36C10B26R0044_2.docx

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Attached to
DA01--Sole Source Miami VA Wayfinding Patient Navigation System Federal contract opportunity
Solicitation number
36C10B26R0044
Issued by
Department of Veterans Affairs Technology Acquisition Center Austin

About this file

This is a Combined Synopsis/Solicitation Notice for a sole source contract award to Minuteman Technology Services LLC. The Department of Veterans Affairs Technology Acquisition Center is soliciting a firm-fixed price contract for the Miami VA Health Care System (VISN 8) to develop and implement a unified digital wayfinding patient navigation system. The contract consists of a 12-month base period with three optional 12-month renewal periods. The solicitation number is 36C10B26R0044, with a response deadline of August 10, 2026, at 12:00 PM Eastern Time. The place of performance is located at 6725 NW 36th Street, Suite 695, Miami, FL 33166, and the contracting office is based in Eatontown, NJ 07724.

The wayfinding solution will serve the Bruce W. Carter VA Medical Center and William "Bill" Kling VA Clinic through two primary channels: interactive kiosks and mobile Blue Dot indoor navigation technology. The system must be ADA-compliant and Section 508 accessible, with dual language support in English and Spanish to serve Miami's diverse community. The contractor will be responsible for furnishing all labor, materials, equipment, and project management necessary to deliver the system, which must align with VA branding and environmental standards while avoiding collection of Personal Healthcare Information. The Blue Dot mobile navigation will launch with a staged pilot in priority areas, while kiosks will provide immediate text-first directional capabilities. This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Vets First set-aside award to Minuteman Technology Services LLC, located at 100 Garden Street, Cambridge, MA 02138-1418. The contracting officer is Laura Startek (Laura.Startek@va.gov), and the Product Service Code is DA01 under NAICS Code 541511.

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36C10B26R0044.pdf PDF
JA_Redacted.pdf PDF

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Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

SUBJECT*
Sole Source Miami VA Wayfinding Patient Navigation System

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
07724
SOLICITATION NUMBER*
36C10B26R0044
RESPONSE DATE/TIME/ZONE
08-10-2026 12:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DA01
NAICS CODE*
541511
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Laura Startek Laura.Startek@va.gov

PLACE OF PERFORMANCE

ADDRESS
6725 NW 36th Street, Suite 695

Miami, FL 33166

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a sole source SDVOSB Vets First combined synopsis solicitation to Minuteman Technology Services LLC.

The VA Veterans Integrated Service Network (VISN) 8, Miami VA Health Care System (Bruce W. Carter VA Medical Center and William “Bill” Kling VA Clinic) requires a Wayfinding Patient Navigation System. The Miami VA Healthcare System is requesting a sole source firm-fixed price contract consisting of a 12-month base period with three (3) 12-month option periods for Minuteman Technology Services LLC, 100 Garden Street, Cambridge, MA 02138-1418, to provide a unified digital wayfinding ecosystem that serves visitors, patients, and staff across two channels: interactive kiosks and mobile Blue Dot indoor navigation. The solution will prioritize English and Spanish for Miami’s community, meet Section 508 accessibility (Accessibility routing aligns to ADA/ABA scoping & technical provisions for accessible routes and signage), and avoid collection of Personal Healthcare Information. Blue Dot will launch with a staged/limited pilot in priority areas, while kiosks provide robust, text-first directions immediately. The contractor shall furnish all labor, materials, equipment, and project management necessary to develop an ADA‑compliant, standardized wayfinding system that aligns with VA branding and environmental standards.

See attached Justification for Other than Full and Open Competition.

See attached document: 36C10B26R0044.

See attached document: JA_Redacted.

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

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