DE01--AITC Conference System Maintenance and Support

The Department of Veterans Affairs Technology Acquisition Center seeks equipment, installation, preventative maintenance, and support services for conference room systems at the Austin Information and Technology Center, with proposals due October 28, 2026 at 1:00 PM Central Standard Time and questions due October 23, 2026 at 2:00 PM Central Standard Time. This is an SDVOSB set-aside procurement.

Place of performance is Austin, Texas (1615 Woodward Street). The procurement is structured as a single-award Blanket Purchase Agreement with a firm-fixed-price basis and an estimated ceiling of $700,000 over five years, with individual call orders not to exceed $300,000 per call. The NAICS code is 561499 (All Other Business Support Services) and the PSC code is DE01 (Conference Systems).

The Performance Work Statement mandates preventative maintenance inspections every six months, 24/7/365 maintenance support call intake, routine service response within 5 business days, emergency response within 1 hour with onsite arrival within 6 hours, and site survey and planning for new installations within 10 business days. Deliverables include detailed service reports, a Deliverable Support Information form, bi-annual progress reports, and monthly service request reports. The contract incorporates VA Critical Security Controls, FICAM requirements, Section 508 accessibility standards, and federal AI governance compliance.

Evaluation criteria are technical approach, past performance on similar contracts within the last three years, and price competitiveness and realism. Payment methods include written BPA calls invoiced per VAAR 852.232-72 and government purchase card payments up to $2,500 for services and $10,000 for equipment per call order. Offerors must submit the DSI Form for AITC BPA, Price Evaluation, and BPA Price List with all required documentation. Questions and quotes should be directed to Contract Specialist Shakiya Harris (Shakiya@va.gov) and Contracting Officer Mary B. Accomando (Mary.Accomando@va.gov).