Technical Exhibit 1 PRS Revised W9127Q-22-R0007 (003).pdf

REVISED TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Perf. Objective Performance Standard Acceptable Quality Levels (AQL) Surveillance Method / By Whom

5.1

5.1 Provide all aspects of: staffing, management, training; research and development, to manage and continue to develop the regionally based Work For Warriors Employment Program (WFW) known as Work for Warriors Mississippi

(WFWMS).

Maintains trained staff 75% of POP, Maintains data base showing customer base, EP network, outreach efforts, learned metrics supporting techniques, and verifiable evidence of collaboration at ALL times

Random monitoring, site visit, collaborative meetings with MSNG & WFWMS personnel, reports and data supporting positive ROI, customer and EP feedback, random surveying within target customer group/COR

5.1.3

Management and Development Plan that is Approved NLT 30 days after contract award, and implemented throughout the

POP

MDP is developed, approved, and executed NLT 30 working days post award, Milestones on time 85% of time, program goals are met with 85%

Signed MDP by COR with historical tracking of approved changes, Random monitoring, Collaborative meetings with LANG & EOCP personnel/COR

5.4.1.1

WFWMS shall partner and support the sister programs of the MSNG MFRP. This will include data sharing, joint data mining, shared marketing campaign, and representation upon request.

WFWMS has verifiable evidence of data sharing tangible partnered marketing products, and verifiable attendance to requested support

Random inspection, random monitoring, feedback from sister programs, presented marketing products, attendance rosters, meeting notes/COR

5.4.1

5.7.4 Prepare weekly, monthly, and

quarterly assessment on the progress of each regional program identifying outreach efforts, current number of partners, current number of customers, marketing efforts success, and other data to support reports delivered to the COR in compliance with MDP.

Report is received within two days of MDP report schedule 75% of the POP, with 90% up to date verifiable data.

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

Random inspection

/COR

5.4.1.1

5.7.13 Support hiring and networking

events, attend 60% local DRU/BN/UNIT drills, and Government sponsored events to provide clients with the skills necessary to access local employment and education. Topics shall include all aspects of employment and education skills requirements, including resume assistance, job search solutions, and education availability.

Maintain travel logs, accurate reporting with 90% accuracy, and evidence of attendance through meeting notes or attendance roster

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

Random inspection

Match each new Jobseeker with at least three (3) jobs from employer/partners of the Mississippi military network within the first 30 days of the request for support.

Generate a minimum of ten (10) hires each quarter per region.

75% verifiable success rate by end of POP

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

Review and assist S.M.s with improvements on at least 18 resumes per month Conduct at least two (2) regional job and resource fairs per year, host one (1) per year, and participate in pertinent Veteran events to brief information about the WFWMS resources available to that region.

75% verifiable success rate by end of POP

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

5.4.2

Prepare weekly, Monthly, quarterly, and annual reporting IAW MDP report schedule and list reviewing marketing ROI and CRM tool data. This is not all-inclusive and is subject to change based on the needs of the MSNG.

Report is received within two days of MDP report schedule 75% of the POP, with 90% up to date verifiable data.

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

Random inspection

/COR

5.4.2

Develop and maintain relationships with universities, trade schools, career technical centers, school districts, and state apprenticeship offices to evaluate and develop programming that aligns with the soldier member population and workforce trends within the state and WOIA.

Maintain travel logs, accurate reporting with 90% accuracy, and evidence of attendance through meeting notes or attendance roster

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

5.4.2

Maintain training and education schedules for installation edification and promotion to job seeker network and qualifying students or apprentices across the state.

Work with affiliated military programs and installation personnel to coordinate, promote, and host educational courses, webinars, workshops, and certification courses within the military network and community.

Maintain travel logs, accurate reporting with 90% accuracy, and evidence of attendance through meeting notes or attendance roster

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

Random inspection

/COR

5.4.2 5.4.2.1

Act as a liaison with the ARNG Education offices, state universities, applied trades programs, communities, in order to refer service members and their dependents to educational materials, platforms and personnel for assistance.

Maintain travel logs, accurate reporting with 90% accuracy, and evidence of attendance through meeting notes or attendance roster

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

5.4.3

Monthly, quarterly, and annual reporting IAW MDP report schedule and list reviewing marketing ROI and CRM tool data. This is not all-inclusive and is subject to change based on the needs of the MSNG.

Report is received within two days of MDP report schedule 75% of the POP, with 90% up to date verifiable data.

Monthly, quarterly and annual reporting.

Random customer, and EP surveying.

5.4.3

5.9. Brand development shall be on going, built with input from the LANG and included in the MDP with written strategy, goals and milestones.

Written approved strategy included in MDP, with tangible evidence of brand establishment such as logo, mission statement, and milestones.

Random Inspection, Required COR approval of all products two (2) days prior to release/COR