Electronic Fax Service

Closed Solicitation Posted

Solicitation number
RFP_25_PHX_17
Agency
Responses due
Set-aside
Buy Indian

Opportunity facts

Place of performance
Phoenix, Arizona 85004, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Health and Human Services Indian Health Service is procuring a digital fax server solution to modernize fax operations across eleven regional service units in central Arizona, northern Nevada, and northwestern Utah. The agency seeks a comprehensive system that can handle 1,350 outbound and 800 inbound fax transmissions daily while integrating with Microsoft Teams, Office 365, Cisco Webex, and existing IT infrastructure including Cisco Call Manager with SIP-enabled PBX capabilities. The solution must provide ISO 27001 certification, full HIPAA compliance, support for multiple file formats, scheduled reporting capabilities, and high availability with no service interruptions. Evaluation will be conducted using FAR Clause 52.212-2 for Commercial Products and Services under simplified acquisition procedures, with contractors required to provide Information System Security Awareness training and background checks for personnel accessing IHS systems. The solicitation deadline has been extended to August 19, 2025, with questions accepted until August 15, 2025, and the contract will be awarded as a Firm Fixed Price arrangement.

This procurement is designated as a Buy Indian set-aside, restricting competition to Indian Economic Enterprise/Indian Small Business Economic Enterprise concerns that must maintain eligibility throughout the contract period. The contract structure includes a base year with four one-year options, totaling five years of licensing support for the digital fax system. The average daily transmission volume of 4,050 pages outbound and 1,600 pages inbound demonstrates the substantial operational scale of this modernization effort. Work will be performed at the Phoenix Area Indian Health Service office located in Phoenix, Arizona 85004, with additional work at various contractor facilities as needed. The solicitation requires an all-or-none quote submission, and successful contractors must be registered in the System of Award Management (SAM) while completing the required Indian Economic Enterprise representation form.

Notice text

4 versions

Update #4 · Latest ·

The purpose of this Amendment is to extend the closing date to August 19, 2025 and REVISE Atch B - Amendment QnA 00001.  This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Quotation (RFQ) and the reference number is RFP-25-PHX-17. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Regulation and the Health and Human Services Acquisition Regulation (HHSAR). Commercial Terms and Conditions as issued in FAR and the Health and Human Services Acquisition Regulation (HHSAR). The Offerer(s) must provide a quote on an all-or-none basis. Written quotes are required (oral offers will not be accepted). Award will be made using Simplified Acquisition Procedures in accordance with FAR 13.106-2.  Questions will be taken until 15 AUGUST 2025.

The enclosed solicitation is for Indian Economic Enterprise/Indian Small Business Economic Enterprise business concerns.

Atch A - Rate Schedule

Atch B - Amendment Questions & Answers

Acth C - 2025 Tax Exemption Letter

Atch D - Statement of Work (SOW)

Atch E - IEE Representation Form

Atch F - Provisions, Clauses, Terms & Instructions

Update #3 ·

The purpose of this Amendment is to extend the closing date to August 19, 2025 and amend Atch B.  This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Quotation (RFQ) and the reference number is RFP-25-PHX-17. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Regulation and the Health and Human Services Acquisition Regulation (HHSAR). Commercial Terms and Conditions as issued in FAR and the Health and Human Services Acquisition Regulation (HHSAR). The Offerer(s) must provide a quote on an all-or-none basis. Written quotes are required (oral offers will not be accepted). Award will be made using Simplified Acquisition Procedures in accordance with FAR 13.106-2.  Questions will be taken until 15 AUGUST 2025.

The enclosed solicitation is for Indian Economic Enterprise/Indian Small Business Economic Enterprise business concerns.

Atch A - Rate Schedule

Atch B - Amendment Questions & Answers

Acth C - 2025 Tax Exemption Letter

Atch D - Statement of Work (SOW)

Atch E - IEE Representation Form

Atch F - Provisions, Clauses, Terms & Instructions

Update #2 ·

The purpose of this Amendment is to extend the closing date to August 19, 2025.  This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Quotation (RFQ) and the reference number is RFP-25-PHX-17. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Regulation and the Health and Human Services Acquisition Regulation (HHSAR). Commercial Terms and Conditions as issued in FAR and the Health and Human Services Acquisition Regulation (HHSAR). The Offerer(s) must provide a quote on an all-or-none basis. Written quotes are required (oral offers will not be accepted). Award will be made using Simplified Acquisition Procedures in accordance with FAR 13.106-2.  Questions will be taken until 15 AUGUST 2025.

The enclosed solicitation is for Indian Economic Enterprise/Indian Small Business Economic Enterprise business concerns.

Atch A - Rate Schedule

Atch B - Amendment Questions & Answers

Acth C - 2025 Tax Exemption Letter

Atch D - Statement of Work (SOW)

Atch E - IEE Representation Form

Atch F - Provisions, Clauses, Terms & Instructions

Update #1 ·

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Quotation (RFQ) and the reference number is RFP-25-PHX-17. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Regulation and the Health and Human Services Acquisition Regulation (HHSAR). Commercial Terms and Conditions as issued in FAR and the Health and Human Services Acquisition Regulation (HHSAR). The Offerer(s) must provide a quote on an all-or-none basis. Written quotes are required (oral offers will not be accepted). Award will be made using Simplified Acquisition Procedures in accordance with FAR 13.106-2.

The enclosed solicitation is for Indian Economic Enterprise/Indian Small Business Economic Enterprise business concerns.

Atch A - Rate Schedule

Atch B - Business Associate Agreement

Acth C - 2025 Tax Exemption Letter

Atch D - Statement of Work (SOW)

Atch E - IEE Representation Form

Atch F - Provisions, Clauses, Terms & Instructions

Files

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Electronic Fax Service Pre-Solicitation
IAW Buy Indian Act of 1910- Nurse Practitioner, Registered Nurse & Certified Medical Assistant Services at AK-Chin Health Clinic Original Solicitation

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