PERFORMANCE WORK STATEMENT (PWS)

Uniform and Mat Rental & Laundry Service

Washington Aqueduct (WA)

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide {Uniform and Mat Rental & Laundry Service} weekly delivery of rental uniforms and laundry service for Washington Aqueduct (WA) in the District of Columbia. The government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform laundry and weekly delivery and pickup of uniform at WA as defined in this performance work statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Washington Aqueduct Division, a division of the Baltimore District United States Army Corps of Engineers (USACE), is a federally owned and operated public water utility that provides potable water for the Nation Capital Region, specifically Washington, DC and portions of the Virginia counties of Arlington and Fairfax. WA is responsible for providing safe, reliable, and cost-effective drinking water to about one (1) million retail customers, through its three (3) wholesale customers.

1.3 Objectives: The Objective of this requirement is to furnish uniform and safety mat support based on WA requirements to ensure sufficient supply of uniforms are available and ready to wear at all times for each employee; provide laundry service that includes laundering, pressing, replacement and pick-up and delivery of uniforms and safety mats.

1.4 Scope: The Contractor shall provide rental uniforms and laundry services of uniforms to include laundering, pressing, replacement, pick-up and delivery for up to a maximum of one hundred-twenty (120) personnel to include male and female with an estimated 14% annual turnover rate. Required uniform breakdown as follows:

10 –Supervisor Sets

2 – Electrical Supervisor Sets

37 – Operations Sets

34 – Facilities Maintenance Sets

17 – Electrician Sets

2 – Welder Sets

12 – Laboratory Sets

1.5 Period of Performance: The period of performance shall be for one (1) base year of 12 months and four (2) 12-month option years. The period of performance reads as follows:

Base Period: 8 July 2026 to 7 July 2027

Option Year I: 8 July 2027 to 7 July 2028

Option Year II: 8 July 2028 to 7 July 2029

Option Year III: 8 July 2029 to 7 July 2030

Option Year IV: 8 July 2030 to 7 July 2031

FAR 52.217-8: 24 Mar 2030 to 23 Sep 2030

1.6 General Information

1.6.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how he assures himself that his work complies with the requirement of the contract. The Contractors shall provide a Quality Control Plan (QCP) that contain a systematic approach to monitor operations to ensure acceptable services/products to the Government. The Quality Control Plan (QCP), as a minimum, shall ensure systematic inspection of all deliveries and pick-up of safety mats and uniforms and maintain a full supply of all required uniform items. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring and address continuous process improvement. The QCP shall have procedures for scheduling, conducting and documentation of inspection. The QCP shall have discrepancy identification and correction, corrective action procedures to include procedures for addressing Government discovered non-conformances; The QCP shall also have procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The Contractor shall, upon request provide to the Government their Quality Control Documentation. The

Contractor shall submit a comprehensive Quality Control Plan with their proposal to the Contracting Officer (KO) and Contracting Officer Representative (COR) within (10) calendar days when changes are made thereafter to the Contracting Officer Representative. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The Contractor shall adjust uniform pick-up and delivery days to account for the following Federal Government Holidays:

New Year’s Day Inaugural Day (as applicable)

Martin Luther King Jr. Day

Presidents Day

Memorial Day

Juneteenth Deay

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

1.6.4 Hours of Operation: The Contractor shall provide pick-up and delivery services every Thursday between the hours of 6:30 AM and 2:00 PM, or as coordinated with the COR.to coordinate for Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The Contractor shall perform work at the Contractor’s facility and provide pick-up and delivery service at Washington Aqueduct locations in Washington, DC.

1.6.6 Type of Contract: The government will award a Firm Fixed Price Contract

1.6.7 Security Requirements: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

1.6.8 Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

1.6.9 Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award.

When contracts are with individuals, the individuals will be required to complete a Form I- 9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

1.6.10 Special Qualifications: N/A

1.6.11 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as appropriate, will meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 Key Personnel: The follow personnel are considered key personnel by the government: Manager and alternate manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer (KO) and the contracting officer representative (COR) . The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0630 and 1530, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.14 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this service while on WA property. The Contractor (to include subcontractor employees) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a visible place on the front of exterior clothing and above the waist except when safety or health reasons prohibit.

1.6.14.1 The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall provide a listing of issued ID cards to the Contracting Officer and Contracting Officer Representative ten (10) days after contract award and updated as needed to reflect Contractor and Subcontractor personnel changes.

1.6.14.2 The Contractor to include subcontractor employees authorized to deliver/pick-up garment from WA shall be identified to the Contracting Officer and Contracting Officer Representative ten (10) days after contract award, and update the COR as needed to reflect Contractor and Subcontractor personnel changes. The Government will furnish ID

Badges for authorized personnel to have access to WA property. Contractor personnel shall ensure ID Badges are visible on the front of exterior clothing and above the waist except when safety of health reasons prohibit. Contractor authorized personnel shall display Government ID Badges at all times when on WA property.

1.6.15. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government. The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.16 Contractor Travel N/A

1.6.17 Other Direct Costs N/A

1.6.18 Data Rights N/A

1.6.19 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI

1.6.20 PHASE IN /PHASE OUT PERIOD To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 day phase in (23 February 2026 to 24 March 2026) //phase out periods ( no phase out period last month of the contract) During the phase in period, the contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

1.7. Plant Access: The Contractor shall coordinate with the COR for all Plant Access and Deliveries. The Contractor shall submit the names of all personnel working under this contract to the COR within ten (10) calendar days of contract award. Changes of Contractor personnel list shall be submitted to the COR within ten (10) calendar days.

1.8. Environmental Protection: The Contractor and Contractor representative shall manage all waste generated by any work performed under this contract in accordance with all applicable Federal (Clean Air Act; Toxic Substances Control Act; Solid Waste Disposal Act;

Resource Conservation Recovery Act; Clean Water Act; Safe Drinking Water Act) and State laws and regulations; Executive Orders, or other types of rulings having the effect of the law. In case of a conflict among these laws and regulations, the most stringent law or regulation shall apply.

1.8.1. Solid Waste Management and Recycling: The Contractor shall recycle materials, such as, cardboard, paper, aluminum/metal cans, plastic, and glass jars/bottles, scrap metal, concrete, asphalt, and manage solid waste generated during the project in accordance with Federal and State laws and regulations. The Contractor must provide the Government with records of the type, weight, and disposal/recycling location for all recyclable materials and solid waste sent offsite for recycling and/or disposal.

1.8.1.2 Hazardous Waste: The Contractor shall manage hazardous waste in accordance with Federal and State laws and regulations. The contractor may not sign waste profiles or manifests on behalf of WA. Contractor must follow WA’s Manifest SOP.

1.8.1.3 Hazardous Material Management: The Contractor shall furnish and store all hazardous materials in a storage container or other secondary containment system.

Maintenance of on-site equipment is not authorized.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP).

Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORKDAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CFR Code of Federal Regulations

CMR Contract Manpower Reporting

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services N/A

3.2 Facilities N/A

3.3 Utilities N/A

3.4 Equipment N/A

3.5 Materials: The Government will provide a sample or design for the required insignia and name tags needed on the uniform shirts, jackets and coveralls. The Government will also furnish WA Identification (ID badges to contractor authorized delivery driver IAW PW 1.6.14).

Part 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this

PWS.

4.2. Secret Facility Clearance N/A

4.3. Material: The Contractor shall furnish transported laundered and pressed uniforms

IAW PWS.

4.4. Equipment: The Contractor shall provide vehicles for the performance of services on this contract. The Contractor shall provide, operate and maintain vehicles that are low-emission and low-decibel while driving on WA. Contractor employees shall abide by all speed limitations while operating a vehicle on WA. WA speed limit is 10 mph on plant roads and 5 mph when passing pedestrians. The Contractor shall be responsible for maintenance, repair, and provision of petroleum, oil and lubricants of Contractor furnished vehicles.

4.4. Plant Access: The Contractor shall be responsible for ensuring that all contractor personnel authorized to perform work under this contract obtain plant access. Within five

(5) workdays after contract award, the Contractor shall submit to the Contracting Officer and COR the names and completed WA ID Request and Security Consent Form of ALL personnel working under this contract. Changes of the contractor personnel list shall be submitted within 24 hours of the change-taking place. All Contractor employees shall have on them, always, positive/valid, photographic identification, and the WA issued badge/paperwork certifying they completed the vetting process.

Part 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Uniform Services. The contractor shall provide services for weekly delivery of rental uniforms and laundry services for Washington Aqueduct. The Contractor shall perform services of laundering and pressing. Contractor shall pick-up soiled uniforms, deliver clean and pressed uniforms, and deliver replacement uniforms as required on the specified day. Contractor shall perform a service of measurements on site for all new employees to ensure proper fitting of uniforms. See Technical Exhibit 3 for specification of each item of required clothing.

5.1.2 The Contractor shall provide rental and laundry of uniforms. Contractor shall also furnish female tailored uniforms for female employees. Employees shall have the proper number of uniforms in order to have daily sets while uniforms are laundered. The Contractor shall embroider the Washington Aqueduct insignia on a patch (see Technical Exhibit 4) and affix it on the left side of the uniform above the left breast. Contractor shall embroider the employee’s name on a patch and affix it to the right side of uniform above the right breast (Employee names will be approved and provided by the COR). Patches will be approved by the COR prior to affixing. All uniforms must comply with the Berry Amendment/Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.225- 7012 meaning that the end-products including all components thereof have been grown, reprocessed, reused, or produced in the United States or one of its territories, unless otherwise supported by an approved waiver.

5.2. WA Employee Uniform Categories and Required Sets. See Tech Exhibit 3 for specifications

5.2.1 Ten (10) Supervisor Sets – Each Uniform Set shall include a combination of:

11 Long Sleeve Work Shirts

6 Short Sleeve Work Shirts

6 Polo Shirts

11 Cargo Pants or Work Pants

3 Work Pants

2 Work Jackets

2 FR Work Jackets

2 FR Jacket Liners

2 FR Coverall (7 or 9 oz)

2 FR Coverall (4.4 oz)

5.2.2 Two (2) Electric Supervisor Sets – Each Uniform Set shall include a combination of:

11 Long Sleeve Work Shirts

3 FR Work Shirts

6 Short Sleeve Work Shirts

6 Polo Shirts

11 Cargo Pants or Work Pants

3 Work Pants

3 FR Work Pants

2 FR Cotton Work Jackets

2 FR Work Jackets

2 FR Jacket Liners

3 FR Heavyweight Coverall 7-9oz

4 3 FR Lightweight Coverall 4.4 oz

5.2.3 Thirty-seven (37) Operation Sets – Each Uniform Set shall include a combination of:

11 Long Sleeve Work Shirts

6 Short Sleeve Work Shirts

8 Polo Shirts

11 Cargo Pants or Work Pants

2 Work Jackets

2 FR Work Jackets

2 FR Jacket Liners 2

FR Coverall (7 oz)

5.2.4 Seventeen (17) Electrician Sets – Each uniform set shall include:

11 FR Work Shirts

6 Short Sleeve Work Shirts

8 Polo Shirts

2 HV FR Work Shirts

2 EV Cargo Pant or Work Pants

11 FR Cargo Pant or Work Pants

2 FR Cotton Work Jackets

2 FR Work Jackets

2 FR Jacket Liners 2

FR Coverall (9 oz)

2 FR Coverall (4.4 oz)

5.2.5. Two (2) Welder Sets- Each uniform set shall include:

11 FR Work Shirts

6 Short Sleeve Work Shirts

8 Polo Shirts

2 HV FR Work Shirts

2 EV Cargo Pant or Work Pants

11 FR Cargo Pant or Work Pants

2 FR Cotton Work Jackets

2 FR Work Jackets

2 FR Jacket Liners 2

FR Coverall (9 oz)

2 FR Coverall (4.4 oz)

5.2.6. Thirty-four (34) Facilities Maintenance Sets- Each uniform set shall include:

11 Long Sleeve Work Shirts

6 Short Sleeve Work Shirts

9 Polo Shirts

2 HV Work Shirts

11 Cargo Pants or Work Pants

2 EV Cargo Pant or Work Pants

2 Work Jackets

2 FR Work Jackets

2 FR Jacket Liners 2

FR Coverall (9 oz)

2 FR Coverall (4.4 oz)

5.2.7 Laboratory Sets (12) shall include:

12 Lab Coat

5.2.8 Initial Fitting: The Contractor shall take necessary measurements of all WA employees at the time of initial fitting for all specified uniform items (see Technical Exhibit 3), not later than five (5) calendar days after contract award. Contractor shall make available any combination of both long and short sleeve shirts for employees to select. This will take place during the Mobilization period, so a transition of uniforms is turned in and issued.

5.2.9 Initial Issue: The Contractor shall provide the specified set of uniforms for each employee uniform category to accommodate a five-day workweek for weekly turn-in and laundering. This will take place no less than 30 days before current contract expires and during the Mobilization period a transition of uniforms is turned in and issued.

5.2.10 Employee Turnover rate: The number of male or female employees covered by this contract is subject to increase or decrease at any time. Contractor shall expect an annual personnel turnover rate of 14%

5.2.11 Contractor shall provide a site visit to take required measurement of newly hired WA employees within five (5) calendar days of notice by the COR. The Contractor shall provide new employees with new uniforms within 10 calendar days of initial measurement. The Contractor shall Resizes/ size exchange with new uniforms within 14 calendar days of initial measurement.

5.2.12 Laundry Cleaning: The Contractor shall process all laundry cleaning as specified herein. Laundry shall be delivered in clean/sanitary conditions which is defined as free of all visible dirt, debris, dampness, offensive odors, mildew, and cleansing chemical residue and is uniform in appearance; and items are properly finished and packaged. The following performance standards will be used by the Government to evaluate and ensure Contractor’s quality in finished laundered items.

5.2.12.1 The Contractor shall follow garment manufacturer’s cleaning, drying and other care instructions.

5.2.12.2 All soil, spots and stains shall be removed. Items in which stains cannot be removed will be made unserviceable and require replaced by the next delivery cycle.

5.2.12.3 The Contractor shall replace damaged garments new garments.

5.2.12.4 All items shall be clean, thoroughly dry, and free of lint, scorch marks or other damage.

5.2.12.5 All white fabrics shall be white and free of yellow or grey tints or other unsightly appearance. All colors shall be bright and clear.

5.2.12.6 All items shall smell fresh and clean and shall be free of objectionable odors such as cleaning chemicals, mold, mildew, body bacteria and other unclean elements.

5.2.12.7 All items shall be free of residue or foreign matter left on the fabric.

5.2.12.8 Articles such as shirts, pants/trousers, and other uniform articles shall be machine finished so that all surfaces are smooth and free of wrinkles.

5.2.13 Machine pressing: The pressing of specified articles from the Supervisor Sets shall be in accordance with garment manufacturer’s pressing and other care instructions.

Specified articles include shirts and pants/ trousers from stated uniforms sets and shall be delivered in a crisp, wrinkle-free finish and appearance.

5.2.13.1 Packaging: The Contractor shall wrap or cover finished garments necessary to adequately protect articles from the time finished in plant until delivered to the Government, to preserve and ensure sanitary conditions of all items during all phases of handling and transit. Finished work shall be hung neatly on hangers as prescribed for each item according to current industry best practices. The Contractor shall tie or bundle garments together by employee to ensure ease of delivery and accountability.

5.3. Uniform Life Cycle: The Contractor shall replace garments no longer usable due to damage, normal wear and tear, any reason causing excessive fading of colored garments, excessive yellowing and darkening of white garments, and excessive shrinkage during laundering, as identified by the COR or loss. The Contractor shall provide replacement(s) of uniform items when garments are deemed excessively worn, according to the COR.

Replacement uniforms shall be new and shall be issued by the next delivery cycle. Wear and tear are defined as depreciation which occurs even when an item is used competently and with care and proper maintenance.

5.3.1. Replacement of Uniform Items: The Contractor shall not charge the Government additional costs for replacement of uniforms, except in instances of willful misconduct or intentional abuse, and at any termination where uniforms are not returned in serviceable condition, in whole or in part.

5.3.2. Any items lost by the Contractor shall be replaced by the next delivery cycle.

5.3.3. Recordkeeping and Reporting: The Contractor’s delivery personnel shall provide the COR or appropriate designee, in the COR’s absence, with accurate records of the performance of all assigned work documented on a weekly inventory action sheet with a Shortage List to indicate missing uniforms, due-in uniforms, and uniforms lost by the Contractor.

5.4 Receiving, Marking and Classifying: Contractor shall establish and implement procedures for receiving, marking and classifying uniforms to be serviced in accordance with industry best practices. The Contractor’s procedures shall ensure proper processing and return of all garments to WA within the timeframe specified in the contract.

5.4.1. The Contractor shall prepare the proposed marking plan accurately reflecting the required marking methods for all articles processed under this contract.

5.4.2 The marking plan shall be submitted to the Contracting Officer Representative no later than fifteen (15) calendar days prior to the start of the contract. The Government will make final review and acceptance of the plan. Any subsequent changes deemed necessary by the Contractor, shall be submitted to the Contracting Officer for review and approval prior to the changes taking place to ensure the plan remains functional for Government reporting purposes.

5.4.3 “Laundry Ticket” or weekly inventory action sheet with Shortage List, shall be the primary means of documenting transactions between the Government and the Contractor.

Each Laundry Ticket shall be used to record and account for all items turned in for laundry service and applicable shortages. The Laundry Ticket is used for verification purposes of work performed by the Contractor and a source of information for reports required by the Government in order to process payments.

5.4.4 The weekly receipt form (Laundry Ticket) shall provide the following minimum specifications/information:

a. Original and two copies

b. Date

c. Requested Laundry Services

d. Employee Name

e. List item quantities turned-in for laundry service - reflects additions, deletions and transfers effective the following week.

f. Signature Blocks

a. Turn-in - Two signature blocks – Government representative and Contractor

b. Pick-up - Two signature blocks – Government representative and Contractor

g. Remarks Block

5.4.5. The Contractor shall coordinate with the COR to ensure the Contractor proposed “Laundry Ticket” design incorporates all of the information required by the Government.

The Laundry Ticket design shall be submitted to the COR for approval not later than fifteen

(15) calendar days prior to the start of the contract.

5.4.6. Contractor shall provide a weekly shortage list associated with the “Laundry Ticket” to COR. Contractor shall state an estimated timeframe for turn-in or replacement of items.

In addition, Contractor shall meet the following minimum specifications/information in order to provide adequate detailed information for record keeping purposes:

a. Individual Item(s) Owner (Employee name/ Employee number)

b. Missing Item(s) Description (i.e. shirt, pants, jacket, etc.)

c. Missing Item(s) Status (lost/damaged/missing/rejected/due-in)

d. Quantity

e. Shortage discrepancy- Two (2) initial blocks – Government Representative and Contractor

5.4.7 Pick-up and Delivery Schedule: The Contractor shall pick-up soiled uniforms every Thursday between the hours of 6:30 AM and 2:00 PM, or as coordinated with the COR. Any deviation to this day, due to holiday, weather, etc. shall be coordinated and agreed upon with the Contracting Officer's Representative (COR) with a 48-hour advanced notice. The Contractor shall ensure pick-up coincides with delivery. The Contractor shall pick up the uniforms from the following locations:

Maintenance and Chemical Building Chemical Building Dalecarlia WTP McMillan WTP 5900 MacArthur Blvd, NW 2500 1st Street, NW Washington, DC Washington, DC

5.4.8 The Contractor shall hang all delivered uniform articles on racks provided by WA to facilitate uniform item counts and inspections. The Contractor shall ensure all uniforms are grouped by employee name/ number when hung on the racks.

5.4.9. The Contractor shall ensure at delivery that all uniform articles are jointly inspected for conformance to the laundry cleaning standards prescribed by this PWS, by both Contractor personnel and a Government representative. The Contractor shall provide a “Laundry Ticket” (IAW Paragraph 5.4.5) to the COR upon completion of joint inspection and delivery. Any change in quantity or other alteration to the Laundry Ticket shall be noted, and initialed by both parties, on the original receipt and all copies.

5.4.10. The Contractor shall jointly count and verify the quantity and type of uniform items received by the Government Representative at delivery. All discrepancies shall be noted on the “Laundry Ticket”.

5.4.11. Rejection of Uniforms: The Government will reject any uniform article that is not in conformance with the standards specified in this PWS at the time of delivery. Any uniform article rejected will be annotated on the Shortage List and initialed by both the Government Representative and the Contractor.

5.5. Basic Mat Services. The contractor shall provide services for weekly delivery of rental entrance and safety mats for Washington Aqueduct. The Contractor shall ensure that all floor mats are maintained in a clean and sanitary condition to prevent excessive dirt, stains, or odors. The contractor shall pick up and replace all entry and safety mats, at their respective door locations.

5.5.1 Entrance mats shall be 4’ by 6’ rectangle in shape, commercial grade, rubber backing with carpet surface and dark in color (Black or Gray).

5.5.2 Safety mats shall be 3’ by 5’ rectangle in shape, commercial grade, rubber backing with carpet surface and bold safety slogans

5.5.3 Custom Logo mats shall be 4’ by 6’ rectangle in shape, commercial grade, rubber backing with carpet surface and the display the U.S. Army Corps of Engineer Castle with “Washington Aqueduct” centered below it in a bold, black, block font.

Part 6 Liability and Responsibility for Damaged Property

6.0. Liability and Responsibility for Damaged Property:

6.1. Accident Reporting: The Contractor shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to Government property, supplies, and equipment. The Contractor shall report accidents IAW the requirements indicated in AR 385-40 Accident Reporting and Records. The Contractor shall notify the COR within one (1) to twenty-four (24) hours depending on the severity of the incident.

6.1.2. Damage to Government Property: The Contractor shall be held liable for damage or destruction of Government property (e.g. buildings, vehicles, sidewalks, headstones, etc.)

caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract.

6.1.3. Damage to Privately Owned Property: The Contractor shall be held liable for damage or destruction of privately owned property (e.g. privately owned vehicles), as defined in this PWS, caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract. The Contractor shall take corrective action within one (1) week to repair damages or replace destroyed property.

6.1.4. Damage Reports: The Contractor shall submit a damage report to the Contracting Officer and designated representative with in twenty-four (24) hours of damage or destruction to Government property or privately owned property caused by the Contractor, Contractor personnel, or representatives of the Contractor. The damage report shall detail the facts and the extent of damages or destruction, and the corrective action taken by the Contractor to repair damages or replace destroyed property.

6.1.5. Safety: The Contractor shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the administration of this contract. The Contractor shall be responsible and liable for, following all applicable Federal, Department of Army and State mandates and guidelines; and ensuring safe work and otherwise safe actions, behavior, and conduct of employees while at WA. The Contractor shall comply with the provision of AR 385-10, Army Safety Program and EM 385- 1-1, USACE Safety and Occupation Health Requirements. The Contractor shall have a designated safety representative who shall meet quarterly with the COR and the Safety Manager of WA. The Contractor shall hold the Government harmless for any action on its part or that of its employees, sub-contractors or Contractor’s representatives, which results in illness, injury, or death to anyone on the WA property.

6.1.6. The Contractor shall have a company safety plan applicable to the work at WA. The Contractor shall submit the Safety Plan with the proposal. Revisions shall be submitted to the COR for approval five (5) calendar days prior to effective date of change. The Contractor shall have a designated safety representative who shall meet as necessary with the COR and the WA Safety Office.

6.1.7. In all cases of life safety issues, the Contractor shall report actions taken by the Contractor to the COR within one (1) hour; in all other cases, the Contractor shall report the safety issue to the COR within eight (8) hours of the incident.

6.1.8. Occupational Safety and Health: The Contractor shall comply with the Occupational Safety and Health Act (OSHA). The Contractor shall be responsible for ensuring adherence to all applicable State of Virginia and Federal rules and regulations

6.1.9. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://sam.gov/SAM/. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub- Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 7

APPLICABLE PUBLICATIONS

7. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

7.1. The contractor (to include sub-contractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures.

References Source

Post Award Orientation Subpart FAR 42.5 https://www.acquisition.gov

Department of Defense, Joint Ethics Regulation and 18 U.S.C. 1382 (1972)

DOD JER 5500.7 – R

https://ia.signal.army.mil/docs/DOD5500_7/index.html and http://www.gpo.gov/fdsys/granule/USCODE- 2010-title18/USCODE-2010-title18-partI- chap67-sec1382 Environmental Management System Government will provide documents upon

Contractor’s request.

Environmental Protection Government will provide documents upon

Contractor’s request.

USACE Safety Manual EM 385-1-1 https://armypubs.army.mil

Occupational Safety and Health Administration

(OSHA).

https://www.osha.gov

WA Security and Regulations Government will provide documents upon Contractor’s request.

Contractor Inspection Requirement https://www.acquisition.gov

Part 8

ATTACHMENT/TECHNICAL EXHIBIT LISTING

8. Attachment/Technical Exhibit List:

8.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

8.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

8.3. Attachment 3/Technical Exhibit 3 – Uniform Specifications

8.4. Attachment 4/Technical Exhibit 4 – WA Logo Patch

8.5 Attachment 5/ Technical Exhibit 5 - Entry Way Floor Mats

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission failure if not accomplished. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

Contractor rental of uniforms IAW PWS Para 5.1., 5.2., & 5.3

Washington Aqueduct Insignia embroidered on patch affixed on the right side of the uniform and the employees (first) name embroidered on a patch and affixed to the left side of uniform.

Contractor shall be required to sew Government supplied ANC patches at designated side of the uniforms.

Zero Deviation 100% Inspection

PRS # 2

Contractor shall perform initial uniform issuance IAW PWS Para 5.2.7

Provide the appropriate sets of uniforms in IAW with TE#3 item specifications.

Ensure appropriate uniform sets for: ANC supervisors, team chiefs, field operations, electricians and welders for employees to accommodate a 5-day work week and turn-in for weekly laundering IAW TE# 3.

Zero Deviation 100% Inspection

PRS # 3

Contractor shall perform and complete employees’ uniform measurements and fittings IAW PWS Para (s) 5.2.6 &5.2.7 & 5.2.8

Provide an initial site visit within five (5) calendar days after contract award to measure and fit ANC employees to ensure proper size of uniforms.

Provide a site visit to take required measurement of newly hired ANC employees within five (5) calendar days of notice by the COR. Provide new employees with new uniforms within 14 calendar days of initial measurement.

Zero Deviation 100% Inspection

PRS # 4

Contractor shall perform Uniform laundering and cleaning IAW PWS Para 5.2.11

Process all laundry cleaning as specified in accordance with current industry standards and best practices.

No more than 2% deviation from performance standard and no more than 3 customer complaints per month.

Random Sample/ Customer Feedback

PRS # 5

Contractor shall perform and complete uniform…