Document Shredding Services

The Department of Veterans Affairs Veterans Integrated Service Network 21 seeks document and records shredding services at the Central California Health Care System and five affiliated outpatient clinics, with proposals due September 30, 2026.

Place of performance spans Fresno Medical Facility, Visalia Clinic, Oakhurst CBOC, Merced CBOC, Federal Building Suite 970 in Fresno, and Visalia Admin Building and CBOC. The contractor must supply all labor, equipment, vehicles, and supervision for on-site commercial document destruction, including confidential administrative papers, sensitive documents, and mixed paper. Non-paper materials such as CDs and DVDs are quoted separately. The contractor shall provide a total of 208 large containers (32"), 116 medium containers (26"), and 18 small containers (16") across all locations, plus two additional 95-gallon containers for backup. Pick-up schedules vary by location: weekly for the main VA Fresno facility and Federal Building Suite 970, bi-weekly for Oakhurst, Merced, and Visalia CBOCs, and monthly for Visalia Admin. All pick-ups occur Monday through Friday, 8:00 AM–3:30 PM.

All contractor personnel must complete VA security training including Privacy and Information Security Awareness, Rules of Behavior, and role-based cyber security training. The contractor facility must be inspected and approved by the Contracting Officer and VACCHCS Privacy Officer prior to performance. Data protection requirements include FIPS 140-2 encryption standards, incident reporting within one hour to the VA OIT Enterprise Service Desk, and liquidated damages for data breaches.

Service Contract Act prevailing wage rates apply to Fresno, Merced, Tulare, and Madera counties. Fringe benefits include health and welfare at $5.55 per hour (up to 40 hours weekly) or $222.00 per week, paid vacation, 11 paid holidays annually, and hazardous duty pay differentials of 4–8 percent. VAAR 852.219-75 subcontracting limitations apply to non-SDVOSB/VOSB prime contractors: no more than 50% of government payment may be subcontracted to non-VIP-listed entities. Past-performance references must be from the prime contractor only; references from proposed subcontractors are not acceptable. Performance evaluation measures include 100% non-readability of shredded material, 90% schedule compliance, and 100% accuracy of certificates of destruction. The NAICS code is 561990 (All Other Support Services); PSC is R614 (Support—Administrative: Paper Shredding). Base year runs December 1, 2026 through November 30, 2027, with annual option years following.