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APPENDIX L - PERFORMANCE REQUIREMENTS SUMMARY (PRS).
Listed below are the main performance standards for this requirement. These standards represent “Satisfactory” performance. The QASP extends the performance levels to include “Very Good,” “Exceptional,” “Marginal,” and “Unacceptable.” The Government and Contractor will review the QASP on a quarterly basis to determine if any changes are necessary.
| Performance Objective |
| PWS Paragraph |
| Performance Threshold |
| Conduct initial review of pertinent Modified Table of Organization and Equipment (MTO&E), applicable equipment technical manuals (TM’s), military specifications (MIL SPECS) and other technical publications which pertain to the unit equipment involved. |
| C.3.1.1 |
| Within 15 days after contract award. Notify Government when review is complete. Address any shortages found. |
| Send representatives (minimum all supervisory personnel) to attend a Government-conducted seminar concerning recent changes to the Army maintenance and supply record keeping procedures and introduction to Conditioned Based Maintenance (CBM). |
| C.3.1.2 |
| Government (AMSAA) will conduct a two day seminar not to exceed 16 hours. Government (AMSAA) will determine exact dates and times. |
| Send Contractor personnel to a two-week SDC&A program orientation. |
| C 3.1.3 |
| Government (AMSAA) will determine exact dates and times. |
Prepare and submit a data collection plan that is comprised of:
A Management Plan, Quality Control Plan, and Field Monitor’s Guide.
Prepare and submit a Standard Operating Procedure (SOP) for backup and recovery of data for each platform. The contractor will demonstrate by platform a disaster requiring full restoration.
C.3.1.4.1 C.3.1.4.2 C.3.1.4.3 C.3.2.5.2
Contractor will deliver documents within 30 days of contract award. Contractor will demonstrate by platform (at least once per year) a disaster requiring full restoration.
| Conduct initial inventories of the unit’s equipment as defined in the SOW. |
| C.3.2.1 |
C.3.2.1.1 For the inventories, the information shall be no less than 98 percent complete. Ground items require no less than 24 data elements per serial numbered item; Aviation items require no less than 7 data elements per serial numbered item. For the items designated “individual,” the data reported for each serial numbered item shall be no less than 98 percent accurate. For those items designated as “bulk,” the accuracy of the data shall be no less than 95 percent.
| Monitor and record data from maintenance actions, OPTEMPO (miles, kilometers, hours, rounds fired) and other unit records and ensure completeness and accuracy of the data collection forms to the levels specified in Section C.3 of the PWS. |
| C.3.2.2 |
C.3.2.2.1 C.3.2.3 C.3.2.3.1 Data on all maintenance actions shall be no less than 98 percent complete and shall exhibit information for each data element that is no less than 98 percent accurate. Data on all OPTEMPO entries shall be no less than 98% complete and accurate. Mileage and hours shall be physically checked and recorded monthly and non-decreasing when comparing the initial versus operational statistics records.
Data Verification and Delivery. The contractor shall be responsible for the processing and quality control of field logistics data. The transfer of data to AMSAA shall contain all data from the inventories, usage, and maintenance actions as collected and reported in the electronic or written set of data forms as outlined in Section C.3.2 and all subparagraphs.
The contractor shall provide the data via electronic format over the INTERNET, NIPRNET, or SIPRNET as applicable.
C.3.2.3 C.3.2.3.1 C.2.3.3.2 C.3.2.3.3 C.3.2.4 C.3.2.4.1 Data shall be checked for completeness and accuracy prior to delivery to AMSAA. The contractor shall perform data maintenance to identify, verify, and if required correct errors or anomalies in the historical data elements of the database.
| The contractor shall perform data maintenance to identify, verify, and correct errors or anomalies in the historical data elements of the database point of entry and prior to transmission of the data to AMSAA. The maintenance of the data will include maintaining a Government file storage of raw data collected from units. |
| C.3.2.5 |
C.3.2.5.1 C.3.2.5.3 C.3.2.5.4 All data fields shall be verified for minimally the following: range limits, reasonable-ness, applicability to weapon system or component, event time frame, locality/theater of event, consistency with Army guidelines and documentation, interrelated data elements, interrelated weapon systems, elimination of duplicates, deterrence to create multiple entities for a single entity, maintainer classification, and more as needed.
| The contractor shall prepare and deliver the SDC&A Monthly Activity Report |
| C.3.2.6.1 |
| This report shall contain the contractor’s comments and significant issues encountered during the prior calendar month or the duration of the training exercise, as applicable. Ensure 100% participation from all sites. |
| The contractor shall prepare and deliver the SDC&A Unit Feedback Report. |
| C.3.2.6.2 |
| The contractor shall prepare a SDC Unit Feedback Report for every unit and/or location enrolled in the data collection program. The contractor shall deliver a copy of the feedback report to AMSAA within 14 calendar days of notification to produce the report. |
| The contractor shall prepare and deliver the Field Exercise Data Collection Unit Feedback Report. |
| C.3.2.6.3 |
| The contractor shall prepare a FEDC Unit Feedback Report following a Field Training Exercise at an Army or Joint training center. The contractor shall deliver a copy of the feedback report to AMSAA within five calendar days after the completion of all maintenance actions on equipment pertaining to the exercise rotation |
| The contractor shall prepare and deliver the Site Summary Report. |
| C.3.2.6.4 |
| The contractor shall submit a Site Summary Report for all ground and aviation systems in the SDC effort. The report shall summarize the previous fiscal year, 1 October through 30 September. The contractor shall deliver a copy of the report to AMSAA for review no later than 31 October of each year of the contract. |
| The contractor shall service, implement, and sustain a variety of Health and Usage Monitoring (HUM) instrumentation suites on ground platforms and other fixtures. |
| C.3.2.7 |
C.3.2.7.1 C.2.3.7.2 C.3.2.7.3 C.3.2.7.4 C.3.2.7.5 C.3.2.7.6 C.3.2.7.7 C.3.2.7.8 C.3.2.7.9 C.3.2.7.10 The contractor shall download all collected data from HUM devices and ensure a minimum accuracy of 99% for the downloaded file names in accordance with the special devices SOP. The downloaded data shall be transmitted to AMSAA within 24 hours of download and available in the database for analysis within 24 hours. The contractor shall ensure that software on individual data collection computers is properly configured and updated. Updates must be loaded within 72 hours of becoming available.
The contractor shall prepare a Health of Fleet and Readiness Drivers Summary for each aviation and ground equipment system / model enrolled in the Sample Data Collection and Analysis program. This report shall be compiled from all data collected under the SDC&A program and is intended to address issues and drivers that affect equipment readiness.
The contractor shall provide current non-mission capable information for all serial numbered ground equipment in the SDC&A program as shown in the Logistics Information Warehouse (LIW) to AMSAA via the same portal as the normal SDC&A data is displayed.
| C.3.2.7.12 |
| The contractor shall deliver the summary report to AMSAA within 30 calendar days of notification to produce the report. All available data elements from the LIW tables AHN 001 and AHN 002 (or similar GCSS-Army Wave 2 views) will be made available to AMSAA with the ability to filter and query as needed. The portal shall allow the analyst to return all data in a table and/or time series chart. All outputs will be exportable into a CSV format. Data sets collected from the LIW/GCSS-A shall be identified when included with SDC&A data. |
| The contractor shall perform special data collection projects. |
| C.3.2.8 |
| The contractor shall ensure each project is processed and delivered to AMSAA for approval within twenty (20) calendar days and all high risk safety issues are delivered within ten (10) days. |
| The contractor shall perform Reliability Centered Maintenance data collection and automate a daily watch list for repair part NSNs of concern and Diagnostic Trouble Codes collected from digital source collection devices. Generate a Vehicle Health Alert from the NSN watch list and DTC notifications for the HUM Technician resulting in a Vehicle Maintenance Intervention. |
| C.3.2.9 |
| The contractor shall provide notification alerts from the automated NSN and DTC watch lists to AMSAA RCM analysts daily. |
| The contractor shall provide AMSAA Health and Usage Monitoring Feedback. |
| C.3.2.9.1 |
| The contractor shall receive from AMSAA a weekly list of vehicles with suspected faults generated from the NSN watch list and DTC alerts that require on site investigation and feedback. Feedback shall be reported to AMSAA within five business days of receipt. |
| The contractor shall develop Software. |
| C.3.4 |
| Upon delivery of the software to the Army the Contractor shall certify to the Army in writing that the Contractor complied with the Policy in the performance of its obligations under the task order. |
| Develop automated verification tool(s). |
| C.3.4.1 |
| The contractor shall develop automated verification tool(s) of end item demographics and usage characteristics IAW paragraph C.3.4.1. |
| The contractor shall update the DoD Risk Management Framework (RMF) Assessment and Authorization (A&A) documentation to ensure that the C&A artifacts are kept current and contain all information, and supporting evidence is documented, complete, and available for the next A&A. |
| C.3.6.2 |
| Application Certification and Accreditation documentation shall be kept current. |
The contractor, in cooperation with AMSAA, shall ensure that database and web servers maintain a 99 percent uptime.
| C.3.7.1 |
| Production environment shall maintain a 99% uptime. |
The contractor shall notify the COR of any government furnished hardware failures.
| C.3.7.2 |
| Notification to COR shall be completed within 24 hours. |
The contractor shall receive, track and respond to all AMSAA Analyst Quality Deficiency Reports (A2QDRs). The contractor shall perform routine data maintenance to search for and correct errors in the static data elements of the data base.
C.3.7.4 C.3.7.5 The contractor shall have three (3) business days to accept and provide an initial response to an A2QDR. The contractor shall maintain an historical A2QDR log that at a minimum shows the date received, the action taken to correct the deficiency, and the date the A2QDR was accepted and closed by the government.
| The contractor shall be required to perform special data collection projects. Special data collection projects may include, but are not limited to, weighing combat loaded vehicles, collecting vehicle interior compartment temperatures with electronic recording devices, vehicle electrical power usage, and distributing data collection surveys. |
| C.3.2.8 |
| The data recorded during the These projects shall be defined (including deliverables) in Special data collection projects will be delivered to the Government / AMSAA on a mutually agreed upon schedule individual task orders. |
| The contractor shall have a SECRET security clearance |
| C.5.1 |
| The contractor shall possess a SECRET facility clearance as prescribed by DD Form 254, Contract Security Classification Specification. |
| The contractor shall have proper credentials, Army Knowledge Online (AKO) access and the Common Access Card (CAC). |
| C.6.1.2 |
C.6.1.3 All contract personnel shall submit to COR: AKO sponsorship and CAC application within 7 days of hire. Once approved by COR, contractors shall have 7 days to obtain AKO/CAC.
| Contractor shall perform an Annual Inventory of contractor acquired property (CAP) and government provided equipment. |
| Section H. Contract Clause 252.245-7001 |
| Contractor is responsible for reporting all Government property accountable to the contract, including property at subcontractors and alternate locations. |
QUALITY CONTROL. Quality Control (QC) shall be performed in accordance with the PWS and the attached Quality Assurance Surveillance Plan (QASP) below.
Acceptable Quality Level (AQL)
| Elements: |
| Unsatisfactory (Red) |
| Marginal (Yellow) |
| Satisfactory (Green) |
| Very Good (Purple) |
| Exceptional (Dark Blue) |
| Surveillance Method |
| Management Plan |
| Delivers products after scheduled delivery date without coordinating with Government for an extension or exception. There are no Government caused delays. |
| Contractor does not meet scheduled milestones, but coordinated with the Government for an extension. There are no Government caused delays. |
| Meets delivery according to schedule established in the contract or as modified by the CO. Cost is within budget or at a cost savings to the Government. |
| Products or Service meets all T.O. requirements and are completed at least one day ahead of schedule. |
| Products or Services meets all T.O. requirements and are completed at least two days ahead of schedule. Contractor has identified efficiencies and innovations leading to a shortened schedule. |
| Method consists of site visits, periodic inspections, customer complaints, and bi-weekly, monthly, semi-annually, annual, and random surveillance of deliverables. |
Quality Control Plan
| Delivers products after scheduled delivery date without coordinating with Government for an extension or exception. There are no Government caused delays. |
| Contractor does not meet scheduled milestones, but coordinated with the Government for an extension. There are no Government caused delays. |
| Meets delivery according to schedule established in the contract or as modified by the CO. Cost is within budget or at a cost savings to the Government. |
| Products or Service meets all T.O. requirements and are completed at least one day ahead of schedule. |
| Products or Services meets all T.O. requirements and are completed at least two days ahead of schedule. Contractor has identified efficiencies and innovations leading to a shortened schedule. |
| Method consists of site visits, periodic inspections, customer complaints, and bi-weekly, monthly, semi-annually, annual, and random surveillance of deliverables. |
| Field Monitors Guide |
| Delivers products after scheduled delivery date without coordinating with Government for an extension or exception. There are no Government caused delays. |
| Contractor does not meet scheduled milestones, but coordinated with the Government for an extension. There are no Government caused delays. |
| Meets delivery according to schedule established in the contract or as modified by the CO. Cost is within budget or at a cost savings to the Government. |
| Products or Service meets all T.O. requirements and are completed at least one day ahead of schedule. |
| Products or Services meets all T.O. requirements and are completed at least two days ahead of schedule. Contractor has identified efficiencies and innovations leading to a shortened schedule. |
| Method consists of site visits, periodic inspections, customer complaints, and bi-weekly, monthly, semi-annually, annual, and random surveillance of deliverables. |
| Deliverables |
| Delivers products after scheduled delivery date without coordinating with Government for an extension or exception. There are no Government caused delays. |
| Contractor does not meet scheduled milestones, but coordinated with the Government for an extension. There are no Government caused delays. |
| Meets delivery according to schedule established in the contract or as modified by the CO. Cost is within budget or at a cost savings to the Government. |
| Products or Service meets all T.O. requirements and are completed at least one day ahead of schedule. |
| Products or Services meets all T.O. requirements and are completed at least two days ahead of schedule. Contractor has identified efficiencies and innovations leading to a shortened schedule. |
| Method consists of site visits, periodic inspections, customer complaints, and bi-weekly, monthly, semi-annually, annual, and random surveillance of deliverables. The contractor’s performance shall be evaluated by assessing the key deliverables. |
