AMAG Symmetry HSE Maintenance and Support
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 246-25-Q-0071
- Agency
-
Indian Health Service
Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- Place of performance
- Pawnee, Oklahoma 74058, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Health and Human Services Indian Health Service is seeking maintenance and support services for AMAG Symmetry HSE (Homeland Security Edition) access control systems at the Pawnee Indian Health Center through RFQ #246-25-Q-0071. The procurement involves upgrading existing M2150 door access control boards to M4000 HSE boards, installing Pro HSE Symmetry software version 9.8, integrating PIV card readers, and providing ongoing maintenance support. Vendors must be authorized AMAG resellers capable of installing all components within 60 days of award, responding to service calls within 2 business days, and providing replacement parts within 5 business days. The government will evaluate proposals using a best value approach, with technical capabilities and past performance weighted more heavily than price, and vendors must submit three past performance references along with their technical proposals. The solicitation was initially scheduled with quotes due August 8, 2025, but has been revised with a new deadline of August 12, 2025 at 5:00 p.m. CDT, with submissions required via email to Contract Specialist Jeffrey Earnest.
This solicitation operates under full and open competition with no set-aside designation, despite one government file reference to a women-owned small business set-aside which appears to be outdated information. The contract structure includes a base period with four optional years of maintenance and software support, containing fifteen line items for various hardware and software components including M4000 HSE control boards, HID door readers, and licensing. The performance period begins 60 days after contract award, with the total contract duration not to exceed 5 years and 6 months including any extensions. Work will be performed at the Pawnee Indian Health Center in Pawnee, Oklahoma, and the government reserves options to extend services up to 6 months beyond the initial term. No specific contract value is disclosed in the solicitation documents, and no current incumbent contractor is identified in the available materials.
Notice text
3 versions
Update #3 · Latest ·
7/23/2025 This synposis/soliciation is hereby revised to provide an updated list of items to bid and to change the bid due date from 8/8/2025 to 8/12/2025
7/14/2025
This combined synpsis/solicitation in hereby put on hold pending engineering changes to the statement of work and list of items to bid. A new bid due date along with these changes should be published in about two weeks.
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested in response to this notice and a written solicitation will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ) # 246-25-Q-0071. Submit only written quotes for this RFQ. This solicitation is full and open competition. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024-05. The associated NAICS code is 561621.
This RFQ contains thirteen (15) Line Items which includes four years of options for maintenance and software support see attached bid sheet for a detailed list of items and options.
PERIOD OF PERFORMANCE: 60 DAYS AFTER RECEIPT OF AWARD
Vendor Requirements: SEE ATTACHED STATEMENT OF WORK
Submit Quotes no later than: 08/12/2025 5:00p.m. CDT to the Following Point of Contact: Jeffrey Earnest, Contract Specialist, via Email: Jeffrey.earnest@ihs.gov.
Evaluation: FAR 52.212-2 Evaluation -- Commercial Items (completed as follows):
(a) The Government will award a firm fixed price Purchase Order resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, technical capabilities and past performance being more important than price. The following factors shall be used to evaluate offers:
Best Value (see criteria below)
Pricing
- Price will be evaluated by adding the total price for all options to the total price for the basic requirement. Evaluation of options shall not obligate the Government to exercise the option(s).
Technical Requirements
PRO HSE (Homeland Security Edition) AMAG Symmetry Software:
• Shall have the ability to install all components within 60 days from the date of the award.
• Shall have the ability to provide and install new AMAG M400 control boards.
• Shall have the ability to provide Pro HSE Version 9.8 Software/Licensing and new model #40KHTKS-03-004XMB door readers.
- Vendor shall be an authorized AMAG reseller, documentation needed.
• Shall have ability to have vendor response time to service calls shall be no later than 2 business days from receipt of call.
• Contractor shall be able to provide part to fix issues with-in 5 business days from the service call response.
Past History Performance
- Vendor shall submit 3 past history performance references
VENDORS SHALL SUBMIT THE FOLLOWING:
COMPLETED PRICING
TECHNICAL CAPABILITIES
PAST HISTORY PERFORMANCE REFERENCES
This solicitation will result in a firm fixed price Purchase Order pursuant to the terms and conditions below. Terms and conditions other than those stated will not be accepted. The above pricing is all inclusive.
PROVISIONS: FAR provisions apply to this solicitation:
CLAUSES INCORPORATED BY FULL TEXT: Please note that due to character limitation in FedBizOpps, full text of the Federal Acquisition Regulation (FAR) and Health and Human Services Acquisition Regulations (HHSAR) can be accessed on the Internet at http://www.acquisition.gov and acquisition.gov/hhsar
A list of Clauses is provided in the attachments section of this RFQ.
FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.
(End of clause)
FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)
(a)The Government may extend the term of this contract by written notice to the Contractor within 7 DAYS of expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b)If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c)The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years and 6 Months
(End of clause)
Miscellaneous:
NO FAX QUOTATIONS
ELECTRONIC SUBMISSIONS – SUBMISSION VIA EMAIL IS THE ONLY ACCEPTABLE ELECTRONIC SUBMISSION. (jeffrey.earnest@ihs.gov)
All contractors must be registered in the System for Award Management database located at https://www.sam.gov/sam/ prior to any contract award. Please submit the following information with each quote: Vendor Name, Cage Code, UEI, Tax Identification Number, Prompt Payment Terms, Delivery Time, GSA Contract Number (if applicable), Date quote expires, warranty, total price for each line item, total quote price, and technical documentation in sufficient detail to determine technical acceptability. Failure to provide sufficient technical detail may result in rejection of your quote.
Update #2 ·
7/14/2025
This combined synpsis/solicitation in hereby put on hold pending engineering changes to the statement of work and list of items to bid. A new bid due date along with these changes should be published in about two weeks.
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested in response to this notice and a written solicitation will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ) # 246-25-Q-0071. Submit only written quotes for this RFQ. This solicitation is full and open competition. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024-05. The associated NAICS code is 561621.
This RFQ contains thirteen (13) Line Items which includes four years of options for maintenance and software support see attached bid sheet for a detailed list of items and options.
PERIOD OF PERFORMANCE: 60 DAYS AFTER RECEIPT OF AWARD
Vendor Requirements: SEE ATTACHED STATEMENT OF WORK
Submit Quotes no later than: 08/08/2025 5:00p.m. CDT to the Following Point of Contact: Jeffrey Earnest, Contract Specialist, via Email: Jeffrey.earnest@ihs.gov.
Evaluation: FAR 52.212-2 Evaluation -- Commercial Items (completed as follows):
(a) The Government will award a firm fixed price Purchase Order resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, technical capabilities and past performance being more important than price. The following factors shall be used to evaluate offers:
Best Value (see criteria below)
Pricing
- Price will be evaluated by adding the total price for all options to the total price for the basic requirement. Evaluation of options shall not obligate the Government to exercise the option(s).
Technical Requirements
PRO HSE (Homeland Security Edition) AMAG Symmetry Software:
• Shall have the ability to install all components within 60 days from the date of the award.
• Shall have the ability to provide and install new AMAG M400 control boards.
• Shall have the ability to provide Pro HSE Version 9.8 Software/Licensing and new model #40KHTKS-03-004XMB door readers.
- Vendor shall be an authorized AMAG reseller, documentation needed.
• Shall have ability to have vendor response time to service calls shall be no later than 2 business days from receipt of call.
• Contractor shall be able to provide part to fix issues with-in 5 business days from the service call response.
Past History Performance
- Vendor shall submit 3 past history performance references
VENDORS SHALL SUBMIT THE FOLLOWING:
COMPLETED PRICING
TECHNICAL CAPABILITIES
PAST HISTORY PERFORMANCE REFERENCES
This solicitation will result in a firm fixed price Purchase Order pursuant to the terms and conditions below. Terms and conditions other than those stated will not be accepted. The above pricing is all inclusive.
PROVISIONS: FAR provisions apply to this solicitation:
CLAUSES INCORPORATED BY FULL TEXT: Please note that due to character limitation in FedBizOpps, full text of the Federal Acquisition Regulation (FAR) and Health and Human Services Acquisition Regulations (HHSAR) can be accessed on the Internet at http://www.acquisition.gov and acquisition.gov/hhsar
A list of Clauses is provided in the attachments section of this RFQ.
FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.
(End of clause)
FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)
(a)The Government may extend the term of this contract by written notice to the Contractor within 7 DAYS of expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b)If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c)The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years and 6 Months
(End of clause)
Miscellaneous:
NO FAX QUOTATIONS
ELECTRONIC SUBMISSIONS – SUBMISSION VIA EMAIL IS THE ONLY ACCEPTABLE ELECTRONIC SUBMISSION. (jeffrey.earnest@ihs.gov)
All contractors must be registered in the System for Award Management database located at https://www.sam.gov/sam/ prior to any contract award. Please submit the following information with each quote: Vendor Name, Cage Code, UEI, Tax Identification Number, Prompt Payment Terms, Delivery Time, GSA Contract Number (if applicable), Date quote expires, warranty, total price for each line item, total quote price, and technical documentation in sufficient detail to determine technical acceptability. Failure to provide sufficient technical detail may result in rejection of your quote.
Update #1 ·
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested in response to this notice and a written solicitation will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ) # 246-25-Q-0071. Submit only written quotes for this RFQ. This solicitation is full and open competition. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024-05. The associated NAICS code is 561621.
This RFQ contains thirteen (13) Line Items which includes four years of options for maintenance and software support see attached bid sheet for a detailed list of items and options.
PERIOD OF PERFORMANCE: 60 DAYS AFTER RECEIPT OF AWARD
Vendor Requirements: SEE ATTACHED STATEMENT OF WORK
Submit Quotes no later than: 08/08/2025 5:00p.m. CDT to the Following Point of Contact: Jeffrey Earnest, Contract Specialist, via Email: Jeffrey.earnest@ihs.gov.
Evaluation: FAR 52.212-2 Evaluation -- Commercial Items (completed as follows):
(a) The Government will award a firm fixed price Purchase Order resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, technical capabilities and past performance being more important than price. The following factors shall be used to evaluate offers:
Best Value (see criteria below)
Pricing
- Price will be evaluated by adding the total price for all options to the total price for the basic requirement. Evaluation of options shall not obligate the Government to exercise the option(s).
Technical Requirements
PRO HSE (Homeland Security Edition) AMAG Symmetry Software:
• Shall have the ability to install all components within 60 days from the date of the award.
• Shall have the ability to provide and install new AMAG M400 control boards.
• Shall have the ability to provide Pro HSE Version 9.8 Software/Licensing and new model #40KHTKS-03-004XMB door readers.
- Vendor shall be an authorized AMAG reseller, documentation needed.
• Shall have ability to have vendor response time to service calls shall be no later than 2 business days from receipt of call.
• Contractor shall be able to provide part to fix issues with-in 5 business days from the service call response.
Past History Performance
- Vendor shall submit 3 past history performance references
VENDORS SHALL SUBMIT THE FOLLOWING:
COMPLETED PRICING
TECHNICAL CAPABILITIES
PAST HISTORY PERFORMANCE REFERENCES
This solicitation will result in a firm fixed price Purchase Order pursuant to the terms and conditions below. Terms and conditions other than those stated will not be accepted. The above pricing is all inclusive.
PROVISIONS: FAR provisions apply to this solicitation:
CLAUSES INCORPORATED BY FULL TEXT: Please note that due to character limitation in FedBizOpps, full text of the Federal Acquisition Regulation (FAR) and Health and Human Services Acquisition Regulations (HHSAR) can be accessed on the Internet at http://www.acquisition.gov and acquisition.gov/hhsar
A list of Clauses is provided in the attachments section of this RFQ.
FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.
(End of clause)
FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)
(a)The Government may extend the term of this contract by written notice to the Contractor within 7 DAYS of expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b)If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c)The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years and 6 Months
(End of clause)
Miscellaneous:
NO FAX QUOTATIONS
ELECTRONIC SUBMISSIONS – SUBMISSION VIA EMAIL IS THE ONLY ACCEPTABLE ELECTRONIC SUBMISSION. (jeffrey.earnest@ihs.gov)
All contractors must be registered in the System for Award Management database located at https://www.sam.gov/sam/ prior to any contract award. Please submit the following information with each quote: Vendor Name, Cage Code, UEI, Tax Identification Number, Prompt Payment Terms, Delivery Time, GSA Contract Number (if applicable), Date quote expires, warranty, total price for each line item, total quote price, and technical documentation in sufficient detail to determine technical acceptability. Failure to provide sufficient technical detail may result in rejection of your quote.
Files
| File | Type | Posted |
|---|---|---|
| Pawnee AMAG Bid-SheetR2.xlsx | XLSX spreadsheet | |
| SF1449-21.pdf | ||
| SOW Access upgrade with M4000 V2 - Pawnee.docx | DOCX document | |
| Commercial Item Clauses Services with BAA 04.08.25.docx | DOCX document | |
| ok51.txt | TXT text file | |
| Pawnee AMAG Bid-SheetR2.xlsx | XLSX spreadsheet |
Notice history
| Notice | Type | Posted |
|---|---|---|
| AMAG Symmetry HSE Maintenance and Support | Award Notice | |
| This notice | Solicitation |
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