NCR Government Systems LLC

NCR Government Systems LLC (NCR GSC LLC Division), a wholly owned subsidiary of NCR Corporation headquartered in Germantown, Maryland, manufactures and delivers point-of-sale hardware, software, systems integration, and technical support services to federal agencies as a prime contractor in full-and-open competition with no set-asides across its recent award footprint. The division operates as a for-profit limited liability company and manufacturer of goods, competing exclusively as a prime — 100% of awards in the source are prime contracts or IDVs with zero subcontract activity — and does not pursue set-aside categories.

NCR Government Systems dominates a narrow customer base anchored almost entirely on two agencies. The Defense Commissary Agency accounts for 293 awards worth $1.1 billion combined potential value (51% of all dollars), while the Defense Information Systems Agency places 1,344 awards valued at $73.6 million combined potential value (3% of dollars but 58% of award count). The dollar skew reflects DeCA's three large IDVs and single-award delivery vehicle structure: a $334.7 million indefinite-delivery contract awarded November 13, 2024, through November 12, 2029, for hardware, software, servers, components, and surge support; a $7.98 million single-award BPA with U.S. Customs and Border Protection (CBP) established September 29, 2022, through September 27, 2027, for point-of-sale hardware, software enhancements, and implementation services at ports of entry; and an older $1.28 million RELEX SaaS planogram product suite delivery order. The Department of Homeland Security Chief Procurement Officer and GSA Federal Acquisition Service rank second and third by potential value ($505.3 million and $229.6 million respectively), but represent procurement vehicles rather than direct customer demand. CBP, the only other named customer with direct transaction volume, has placed 32 awards worth $25.9 million. Of the combined $2.09 billion potential value across all 2,316 awards, $802.5 million (38%) has been obligated to date.

Capability framing centers on point-of-sale retail transaction infrastructure, hardware refresh, software maintenance, and integration services. Representative prime work includes a $191.7 million delivery order from DeCA (January 29, 2026) for hardware and software maintenance through January 28, 2030; a $46 million hardware and software maintenance order from DeCA (January 29, 2025) through January 28, 2026; a $1.37 million BPA call from CBP (September 29, 2026) for point-of-sale software enhancements and implementation services at ports of entry through September 28, 2027; a $8.33 million PIN pad hardware technical refresh from DeCA (December 29, 2025) through September 30, 2029; a $7.13 million program management delivery order from DeCA (November 13, 2025) through November 12, 2029; and a $239 thousand purchase order from the Executive Office of the President's Office of Administration (April 2, 2026) for an enterprise point-of-sale SaaS platform supporting a dining service and retail gift shop with 24/7 break-fix support and cloud infrastructure. Smaller orders address WIC operations support, SNAP technical support, CC2Go web enhancements, pinpad equipment travel costs, and facility relocations. Work is performed at Germantown, Maryland and Petersburg, Virginia, with subordinate performance locations across military commissary sites and CBP ports of entry nationwide.

NCR's vehicle position is dominated by the DeCA single-award IDC (1,391 task orders placing the majority of the company's work volume) and a legacy DISA contract (IDC DCA20002D5019, 1,391 task orders generating $20.3 million combined potential value) that generates award count but negligible dollars. The CBP BPA contributes meaningful scope diversity on the point-of-sale hardware and software side. The GSA Multiple Award Schedule sits beneath both the CBP BPA and several smaller delivery orders, notably for CBP and the Office of Administration.

Activity has remained flat to slightly declining in recent years — 10 awards in 2022, 11 in 2023, 17 in 2024, 15 in 2025, and 16 in 2026 — with seven awards (combined potential value $11.9 million) completing within the next twenty-four months and presenting modest recompete exposure. The largest imminent exposure is the DeCA IDC, which continues through November 12, 2029, and shows sustained delivery-order velocity across multiple functional areas (maintenance, technical support, program management, surge support, and specialized capabilities such as WIC and SNAP operations).

Service Contract Inventory reporting captures $24.8 million in invoiced SCI-reportable revenue across FY2025 alone, reflecting three prime service contracts with 58.3 FTEs deployed to federal customers in that fiscal year. Prior fiscal years (FY2022–FY2024) show zero SCI-reportable invoicing, indicating either that NCR's service contracts fell below the $150,000 reporting threshold in those periods or were structured as goods or product purchases rather than service contracts subject to SCI reporting. Government-paid hourly rates across the FY2025 SCI footprint run uniformly at $204.40/hr across all records — a narrow, consistent pricing posture. On the GSA Multiple Award Schedule labor side, NCR offers five IT Consultant categories spanning bachelor's to master's education with rates from $177.37/hr (IT Consultant I with two years' experience) through $260.81/hr (IT Consultant V with twelve years' experience and master's degree); no security-cleared labor roles are offered. Across SCI-reportable prime contracts, subcontractors contribute 4% of total contractor hours, with one named subcontractor identified, indicating that NCR builds and deploys its own delivery teams rather than relying on broad subcontracting.

Activity trajectory and market position reveal a vendor whose federal footprint is heavily concentrated in two customer relationships (DeCA and DISA) and structured almost entirely around commodity point-of-sale procurement and maintenance rather than higher-value IT services. The lack of any subcontract activity, combined with the narrow technical scope and flat award volume year over year, positions NCR Government Systems as a supplier fulfilling standing IDC and BPA obligations rather than a growth-oriented competitor pursuing new customer relationships or capability expansions.