Enterprise Point of Sale (EPOS) Solution

The Executive Office of the President (EOP), Office of Administration is seeking an Enterprise Point of Sale (EPOS) Solution through a Request for Quotation (RFQ) issued under FAR 13. The procurement requires a comprehensive Software-as-a-Service (SaaS) platform capable of supporting transaction processing, sales tracking, reporting, inventory management, membership management, and online ordering for two primary use cases: a Dining Service restaurant and an Office Gift Shop retail store. Key requirements include PCI-DSS compliance, cloud-based infrastructure, multifactor authentication, data encryption (256-bit for high-risk data), U.S.-only data storage and processing, and integration with existing accounting systems. The evaluation will employ a comparative best-value approach with technical capability as the most important factor, followed by delivery, past performance, and price. The proposal deadline is Wednesday, January 28, 2026 at 11:00 AM ET, with quotations submitted via email and accompanied by four required attachments: the EOP Non-Disclosure Agreement, a Contractor's Statement addressing Executive Order 14173, a Past Performance Information Sheet, and a completed Pricing Worksheet.

This is an unrestricted solicitation with no set-aside designation, and no incumbent contractor information has been provided in the available documentation. The contract is structured as a Firm Fixed Price (FFP) procurement under NAICS Code 541513 (Computer Facilities Management Services) with a one-year base period and four one-year option periods, representing a potential five-year engagement. The pricing worksheet provided by the government encompasses multiple line items including restaurant and retail POS screens, label printers, mobile POS devices, kitchen display systems, software licensing, hardware maintenance, API services, and professional implementation services, though specific budget ranges have not been disclosed. The place of performance is Washington, DC 20503, with service delivery requirements including 24/7 break/fix support with response times of 30 minutes during business hours (8:00 AM to 8:00 PM, Monday through Friday) and one hour outside business hours, as detailed in the Quality Assurance Surveillance Plan.