Technical Exhibit 1 Performance Requirement Summary.pdf
PDF 9 KB Posted
- Attached to
- Maid Services/Front Desk Services Federal contract opportunity
- Solicitation number
- W912L7-17-R-0004
About this file
Performance Requirement Summary
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| W912L7-17-R-0004_Amendment_3.pdf | ||
| W912L7-17-R-0004_Amendment_2.pdf | ||
| W912L7-17-R-0004_Amendment_1.pdf | ||
| Technical_Exhibit_4_Equipment_Inventory_-_Revised.pdf | ||
| Maid_Service_Site_Visit_Slides.pdf | ||
| Site_Visit_Signin_sheet.pdf | ||
| Preproposal_minutes_22_Mar_2017.pdf | ||
| Attachment_3_Past_Performance_Questionaire.docx | DOCX document | |
| Attachment 3 Past Performance Questionaire.pdf | ||
| Technical Exhibit 3 Estimated Workload Data.pdf | ||
| Attachment 1 PWS.pdf | ||
| Technical Exhibit 2 Deliverables Schedule.pdf | ||
| Technical Exhibit 4 Equipment Inventory.pdf | ||
| Attachment 2 Wage Determination.pdf | ||
| W912L7-17-R-0004.pdf | ||
| Technical Exhibit 5 Quality Assurance Plan.pdf |
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Text version
TECHNICAL EXHIBIT 1
26 January 2017
Performance Requirements Summary
This Performance Requirements Summary includes performance standards. The
Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
PWS
Paragrap h
Task Performance
Standard
Acceptable
Quality Levels
(AQL)
Surveillance
Method /
By Whom 5.1 Front
Desk
Services
The contractor shall perform front desk services 24 hours a day, to include holidays
No more than
5 validated complaints per month.
Random
Inspection through observation, review of reports, customer satisfaction surveys 5.2
Houseke eping
Services.
The contractor shall perform housekeeping services in order to maintain cleanliness of facilities
No more than
5 validated complaints per month.
Random inspection, Customer
Complaints, And customer satisfaction surveys
5.3 Contract
Manpo wer
Reportin g
Applicat ion
(CMRA
The contractor shall complete CMRA by
31 Oct of each calendar year.
100% completion
Validation report from contractor and
CMRA
website.
File details come from the government source that posted it. Updated .