Statement of Work.pdf

DASG60-02-D-0008

PO0007

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The following have beer] added by full text:

The purpose of Modification PO0007 to Contract DASG60-02-D-0008 is to modify the Performance Work Statement (PWS) reflected at Attachment 1 to the contract to specify the requirements for Section 12 (Airfield Operations).

The revised PWS is reflected in its entirety at Attachment 1 to this modification, and supercedes all previous versions.

There is no change in contract price as a result of this modification. All other terms and conditions of the original agreement remain unchanged.

(End of Summary of Changes)

FOR OFFICIAL USE ONLY

FORT GREELY, ALASKA BASE OPERATIONS SUPPORT

PERFORMANCE WORK STATEMENT

This Statement of Work consists of 11 sections. Section 1 defines general overall contract requirements and sections 2 through 11 are each for a separate functional area. Subparagraphs A and B of each section define scope and general information for that section. Subparagraphs of each section after subparagraph B define specific performance requirements and standards of performance for that section. Other documents are considered part of this work statement to the extent referenced.

TABLE OF CONTENTS

1 2 l ~ e ~ a r t m e n t of Public Works Support Services I lo 1

1 Section

1 1

1 5 i~rans~ortation and Shipping 1 81 1 I

6 !Automotive and Related Equipment Maintenance

Title

Ft. Greely Installation Services General Requirements

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I I

SecuritylCounterintelligence Support

Safety

Morale, Welfare and Recreation-Community Activities

Medical, Dental, and Religious Services

Airfield Operations

ATTACHMENTS

-7-

I A IMap(s) of Ft. Greely indicating facilities and structures, roads, and major physical and geographic items.

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ctor is responsible at Ft. Greely

D E

List of Government Furnished Property at Ft. Greely (TBD) Warm Base/Caretaker Facilities List

ITEM SECTION 1 - FT. GREELY INSTALLATION SERVICES GENERAL REQUIREMENTS

1 .A !BACKGROUND: Ft. Greely Alaska is located 107 road miles southeast of Fairbanks, Alaska. It experiences some of the coldest

Work Statement (PWS). Evaluators will interface with contract persor~nel to obtain assurance that the requirements of the contract are beins met. They will do this on a non-interference basis to the greatest degree possible. The primary source of information for the government evaluators will normally be the contractor's quality control section. However, contractor identification and resolution of their own problems through quality control will be a positive performance item unless problems are so severe routine services are not provided and regular mission irr~pacts occur. Government quality assurance shall not be a substitute for the contractor's quality control program. The contractor is exclusively responsible for providing all service in accordance with the requirements specified. Conditions beyond the contractor's control will always be considered. Government evaluators will provide a semi-annual report of contractor performance to the contracting office.

Government evaluators have no authority to change the scope of this cor~tract in any way.

PHASED LEVEL OF ACTIVITY: The level of activity under this PWS will initially be low and build to full operational support over an estimated 6 to 7 year period as Missile Defense activities increase. The contractor shall be responsible for determining and providing the manpower, equipment, supplies, and other resources required at each phase to meet the requirements of this PWS. Although the requirements are defined in discreet phases, the contractor shall modify his workforce and activity level as necessary to fulfill, at all times within every phase, all funded requirements within the scope of this contract. The general situation during each of the phases of support is defined in the following subparagraphs. Some of the phases may overlap or coincide. . It is irr~portant that the contractor be ready and able to change the scope of effort to meet changing requirements quickly and efficiently during all phases.

I .B

1 .B.1

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temperatures and widest temperature ranges encountered in North America. Ft. Greely is the location of the U.S. Ground-based Ballistic Missile Defense (GMD) system test bed to be deployed by the Ballistic Missile Defense Organization (BNIDO). This test bed may transition to a GMD operational system at some later date. The U.S. Army Space and Missile Defense Command (USASMDC) may become the Major Command providing garrison support to the GMD test bed element at Ft Greely and will be responsible for the operational system if deployed. Requirements under this USASMDC contract are to provide all specified services to sustain the personnel, facilities, and infrastructure at Ft. Greely in support of the test bed and, at a later date, a possible system deployment. Properties included in this contract requirement are approximately 11,000 acres encompassing the cantonment area and all existing facilities, Allen Army Airfield, the new Missile Field, new test bed and system tactical facilities, and buffer zone. Operation, maintenance, and repair of the power plant at Shemya Island that supports the GMD Ground Based Radar is also included in this contract. The climate at Shemya is more severe than at Ft.

Greely. Ft. Greely and Shemya are remote and services in the s~~rrounding community are very limited. Logistical support will require unique considerations due to the remote location and severe climate. Morale of assigned personnel will require special attention to assure a positive quality of life.

SCOPE: Services specified in this Performance Work Statement (PWS) shall be provided to all personnel who live and work on Ft. Greely, including official visitors, 11nless otherwise specified. The facilities and real estate that are supported under this contract are defined in the attachments to this work statement. In addition, operation andlor support of a temporary man camp for construction workers during test bed construction and activation may be required. Facilities and utilities the contractor may be required to operate and maintain to support a man camp will be defined at a later date. Personnel trained and qualified in accordance with current standard practices in the respective service area shall furnish all services. Work and services shall meet current industry standards in the respective service areas and other standards as specified. The contractor shall be responsible to provide any needed upgrade training, tools, equipment, or supplies to fulfill all contract requirements on a continuous basis if not government furnished. The contractor shall provide management and supervision of the contracted workforce to assure maximum productivity and minimum cost to the government that will fulfill all requirements.

GOVERNMENT QUALITY ASSURANCE: The government will evaluate contractor performance for compliance with this Performance --I

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ITEM SECTION 1 - FT. GREELY INSTALLATION SERVICES GENERAL REQUIREMENTS

.B.2.a 'phase 1 : This phase will begin with award of this contract. Initial contractor responsibilities will be maintenance and repair of facilities and

/infrastructure identified in attachment G. This initial phase is termed "warm basing" or "caretaker" maintenance. Primary requirements defined in section "2.E. Warni Basing". During this phase ownership of the property will be with U.S. Army Alaska will provide basic utility plant operation and maintenance. USARAK personnel will maintain facilities attachment G. Some portion of the roads and grounds and snow removal will be performed under this contract and USARAK personnel will perform some. Fire protection service will be by USARAK government personnel. Negotiation of how grounds removal, and maintenance and repair of utility systems will be shared will be done at the time of contract award. The basic the contractor will be to sustain identified facilities for future use by GMD. The site populal.ion during this phase will consist and contractor maintenance persor~nel and a few USASMDC government oversight people. General activity 011 site be unocc~- pied or in very limited use. The contractor shall comply with all USARAK rules and regulations

111 escalate under this contract and the contractor will provide an increased level of support defined in this PWS. The Missile Defense JPO Corps of Engineers, and military and civil service test bed activation personnel will be authorized s~~ppor t from Ft. Greely. Some in a caretakerlwarm-basing status w~l l begin to be occupied and other support (TBD) will be provided through man-camps or The contractor may be responsible for some utilities support from the existing Ft. Greely installation to man-camps.

be responsible for operation and maintenance of man-camps consisting of temporary facilities and infrastructure cantonment area. Determination of utilities support and facilities to be used at Ft. Greely for this phase will be and facilities and infrastructure in active use may change with time. Scope of services provided during in this PWS. Personnel buildup for test bed activation and operation will be as described in to this PWS. Some facilities (TBD) will remain in a warm based status during this phase. It services, and other services required to s~~s ta in operation of may become the responsibility of the contractor upon completion of

.B.2.b for operations on ~ t j Greely during this phase including but not limited to security, fire protection, and environmental policies.

PHASE 2: This phase begins when contractor support of GMD test bed site activation at Ft. Greely is authorized. During this phase, activity

USARAK to USASMDC. At this time any operation, maintenance, and repair that was being done by USARAK government personnel will become a contractor responsibility except fire protection and security, which will remain a government furnished services. Operations will continue to be in a warm basing mode as identified in section 2.E. with the exception of support required to other agencies occupying any facilities and operation of on-site utility systems or man-camps. The status of use of all facilities will be defined to the contractor at the time phase 3 is initiated. The contractor's responsibilities will expand to incll~de all facilities and infrastructure defined in this contract.

.B.2.c construction PHASE 3: Phase 3 will begin when the ownership of Ft. Greely property designated for Missile Defense support is transferred from

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.B.2.d PHASE 4: Phase 4 begins when activity is initiated to transition from a test bed program to a missile defense system deployment. This phase will require the complete scope of req~~irements defined in this PWS for all facilities and infrastructure at Ft. Greely. It will be characterized by buildup of deployment contractors and support personnel and full occupancy of all warm based facilities at Ft. Greely.

1 !?EM SECTION 1 = FT. GREELY INSTALLATION SERVICES GENERAL REQUIREMENTS

- SECTION 1 - GENERAL CONTRACT PERFORMANCE

ITEM / PRIMARY REQUlREMENT 1 .C. 1 he contractor shall provide all efficient manner with minimum layers turnover rate in excess of of management. The contractor shall period will also be considered an indicator of a instill a "customer service" attitude in problem. Valid complaints of poor employees and delegate per month for two consecutive months responsibility and authority to the or supervisory deficiency. At a motivated and efficient of the contracted orkforce. The contractor shall be or kforce. and organized in the most

I I ]lowest level possible. The contractor Ileast once per year the contractor shall formally review processes I

RELATED REQUIREMENTS

Management and supervision shall based on the number of times the contractor fails to meet specific service requirements. Failure to meet any ten (1 0) specific requirements in the PWS in any 30-day period will be considered a

PERFORMANCE STANDARD

Effectiveness of management and supervision will be evaluated shall be innovative and suggest changes to the contract or implement and procedures in place and identify changes to improve efficiency andlor effectiveness. Inputs to the review shall be obtained from all shall provide a quality control function for all systematic inspection program to requirements. assure all requirements in the PWS are met. Records of inspections, indings, and corrective actions shall be kept and made available to the I

FOR OFFICIAL USE ONLY

changes to their own operational procedures for irr~proved efficiency andlor quality of service.

The co~itractor shall establish a deficiencies within two (2) working days and follow up to assure the basic problem and not just a "symptom" is resolved. There shall be no more than three (3) instances per month where government quality assurance people identify contract deficiencies that are unknown to the contractor. Corrective action shall be initiated within government quality assurance persor~nel upon request. Every contract requirement shall be inspected at least once per year. The contractor shall take positive action resolve any deficiencies and follow-up on status to assure corrective actions are irr~plemented and effective. When unexpected performance problems are identified, unscheduled quality inspections shall be performed to determine and implement required corrective action.

The contractor shall not rely on available resources, including working level personnel. A written report of the results of the annual review shall be generated. Failure to implement recommended changes that result from the annual review within 90 days will be a deficiency.

The contractor shall initiate corrective action for identified three (3) workdays. Corrective actions for safety or mission related problems shall be immediate. Recurrence of performance problems after the contractor has taken corrective action will be considered a deficiency. (It is anticipated there will be some performance todeficiencies. Deficiencies identified by the contractor will not be used against the contractor in performance evaluation, unless there is failure to take effective action to resolve, problems are so serious andlor numerous that basic services are not provided, or there is regular mission impact.) Failure to identify problems and take effective action in a timely manner will be considered a significant problem.

FOR O F F I C I A L USE O N L Y

I +---.-+- !TI% ~SFCT~ON I - FT. GREELY INSTALLATION SERVICES GENERAL REQUIREMENTS i I government quality assurance personnel to identify problem areas i or required corrective actions. I orkers with required security

The contractor shall properly complete and SI-~bmit necessary paperwork for security clearances or national agency checks for any workers who work in an area where such a clearance is required. The contractor shall coordinate witli the government contracting office during contract negotiation to assure security clearance paperwork is submitted in a timeframe to allow work to begin when the contract is awarded.

No work requirement shall fail to be met due to lack of contractor personnel with required security clearances. There shall be no violations of security requirements by contractor personnel.

1 .C.4 management and the workforce and between the contractor and the government.

The contractor shall continuously maintain open lines of communication between

1 .C.5

FOR O F F I C I A L U S E O N L Y

personnel. Free and open communication is necessary to that the working relationship between the contractor and the government be one of partnership, with a common goal to provide the best possible support for the rnissioli and people of Ft. Greely. This includes contractor materials and supplies that best suit the intended purpose and will give the best value.

Methods may include e-mail, memos, reports, meetings, phone calls, or face-to-face discussion. It is desired experience any type of reprisal due to honest communication of their constructive opir~ions or ideas about work issues related to performance of this contract. Mission or personnel support services shall not be impacted by failure to clearly communicate accurate information in a timely manner.

realize that goal.

The contractor shall select b l l material and supplies purchased

There shall be no withholding of information from the government that could impact decision making relating to support of people or mission at Ft. Greely. There shall be no instances where personnel

No premature failure of any system, equipment, or other government by the contractor for support of this contract shall be of good quality and specifically for the intended purpose.

or contractor property thatsupports Ft. Greely operations-shall occur due to incorrect or low quality material or supplies. Poor quality materials, goods, and supplies purcliased under this contract shall not cause more than two (2) valid complaints per month.

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~TEM !SECTION 1 - FT. GREELY INSTALLATION SERVICES GENERAL REQUIREMENTS

1 6 !The contractor shall provide installation, operation, maintenance, INO more than one (1) instance of poor quality workmanship or h~orkmanship and service in all areas of responsibility that is professional and meets current industry and/or professional standards for quality, appearance, and function in each area.

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The contractor shall provide a customer service feed back program to use as an indicator of customer satisfaction. Contractordeveloped employees who receive service under this contract shall not be excluded from making service com plaints.

and repair of any item covered under this contract shall be done in a manner that will meet current state-of-the-art standards in all disciplines.

All service, construction, maintenance, and repair work shall r e s ~ ~ l t in a prodl~ct free of defects.

Maintenance and repair of any item or system shall result in full functionality for the intended purpose.

Repairs shall not be makeshift on any but an emergency basis and then full repairs shall be completed as soon as reasonably possible. The contractor shall maintain a current file of all personnel qualifications and make them available to the aovernment uDon reauest.

service shall be identified per quarter using current commercial or indl~stry standards as a reference. The contractor shall identify the particular standard of performance being used in any case where more than one standard c o ~ ~ l d apply.

A formal program to solicit, record, and review comments on all contractor-provided services shall be and implemented by the contractor. Both positive and negative comments should be solicited. Record of actual comments received shall be made available to goverr~ment quality assurance evaluators upon request. The contractor shall use negative comments to improve services within funding constraints. The contractor shall validate negative comments.

Validated negative comments regarding rude or unprofessional behavior by contractor employees shall be considered a contract deficiency. More .than ten (1 0) validated negative comnients in any mon.th shall be considered a contract deficiency. -The contractor shall take action within two (2) working days to correct conditions that resulted in valid negative comments within existing funding limits. This could include additional personnel training or procedural changes. The same valid complaint by more than three different customers in a 30-day period shall be considered a deficiency.

Independent efforts to validate customer corr~plaints will be made by government personnel. Failure to record a customer complaint will be considered a deficiency.

ITEM

I .C.8

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SECTION 1 - FT. GREELY

The contraclor shall provide nanagement of funds and ;ontinuously record and update l~nding status using standard ~ccounting procedures or other )rocedures specified. Funds nanagement shall include annual jevelopment of a spending plan hat defines and prioritizes all equireme~its included in this :ontract.

INSTALLATION SERVICES GENERAL

The contractor shall maintain records of available funds for performance of this contract. Records of expenditures shall be kept and updated on at least a weekly basis.

All funds and cost records shall be made available to the government upon request. Records of expenses shall be to a level of detail that will allow determination of cost of individual items costing $200 or more, dates of purchases, scrbcontract costs, manpower costs, equipment rentals or purchases, services costs, and any other costs directly resulting from performance of the contract requirements. Invoices and receipts shall be made available uDon reauest.

REQUIREMENTS

Failure to keep accurate records of funds available and expenditures shall be considered a deficiency. There shall .be no more.than 2 instances per month where costs are 110t accurately documented and these two instances shall not be for a total amount that exceeds $1000. There shall be no instance where the contractor makes funding expenditures that exceed the level of funding available in the contract. Failure to provide an annual spending plan and submit to the government by 31 October of each year shall be a deficiency.

The annual spend plan shall not require return for re-accomplishment or additional detail more than once.

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I-TEM /SECTION 2 - DEPARTMENT OF PUBLIC WORKS SUPPORT SERVICES - - - --

!.A

/GENERAL REQUIREMENTS

1.A.1 !SCOPE OF WORK: The contractor shall operate, maintain, and repair all facilities, utility systems, support equipment, pavements, grounds, real property installed equipment, and other infrastructure at Ft. Greely, Alaska, in accordance with the requirements defined in this work statement. Engineering design and new construction shall also be provided for larger projects. Tools, equipment, and supplies required for this work will be either government furnished or contractor furnished, as indicated in the requirements sec.l:ions or as negotiated. Facilities for contractor operations will be provided from existing facilities at Ft. Greely as determined adequate by the government. Additional facilities, if required, shall be programmed for construction, rented, or otherwise obtained by the contractor from off-site resources as necessary.

- Items of equipment installed in facilities and structures which provide functionality such as;

fixtures and piping, cooling systems, electrical systems, compressed air systems, fire protection systems, public address systems, sea-~rity alarm systems, built-in furnishings, personnel or equipment elevators, or any other permanently installed system or equipment that provides service that adds to the intended use of a building or structure.

Real Pro ert - All permanent improvements to property including but not limited to; buildings, bridges, pavements, utility systems, railroads, airfields, cooling towers, signs, fences, storage tanks, sewage lagoons, ball fields or other outdoor recreation facilities, antennas, drainage ditches, water towers, siren systems, storm drain systems, septic systems, monuments, and the land on which these items are located. Y

- Those actions performed on an equipment or real property item or system to replace or repair a or feature which is or will soon completely or partially prevent the item from efficiently the expected useful life of the item or system.

2.A.2 Cont'd

- A Department of Public Works (DPW) activity level required to economically preserve facilities and Most facilities involved would be either unoccupied or occupied at a low level. Prevention of deterioration of property due to weather elements or other natural forces is the primary objective. The end goal is to provide an economically recoverable and useable facility at some future point in time.

Normal (or fair) wear-and-tear - Deterioration in appearance or f~lnctionality over time of any equipment or real property item due to normal use for its intended purpose. Lack of maintenance and repair of the item in accordance with manufacturer's recommendations or standard industry practice will result in deterioration that is beyond what is considered to be normal wear-and-tear.

DEFlNI-TIONS CONT'D Preventive Maintenance - Those actions performed on an equipment or real property item or system designed to prevent or slow deterioration and failure of the item to fulfill its intended purpose and to preserve the useful life of the item.

I ITEM SECTION 2 - DEPARTMENT OF PUBLIC WORKS SUPPORT SERVICES

/REFERENCES: The current publication of the below listed references shall be followed by the contractor to the extent referenced in the specific requirements of this PWS to guide planning and activities. References listed will be used as general standards of comparison when evaluating contractor performance and procedures. Those items listed as (G) shall be used as guidance by the contractor and those listed as (D) are directive upon the contractor

1 2.A.3 krmv Reaulation 200-5, Pest Manaaement I brmy Pamphlet 21 0-8, Housing Utilization Management (G) I rmy Regulation 210-20, Master Planning for Arniy Installations (D) rmy Regulation 210-21, Army Ranges and Training Land Program (D)

Frniy Regulation 21 0-50, Housing Management (D) Army ~ G u l a t i o n 405-1 0, Acquisition of Real Property and lnterests Therein (D) firmy Regulation 405-70, Utilization of Real Estate (D) Army Regulation 405-90, Disposal of Real Estate (D) Army Regulation 41 5-28, Real Property Category Codes (D) brmy Regulation 41 5-5, Army Military Construction Program Development and Execution (G) I Army Pamphlet 420-1 1, Project Definition and Work Classification (D) Army Pamphlet 420-6, Directorate of Public Works Resource Management System (G) krmy Regulation 420-1 0, Management of Installation Directorates of Public Works (G) I (Army Regulation 420-1 6, Facilities Engineering Reports (D) I brmy Regulation 420-49, Utility Services (G) Army Regulation 420-70, Buildings and Structures (G) Army Regulation 420-72, Surfaced Areas, Bridges, Railroad Track, and Associated Appurtenances (G) ~ a t i o n a l Electric Code (D) 1

2.A.3 Cont'd i~ational Plumbing Code (D) 1 I - . , bir Conditioning and Refrigeration Institute Standards (G) Air Moving and Conditioning Association, Incorporated Standards (G) American National Standards Institute, Safety Code for Elevators, D~~mbwaiters, and Escalators (D) American National Standards Institute, Standard Code for Pressure Piping (G) kmerican Society of Heating, Refrigerating, and Air Conditioning Engineers Guide and Data Books (G) American Water Work Association Basic Water Treatment Operations Manual (G) ASME Boiler and Pressure Vessel Code (G) (Ft Greely Master Plan (D) I IF^. Greely Installation S t a t ~ ~ s Report and applicable DoD Guidelines (G) I i ITEM .A SECTION -:.--- 2 - DEPARTMENT OF PUBLIC WORKS SUPPORT SERVICES pny pub!lshed so~merc ia l or industry standards in common use and applicable to work performed under this PWS (G)

I p m s G a t i n g Guides (G) I

Standard Methods for the Examination of Water and Wastewater, Water Pollution Control Federation Manual. (G)

See Section 9, Safety.

DESCRIPTION OFEX~STING CONDITIONS

See Section 1 and attachments to this Performance Work Statement.

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2.6

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PERSONNEL QUALIFICAl~IONS See specific requirements stated in Sections 2.C, 2.D, and 2.E.

ITEM PRIMARY REQUIREMENT RELATED REQUIREMENTS PERFORMANCE STANDARD

I PRIMARY REQUIREMENT

b + e v e l o p and implement a written I plan to operate, maintain, and all facili-l:ies, real property equipment, utility systems, RELATED REQUIREMENTS

AR 420-10 and DA Pamphlet 420-6 may be used as guidance or the contractor may develop his own plan. Personnel shall be trained and mission impacts due to inadequate facilities or qualified to perforn~ assigned tasks in infrastructure. There shall be no more than 5 percent security surveillance equipment, accordance with current industry standards.

pavements, grounds, and all other ork shall be performed using current industry infrastructure on USASMDC owned standards such as the National Electric and or operated property at Ft. Greely, Plumbing codes. All supplies, equipment, Alaska, as defined in attached or vehicles, and tools needed to perform required referenced drawings and tables. services will be government furnished or funded This requirement includes any new unless otherwise negotiated or specified. The facilities, equipment, or other DPW representative shall approve individual property obtained by the ork requirements that are not part of the : government during the approved annual plan (See item 2.D.l) and performance period of this contract. exceed $5000 prior to initiating work. Priority The plan shall include procedures shall be given to preventive maintenance work

1 I I ldeterioration beyond normal wear and tear. There

PERFORMANCE STANDARD

There shall be no more than two (2) customer complaints per month. There shall be 110 adverse of work hours expended in any 30-day period for emergency or other crisis activity unless work was generated by circumstances outside the control of the contractor. Appearance and condition of facilities and grounds shall meet standards in Army Installation Status Reporting (ISR) description for "GREEN" status.

Facilities furnished by the Army in "AMBER" or "RED" status shall be continuously improved to a "GREEN" status and maintained there within the limits of funding provided. Function of all facilities and infrastructure shall continuously meet the intended purpose. Semi-annually update the plan to improve efficiency and government approval of planned ork on an annual basis and as to the plan occl_rr.

shall be no more than two callbacks per month to re-perform work.

FOR OFFICIAL USE ONLY

to minin-~ize emergency work and crisis management.

effectiveness. Cost effectiveness of direct labor and overhead shall be equivalent to, or better than, costs in "Means" estimating guide. Real property and real property installed equipment shall be maintained in good condition to allow continued use and prevent

2.C ISECTlON 2 - DPW OPERATIONS AND MAINTENANCE REQUIREMENTS

TEM PRIMARY R E Q U I R E M E N T ~ RELATED REQUIREMENTS 1 PERFORMANCE STANDARD

accordance with Army Pamphlet 420-1 1 ,, ?.C.2 Provide work planning, material and supplies identification and procurement, and scheduling and control of contractor work force activities. Assure required equipment and tools are available when needed.

Provide pest and weed control services in accordance with applicable portions of AR 200-5 to control noxious weeds, rodents, andlor insect pests in all USASNl DC owned or operated facilities and on all grounds at Ft

-The number of fl,~ll time workers shall be adjusted as experience is gained with work requirements to assure excessive manning is not maintained. The contractor shall use part time workers, and multi-tasking of workers to extent possible to productively use all available man-hours. The option to expand and contract the workforce to meet changing or seasonal requirements shall be used to the maximum extent possible. Efficiency of the workforce shall be evaluated and reported to the DPW representative once per year.

The contractor shall comply with Federal, State, by mice, rats, or other rodents or insects personnel who handle and and qualified in accordance with current standards. Compliance with any existing Federal, State or Local noxious weed with current industry laws shall be required. Personnel in Protection Agency (EPA) areas shall be given timely notice two (2) exceptions per of required precautions to prevent unhealthy exposure when pesticides are used.

Work requirements sliall be planned to identify requirec eq~~ipment, supplies, and man-hours and scheduled for completion to keep the direct labor workforce productive at a 75 percent on-the-job rate.. The thegovernment DPW representative on site shall approve the method of computing the on-the-job rate. Ordering and storagelstaging of supplies and materials for planned work shall not cause delays in work completion or idle time by the workforce on more than two (2) occasions per month.

FOR OFFICIAL USE ONLY

Due to Army funding policies, it is necessary to No more than one (1) occurrence per month of a categorize DPW work in accordance with misclassified work item shall occur.

guidance provided in Army Pamphlet 420-1 1.

1 hater system,-sewage system, and laccordance with current industry standards. Icontractor's control shall not exceed two (2) per systeml

I

?TEM PRIMARY REQUIREMENT

k.c.5 inperate and maintain government I !owned heating plants, potable

I lpower plants, associated l ~ e ~ u i r e d tools and equipment will be lper year. Response to restore outages shall be within I

RELATED REQUIREMENTS

All operators and maintenance trades persons shall be trained, qualified, and certified in

I l~etai led daily records shall be kept lof-the-art equipment for maximum energy lutility outages per year. Outages shall not present I

PERFORMANCE STANDARD

Outages caused by system failures unrelated to weather or other natural causes outside the infrastructure, and distribution systems. The power plant at S hem ya, for support of the Ground Based Radar at that location, is included in this requirement.

1 I I lserved facilities without damage to new or existing ( government furnished unless otherwise negotiated. Facilities shall be kept clean in all areas (See custodial requirements). Annual review and programming of infrastructure upgrades and improvements shall provide state-of all plant operations in accordance with normal industry practices.

~ 1 1 electrical, heating, and plumbing systems and 1 one (1) hour and shall prevent facility damage, and human discomfort. Operation and maintenance shall provide maximum energy efficiency based on existing available technology. No more than one (1) adverse impact to mission requirenients shall be caused by efficiency and reliability to the extent allowed by available funding.

extreme hardship to any installation resident.

Operation of the power plant at Shemya shall provide a mission reliability and availability of (Reliabilitv and niaintainability of the radar is classified information TBD based o_n Missile Defense requirements for the radar. This information will be provided separately-) Quality of utility service shall allow normal operation of

2.C.6 power units. Maintain operating logs and maintenance records on

FOR OFFICIAL USE ONLY

Determine requirements for, procure as required, operate, and maintain auxiliary and portable maintenance and repair when required. The portable power units. No more than one failure to contractor shall program purchase of maintain a unit in accordance with current industry and portable power units i.th a generating capacity of 25

Units shall be maintained in a state of constant operational readiness through a program of routine exercise of the units and immediate replacement units at life expectancy of existing units. Maintain operating and maintenance records on auxiliary and portable generating units in accordance with current industry standards.

appliances. Pressures, tem peratures, and voltages provided shall not cause unsafe conditions from use of standard appliances connected to the systems.

No adverse impacts to mission, personnel services, or emergency services shall occur due to lack of availability or operational capability of auxiliary or standards shall occur in any I-year period.

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ITEM ~ R I M A R Y REQUIREMENT 1 RELATED REQUIREMENTS 1 PERFORMANCE STANDARD 1

provide corrosio~ control and formal program shall be established to 'protective coatings maintenance for all facilities and structures, inside and take remedial action, and out. Maintain and repair new and existing cathodic protection coatings in family systems. is a change in

Replacement

Emergency support systems shall not fail to operate due to lack of contractor attention for tes.l:ing, operation, maintenance, or repair at any time. More than two (2) failures of similar nature and cause in any system in any 3-month period shall be a deficiency.

No facility, utility system, real property installed equipment, or other infrastructure shall become deteriorated beyond fair-wear-and-tear in functionality or appearance or fail due to lack of corrosion control or protective coatings. There shall be no more than one ( I ) valid complaint per month from occupants of unaccompanied personnel quarters or family housing residents of poorly maintained protective coatings.

2.C.8

Provide emergency response n emergency situation is one that endangers situations shall not occur due to failure by service to repair utility systems, personnel, or the environment, or if left Pcs9 f acilities, or other infrastructure on will shortly become such a situation

Test, exercise, maintain, and repair all emergency alarm or other automatic electrical or mechanical systems such as fire alarms, temperature alarms, fire pumps, electror~ic security and surveillance systems, etc.

1 1 response notification phone numbers to all Iproceed continuously until the emergency situation is a 24 hour per day, 7-day per week 1 basis.

or result in high cost to the government. The manner. Response to emergencies shall occur contractor shall make known emergency ithin 30 minutes of notification, and work shall occupied facilities except personal and equipment. Service shall include cleaning dormitory rooms and personal living of floors, windows, furniture, walls, bathroom quarters. .ixtures, window blinds, light fixtures, and dusting of horizontal surfaces. Provide paper 1 2.C.10

1 1 Itowels] soap, and toilet paper in bathrooms. 1 shall provide one waste receptacle or each worker in offices and at least one waste in each bathroom.

Provide custodial service in all

FOR OFFICIAL U S E ONLY

installation personnel.

Contractor shall provide all required supplies corrected.

See Table 2.C.1, "Custodial Standards."

SW-EN-09-0 I

2°C SECTION 2 - DPW OPERATIONS AND MAINTENANCE REQUIREMENTS

'EM

C . l l

FOR OFFICIAL USE ONLY

C.12

PRIMARY REQUIREMENT

Provide refuse collection and disposal for all facilities and requiring agencies on the USASMDC properties at Ft. Greely.

Operate any government furnished landfill area in. accordance with Federal, State, and Local EPA standards and permits.

Provide snow removal and ice control service for all roads, parking areas, runways, aircraft parking and taxiways, sidewalks, or any other vehicle or pedestrian traffic areas used for facility or property access. Prevent snow load and ice overburden on facility roofs and other facility or infrastruct~~re damage due to snow and ice accumulation. Develop and

RELATED REQUIREMENTS

Refuse collectior~ may be subcontracted to a local contractor who regularly provides refuse collection and disposal services. Refuse collection dumpsters and other containers shall be contractor furnished. Refuse collection vehicles shall be contractor furnished unless otherwise negotiated. Dumpsters and collection vehicles shall be maintained in a condition to prevent spills or odor complaints and placed in locations that do not distract from appearance facilities and grounds. A collection schedule shall be established with using agencies and personnel that prevents overflow of containers and efficient pick-LIP schedule. A program that prevents introduction of hazardous wastes and materials into the normal solid waste stream shall be established.

PERFORMANCE STANDARD

Disposal shall be at an EPA approved landfill. There shall be no more than one incident per month where more than two (2) dumpsters are overfilled due to established' pick-up schedule freque~icy. There shall be no more than three (3) complaints per year of any problems of odor or appearance due to refuse collection and disposal procedures. Lack of a positive niethod to inspect for hazardous waste in the solid waste stream at least once per week on a random ofsample basis will be a contract deficiency.

The contractor shall clear parking areas and sidewalks to dormitories. Severe snowstorm conditions will be considered when evaluating performance. Snow removal equipment will be government furnished unless otherwise negotiated. Personnel living on Ft Greely will responsible for snow removal from family anyhousing living quarters sidewalks and driveways.

No more than three (3) stuck vehicle calls per 30-day period on contractor maintained roadways. No adverse mission impact due to lack of access by routinely used vehicles caused by poor snow removal.

Response to remove snow initiated, if needed, no morc bethan 1 hour after abatement of a snowfall greater than three (3) inchs or when acc~~mulations restrict normal traffic. Emergency response and mission critical route:

shall not prohibit travel during any but the most extreme weather conditions. No vehicle or aircraft accidents shall be caused by inadequate snow implement an effective written snow removal plan.

removal. Lack of a written snow renioval plan will be considered a deficiency.

- -7 I 2.G 'SECTION 2 - DP'N OPERATIONS AND MAINTENANCE REQUIREMENTS

[imMq FRlMARY REQuiREMENT RELATED REQUIREMENTS PERFORMANCE STANDARD ;2.~:13 (Fr~v ide self-heip service items, Contractor personnel operating the self-help The contractor shall receive less than three (3) valid

I I Idone by homeowners. This provides most I I equipment, and assistance for persor~nel living at Ft. Greely.

use of government funds for daily items shall be made such as but not limited garden hand tools, push lawn mowers, alk-behind snow blowers, approved pesticides, etc. Types of available self-help supplies shall be changed to match demand.

Hours of operation shall be established that service shall be knowledgeable to provide simple home improvement and maintenance advice to customers. The intent of the self-help program is to allow i~idividuals to perform routine facility maintenance tasks corr~monly meet customer needs but provide effective use of available labor. The contractor shall not provide materials to customers for building renovations that require specialized skills and/or equipment.

customer complaints per quarter. The contractor sliall initiate action to update the self-help inventory within available funding limits when three (3) or more requests are received for the same new item. New itenis shall be obtained in less than 60 days.

FOR OFFICIAL USE ONLY

manufacturer's or in accordance ith standard industry practice.

The contractor shall maintain written records of here shall be no lack of availability of government maintenance and repairs on vehicles and other urnishedlfunded items due to contractor misuse or equipment items with a PI-~rchase price of over lack of proper maintenance. The mission or availability $5000. The contractor shall develop and of basic personnel services to be furnished under this administer a WarrantyIGuarantee program for contract shall not be adversely affected. The all new purchases in support of this contract. government shall not incur costs covered by warranty or repair or replacement of items that fail under T normal use.

ITEM PRIMARY REQUlREMENT 12.C.15 I~eqerate records avd provide

FOR OFFICIAL USE ONLY

record storage for DPW activities.

Maintain all government records, drawings, documents, and files relating to DPW functions provided o the contractor by the government or acquired or generated by the contractor for the government.

Control access to these documents.

RELATED REQUIREMENTS

All records shall become and remain the

PERFORMANCE STANDARD

Damage or loss of doc~~ments shall not occur due to property of the government. Existing and acquired government records and documents relating to the existing equipment and facilities will be provided to the contractor to preserve and manage. Contractor shall provide records upon request by DPW government representatives. Contractor work records shall provide an accurate history of details of work performed, dates performed, estimated and actual cost of work, and work approval documents. Records shall be kept of technical reports and evaluations, plans and programming documents, and any other electronic or paper records that document contractor efforts or may be valuable for future government technical review or trend analysis. All documents, drawings, and records shall be stored in containers designed for that purpose in a manner that allows easy access and prevents loss and damage.

method of filing, storage location, or poor method of access control. The performance of requirements in this contract shall not be adversely impacted by lack of records. In all cases, records kept for all systems, facilities, and equipment shall be adequate for another contractor or the government to determine current status and take over contract performance if necessary.

SW-E1V-09-01

I I I 2.G (SECTION 2 - DPIM OPERATIONS AND MAINTENANCE REQUIREMENTS 1

FOR OFFICIAL U S E ONLY

ITEM

2.C.16

2.C.17 I

RELATED REQUIREMENTS

Grounds maintenance equipment shall be government furnished unless otherwise negotiated. A written grounds maintenance planand shall be developed and implemented identifying grounds niaintenance requirements in all areas of responsibility. Dead decorative trees or shrubs shall be removed annually and replaced with plants suited to the soil and climate.

Improved areas of grounds shall be kept neatly mowed and trimmed to present a pleasing appearance during the growing season. The contractor is not responsible for grounds maintenance of yard areas around occupied family housing units.

PRIMARY REQUIREMENT

Provide Grounds maintenance of all property at Ft. Greely owned or operated by USASMDC.

PERFORMANCE STANDARD

No dead branches shall be left on decorative trees and shrubs that distract from appearance. Decorative trees shrubs shall not die frorr~ lack of water, disease, or insect infestation at a rate of more than tell (10) per year. Grass areas shall not be allowed to encroach on paved areas and sidewalks. Accumulation of leaves, twigs, fallen branches, discarded cans, bottles or other debris shall not be permitted on improved grounds or along fence lines. Trees and shrubs shall not be allowed to become overgrown near any facility or fence to detract from access, appearance, or facility function.

All fencing and gates shall be kept in good repair.

Erosion of soil shall not occur due to lack of vegetation by normal day-to-day wind and water actions. Grass in improved areas shall not be allowed to grow lo~iger than six (6) inches.

Provide maintenance and repair of all paved or graveled vehicle and pedestrian traffic areas including roads, parking areas, driveways, sidewalks, aircraft runways, aircraft taxiways, aircraft parking aprons, and aircraft service areas. Re-gravel roads or parking areas as required to provide safe and smooth surfaces and eliminate muddy spots and potholes.

Requirements include routine annual crack and pothole repair, cleaning, programming of major replacement or resurfacing, grading, and renioval of debris from runways and taxiways that could cause damage to aircraft.

No damage to vehicles or aircraft shall result from deteriorated or damaged traffic areas. No personal injury shall result from deteriorated or damaged sidewalks or other paved walk areas. Damaged or deteriorated roads or parking areas shall not detract from access to any facility or from appearance of the installation. Graveled drives or parking areas shall be graded to provide a sniooth surface and eliminate weed growth.

-EM /PRIMARY REQUIREMENT 1 RELATED REQUIREMENTS 1 PERFORMANCE STANDARD

C.18

C.19

C.20

FOR OFFICIAL USE ONLY

A set of master keys for use by security and fire protection personnel to gain access to any property on the installation is required to be available for emergency access at all times from a central location. Records of what persons have keys to what facilities and areas shall be available upon request. Procedures shall be established so keys are not made available to unauthorized personnel. Keys shall be obtained from personnel who no longer have a requirement for access.

The cost of utilities is a major cost of operation of Ft. Greely. The contractor DPW organization shall take the lead in efforts to reduce energy use corr~mensurate with mission and personnel requirements. Facilities and outdoor areas shall not be unnecessarily lighted or heated. Each year a formalized effort shall be undertaken to implement procedures and identify projects to improve energy efficiency of facilities and equipment.

banage and control all keys for the installation. Make duplicate keys from niasters as required. Provide a locksrr~ith service for the installation. Establish central storage location and written key control plan for master keys to all facilities, gates, and special access rooms on the installation.

Establish and implement procedures to minimize energy and water use at all facilities i11 accordance with support requirements.

Provide and maintain installation signs for traffic control and information and cautionary purposes. Maintain all required pavements markings on roads, parking lots, and for air traffic runways, taxiways, and parking ramps.

II required signs and markings for traffic be correctly sized, shaped, and colored in shall be neat and legible.

shall be colored and located shall be neat and legible

There shall be no delay in finding keys for access by emergency response personnel. There shall be not more than one occasion per year when the contractor fails to reclaim keys from a person no longer authorized access. There shall be only one occasion per year where the contractor's record of who has keys shall be in error. There shall be no instances when personnel who are not authorized access are given keys to an area or facility.

Information shall be distributed to the installation population twice per year on energy…