CCS System Priority Protection Plan
Closed Solicitation Posted
- Solicitation number
- CCS-SPPP
- Agency
-
AFLCMC Hanscom AFB
Lifecycle Management Center, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Massachusetts 01731, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Materiel Command Lifecycle Management Center at Hanscom Air Force Base is seeking a service agreement for a CCS System Priority Protection Plan. The solicitation requires an offeror to provide a comprehensive system diagnostics and restoration service with biannual preventative maintenance and periodic courtesy visits. Key contract requirements include unlimited telephone support, with service request calls receiving a response within four business hours and on-site service calls addressed within eight business hours. The contract will cover system maintenance, restoration of settings to original installation, and priority service for contract clients. The solicitation is open to small businesses and was posted on March 11, 2025, with proposal responses due by March 20, 2025.
The contract is designated as a Total Small Business set-aside with a base period of one year and four potential one-year option periods. The place of performance is Building 1607 at Hanscom Air Force Base in Massachusetts, with service hours from 8:00 am to 5:00 pm Eastern Time, Monday through Friday. The procurement falls under NAICS category 811210 for Electronic and Precision Equipment Repair and Maintenance, with a Product Service Code (PSC) of J059 for maintenance and repair of electrical and electronic equipment components. While specific award values are not disclosed, the contract structure suggests a potential five-year total service agreement with comprehensive system support and maintenance provisions. The contract will focus on maintaining critical CCS systems through regular diagnostics, preventative maintenance, and responsive technical support.
Notice text
The Offeror shall provide a “CCS System Priority Protection Plan” within five (5) days of contract award. The period of performance of the support plan shall be 1 year from date of award, followed by four 1-year options. This award is for a Service Agreement for system diagnostics and restoration, as well as biannual preventative mainenance and periodic courtesy visits. Service calls covered under this plan shall be assigned priority over all non-contract clients. The frequency of preventative maintenance (PM) service shall be semiannual. Preventative maintenance shall include complete system service, maintenance, and restoration of settings to original installation. The CCS System Priority Protection Plan shall include unlimited telephone support. Service request calls will receive a response within four business hours. Business hours for telephone support shall be 8:00 am until 5:00 pm Eastern Time, Monday through Friday. Service calls requiring on-site action (i.e. CCS technicians physically present in Building 1607 at Hanscom Air Force Base) will receive a response within eight business hours. Below is the CLIN structure and period of performance:
Base Period
CLIN 0001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits
Option Period One
Option CLIN 1001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits
Option Period Two
Option CLIN 2001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits
Option Period Three
Option CLIN 3001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits
Option Period Four
Option CLIN 4001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits
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