CAC Access Control System Maintenance Renewal

The Department of the Army Materiel Command Army Contracting Command Aberdeen Proving Ground is seeking a CAC Access Control System Maintenance Renewal through solicitation W91RUS25QA011. The procurement involves renewal of software warranty maintenance support for an existing command-owned and operated access control system at Fort Huachuca, Arizona, with a twelve-month performance period. Contractors must be authorized Cisco channel partners with required certification/specialization levels, as no third-party vendors are authorized. The system must support PIV/CAC card reading, be centrally managed, comply with federal security standards including FISMA and FIPS 201, and maintain compatibility with existing components like Lenel OnGuard Version 7.6. The contract will be evaluated on a lowest-priced technically acceptable basis using firm fixed-price arrangements. The current solicitation deadline is June 24, 2025, at 08:00 AM local Arizona time, with quotes to be submitted electronically to Felisa Cope.

This procurement is set aside as a Total Small Business opportunity, specifically targeting Women-Owned Small Business (WOSB) and Economically Disadvantaged Women-Owned Small Business (EDWOSB) concerns. No specific incumbent contractor or award values are identified in the solicitation documents. The contract requires comprehensive service and support including a 3-year hardware and software warranty, quarterly software reviews, and stringent response time commitments with critical service requests addressed within one hour and technician dispatch within four hours. Non-emergency requests must be completed within 24 hours. Performance will take place at Fort Huachuca in Sierra Vista, Arizona, with the contractor required to provide new equipment only, covered by manufacturer warranties, and maintain status as Manufacturer Gold, Silver, or Premier Partners.