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Base Operations and Maintenance Support Services (BOMSS)
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AMD 0002, W9124M-19-R-0017, FS_HAAF_DRAFT

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W9124M19R0017

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0003

The CLIN description has changed from Preventative Maintenance Orders (PMOs) to Facility Maintenance – Vertical/Horizontal (PMOs/OWOs.

The CLIN extended description has changed from:

The contractor shall perform recurring sustainment work, inspections, minor maintenance, and servicing of equipment, utility plants, systems, buildings, structures, and grounds facilities at FS and HAAF as delineated in the PWS, Attachments, and all applicable technical exhibits. The Contractor shall provide all materials/supplies, parts, tools, property, equipment, and contractor provided vehicles to perform PMOs unless provided for as Government Furnished Property/Equipment.

To:

Facility Maintenance – Vertical/Horizontal (PMOs and OWOs). The contractor shall perform recurring sustainment work, inspections, minor maintenance, and servicing of equipment, utility plants, systems, buildings, structures, and grounds facilities at FS and HAAF as delineated in the PWS, Attachments, and all applicable technical exhibits. The Contractor shall provide all materials/supplies, parts, tools, property, equipment, and contractor provided vehicles to perform PMOs and OWOs unless provided for as Government Furnished Property/Equipment.

SUBCLIN 0003AA

The CLIN description has changed from Facility Maintenance Vertical (PMOs) to Facility Maintenance Vertical (PMOs/OWOs).

FS/HAAF- CLS 411. The Contractor shall inspect, repair and maintain all existing buildings, structures, and their components listed in real property records at FS and HAAF. The Contractor shall provide sustainment of vertical facilities such as buildings and all utilities plant structures within the five (5) foot demarcation line, excluding Army Family Housing IAW Attachment 6 – CLS 411 Facility Maintenance – Vertical.

FS/HAAF- CLS 411. Facility Maintenance Vertical (PMOs and OWOs). The Contractor shall inspect, repair and maintain all existing buildings, structures, and their components listed in real property records at FS and HAAF. The Contractor shall provide sustainment of vertical facilities such as buildings and all utilities plant structures within the five (5) foot demarcation line, excluding Army Family Housing IAW Attachment 6 – CLS 411 Facility Maintenance – Vertical.

SUBCLIN 0003AB

The CLIN description has changed from Facility Maintenance Horizontal (PMOs) to Facility Maintenance Horizontal (PMOs/OWOs).

FS/HAAF- CLS 420. The Contractor shall perform maintenance and repair of surfaced areas, including asphalt and cement concrete pavements, gravel and earth surfaced areas, and associated structures at FS and HAAF. The Contractor shall inspect, repair, and maintain the utility systems and components associated with facilities listed in real property records IAW Attachment 7 – CLS 420 Facility Maintenance – Horizontal.

FS/HAAF- CLS 420. Facility Maintenance Horizontal (PMOs and OWOs). The Contractor shall perform maintenance and repair of surfaced areas, including asphalt and cement concrete pavements, gravel and earth surfaced areas, and associated structures at FS and HAAF. The Contractor shall inspect, repair, and maintain the utility systems and components associated with facilities listed in real property records IAW Attachment 7 – CLS 420 Facility Maintenance – Horizontal.

CLIN 0005

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Emergency/Critical (Priority 1). The contractor shall execute Priority 1 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS, reference paragraph 2.2.2.4. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 1 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 1 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Emergency/Critical (Priority 1). The contractor shall execute Priority 1 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS and Attachment 2. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 1 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 1 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

CLIN 0006

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Urgent (Priority 2). The contractor shall execute Priority 2 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS, reference paragraph 2.2.2.4. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 2 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 2 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Urgent (Priority 2). The contractor shall execute Priority 2 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS and Attachment 2. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 2 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 2 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

CLIN 0007

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Routine (Priority 3). The contractor shall execute Priority 3 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS, reference paragraph 2.2.2.4. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 3 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 3 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

Demand Maintenance Orders (DMO) are unscheduled and are categorized by priority: Routine (Priority 3). The contractor shall execute Priority 3 DMOs for all VERTICAL & HORIZONTAL maintenance and repair, as delineated in the PWS and Attachment 2. This support includes all personnel, supervision, nonpersonal services, tools, equipment, operating supplies, and other items necessary to support the Priority 3 DMO in strict compliance with the attached PWS. The Government has estimated the number of Priority 3 DMOs for vertical and horizontal maintenance for the five (5) year ordering period for execution at the task order level.

CLIN 0009

ODC/Materials are only authorized to the extent that it is necessary for the performance of this contract for DMOs ONLY. The cost for materials for PWOs/IJOs SHALL be invoiced under CLIN 0008AA and 0008AB. The full procedure and terms for the authorization of ODC/Material expenses are prescribed in the PWS. The estimated cost cited in the ODC/Materials CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. ODC/Materials are not to exceed (NTE) $3.7 annually, $18.5 for the five (5) year ordering period. The contractor SHALL ensure GFEBS is coded correctly for ODC/Materials- UTILITY SERVICES for CLS 501/502/503 ODC/Materials- MUNICIPAL SERVICES for CLS 403/408/510 ODC/Materials-SUSTAINMENT, RESTORATION, MODERNIZATION (SRM) for CLS 411/420

ODC/Materials are only authorized to the extent that it is necessary for the performance of this contract for DMOs ONLY. The cost for materials for PWOs/IJOs SHALL be invoiced under CLIN 0008. The full procedure and terms for the authorization of ODC/Material expenses are prescribed in the PWS. The estimated cost cited in the ODC/Materials CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. ODC/Materials are not to exceed (NTE) $3.7 annually, $18.5 for the five (5) year ordering period. The contractor SHALL ensure GFEBS is coded correctly for ODC/Materials- UTILITY SERVICES for CLS 501/502/503 ODC/Materials- MUNICIPAL SERVICES for CLS 403/408/510 ODC/Materials-SUSTAINMENT, RESTORATION, MODERNIZATION (SRM) for CLS 411/420

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

1.0 Introduction. This is a non-personal services contract to provide Base Operations and Maintenance Services for the Directorate of Public Works (DPW). The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all management, services, materials, supplies, supervision, labor, and equipment; except that specified herein as Government-furnished, to perform DPW Base Operations and Maintenance Services at Fort Stewart (FS), Georgia and Hunter Army Airfield (HAAF), Georgia.

1.1 Background. FS/HAAF has contracted the DPW Base Operations and Maintenance services since July 2001. The contracted effort has changed over the years to meet Division, Garrisons, and DPW missions for our customers. The work described in this contract involves a broad range of non-personal base operations and maintenance services in support of DPW headquartered at FS and HAAF, Georgia.

FS is located near Hinesville, GA, 41 miles southwest of Savannah, GA and is the home of the 3rd Infantry Division which is the Army's Premier Power Projection Platform on the Atlantic Coast. It is the largest, most effective and efficient armor training base east of the Mississippi, covering 280,000 acres including parts of Liberty, Long, Tattnall, Evans, Chatham, and Bryan counties in Southeast Georgia.

HAAF is located in historic Savannah, GA and is home to the Army's longest runway on the east coast (11,375 feet) and the Truscott Air Deployment Terminal. Together these assets are capable of deploying units such as the heavy, armored forces of the 3rd Infantry Division or the elite light fighters of the 1st Battalion, 75th Ranger Regiment.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. Historical workload data is incorporated at Technical Exhibit (TE) 2, 2A, 3 and 3A.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables and PWS, presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill Base Operations and Maintenance for DPW and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. FS/HAAF is located in the humid subtropics with long, hot summers and mild winters. Summer temperatures average 81o degrees in July and winter temperatures average 50o degrees in January. Summer high temperatures of 106o degrees and winter temperature of two (2o) degrees have been recorded. The first frost usually occurs in November and continues through February or the beginning of March. The average rainfall is 50 inches (yearly) with slightly over half occurring between June and September. Under normal circumstances wind speeds rarely exceed ten (10) knots. The hurricane and tropical storm season normally occurs during July through October.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the COR or ACOR.

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. Not Applicable.

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area (FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The contract shall include a five (5) year ordering period.

2.1.2.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor to include IT/Network accounts and access with the appropriate Government organizations. The Phase-in Plan shall be submitted at the post award conference. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the Contracting Officer’s (KO) approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the 60 days prior to contract start, the Contractor's key personnel, as proposed and accepted in the solicitation, shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility.

2.1.2.3 Workforce. The Contractor shall commence all operations required by the contract as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract. During the sixty (60) calendar day period immediately prior to the end of the contract (if the Contractor is not awarded the subsequent contract for this service), the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Phase-out Plan shall be submitted ninety (90) calendar days prior to the end of the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be primarily performed at Fort Stewart (FS) and Hunter Army Airfield (HAAF), GA and the surrounding training areas. There are some properties that are outside of these boundaries that will be maintained that belong to the government. For example, the inner and outer markers in Savannah. A map of Fort Stewart/HAAF is referenced in TE 1, 1A, and 1B.

2.1.3.2 Hours of Operation. The Contractor's regular duty hours shall be 0730 to 1600 Monday through Friday, excluding Federal Holidays, except as stated otherwise within applicable Annexes. The Contractor shall ensure that service to customers is not interrupted during break and lunch periods. In these and other such cases individual employees shall be required to perform shift work which shall represent regular duty hours for those employees. Variances in operating hours, other than those specified in the applicable Attachments, must be approved by the KO or COR and submitted 30 days in advance of the proposed change.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

2.1.4.1 The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the DPW mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central POC for Contractor operations.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within one (1) hour. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. Not Applicable.

2.1.6 Emergency Services. Emergency medical treatment will be provided by the Winn Army Community Hospital in order to prevent undue suffering or loss of life. Emergencies will be treated only during the period of emergency and appropriate action will be taken to discharge or transfer such patients as soon as the emergency period ends. Charges for medical care will be at the prevailing rate and at the Contractor's expense.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO and COR/ACOR immediately, not later than (NLT) two (2) hours of the incident. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned vehicles occurs.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance or as often as deemed by the KO. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) within ten (10) calendar days after award and approved within five (5) business days before the end of the phase-in period. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1 The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. Not Applicable.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel. Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any key person(s) become, or are expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays, the Contractor shall promptly provide a substitute with equal or greater qualifications than that of the original employee. The Contractor shall ensure all key personnel terminated or released from performance on this contract are replaced within ten (10) workdays of the termination or release. The Contractor shall provide resumes on all replaced key personnel within (10) work days of hire/change to the KO/COR.

Contractor personnel performing work under this contract shall have and maintain a National Agency Check Investigation (NACI) at time of the contract start date and for the life of the contract. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language. Contractor identified administrative personnel may require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check (NACI).

2.1.11.1.1 The following are considered key personnel by the Government:

2.1.11.1.1.1 Program Manager (PM)/Alternate Program Manager (APM): The Contractor shall provide a PM for the requirement who shall be responsible for the performance of the work under this contract. The name of this person, and an designated Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference or within 30 days to the KO. The PM or designated APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or designated APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

2.1.11.1.1.2 GFEBS PM Coordinator Lead. The GFEBS PM Coordinator Lead shall have demonstrated experience in successfully setting up a GFEBS PM Program on a military installation. The name of the GFEBS PM Coordinator Lead shall be provided by the Contractor to the COR/ACOR at the post award conference. The GFEBS PM Coordinator Lead shall be available between 0700 - 1600 hours, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The GFEBS PM Coordinator Lead shall have the following roles in GFEBS:

· Real Property Viewer

· A76 master Data Maintainer

· A76 Material Requirement Planning Maintainer

· A76 Plant Maintenance Order Approver

· A76 Plant Maintenance Order maintainer

· A76 Plant Maintenance Reporter

· Goods Receipt Processor

· Permit Approver

· Plant Maintenance Reporter

· Preventative Maintenance Controller

· Work Notification Processor

2.1.11.1.1.3 Quality Control Manager (QCM). The Contractor shall designate a QCM who shall be responsible for implementing and supervising all aspects of the Quality Control Program. The QCM shall be a full time position dedicated solely to this contract. The Contractor QCM shall not be the PM. The duties of the QCM do not have to be limited exclusively to QC tasks. The QCM shall report directly to the Contractor’s Corporate Headquarters and not to the PM.

Qualifications for identified key personnel are:

Program Manager
Minimum of five (5) years operations experience in Human Resources, Financial Resources, Facility Repair & Maintenance, Contract Management, and Report Presentations. Minimum of two (2) years as the PM on Operation and Maintenance (O&M) contract greater than $20 million per year.

Minimum education: Bachelor’s degree in Business Administration (BBA) or Engineering

Alternate Program Manager (APM)
Minimum of three (3) years operations experience in Human Resources, Financial Resources, Facility Repair & Maintenance, Contract Management, and Report Presentations. Minimum of one (1) year as the DPM on Operation and Maintenance (O&M) contract greater than $10 million per year. Minimum education: Bachelor’s degree in Business Administration (BBA) or Engineering
GFEBS PM Coordinator Lead
Minimum of three (3) years GFEBs experience specifically dealing with Property, Plant, and Equipment (PPE), Business intelligence, and projects; with minimum of one (1) year experience on Operation and Maintenance (O&M) contract greater than $10 million per year. Minimum education: Bachelor’s degree in Business Administration (BBA)
Quality Control Manager (QCM)
Minimum of five (5) years operations experience in managing a Quality Control Program, Facility Repair & Maintenance, Contract Management, and Report Presentations. Minimum of two (2) years as the QCM on Operation and Maintenance (O&M) contract greater than $10 million per year.

Minimum education: Bachelor’s degree in Business Administration (BBA)

2.1.11.1.2. Mission Essential Personnel Requirements and Qualifications.

2.1.11.1.2.1 Pipe Fitter/Plumber: The Lead Plumber/Pipe Fitter shall have a Master (Unrestricted) Plumbing license at each installation (FS and HAAF).

2.1.11.1.2.2 Boiler Operators: Boiler operators at FS shall have a Third Class Power Engineer Certification by the National Institute for the Uniform Licensing of Power Engineers (NIULPE) and the Lead shall have a Second Class Power Engineer Certification by NIULPE). Boiler operators at HAAF shall have a Fourth Class Power Engineer Certification by NIULPE and the Lead shall have a Third Class Power Engineer Certification by NIULPE.

2.1.11.1.2.3 Wastewater Treatment Operators: All operators shall possess a Wastewater Operator License Class III or higher certificate issued by the State of Georgia. The Responsible Charge Operator at FS shall possess a Class II or higher certificate issued by the State of Georgia and the Responsible Charge Operator at HAAF shall possess a Class I certificate issued by the State of Georgia.

2.1.11.1.2.4 Water Treatment Operators: All operators shall possess a Water Operator License Class II or higher certificate issued by the State of Georgia. The Lead Water Operator at each location (FS and HAAF) shall possess a Class I or higher certification issued by the State of Georgia.

2.1.11.1.2.5 Pest Control: All pest control applicators shall have Georgia Department of Agriculture Commercial and Structural certifications in Right of Way, Turf and Ornamental, Aquatics, Mosquito Control. All technicians at each location (FS and HAAF) will be state permitted for Nuisance Wildlife Control. All applicators are required to have both Household Pest Control (HPC) and Wood Destroying Organism (WDO) certifications from the Georgia Department of Agriculture Structural Pest Control Commission. Personnel shall also be trained in pesticide exposure first aid procedures.

2.1.11.1.2.6 Heating, Ventilation, and Air Conditioning (HVAC) Technicians: Individuals performing HVAC operations shall be certified in handling and use of all refrigerants (U.S. Environmental Protection Agency (EPA) Certification Requirements, Sections 608 and 609 of the 1990 Clean Air Act Amendments and 40 Code of Federal Regulations (CFR), Part 82, Subpart F, Protection of Stratospheric Ozone.

2.1.11.1.2.7 HAZMAT: All personnel handling hazardous wastes must be trained IAW 40 CFR 265.16. Those responding to HAZMAT spills and clean up shall be trained IAW 29 CFR 1910.

2.1.11.1.2.8 Electrician: The Lead Electrician shall have a Master Electrical license at each installation (FS and HAAF).

2.1.11.1.3 Contractor Identification. The Contractor shall provide each employee an identification (ID) card on contract start date or on the employment start date. The ID card format shall be provided to the COR during the Phase In period and approved by the COR and include at a minimum; the badge number, date issued, expiration date (not to exceed the end date), employee's name, Contractor's name, functional area of assignment, and color photograph. The identification cards for key personnel shall also indicate their job titles. The employee ID cards shall be surrendered to the Contractor at the time of employee’s separation or the end of the contract, whichever comes first. Unless otherwise specified in the contract, each Contractor employee shall wear the ID card in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.4 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security violations. The Contractor shall report the incident to the COR and KO within 24-hours of incident. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.1.11.1.5 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.6 Organizational Conflict of Interest (OCI). The Contractor shall not hire any person whose employment would result in a conflict of interest under the Procurement Integrity Act or other laws or regulations.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within five (5) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. Applicable only for CLS 411 and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.1.1 The Contractor subject to funding limitations and constraints in existing task/delivery orders shall receive requests for any aspect of real property maintenance and repair, information, services, technical assistance, and environmental service issues. Requests shall be received electronically, verbally, by telephone, or in person. These requests will come from the DPW Service Order Contractor (a separate contract), the COR or KO. The DPW Service Order Contractor will be responsible for the initial acceptance and input of all work order request into the General Fund Enterprise Business System (GFEBS) on a daily basis and final close out of the order. The Service Order Contractor will be responsible for assigning the GFEBS order number and assigning the priority level. The order information will be entered into GFEBS by the Base Operations Contractor and returned to the Service Order Contractor to close out the order. Reference TE 7 for DMOs processing procedures and Attachment 2 Facility Maintenance Instruction.

2.2.2 General Fund Enterprise Business System (GFEBS). GFEBS is the web-based asset and accounting system that is used as the key component for work that is performed on the Garrison. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA). The Contractor shall use GFEBS for direct entry of all financial transactions to include tracking and monitor labor (direct and indirect and productive and non-productive), materials, equipment, and subcontracting costs used in performance of this contract. Minimum information tracked shall include but not limited to; costs required by the Contractor to maintain by facility number, code, type of work (K, L, M) contract line number, FS or HAAF location, and time. This should include employee identifying number, customer, General Ledger (GL) Account, shop, task, work request number, and Work Breakdown Structure Code. Reference TE-9 for a list of primary and secondary source of GFEBS Coding.

2.2.2.1 GFEBS Certification. The Contractor shall possess a working knowledge of GFEBS and shall complete GFEBS training modules provided by the Government within thirty (30) days of being employed. The Contractor shall provide certificates of completion for all roles required to perform the requirements of the position. The Contractor shall be responsible for GFEBS data entry and reporting. The GFEBS Coordinator/analyst shall have, at a minimum, three (3) years of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

2.2.2.2 Preventive Maintenance Orders (PMO). The Contractor shall perform all PMOs for facilities and equipment listed in TE 8 and applicable Attachments. The Contractor technicians shall complete scheduled PM work within five days for monthly PM’s, fourteen days for quarterly PM’s, and 30 days for semi-annual and annual PM’s. Historical PM data is provided in TE 8. Within seven days of PMO completion, the contractor shall close out the PMO in GFEBS.

2.2.2.2.1 PMO Program. The Contractor shall develop and execute a PMO program during the base year. The PM Program shall be fully implemented within 12 months of contract award. The Contractor shall first inventory and/or verify the equipment for the buildings located in FS/HAAF. During the equipment inventory assessment, the Contractor shall at a minimum, collect the equipment MCD (serial) number, equipment description, work center (shop), building number, frequency basis for that equipment (e.g.- monthly, quarterly, annually, etc.), maintenance plan and task list. Upon completion of the equipment verification, the PMO program shall be developed and entered into GFEBS. The PMO program shall be completed and fully operational in GFEBS no later within 12 months of contract award.

2.2.2.2.2 At the approval of PMO program, the Contractor shall respond to and complete scheduled PMO work within five (5) business days, IAW the PM scheduled work issued by GFEBS, or by the time specified on the GFEBS preventive maintenance plan/work order. PM work shall comply with the local DPW and IMCOM GFEBS business rules; and the IMCOM Facility Maintenance Instruction, referenced in Attachment 2. The PM program will adjust as IMCOM or the local DPW issues subsequent directives or guidance. This information is currently not in GFEBS, the Contractor will have the base year to gather and input this information into the system.

2.2.2.2.3 PMO Schedules. Once the PMO Program is established in GFEBS, the contractor shall create a PM scheduler. The Contractor shall continually update the list as required with the DPW BOID PM Coordinator. The PM scheduler shall be MS Excel based and include work center, maintenance plan, equipment number, equipment description, building number, frequency, task list, date called/scheduled, and any additional notes pertinent to the PM (e.g.- date added, new building, etc.). Additionally, by close of business each week, the Contractor shall provide the COR/ACOR in MS Excel, a project PM planning schedule of work to be accomplished in the following week.

2.2.2.2.4 Approved PM Schedule. The Contractor shall strictly adhere to the scheduled PM dates to facilitate verification of work by the COR/ACOR in GFEBS. If the Contractor finds it necessary to reschedule a PM, a written request shall be made to the COR/ACOR detailing the reasons for the proposed change at least five (5) working days prior to the originally scheduled PM date. No scheduled PM dates shall be changed without the prior written approval of the COR/ACOR.

2.2.2.2.5 PMO Stickers/Log. Upon completion of the PM inspection, the Contractor shall attach a sticker to the equipment item (or in the immediate vicinity thereof) indicating the equipment Maintenance Control Designation (MCD) number, the date of maintenance, and the initials and identification number of the Contractor employee who performed the work. PM will not be considered performed unless the sticker is current and affixed and an L&E Utilization Preventive Maintenance (EHSC Form 4288-2) line entry is made to document the PM action. The PM sticker information which includes the MCD number, date of maintenance and warranty information will be added into GFEBS by GFEBS T-code “IE01.” In instances where a PMO sticker is not practicable, then the Contractor may elect to maintain a current PMO log in lieu of a sticker.

2.2.2.3 Operations Work Orders (OWO) (reference CLIN 0004). The Contractor shall respond to and complete individual tasks related to OWOs. An OWO is recurring maintenance, cyclical in nature, outside of GFEBS scheduled PM, requested demand maintenance, or projects. Reference TE 9 for the work codes for task within the PWS.

2.2.2.4 Project Work Orders (PWOs) (reference CLIN 0008).

2.2.2.4.1 DA Form 4283, Facilities Engineering Work Requests, shall serve as the authorization document for the initiation and execution of PWOs. The COR or designated government representative shall prepare the DA Form 4283 and submit to the BOID for processing and approval. The PWO (4283 form) should cover the following parameters:

a. Actual labor hours, materials and costs for items other than pre-expended bin materials expended.

b. COR or designated representative signature indicating work has been performed and date. If representative is not available, the Contractor shall so note on the DMO document.

c. Maintenance Control Designator (MCD) number of equipment item and/or facility worked on under the DMO.

d. As-built information for any utility infrastructure changes made during the course of the work, or operation and maintenance manuals for any installed equipment (as applicable).

e. Site sketch indicating area where work was performed and schematic of activities (as applicable).

f. Digital photos before and after work performance (as applicable).

2.2.2.4.2 Cost Estimates PWOs. The Government will provide the Contractor with the DA Form 4283 that delineates the scope of the project. PWO/IJO is defined in Attachment 2 (Facilities Maintenance Instruction) and results in the creation or addition to an existing facility or of a building component or system which did not exist prior to the work, irrespective of whether the work is funded from a construction or an operation and maintenance (O&M) account. PWO/IJO that exceeds $150,000 shall be accomplished through a separate contractual vehicle.

The PWO will be negotiated as follows:

a. The Contractor shall provide the preliminary desktop (scoping) cost estimate based on the DA Form 4283 to the COR within five (5) working days of receipt,

b. When requested in writing by the COR, the Contractor will provide detailed estimates within ten (10) working days of receipt of the request,

c. Negotiate the terms and conditions of the PWO, to include a scheduled completion date. The government reserves the right to complete any of these projects outside of this contract at its sole discretion.

d. Fully Burden Labor Rates (FBLR) shall not exceed labor rate schedule incorporated at Attachment 20.

It is estimated that the number of detailed estimates required under this contract will be approximately 200 per year (not to exceed $3,000,000.00 annually).

2.2.2.4.3 Preparation of Detailed Proposal. The Contractor shall prepare detailed proposal of the labor, equipment and materials required to complete PWO/IJO work using industry accepted estimating procedures and data from R.S. Means, Building Construction Cost Data, or other appropriate l sources approved through the COR to the ACO. Proposals shall be prepared electronically, using WinEst Estimating System or other government approved system. All proposals, supporting information, documentation, and calculations shall be submitted through the COR to the ACO.

2.2.2.4.4 Subcontract Work. PWOs subcontracted require three (3) independent offers and the low offer is accepted will not require a detailed cost estimate. Work, which the Contractor proposes to subcontract, shall be identified in the estimate. Information, documentation and calculation required for subcontract work is the same as that required for work to be performed by the Contractor's work force.

2.2.2.4.5 Specialty Subcontracting Work. For specialized services where R.S. Means or other estimating standards are not applicable, the Contractor shall prepare a proposal that shall include a minimum of three (3) subcontractor quotes. Quotes shall include all labor, material and equipment necessary for subcontractor to complete the work to be performed on the work request. If the work is of such a type that only one (1) subcontractor can be found to perform the work, then a proposal, including breakout of costs, shall be provided sufficient for the KO to determine that the price is reasonable. If only one (1) subcontractor is solicited the contractor shall provide information to the KO sufficient to justify the sole source procurement.

2.2.2.4.6 Execution of PWO Work. The contractor shall provide proposals for all PWO Work addressing the scope, performance schedule and proposed price. The proposal shall provide supporting data presented including labor, and other direct costs such as equipment, material, and subcontract estimates. The COR will evaluate the Contractor's estimate to determine if: (1) the scope has been clearly and accurately identified, (2) the task hours have been properly estimated with supporting data presented, and (3) equipment, material, and subcontract estimates are reasonable and properly documented and provide recommendations to the KO. After the estimate has been reviewed, the KO will determine whether to approve or negotiate elements of the PWO. Upon KO acceptance or negotiation of the proposed PWO, the KO will execute a task/delivery order.

2.2.2.4.7 Wage Rates for PWOs. Specific work shall be subject to wage rates under the Construction Wage Rates as identified in the Section J.

2.2.2.4.8 PWO Bi-weekly Meetings. The Contractor shall attend a biweekly meeting with DPW personnel to provide schedule updates for all current PWOs. Schedules shall include as a minimum for each work order: (b) Change Order Number (if applicable) (c) Facility Designation (d) Priority (e) Initials of Quality Assurance Specialist assigned to the work order (f) Total person hours as issued by ACO (g) Level of work (II or III, as applicable) (h) Description of Scope of Work (i) Date Contractor received…

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