DA01--Sole Source Miami VA Wayfinding Patient Navigation System
Closed Solicitation Posted
This opportunity was awarded. See the award notice from , or the latest solicitation from .
- Solicitation number
- 36C10B26R0044
- Agency
- VA Technology Acquisition Center Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- 6725 NW 36th Street, Suite 695 Miami, FL 33166
- Points of contact
-
- Laura Startek laura.startek@va.gov (848) 377-5089
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center seeks to award a firm-fixed-price contract for a unified digital wayfinding patient navigation system to Minuteman Technology Services LLC (SDVOSB sole source), with proposals due August 10, 2026 at 12:00 PM Eastern Time. The Veterans First Contracting Program authorizes this sole-source award to the certified Service-Disabled Veteran-Owned Small Business; full and open competition is foreclosed.
Place of performance is 6725 NW 36th Street, Suite 695, Miami, Florida 33166, serving the Bruce W. Carter VA Medical Center and William "Bill" Kling VA Clinic under VISN 8. The wayfinding solution comprises interactive kiosks and mobile Blue Dot indoor navigation with English and Spanish language support, Section 508 accessibility compliance (ADA/ABA standards), and exclusion of Personal Healthcare Information collection. All deliverables must align with VA branding and environmental standards.
The contract structure includes a 12-month base period with three optional 12-month renewal periods, totaling up to 48 months. Base period deliverables include six kiosks with five-year warranty, Bluetooth Low Energy beacons with on-site installation, location services licenses, MinuteMaps software licenses with hosting, location directory specifications, accessibility test results, site readiness checklists, calibration documentation, mobile app implementation, and progress reporting. The contractor furnishes all labor, materials, equipment, and project management.
The estimated total contract value (including all option periods) does not exceed five million dollars. The NAICS code is 541511, Custom Computer Programming Services; the PSC is DA01. The contracting office is in Eatontown, New Jersey. The contracting officer is Laura Startek (Laura.Startek@va.gov). Market research identified multiple qualified wayfinding solutions; Minuteman's SDVOSB certification was verified by VetCert SBA on June 15, 2026, and Central Contractor Registration on June 25, 2026.
Notice text
This is a sole source SDVOSB Vets First combined synopsis solicitation to Minuteman Technology Services LLC.
The VA Veterans Integrated Service Network (VISN) 8, Miami VA Health Care System (Bruce W. Carter VA Medical Center and William Bill Kling VA Clinic) requires a Wayfinding Patient Navigation System. The Miami VA Healthcare System is requesting a sole source firm-fixed price contract consisting of a 12-month base period with three (3) 12-month option periods for Minuteman Technology Services LLC, 100 Garden Street, Cambridge, MA 02138-1418, to provide a unified digital wayfinding ecosystem that serves visitors, patients, and staff across two channels: interactive kiosks and mobile Blue Dot indoor navigation. The solution will prioritize English and Spanish for Miami s community, meet Section 508 accessibility (Accessibility routing aligns to ADA/ABA scoping & technical provisions for accessible routes and signage), and avoid collection of Personal Healthcare Information. Blue Dot will launch with a staged/limited pilot in priority areas, while kiosks provide robust, text-first directions immediately. The contractor shall furnish all labor, materials, equipment, and project management necessary to develop an ADA compliant, standardized wayfinding system that aligns with VA branding and environmental standards.
See attached Justification for Other than Full and Open Competition.
Attachments
| File | Type | Posted |
|---|---|---|
| JA_Redacted.pdf | ||
| 36C10B26R0044_2.docx | DOCX document | |
| 36C10B26R0044.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| DA01--Sole Source Miami VA Wayfinding Patient Navigation System | Award Notice | |
| DA01--Sole Source Miami VA Wayfinding Patient Navigation System | Solicitation | |
| DA01--Sole Source Miami VA Wayfinding Patient Navigation System | Solicitation |
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