEDS) Administration Services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

  1. The solicitation number is 24322625R0004 and is issued as a Request for Proposal (RFP). This solicitation is associated to the Sources Sought Notice (SSN)/ Request for Information (RFI) issued in December 2023 under #SP-HI-237248.  Offerors responding to this solicitation are NOT required to have participated in the market research phase or responded to the SSN/RFI to be considered eligible to respond to this solicitation.
     
  2. PROVISIONS AND CLAUSES.  This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-03.  The Government intends to include Office of Personnel Management (OPM) and Federal Acquisition Regulation (FAR) Provisions and Clauses, either by reference or in full text in the resulting award as provided in Attachment 3a-c, Provisions and Clauses.  In accordance with FAR12.603(c)(2) (viii) through (xiii), the following provisions apply to this solicitation: 52.212-2 through 52.212-5. any additional contract requirement(s) or terms and conditions (such as contract financing arrangements or warranty requirements) determined by the contracting officer to be necessary for this acquisition and consistent with customary commercial practices.

Note: The FAR Provisions and Clauses may be accessed in full at:   https://www.acquisition.gov/far.

  1. QUESTIONS.   All questions concerning any aspect of this announcement must be submitted in writing (using Attachment 4 Tab 1) to email box: FSA.Internet@opm.gov.  Please state the following on the subject line:  Questions for FSAFEDS Solicitation 24322625R0004.  Questions must be submitted no later than 2:00 pm Eastern on Monday / April 21, 2025 for clarification sufficiently in advance of the deadline of receipt of the proposal to get an answer in time to meet that deadline.  Attachment 4 (Tab 2 -Q&A from FSAFEDS 2020) has been provided as a reference; any questions you submit on Attachment, 4 that are addressed on attachment 4a will not be answered. Telephone requests will not be honored.  The Government’s response to inquiries will be made in writing.  Any resulting additions, deletions or changes to the RFP will be made by issuances of a formal amendment. 

Interested parties (offerors and/or their subcontractors) shall not contact anyoneat OPM, other than the email box noted above for any purpose related this solicitation.  Any contact related to this solicitation between any interested party and any OPM personnel other than the Procuring Contracting Officer (PCO) or Contract Specialist (CS) is prohibited and could be considered grounds for removal from participation in this procurement action. 

NOTICE: In keeping with the Federal Acquisition Regulation (FAR), OPM adheres to the guidelines outlined in the FAR Part 1.102-2(c), which is to conduct business with integrity, fairness, and openness.  In order to avoid any appearance of impropriety, the OPM Contracting Officer reserves the right to terminate contractor participation in a Request for Proposal for unauthorized contact with customers, presentation of gifts to Government officials, use of defamatory statements, or other inappropriate behavior. 

  1. SOLICITATION CLOSING DATE.  All proposals must be submitted via email to Matthew Manning via email: Matthew.Manning@opm.gov no later than 2 pm (Eastern), Monday / May 26, 2025.  Proposals shall include all required items listed in Attachment X Proposal Instructions and Evaluation for Award.
  1. This acquisition is Unrestricted.  Although the work may include multiple North American Industry Classification Standard (NAICS) codes, the primary code for this requirement is 524292, Third Party Administration of Insurance and Pension Funds.  The Small Business size standard is $45.5 million.  The Product Service Code (PSC) is R799, Support – Management Other.
     
  2. The Government anticipates awarding a single Indefinite Delivery/Indefinite Quantity (IDIQ) Contract. 

OPM along with other approved agencies will be authorized to issue task orders against this IDIQ; however, OPM will be the only agency authorized to make any changes to the terms and conditions. Each agency will assign their own Contracting Officer (CO) and Contracting Officer Representative (COR) as needed. OPM will issue a Benefits Administration Letter (BAL) post-award in January 2026 with ordering procedures.   

Task orders will be used to definitize quantities and contract value (the value the Contractor collects in payment from all sources) regardless of whether any funds are being obligated via that task order.   

The IDIQ will have a minimum order guarantee of $25,000. Performance beyond the Start Up Period cannot occur unless and until the Contractor has achieved Authorization to Operate (ATO) during the Start Up Period, and therefore no guarantees can be given for any task orders beyond the Start Up Period. Agencies whose employees enroll in FSAFEDS benefits will be required to award their own task orders against the IDIQ for payment of their share of costs to the Contractor. The maximum order value for the IDIQ shall not exceed an aggregate total of $250 million.

Contract pricing for the Start-Up Period will be firm fixed price. Contract pricing for the ordering period will be firm fixed price, but quantities of those fixed price services will be indefinite.  Pricing quoted in response to this RFP will be valid for the entire period of the contract and is not subject to redetermination, other than as applicable under the Service Contract Act.  Offerors shall include any price increases for performance in future years in their quoted pricing.

  1. OBJECTIVE.  The description of the requirements is as follows:  See Attachment(s) 1a and b, Performance Work Statement (PWS) and Appendices.
  1. PEFORMANCE PERIOD.  The contract will have a maximum of 54 months of performance periods available.  Anticipated Periods of Performance and Dates are as noted in the table below:

Start-Up Period

Approximately 6 months

Date of Award through December 31, 2025

(ATO to be achieved by December 31, 2025)

ORDERING PERIOD

48 months

January 1, 2026 through December 31, 2029

The start and end dates for each task order will be specified at the time of issuance of each task order and shall not extend beyond the stated periods of performance in the master contract.  Task order start and end dates shall align with the periods of performance stated in the IDIQ.

(Note: Anticipated date of award is on or about June 30, 2025)
 

  1. BASIS FOR AWARD.  Refer to Attachment X, Proposal Instructions and Evaluation for Award for complete details.
  1. COMMITMENT OF PUBLIC FUNDS.  A warranted, Government Contracting Officer (CO) is the only individual who can legally commit the Government to the expenditure of public funds in connection with the proposed acquisition or any task orders. Any other commitment, either explicit or implied, is invalid.
  1. PREPARATION COSTS.  This RFP does not commit the Government to pay for the preparation and submission of proposal or any part of a proposal.
  1. ATTACHMENTS:
  • Attachment 1
    • a – Performance Work Statement (PWS)
    • b – Appendices A through H, and Exhibit J
  • Attachment 2 – Pricing Proposal Schedule (CLIN Structure)
  • Attachment 3 –Provisions and Clauses
    • a – Provisions Full Text
    • b – FAR Clauses Full Text
    • c – OPM Clauses Full Text
  • Attachment 4 – RFP Question Response Form
    • Reference Tab 2 – FSAFEDS 2020 Q_A
  • Attachment 5 – Pass / Fail Forms and Questionnaires
  • Attachment 6 – Acknowledgement of Amendments
  • Attachment 7 – Small Business Participation Commitment Document (SBPCD) Template
  • Attachment 8 – IT Security Affirmation
  • Attachment 9 – Small Business Subcontracting Plan Template (required for all other than small business concerns)
  • Attachment X – Proposal Instructions and Evaluation for Award

Attachments

Files attached to this notice, newest first
File Type Posted
Revised_ATTM 1a_PERFORMANCE WORK STATEMENT 2025-05-08.docx DOCX document
ATTM 4_RFP_Questions Response Form_Combined .pdf PDF
9e. Appendix E Intelligence Community Security.docx DOCX document
9c. Appendix C Communication Vehicles.docx DOCX document
9d. Appendix D FEHB FEDVIP Brochures.docx DOCX document
9g. Appendix G Historical Enrollment.docx DOCX document
9h. Appendix H Definitions.docx DOCX document
9k. Appendix K FSAFEDS_Enrollment_by_Agency_04212025.pdf PDF
ATTM_XI_Amendment_Acknowledgement.docx DOCX document
9l. Appendix L WeeklyOperationalSummaryReport_04.23.2025_Sanitized.xlsx XLSX spreadsheet
ATTM 4_RFP_Questions Response Form_Combined .xlsx XLSX spreadsheet
9a. Appendix A FedFlex Plan Document Dec 2024.pdf PDF
9b. Appendix B FedScope.docx DOCX document
9f. Appendix F Participating Agencies.docx DOCX document
9j. Appendix J Enrollment by Agency 2020-2024.xlsx XLSX spreadsheet
Revised_ATTM X_ Proposal Instructions - Evaluation 5.7.25.docx DOCX document
ATTM 1a_PERFORMANCE WORK STATEMENT.pdf PDF
ATTM 1b_Appendices A through H and Exhibit J.pdf PDF
ATTM 9_ SB Subcontracting Plan Template.docx DOCX document
ATTM 3a _Provisions IBR and Full Text.pdf PDF
ATTM 3c _OPM Clauses IBR and Full Text.pdf PDF
Attach 2_ Pricing Proposal Schedule.xlsx XLSX spreadsheet
ATTM 4_ RFP Question Response Form.xlsx XLSX spreadsheet
ATTM 5 _PASS-FAIL Forms and Questionnaires.docx DOCX document
ATTM 6 _ACKNOWLEDGMENT OF AMENDMENTS.docx DOCX document
ATTM 8 _IT Security Affirmation.docx DOCX document
ATTM X_ Proposal Instructions - Evaluation.pdf PDF
ATTM 3b _FAR Clauses IBR and Full Text.pdf PDF
ATTM 7_SBPCD Template.docx DOCX document
Show all 29

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Federal Flexible Spending Account Program (FSAFEDS) Award Award Notice
Federal Flexible Spending Account Program (FSAFEDS) This notice · Latest solicitation Solicitation

On GovTribe

Work this opportunity on GovTribe

  • Track it in your pipeline
  • Find teaming partners
  • Similar opportunities
  • Ask GovTribe AI about this opportunity