Attach 1 PWS 16APR2025 Track Changes.docx

PERFORMANCE WORK STATEMENT

16 April 2025 Track Changes left in for Amendment 0002, PDF is final version with all changes

PERFORMANCE WORK STATEMENT FOR ARMED SECURITY GUARD AND ADMINISTRATIVE SERVICES FOR THE LOWER COLUMBIA RIVER BASIN PROJECTS:

BONNEVILLE DAM, THE DALLES DAM, AND JOHN DAY DAM

1.0 GENERAL INFORMATION.

The U.S. Army Corps of Engineers, Portland District is soliciting for armed security guards (with administrative services) for the Lower Columbia River Projects; to include Bonneville Dam, The Dalles Dam, and John Day Dam. The contractor will provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform armed security guard services and administrative services as defined in this Performance Work Statement (PWS). The contractor will perform to the standards in the contract and comply with all local, state, and federal regulations during the services performed.

This firm fixed priced, commercial, performance based, non-personal services contract is for a base of 6 months plus four (4) option years, and a final fifth option year of 6 months. Each option will be exercised at the Government’s discretion. The option periods of performances are outlined within the delivery/performance schedule of this requirement.

The locations for this contract are currently covered by two separate Collective Bargaining Agreement’s (CBA).

All contract personnel working under this contract will be US Citizens. No Foreign Visitor Requests or Authorizations will be submitted or accepted.

For the initial transition period, the awarded contractor will work with the incumbent contractor and the government in a partnering fashion to the maximum extent practicable. in accordance with the Federal Acquisition Regulations (FAR) Clause 52.222-17, Non-displacement of Qualified Workers.

2.0 DEFINITIONS.

Throughout this PWS terms are defined as follows:

Activity Hazards Analysis (AHA): A documented process by which the steps (procedures) required to accomplish a work activity are outlined, the actual or potential hazards of each step are identified, and measures for the elimination or control of those hazards are developed.

Army Regulation (AR): A United States Army Regulation. See attachments for Army Regulations applicable to this contract. Training and requirements defined by Army Regulation will be taken from the most recent iteration of the AR.

Chief Information Officer (CIO/G6): Army Chief Information Officer. Head of the USACE staffing section that must give approvals for computer/network access, software and mobile device use, radio frequencies, etc.

Commanders Critical Incident Report (CCIR): See Attachment G for current CCIR policy. Types of Critical Incidents for which the Corps must follow-up on immediately with our District staff.

Common Access Card (CAC): A smart card that serves as the standard identification for active-duty military personnel, Selected Reserve, United States Department of Defense (DoD) civilian employees, and eligible contractor personnel. The CAC is also used to provide access to Government computers.

Contracting Officer (KO): The Government employee who is authorized to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer’s Representative (COR): An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement (DFARS) and authorized in writing by the contracting officer to perform specific technical or administrative functions. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as formalized by the COR using written means.

Contractor’s Supervisory Manager (CSM): CSM refers to the Contractor’s representative with overall management responsibility for this contract. The CSM will be the Contractor’s primary point of contact between the Contractor and the Govt.

Contractor Employee: An employee of the Contractor or Subcontractor that is performing duties under the Contract.

Controlled Unclassified Information CUI: Government-created or owned unclassified information that allows for, or requires, safeguarding and dissemination controls in accordance with laws, regulations, or Government-wide policies. It is sensitive information that does not meet the criteria for classification but must still be protected.

Daily Activity Reports (DARs): A guard’s daily log of activity while on duty. Required for all guards at all posts on all shifts.

Department of Public Safety Standards and Training (DPSST): Oregon’s Department of Public Safety Standards and Training

Federal Acquisition Regulation (FAR): The Federal Acquisition Regulation (FAR), 48 CFR Chapter 1, is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the “acquisition process” by which the federal government purchases (acquires) goods and services.

Force Protection Condition (FPCON): FPCON is the Department of Defense (DOD)-approved system standardizing DOD’s identification of and recommended preventive actions and responses to terrorist threats against U.S. personnel and facilities. The system is the principal means for the commander to apply operational decisions to protect against terrorism and to provide facilitates coordination among DOD Components and support for antiterrorism activities. Increased threat levels may require additional Guards and resources. Should the FPCON change, the contractor will be notified by the COR or the Contracting Officer.

Guard (aka CGS or Contract Security Guard): As used in this document, “guard” refers to all members of the armed security force (Armed Guard, PACS-Alarm Monitor Guard, Powerhouse Roving Guard, Gate Guard, Roving Guard, etc. refer to specific positions on the Armed Security Force).

Hazardous Energy Control Program (HECP): A Hazardous Energy Control Program (HECP, also known as Lockout/Tag out) outlines specific actions and procedures to address and control hazardous energy during servicing and maintenance of machinery and equipment. Personnel who may enter areas where HECP measures are applied are required to be trained on the purpose and function of the program, and safety practices to be observed.

IAW: In Accordance With, usually referring to a regulation or policy.

Incident Reports (IRs): The written report from a contractor employee detailing something that is not the ‘norm’ that happens during a shift. IR’s fall into three categories: CCIR, Powerhouse/NERC and non- critical. All Contractor Employees on all shifts at all posts may be required to submit IR’s.

Lower Columbia River (LCR): The project locations; Bonneville Dam, The Dalles Dam, and John Day Dam.

Memorandum of Understanding (MOU): Also known as a Use Agreement, between the Corps and the Contractor, for certain restricted (non-public) uses.

North American Electric Reliability Corporation – Critical Infrastructure Protection (NERC-CIP): NERC has established regulations for CIP for assets affecting the Bulk Electric System. These regulations are collectively referenced as NERC CIP. The Powerhouses, badge issuing stations, and PACS-Alarm monitor stations at the three LCR facilities are subject to NERC CIP regulations.

Official Report: The final version of a required report. May be the Initial Report or may be a follow-up or corrected report to the Initial report.

Operations Security (OPSEC): Is a process that identifies critical information to determine if friendly actions can be observed by enemy intelligence, determines if information obtained by adversaries could be interpreted to be useful to them, and then executes selected measures that eliminate or reduce adversary exploitation of friendly critical information.

Physical Access Control System (PACS): An Electronic Security System that provides access control, alerts, notifications, and event logging for protection of physical security perimeters. In the context of this document, PACS refers to the network hardware and software, exclusive of locally mounted hardware or devices at the physical security perimeter.

Quality Assurance Representative (QAR): The Government employees responsible for checking contractor performance. The QAR is appointed by the Contracting Officer and the vendor will be notified of the appointment in writing with any position limitation and allowances.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the methodology to be used by the Corps for surveillance of Contractor performance. The government has a right to change/modify/ or alter procedures as necessary. The vendor remains responsible for delivery a quality service.

Requiring Activity (RA): USACE, specifically the Portland District Lower Columbia River (LCR) Projects.

Random Antiterrorism Measure (RAM): Actions taken to present a site-specific fluid defensive posture without a set pattern, either in terms of measures selected, time, place, or other variables with the application of deception to present a robust, highly visible, unpredictable portrayal of security measures.

Reliability Compliance Coordinator (RCC): The RCC is the individual responsible for coordinating local compliance efforts with respect to the NERC reliability standards.

Site Lead: Site Lead refers to the contractor’s lead employee at each dam, who is primarily responsible for scheduling and for minor management responsibilities that arise during normal working conditions. Site leads report upward to the CSM.

USACE Critical Infrastructure Cybersecurity (UCIC) Mandatory Center of Expertise (MXC): The USACE Critical Infrastructure Cybersecurity (UCIC) Mandatory Center of Expertise (MCX) mission is to assure that new and existing projects and facilities with control systems that are owned and operated by USACE are secured and authorized according to applicable DoD and Army regulations. The center serves to protect control systems throughout the system development life cycle from internal and external cyber threats and enable the systems to obtain an Authority to Operate (ATO).

Unsecured Reports (URs): A Guard’s report of unsecured non-NERC gates or doors found during rounds.

3.0 THE GOVERNMENT WILL FURNISH:

The Government will furnish without cost to the contractor the normal amounts of utilities, except for contractor employee cell phone service, to be used only in connection with the performance of the work. Anything unlisted in the contract will be the responsibility of the vendor.

3.1 Government furnished materials will include:

a. Access Cards/Identification (Badges)

b. Common Access Card (CAC), when applicable

c. Hard keys, when applicable

d. Restroom facilities & potable water sources

e. Guard post(s) for each stationary position

f. Training materials, which are identified as “Government Furnished” in the Training Summary

g. Monthly Random Anti-terrorism Measures (RAM) schedules

h. Computer equipment required to access Government systems

i. Access to copiers/shredders/fax machines

j. Desks/chairs and project telephones for guard shacks and Security Office

k. Base station radio for the Security Office (Bonneville Dam)

l. Base station radio for the PACS-Alarm Monitor Post (The Dalles Dam)

m. Throw bag for each Rover vehicle

n. Background checks

3.2 Identification/Access Cards/Keys.

Upon completion of the contract, the contractor will return all identification/access cards and keys provided by the Government. In addition, if a contractor employee is reassigned or terminated, the contractor will return the employee’s identification/access card and keys to the Government within 24 hours. See also section 11 SECURITY.

3.3 Common Access Card (CAC).

Each contractor employee assigned to the Bonneville Security Office will be required to obtain a contractor CAC for accessing Government computers. These cards are the property of the Government and must be returned upon termination, or upon request. The CAC must be protected from unauthorized use, damage, and theft. The CAC will not be displayed away from the official duty station or left visible in a vehicle. CAC holders are responsible for logging in to their USACE accounts at least once every 15 days. Failure to log in may cause the accounts to be suspended and may result in loss of privileges required for the position.

4.0 THE CONTRACTOR WILL FURNISH:

The contractor will supply all equipment necessary for armed security and administrative personnel to carry out the duties as described below. Equipment listed below will be stored per AR 190-11 and AR 190-51. Contractor will provide an equipment list (make, brand, and model) for acceptance up to 15 07 days prior to commencement of services as to suitability for contract performance. Any changes to the equipment list throughout the period of this contract will be submitted and approved by the COR prior to the acquisition and change of equipment.

4.1 Standard Personal Protective Equipment (PPE) for each Guard:

a. Safety Boots (black), compliant with ASTM F 2413-11

b. (Non-white) Hardhat compliant with ANSI Z89.1-2014 & current USACE standards, with “Security” visibly displayed

c. Reflective safety vest with “Security” visibly displayed.

d. One set of hearing protection

e. One set of black leather gloves

4.2 Required equipment for each Guard:

· Ballistic-resistant personal body armor/vest -, NIJ Standard 0101.06, Level-IIIA

· Vests may be of an appropriate style to be worn either under or over uniform but must be of the appropriate appearance.

· Over the uniform vests must say “Security” across the shoulders/back.

· Vest must be current during the life of the contract (non-expired) and meet all manufacturer recommendations.

· Choice of external vest vs undervest is at the individual guards discretion

· Vest to include all needed molle pouches for equipment

· Vest compatible cooling systems are allowed with COR/QA accept

· All components of the duty belt/vest will be compatible with, and of adequate size to accommodate, the equipment the armed guards carry

· Duty belt:

· Belt keepers for duty belt

· Level III retention holster, polymer/kydex type

· Magazine pouches

· Radio holder

· Handcuff pouch

· OC spray holster

· Asp/Baton holster

· Personal sized flashlight (belt or pocket sized)

· Set of handcuffs with double lock capability, with a handcuff key

· Oleoresin capsicum (OC) aerosol dispenser

· Batteries for radios, pagers, cell phones and flashlights

· Three (3) fully loaded magazines

· Asp/Baton

· Portable radio

· Firearm, fully loaded with two (2) loaded magazines on Duty belt in pouches. reserve ammunition (Possibly GFP)

· Footwear traction device/system (winter only).

· For local conditions in the Columbia River Gorge the styles with small spikes are more effective than those with coils.

· Uniforms

· All equipment must be kept in serviceable condition at all times per manufacturers recommendations

· Name tags on the uniform shall clearly identify the individual as a contractor rather than the government. Include the name of the contractor as a minimum.

4.3 Firearms.

4.3.1 The contractor will provide one 9mm caliber handgun for each armed guard that is a common police or military type semi-automatic with fixed sights. All firearms will be of the same manufacturer (make), model, and caliber. The only firearm required for this contract shall be a magazine-fed, double-action, semi-automatic handgun in 9mm caliber with a barrel length no less than 4 inches and not more than 6 inches. Frames can be aluminum alloy, carbon steel or polymer or a combination thereof in black finish. Duty Firearm must be of recognizable and trusted brand. In accordance with AR-190-56, weapons used by the guards must be company owned and issued.

4.3.2 The Contractor shall provide and maintain enough weapons such that all employees on this Contract will may be armed with an individually assigned sidearm during performance of the contract. There must also be spares available in case a weapon is under repair and for assigning to new hires.

4.3.3 The Contractor shall ensure that all firearms used on this contract are cleaned and oiled on a regular basis as dictated by use, weather and/or environmental conditions, and to ensure optimum operating condition. Weapons cleaning will be logged. Firearms will be inspected on a regular basis by the CSM or an armorer.

4.3.4 Ammunition will meet or exceed police standard hollow point specifications and be inspected a minimum of semi-annually and be replaced as needed to maintain operational readiness. A report of the contractor’s inspection must be provided to the COR/QA within five (5) working days after completion of each semi-annual inspection.

4.3.5 Contractor shall supply only reputable U.S. manufactured 9mm caliber, 115 grain to 147 grain, hollow point ammunition for use in the duty firearm.

4.3.6 The contractor will provide clearing barrels, appropriate for the type of weapons being used, for any area in which weapon exchanges or shift changes may take place. Clearing barrels will be outside of direct line of site of the public. Prior to set-up, the contractor will obtain acceptance in advance from the COR/QA for both type and location. The vendor retains responsibility for proper weapons clearance and safe location practices. Contractor shall provide each armed CSG three fully loaded magazines (specifically manufactured for the weapon) for use while on duty – one magazine to be inserted in the weapon and two magazines to be placed in the magazine holder on the CSG’s duty belt.

4.3.7 All Contractor and all associated contractor employees shall comply with applicable installation, facility and area commander installation/facility policies and procedures on storing weapons and ammunition IAW AR 190-11.

4.3.8 Contractor may provide secure storage containers for use on site, to be installed by USACE (if required). Containers may NOT contain any arms, ammunition, or explosives. If safes are used, a current Safe Access Roster must always be posted on the outside of the safe.

4.3.9 Prior to commencing work, each guard must meet the weapons training and qualifications listed under 6.0 LICENSURE AND TRAINING.

4.3.10 Prior to commencement of work, the contractor will provide the COR with a written plan addressing storage of weapons & weapons maintenance. In addition, the contractor will also provide the COR with a complete inventory of the weapons to be used under this contract, to include weapon serial numbers.

4.3.11 All weapons used on this Contract must be certified annually by an armor or technician certified in the specific make and model of the weapon. The Contractor shall maintain records of all weapons inspections, repairs, or replacements. A report of the contractor’s inspection must be provided to the COR/QA within five (5) working days after completion of each inspection.

4.3.12 The CSGs assigned Army government owned weapons will not carry Army government owned weapons while off duty and are not authorized to store Army weapons at a private residence. (IAW AR190-56, Chapter 5-2f, this statement is required to be included in all PWS for Armed Security Guards) (Contractor to furnish all firearms and Ammunition)

4.3.13 Contractor Arms must be stored in a storage facility that meets the requirements of AR 190–11. No weapons will remain onsite after employee shift terminates. Employees maintain custody of their contractor provided weapons at all times. (IAW AR190-56, Chapter 5-2f, this statement is required to be included in all PWS for Armed Security Guards) (Contractor to furnish all firearms and Ammunition)

4.3.14 CSGs not assigned Army government owned weapons will carry, use, and store the contractor owned and provided weapons per the PWS. (IAW AR190-56, Chapter 5-2f, this statement is required to be included in all PWS for Armed Security Guards) (Contractor to furnish all firearms and Ammunition)

4.3.15 CSGs will only use government issued ammunition, regardless of weapon ownership, in the performance of the duties. Ammunition will be secured and controlled as required by AR 190–11. (pending waiver) (IAW AR190-56, Chapter 5-2f, this statement is required to be included in all PWS for Armed Security Guards) (Contractor to furnish all firearms and Ammunition)

4.3.16 On duty, CSGs will not carry privately owned weapons, or privately owned ammunition (pending waiver). The carrying of privately owned weapons on post by off-duty CSGs will be per policy established by the installation or activity commander. (IAW AR190-56, Chapter 5-2f, this statement is required to be included in all PWS for Armed Security Guards) (Contractor to furnish all firearms and Ammunition)

4.3.18 Use of Force.

Contractor will provide a Use of Force Policy that meets the requirements of Oregon DPSST, and Washington RCW and WAC, AR 190- 56, and AR 190-14 the authority and liability of CSGs outside the United States depends on applicable international agreements, status of forces agreement, and local law. Seek the advice of the supporting local servicing legal office regarding the status of such personnel.

4.4 Uniforms.

4.4.1 Each guard must be dressed in an appropriate uniform that meets the standards of AR 190-56 and clearly is marked as ‘Security’.

4.4.2 The contractor will ensure that all uniforms are maintained, repaired, and replaced as needed in order to meet those standards.

4.4.3 Each uniform will clearly display the discernible awarded contractor insignia and nametag, personally fitted for each contractor employee, and appropriately sized for use with the type or body armor of the guards choice (under uniform or over uniform). Uniforms will accommodate the wide variety of climates present.

4.4.4 The duty uniform and badge may be worn only while on duty or while traveling to and from work as determined by the PM, DES, or designated command security and LE representative or COR.

4.4.5 Body Armor.

Body armor will be worn while on duty, whenever a security guard is armed, and or when in uniform. The contractor shall provide body armor that meets Type IIIA, NIJ Standard - 0101.06 for Ballistic Resistance of Body Armor. Protective gear that has reached the manufacturers specified expiration date must be replaced immediately.

4.5 Vehicles.

4.5.1 The contractor will provide vehicles licensed for travel on public roads for all locations as described within the PWS. Vehicles will be in serviceable, usable, condition at all times, including appropriate tires, fluids, fuel, and mechanical parts. A contingency plan will be established for providing replacements when vehicles are unavailable due to maintenance or repair needs. Vehicles will be provided during the entirety of the shifts.

4.5.2 Each vehicle will be properly marked with the contractor’s name and insignia and function (i.e. “Logo with Contractor Name, Security”) on the sides. Each vehicle will also be marked on the front and rear with ‘Security’ (front marking should be in reverse type for mirror readability).

4.5.3 Solely electric vehicles are not permissible as contractor vehicles. 4-door SUV or truck type vehicles with all wheel drive or 4-wheel drive are recommended due to winter conditions. A vehicle maintenance/service plan will be required.

4.5.4 There will be a minimum of five vehicles (two vehicles for Bonneville, one for The Dalles, one for John Day, and a spare vehicle readily available). All Vehicles will be maintained for 24/7 patrol at all times in any location weather, free of rust, erosion, corrosion.

4.5.5 All contractor vehicles used for prosecuting the work must carry the required insurance. Vehicles not owned/leased by the Prime Contractor or subcontractors may not be used for prosecuting the work.

4.5.6 Each contractor vehicle will always display a government-furnished Project parking tag while on the Project. Obtain the parking tags from the Project security office. Obtaining parking tags for each contractor vehicle prior to its use on site, and requiring each vehicle engaged in the work to display such identification, is the responsibility of the contractor. Immediately return all Government-furnished Project parking tags to the Government for cancellation upon permanent removal of any contractor vehicle from the Project.

4.5.7 Private vehicles of the contractor and its employees will enter and leave the project as directed. Parking is restricted to authorized areas. Each contractor employee vehicle will always display a government-furnished Project parking tag while on the Project. Obtain the parking tags from the Project security office. Obtaining parking tags for each contractor employee vehicle prior to its use on site, and requiring each vehicle to display such identification, is the responsibility of the contractor.

4.6 Each contractor patrol vehicle will be equipped with the following:

a. Appropriate winter traction devices (OR/WA DOT approved) during winter weather

b. Appropriate ‘non-winter’ tires during the rest of the year

c. Cellular phone (Roving Guards) and charger

d. Multipurpose fire extinguisher (minimum 10 lbs)

e. Flashlight (rechargeable, minimum 1000 lumens)

f. Minimum Class A Type II first aid kit, with added tourniquet and hemostatic agent or dressing (i.e., Celox, Quick Clot, HemCon, ChitoFlex, etc)

g. Emergency flares or equivalent

h. Binoculars (10x40 rating minimum)

i. Minimum of three orange safety cones.

j. Flashing white/amber lights

4.7 Radios.

4.7.1 The contractor will provide one functional radio for each guard position, and one spare radio per site, that is fully compatible with the USACE LCR area of operations radio system. All radio’s need to be APCO PROJECT 25 complaint, with P25 Conventional software to be used on the project sites. All radios shall be able to communicate effectively to perform the contract at all times.

4.7.2 Equipment acquisition will be coordinated with the local Dams in accordance with the Information Management Radio/Satellite Transmission Systems and Frequency Management Policy. Specific site channel and frequency information will be provided to Contractor post-award. Public Marine Channels 14 & 16 for Navigation traffic are also required. The contractor will sign a government provided Memorandum of Understanding (MOU) with USACE prior to the use of the USACE frequencies. The COR will provide the pre-filled MOU post-award.

4.8 Pagers.

All contractor employees who perform work on-site at The Dalles or John Day Dams must wear a pager that is fully compatible with the Project's message/transmitting and programming system (Turn-Key Technologies' TTI Ovation 3 Pager Receiver, Frequency range 138 - 174MHz). This mandatory safety requirement allows emergency notification of all persons within the Powerhouse and other work areas. No contractor employee will be allowed to work on-Project without wearing a pager unless specifically so permitted by the COR/QA. In the event of fire or other danger, the Control Room will notify all personnel by pager. Enough pagers will be provided for all contractor employees working on these sites. The Project will program all pagers before site work begins. At the end of the contract the pagers will become the property of the Government. If the pager receivers are lost, not operable, or substantially damaged through use, the contractor must, at the Government's discretion, repair or replace the units at the contractor's cost. The contractor will provide one functional pager for each onsite position at least one week prior to commencing work onsite. Pager details and frequencies will be provided post-award.

4.9 Cell Phones.

Roving Guards will carry contractor provided cell phones at all times while on duty. Per Army policy, site policies, and state laws, cell phones will not be used while operating any vehicle. Prior to commencing the work, the contractor will provide to the COR/QA the cell phone numbers of each guard position. The contractor will inform the COR of any revised cell phone numbers within 8 hours of any changes.

a. Portable electronic devices, including cell phones, used by contractors may be prohibited from inside powerhouses or may require registration and approval prior to use.

b. A signed Appropriate Use agreement may also be required.

c. Cell phones must be photo transmission capable for documentation purposes.

4.10 Software & Electronic Devices.

Any software or electronic devices to be used for contractor employee management or tracking (i.e. Tracktik, Guard Track, etc. and any associated electronics (i.e. cell phones, loggers, computers, iPads, etc.)) are to be pre-approved by UCIC (IT/SECURITY approval) and/or CIO/G6 and the COR before being brought on site for use. A MOU may be required for approval.

a. GPS tagging is not allowed.

b. All data must be stored encrypted, and all data transfers must be made securely.

c. Software and devices will be approved by UCIC and/or CIO/G6.

d. USACE will have access to system records for a minimum of 3 years after the end of the contract for records retrieval.

e. All reporting should be electronic and in PDF format unless otherwise specified by the COR.

f. Vehicle trackers (via GPS, etc) must be pre-approved by UCIC and/or CIO/G6 and the COR

g. Dash cams must be pre-approved by UCIC and/or CIO/G6 and the COR

h. Body cams must pre-approved by UCIC and/or CIO/G6 and the COR

4.11 Other.

Each guard shack requires one (1) pair binoculars (10x40 rating minimum).

4.12 Security Officer Manual

The contractor shall provide copies of established Security Officer Manuals written by the contractor that provide operational details specific to each site that clarify and define site and contract requirements as needed. This manual will also include templates for forms, submittal instructions, timelines, etc.

5.0 PERFORMANCE STANDARDS AND GUIDELINE REQUIREMENTS.

Contractor will provide scheduled armed guard services and administrative services for the duration of the period of performance, as described below and in the Project Specific Guidance, including all Federal Holidays and Presidential/Administrative closings, except as otherwise noted.

5.1 Regulatory Compliance.

The contractor will be responsible for compliance with all legal and regulatory requirements pertaining to contracted security guards, including federal, state, local, Army, and NERC regulations. All the sites covered by this contract have operations in both Oregon and Washington. General duties are listed below.

5.2 Contractor’s Supervisory Manager (CSM).

The CSM is responsible for overall contract performance. The CSM will be empowered to make and carry out management decisions, with regards to in-scope contract performance requirements. The CSM will provide day to day oversight and quality control for all three LCR sites. The CSM will make at least bi-weekly site visits (i.e., every 2 weeks) to each site. Duties will include staffing, to include a site lead per project; scheduling training, maintaining regular and frequent communications with the site COR/QA; leading the weekly conference call between the Corps and the contractor; providing all required reports and documents listed within the PWS; inclusive of status of licenses, certifications, and training. The CSM will be responsible for ensuring contract compliance and respond to official requests from the Government. CSM will be licensed and fully trained as an armed guard at all times. Identify any duty limitations at the start of the contract, or as changes of personnel are made. In the event that the CSM will be outside a 2-hour radius of the project sites for more than four hours, the COR shall be notified and a temporary CSM POC provided until the primary is available. The Temporary CSM shall have the same authority as the primary CSM.

5.3 Site Leads.

One contractor employee will be designated per site to serve as a site lead. The site lead will provide an on-site chain of command and will be responsible for minor management issues arising during the shifts. They will have the authority to respond to local site issues including, scheduling, conduct, personnel, and equipment. They will be a go-between, between the guards and the COR/QA. Each site lead may also serve a guard roll. The site leads will be under the direct supervision of the CSM. Site leads will be licensed and fully trained as armed guards at all times. Identify any duty limitations at the start of the contract, or as changes of personnel are made.

5.4 Armed Guards.

Perform security services as further described in the project specific guidance (Site Specific Instructions), which includes surveillance and patrol of structures, facilities, roadways; controlling access to secured areas; inspecting vehicles and/or deliveries; assisting and directing visitors; checking IDs; conducting Random Antiterrorism Measures (RAMs) and reporting suspicious behavior. Armed guard duties will include time spent speaking with Law Enforcement Officers, attorneys, prosecutors, etc., and/or testifying in court when connected to a documented USACE incident occurring while on duty.

5.4.1 Gate Guards.

Armed guard assigned at a main entrance gate. Perform security services as further described in the project specific guidance (Site Specific Instructions), which includes access control, vehicle inspection, visitor assistance, greeting drivers, determine status and destination, check for badging and parking permits where required, check vehicles for weapons, check deliveries, direct buses, supply visitor information, conduct RAMS and write daily reports.

5.4.2 Roving Guards.

Armed guard assigned to perform mobile patrols by vehicle and/or on foot, either inside or outside of the Powerhouse or both. Perform security services as further described in the project specific guidance (Site Specific Instructions), which includes vehicle inspections, key card verification, emergency and incident response, door and gate checks, access control, roving patrols, incident response, mitigation, response to alarm-based concerns upon guidance from the PACS-Alarm Monitoring Guard, Security Specialist, RCC or Chief Operators, conduct RAMS and general surveillance. Roving Guards will address security concerns, observe, and report pertinent information to the COR/QA, security officials, Park Rangers, Control Room Operators and/or First Responders as detailed in the site instructions. Guards will act and collaborate with Park Rangers, USACE staff, and emergency personnel. The Roving Guard will meet all requirements of NERC CIP-004 for cyber access to Critical Cyber Assets (The Dalles and John Day only) and will obtain local Project authorization for that access.

5.4.3 PACS-Alarm Monitoring Guards.

An Armed guard assigned to monitoring the Physical Access Control System (PACS) to detect security events; utilizing CCTV or other methods to investigate the causes of security events; dispatching and coordinating Guard response efforts for mitigation of detected security events. Dispatches the Powerhouse Roving Guard to respond to alarms as they are detected. Within 15 minutes of alarm generation the PACS-Alarm Monitoring Guard will acknowledge the alarm and begin the investigation. The PACS-Alarm Monitor Guard maintains the Daily Activity Report (DAR) for the site if it is not done electronically. The PACS-Alarm Monitor Guard records all alarms received and the actions that were taken to resolve each incident. Gate Guards and Roving Guards report incidents encountered to the PACS-Alarm Monitor Guard. The PACS-Alarm Monitor Guard records this information in the DAR and submits a daily report to the COR/QA. A consolidated DAR project report should be submitted electronically to the COR/QA daily. Contractor will train sufficient backup personnel to ensure continuous coverage when the regularly assigned PACS-Alarm Monitor Guard are not available.

5.4.4 Bonneville Security Office, Administrative Assistant (Armed Guard).

At Bonneville Dam only, the contractor will provide an Administrative Assistant/Armed Guard for staffing for the Security Office, Monday through Friday 0630-1600, 100% coverage (except Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, and New Year’s Day).

This position handles PII. Inputs data in a variety of computer systems; issues, renews, and disables security items and maintains key control. Manages the flow of documents to get personnel approved for site access. They maintain documentation for compliance with Army Regulations and NERC-CIP regulations. Issue and track Hazardous Energy Control Program (HECP) tags use for the lockout/tagout program. Run reports from a variety of databases. Greet and orient visitors and provide support for employees, contractors, offsite personnel, and VIP tours. This position enters data in PACS. Compiles information and verifies reports for accuracy and completeness. Maintains a wide variety of records, both paper and electronic. Performs quality control checks on paperwork and manages requests flow.

The Security Office is an Administrative Assistant Position that will be manned by an Armed Guard. The Security Office is a position of additional trust and requires the ability to follow complex instructions and to know when and when not to make independent decisions. All contractor personnel assigned to this office will qualify for and obtain a Common Access Card. This position requires access to the USACE network and to the Bonneville PACS. This position requires additional training as noted in the training section. The contractor will assign, train, and regularly schedule personnel to ensure the required coverage for the Security Office is met in accordance with the PWS and that all persons working stay up to date on procedural changes. This position is subject to COR’s concurrence on when appropriate training levels have been reached for independent work (non-OTJ training).

5.5 Guard Position Performance Summation Table

Further site-specific Position Performance details will be provided post-award.

Position Performance Summation Table

BONNEVILLE DAM

THE DALLES DAM

PACS-Alarm Monitor Guard /Gate Guard

JOHN DAY DAM

PACS-Alarm Monitor Guard

Guard Position Performance Summation Table

** Armed Security Guards on an as needed basis for up to the listed hours. Once exercised by the Contracting Officer, services can be requested by the Contracting Officer’s Representative not to exceed 192 hours (4 days) at Bonneville or 96 hours (2 days) at The Dalles and John Day. This is an optional CLIN.

5.6 Ongoing Communications.

All contractor employees assigned to this contract will possess effective written and verbal communication skills in the English language and will have the ability to write descriptive daily activity logs, incident reports, and other reports and logs in English. The contractor will complete and submit all reports electronically. All reports will be sent to the appropriate COR/QA immediately via e-mail.

5.6.1 Required Reports. Required reports will be submitted to the COR/QA no later than the end of each shift, subject to review by both contractor management and the COR/QA. Any initial report made verbally is to be followed up with a written report by the end of the shift the verbal report was made.

5.6.2 Daily Reports. Daily reports will be completed by each guard at the end of each shift and then sent to the COR/QA by the morning of the next business day submitted by the assigned supervisor/management.

5.6.3 Incident Reports (IRs). Any time something is ‘out of the normal’ and IR will be written. Initial CCIR and Powerhouse/NERC Incident Reports will be provided to the COR/QA within one hour after the incident. For incidents involving the Powerhouses or NERC, the Incident Report will also be provided within one hour to the COR/QA and Project RCC. All incidents that are unusual or not typical of the shift will be reported. IRs will always be written if a NERC door is found unsecured.

a. For CCIR Incidents, the initial communication may be verbal, and must be made immediately, with the written report to follow directly after the incident’s conclusion. This is due to the Corps reporting requirements.

b. For Powerhouse or NERC incidents that cannot be resolved, the RCC and or COR/QA will be notified immediately by phone or email, with a written follow up submitted no later than the end of the shift.

c. For all non-urgent incidents, written initial reports will be submitted at the end of each shift to the COR/QA. Verbal reports are not required but may be used in conjunction with written reports.

5.6.4 Unsecured Reports (UR). For all NON-NERC doors, an UR may be used in lieu of an IR if the door or gate can be properly secured by the guard.

5.6.5 Weapons Logs (WLs) for Bonneville Only. Weapons Logs are required for each gate at Bonneville. Initial WLs will be submitted at the end of each day’s shift at the OR and WA gates and then sent to the COR/QA on the morning of the next business day unless they are incorporated into an electronic DAR.

5.6.6 Other Reports. This list is not all inclusive, other reports may be developed and used with the approval of the COR.

5.6.7 Corrected Reports. If any initial report is followed by a corrected version of the report, then the corrected report is to be provided to the COR/QA no later than 1300 on the following business day after the incident. All corrected reports should be marked as Corrected and as Final.

5.7 SURGE SERVICES (CLIN 0004, 1004, 2004, 3004, 4004 and 5004):

5.7.1 FPCON CHANGE

The Operating Projects are currently in FPCON Bravo security status. . If during the performance of this contract the security status changes to CHARLIE or DELTA, the Government may exercise Surge CLINs 0004,1004, 2004, 3004, 4004 and 5004 for increased guard services at each Operating Project.

5.7.1.1 Upon request by the KO, or designated COR, when moving into CHARLIE or DELTA status, the Contractor will provide two additional guards (24 hrs./7, all 3 facilities) at each location to:

a. Conduct vehicle inspection on 100% of the vehicle requesting access to the project. This includes all commercial, non-commercial, private and Government owned vehicles.

b. Conduct 100% ID Inspection of all persons entering the facility.

c. Conduct RAMs and additional site patrols and checks.

d. These additional services may typically be required for a few days to a few months at a time based on an increased threat or specific situation.

5.7.2 PERIODS OF INCREASED SECURITY:

If during the performance of this contract the security needs changes for any site, the Government may exercise Surge CLIN 0004,1004, 2004, 3004, 4004 and 5004 for increased guard services at any or all sites.

5.7.2.1 Upon request by the KO, or designated COR, the Contractor will support increased security needs providing no more than 2 additional guards (24/724 hrs., per facility) for the Security Force.

a. Conduct additional vehicle inspections.

b. Conduct additional ID Inspections.

c. Conduct RAMs and additional site patrols and checks.

d. These additional services will typically be required for only a few days based on a specific developing security situation.

6.0 LICENSURE AND TRAINING.

Prior to performing any work on site, each security guard must have or obtain a security guard license through either Oregon DPSST or the State of Washington as appropriate for the work location. In addition, each security guard must obtain the additional Army and USACE-specific training outlined in the tables below, and at the frequency indicated. The contractor is responsible for administering all training. The contractor will ensure that all workforce personnel are familiar with and understand directives and regulations established by Army Regulations 190-56, AR 190-14, AR 25-2, AR 525-27, Army Training Support Package (TSP) TSP-191-SG-0001 and TSP 191–AS–0001, and NERC regulations CIP-004 and CIP-007.

a. The contractor must ensure that all training, licensure, qualifications, and certifications of all guard force personnel remain current. All training materials must adhere to Army & NERC CIP regulations.

b. As outlined in the tables below, although it is the responsibility of the contractor to administer, the Government will provide training material to the contractor, for sensitive material. TSP 191–SG–0001 and TSP 191–AS–0001 contain law-enforcement-sensitive material and therefore will be provided to the certified trainer only. The Army and USACE training material may not be released to any individuals outside of the certified trainer.

c. Prior to beginning performance, the contractor must submit a plan of instruction to the COR for accept. The contractor will keep a training/personnel record for each employee and make the record available at any time for inspection by the COR. Documentation of initial NERC CIP training (completed quizzes) will be submitted during the access request process, as outlined in Site Access. The contractor will administer training at the frequency indicated in the table below. See also section 11 Security.

6.1 Contractor Employee Training Schedule.

An updated training schedule will be sent to the COR upon request and will include the following:

a. The name of contractor employee to be trained

b. The name of the course/class

c. Dates and time of training

d. Location where training will be conducted

e. Instructors name

6.1.1 The COR will be notified in writing a minimum of one (1) week in advance of all training classes and two (2) weeks in advance of all weapons familiarizations and qualifications. USACE may monitor any or all training sessions as observers.

6.1.2 Documentation of successful completion of all required training will be provided to the COR a minimum of 3 days prior to the beginning of work for each employee. Exception: Documentation of initial NERC CIP training may be submitted during the site access process.

6.1.3 All instructors will provide a copy of their credentials prior to the first training session they give and upon any changes to their credentials.

6.1.4 USACE reserves the right to add any newly required USACE training.

6.1.5 iWATCH and/or CorpsWatch Training All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas will complete iWATCH and/or CorpsWatch Training awareness training within 30 calendar days prior to contract start date.

6.1.6 North American Electric Reliability Corporation (NERC) Training NERC Critical Infrastructure Protection (CIP) Training: Prior to being authorized for unescorted access, and annually thereafter, each person requiring unescorted access to the Powerhouse or to designated security areas will review the Government-provided NERC CIP training material and will complete the quiz with a passing score of not less than 70%. The Project Reliability Compliance Coordinator (RCC) will provide the training, curriculum, and materials. Costs associated with the execution of this training will be at the expense of the contractor.

6.1.7 Quarterly NERC CIP Security Awareness Program.

The Projects maintain a quarterly awareness program for personnel requiring unescorted access to areas subject to NERC CIP regulations. Awareness materials will be furnished by the Project RCC where applicable and will be distributed to contractor personnel by the contractor. Costs associated with the distribution of the security awareness documents will be at the expense of the contractor.

6.1.8 Personnel requiring electronic access to cyber assets.

In addition to meeting all of the above requirements for unescorted PHYSICAL access, personnel requiring ELECTRONIC access to cyber assets subject to NERC CIP regulations will complete additional NERC CIP training for electronic access, will submit the Government- provided electronic access request form, and will be authorized for electronic access. Each person requiring electronic access will complete the quiz with a passing score of not less than 70%. The Project RCC will provide the training, curriculum, and materials. Costs associated with the execution of this training will be at the expense of the contractor.

6.1.9 Hazardous Energy Control Program Training (HECP)

Hazardous Energy Control Program – Incidental Persons Training will be given to each contractor employee during the onsite orientation prior to performing work.

6.1.10 Weapons Training

Contracted security guard personnel are required to qualify semiannually with their assigned weapons IAW TC 19-220 Law Enforcement Weapons Training and Qualifications. Qualification training must include instructions on safety functions, capabilities, limitations, and maintenance of the firearm to be carried. Courses of fire for side arms are contained in Training Circular (TC) 19-220. Qualification will only be conducted with assigned weapons. A roster of all Contractor personnel with completed qualifications will be given to the COR after each qualifying event.

6.2 Armed Guard Training Tables.

6.2.1 Contractor Training.

The contractor is responsible for providing the materials and administering the following trainings:

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