Anti-Ligature Alarm Door System PM & Repair Service

The Department of Veterans Affairs (VA) Veterans Health Administration, Network Contracting Office 16 is seeking potential sources for preventative maintenance and repair services for Anti-Ligature Alarm Door Systems at the Central Arkansas Veterans Healthcare System (CAVHS) in North Little Rock, Arkansas. The sources sought inquiry targets vendors capable of performing quarterly maintenance and repair on 28 critical overhead door alarms in mental health ward areas of Building 170. Interested businesses must submit a two-page capability statement including their business name, point of contact, and DUNS number via email to surella.tracy@va.gov by 10:00 AM Central Station Time on April 10, 2025. The solicitation number is 36C25625Q0673, with the place of performance located at 2200 Fort Roots Drive, North Little Rock. Vendors will be evaluated based on their ability to meet technical specifications, including manufacturer certification, responsiveness to service calls, and compliance with VA safety and confidentiality requirements.

The procurement is not set aside for any specific business category, with the NAICS code 561621 and a small business size standard of $25.0 Million. The contract includes a base period with four potential one-year option periods, covering 28 doors across two mental health ward sections. Contractors must provide a manufacturer-authorized two-person team certified with "TheDoorSwitch" within 60 days of award and commit to unlimited service calls during business hours. The contract includes a $15,000 annual parts replacement budget and requires the ability to perform corrective maintenance within one week of notification. Work will be performed Monday through Friday, with potential after-hours coordination, and must accommodate VA observed holidays. While this is a sources sought announcement and does not guarantee a future solicitation, it represents a critical procurement for maintaining patient safety in mental health facilities.