Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS

Open Special Notice Posted

Solicitation number
HQCAAA27
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Fort Lee, Virginia, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Commissary Agency issued a Commercial Solutions Opening on October 19, 2026, seeking an enterprise-scale Software-as-a-Service survey platform to capture and analyze patron feedback; responses are due by October 29, 2026 at 4:00 PM Eastern Daylight Time. The CSO operates under DFARS 212.70 authority and uses a streamlined, competitive acquisition process to rapidly procure commercial solutions without set-asides. DeCA seeks a turnkey platform with analytical tools, multichannel survey deployment capabilities, and cloud-based infrastructure to transform patron data into actionable insights that drive continuous improvement across the patron journey and support DeCA's mission to improve the commissary benefit, decrease costs, mitigate fraud and waste risk, and reduce process variation. The selected vendor will enter into a fixed-price contract structured as a base period with option periods at Government discretion; the Government reserves the right to adjust the period of performance based on mission requirements, funding availability, and regulatory constraints. Interested vendors must submit a Solution Brief (Phase 1) following section 3.2 of the parent CSO notice. Contact Rakeeb I. Craig Sr., Contracting/Agreements Officer (Rakeeb.Craig@deca.mil), or Jonathan G. Castro, Contract Specialist (Jonathan.Castro@deca.mil), for submission instructions and questions.

Notice text

This is a Commercial Solutions Opening (CSO) issued under the authority of DFARS 212.70. The Defense Commissary Agency (DeCA) is focused on modernizing business operations by actively seeking innovative commercial technologies, products and services that will enhance our ability to deliver the military pay benefit at a significant patron savings.

Authorized under DFARS Subpart 212-70, this CSO enables DeCA to competitively procure solutions through a streamlined acquisition process, allowing for rapid decisions. This approach underscores our mission to expedite the award and delivery of critical technologies, products, and services, ensuring that DeCA can leverage advancements in the grocery resale industry swiftly and efficiently. By prioritizing speed in our contracting efforts, we aim to support the timely integration of cutting-edge technologies, products, and services that enhance our ability to:  improve the commissary benefit; decrease costs without diminishing the benefit; improve processes that have a high risk of potential fraud, waste, or abuse; and reduce waste and decrease variation in processes.

Contracts awarded under this authority will be structured as fixed-price contracts. Through this initiative, DeCA reaffirms its commitment to fostering innovation and enhancing business operations, ultimately delivering a vital benefit of the military compensation package that improves quality of life and readiness by providing grocery items at significant savings.

Files

File Type Posted
Call for Solution - SaaS Survey Platform.pdf PDF

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