A02 Revised Salient Characteristics - Access Control System JUN2025.pdf
PDF 145 KB Posted
- Attached to
- CAC Access Control System Maintenance Renewal
- Solicitation number
- W91RUS25QA011
About this file
This Salient Characteristics Document details requirements for a GCC Access Control System maintenance and renewal. The document specifies comprehensive inspection and repair services, including system-wide assessment of existing components, maximizing reuse of current infrastructure, and ensuring full operational capability. Key system requirements include compatibility with current components like Lenel OnGuard Version 7.6, support for PIV/CAC card access, and compliance with federal security standards such as FISMA and HSPD-12.
The service and support specifications include a 3-year hardware and software warranty, quarterly software reviews, and specific response time commitments for service requests. Critical emergency services must be addressed within one hour, with technician dispatch within four hours, while non-emergency requests must be completed within 24 hours. The document emphasizes the requirement for new equipment only, with all items covered by manufacturer warranties, and mandates that sellers be authorized channel partners with specific certification levels.
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GCC ACCESS CONTROL SYSTEM
Salient Characteristics Document
Inspection and Repair
- Inspect current system in its entirety (card readers, computing hardware/processers, servers, software wiring, etc.), and repair system to fully operational state.
- Maximize reuse of existing components of current system
- System must be able to perform access control system operations prior to license expiration of current system (at minimum)
- Database of current system must be migrated in order to manage existing user and device mappings (if possible)
- Any outdated or End-of-life equipment and/or software must be replaced with software/hardware approved for Government Controlled Access Area (CAA)
- Complete full system testing
- Provide training to system owners and users (operation and troubleshooting)
- Complete onsite technical review and integrate current readers and control panel
(with potential replacement)
*Must be able to replace system controller, organization does not have access for system configuration changes or license information retrieval*
System Requirements
- Access Control System must be able to read all versions of PIV/CAC cards and existing proximity cards to provide access into GCC
- System must be able to be centrally managed and administered in-accordance-with organization standards
- All equipment must be approved IAW Federal Information Security Management Act (FISMA)
- All equipment must meet Federal Information Process Standard
Publication 201 (FIPS 201) and Homeland Security Presidential Directive
12 (HSPD 12)
- Proprietary equipment and software are open for review, but not preferred
- System must have a valid Authority to Operate (ATO)
- Must support security zones for specific areas, groups, and locations
- Must be compatible with current system components:
o Lenel OnGuard Version 7.6 o System Controller: Dell Precision 5820 w/ Windows 10 IoT Enterprise o User Management System: Dell OptiPlex 3070 o Dual Reader Interface: LNL-1320 Series 3 dual reader interface module o Advanced Dual Reader Controller: LNL-X4420 Advanced Dual Reader
Controller o Omnikey 3121 USB SmartCard Reader o Nine pivCLASS contactless proximity readers: HID Proxy II and PIV readable o Four pivCLASS keypad proximity readers o LifeSafety Power FPO150/250-2C82D8PE8M2 Flexpower FPO Power
Supply Board o ASi Power Module: for powering card readers
Service and Support
- Hardware and Software warranty for 3 years (initiated at the completion of repairs)
- Quarterly review of software for patching and upgrades as necessary (3 years)
- Maintenance must occur between normal duty hours (0800 – 1700 M – F)
- Response to mission critical/emergency services via phone must be addressed within one hour and dispatch of technician within four hours
- Response to all non-emergency service requests must be addressed and completed within 24 hours
- Support for after-hour calls (1700 – 0800 Weekdays, All Weekends and Federal Holidays), subject to additional billing
New Equipment ONLY; NO remanufactured or "gray market" items. All items must be covered by the manufacturer's warranty. Bid MUST be good for 30 calendar days after close of Buy If Seller is bidding Manufacturer brand equipment, Seller certifies that it is a Manufacturer Authorized Channel as of the date of the submission of its Bid, and that it has the certification/specialization level required by Manufacturer to support both the product sale and product pricing, in accordance with applicable Manufacturer certification/specialization requirements. Unless otherwise specified, Seller warrants that the products are new and in their original box(es). The Seller confirms to have sourced all Manufacturer products submitted in this Bid from Manufacturer or through Manufacturer Authorized Channels only, in accordance with all applicable laws and Manufacturer’s current applicable policies at the time of purchase. If software is provided or included, Seller shall, upon request, provide Buyer with a copy of the End User License Agreement. Seller certifies that all Manufacturer software is licensed originally to Buyer as the original licensee authorized to use the Manufacturer Software. If Seller is bidding Manufacturer brand equipment, Seller must be Manufacturer Gold, Silver or Premier Partners, as applicable. No exceptions.
| Inspection and Repair |
| System Requirements |
| Service and Support |
File details come from the government source that posted it. Updated .