WSMR Marsh and Maint Deliverables_2025.06.06.pdf

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Maintenance & Marshalling Services - White Sands NM
Solicitation number
47QMCA25Q0035
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This document is a detailed breakdown of Maintenance and Marshalling Deliverables for a GSA Fleet vehicle services contract. The table outlines 28 specific performance requirements across vehicle delivery, management, maintenance, and service tasks, each with precise performance thresholds and corresponding Statement of Work (SOW) references. Key deliverables include new vehicle acceptance within three business days, license plate and fleet services card management, vehicle movement services within specified distance ranges, maintenance services like tire installation and replacement, preventive maintenance for standard and non-standard vehicles, and battery-related services with defined completion timeframes ranging from one to eight hours.

Critical contract parameters include a 60-month performance period for a Blanket Purchase Agreement (BPA) at White Sands Missile Range, New Mexico, with an annual estimated vehicle marshalling volume of 170 vehicles and approximately $1,000,000 in annual maintenance/repair services. The solicitation (47QMCA25Q0035) is 100% set aside for small businesses with a $9M size standard, applies the Service Contract Act, and uses wage determination 2015-5455 REV 27. Key dates include a pre-quotation conference on June 25, 2025, a question submission deadline of June 30, 2025, and a quote submission deadline of July 14, 2025, with award determination based on best value considering corporate experience, past performance, and pricing.

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Maintenance and Marshalling Deliverables

# Description Performance Threshold SOW Reference

1 New Vehicle Delivery Acceptance - The Contractor must accept, inspect, and sign for GSA vehicle during deliveries and complete post-delivery inspection and DIT reporting

Within three (3) business days 2.1

2 License Plate and Fleet Services Card Management: - New License Plate and Fleet Services Card Management

Receive, inventory, and secure license plates and GSA Fleet services cards

2.2.1

3 License Plate and GSA Fleet Services Card Management - Removal of License Plate and GSA Fleet Services Card Management

When requested, the Contractor must remove, inventory, and return all license plates and GSA Fleet services cards.

2.2.2

4 Releasing Vehicle to GSA Customer -Manage customer scheduling, vehicle pick-up, inspection, and assist customers

Fully completed vehicle release appointment 2.3

5 Receiving Used Vehicle Manage customer scheduling, vehicle drop-off, inspection, and documentation

2.4

6 Preparation of Used Vehicle for Release to New Customer

Within three (3) business days of vehicle delivery

2.5

7 3rd Party Device Management, Installation, Replacement or Removal

- Telematics

Maintain an inventory of all telematics device, install, remove, or replace devices, and scan devices as required

2.6.1

8 3rd Party Device Management, Installation, Replacement or Removal

- Other Tracking and Communication Devices or Aftermarket Equipment - Optional Service

Maintain an inventory of all telematics device, install, remove, or replace devices, and scan devices as required

2.6.2

9 Fueling and Charging - Fueling Internal Combustion Engine Vehicles

Coordinate, in writing with GSA, to assure a minimum of three (3) gallons of fuel is added to vehicles at the current local prevailing rate for fuel

2.7.1

10 Fueling and Charging - Battery Electric Vehicle Charging (Plug-in Hybrid EV excluded

Charged to the minimum customer driving distance up to a maximum 100 mile range. If the distance is over 100 miles, coordinate with GSA to determine which customer pick-up or delivery option should be employed.

2.7.2

11 Vehicle Movement - Vehicle Movement Services Within 25 Miles

As required the Contractor must relocate vehicles within (2) business days to or from the Contractor’s facility within a 25 mile radius at the written request of GSA.

2.8.1

12 Standard Vehicle Movement Greater Than 25 Up To 50 Miles - Optional Service

As required, transport vehicles via the shortest route to or from the Contractor’s facility within five (5) business days of written request from GSA. Fuel/charging and toll costs associated with the vehicle movement are the responsibility of the Contractor.

2.8.2

13 Non-Standard Vehicle Movement Within 50 Miles, or All Vehicle Movement Greater than 50 Miles

As required, transport vehicles via the shortest route to or from the Contractor’s facility within five (5) business days of written request from GSA. Fuel/charging and toll costs associated with the vehicle movement are the responsibility of the Contractor.

2.8.3

Requirements for maintenance services

Receive pre-authorization from GSA Fleet's Maintenance Control Center (MCC) for any maintenance/repair purchase equal to or greater than $100, and for all tires and batteries and glass replacement.

3.2

15 Install New or Used Tires Within one (1) hour after receipt of the tire. 3.3

16 Repair Flat (Puncture) Tire Within one and one half (1.5) hours after receipt of the vehicle.

3.4

17 Repair Flat (Puncture) Tire (Off Vehicle)

Within one (1) hour after receipt of tire and wheel.

3.5

Wheel Balance Within one (1) hour after receipt of the vehicle. 3.6

19 Road-side Service call Within one (1) hour after notification, the Contractor must be en route to the vehicle location.

3.7

20 Minor Emergency & Quick Fix Repairs Work must be completed within ninety (90) minutes after receipt of the repair request.

3.8

21 Preventive Maintenance of Standard Vehicles

Scheduled preventive maintenance must be completed within one (1) hour after receipt of vehicle. For non-scheduled preventive maintenance, work must be completed within four

(4) hours after receipt of the vehicle.

3.9

22 Preventive Maintenance of Non-standard Vehicles

Within eight (8) hours after receipt of vehicle. 3.10

23 Preventive Maintenance Non-standard Vehicles (NON powered)

Within eight (8) hours after receipt of vehicle. 3.11

24 Brake System check for Standard Vehicles

Within one (1) hour after receipt of the vehicle or within eight (8) hours if repair is needed (excluding time if parts must be ordered).

3.12

25 Battery Check and Charge Within two (2) hours after receipt of vehicle. 3.13

26 Battery replacement for Standard vehicles

Within four (4) hours after receipt of vehicle. 3.14

27 Battery Replacement for Non-standard vehicles

Within six (6) hours after receipt of vehicle. 3.15

28 Invoice for marshalling services Submit an invoice in GSA format on a monthly basis.

6.5.2

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