PWS UPH Washer Dryer Maintenance Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

Directorate of Public Works (DPW), Housing Division

Unaccompanied Personal Housing (UPH) Washer and Dryer Movement and Maintenance / Repair

Dated June 05, 2025

SECTION C – Performance Work Statement

Part 1 General Information

C.1. General: This is a non-personal services contract to provide Unaccompanied Personal Housing (UPH) Washer and Dryer Movement and Maintenance/Repair Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor personnel.

C.1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Unaccompanied Personal Housing (UPH) Washer and Dryer Movement and Maintenance/Repair Services as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

C.1.2. Background: Washers and Dryers are required to be provided to Soldiers assigned to Fort Polk. Resident Soldiers in Fort Polk’s barracks rely on washer and dryer service to sustain their quality of life. Approximately 3,000 Demand Maintenance Orders (DMO) were submitted during the past year. A representative listing of machines and locations are shown in Technical Exhibit C

- Building Listing and Equipment Location.

C.1.3. Objectives: The basic service objective includes the following:

C.1.3.1. Repair machines located throughout the Fort Polk Installation.

C.1.3.2. Hook-up machines located throughout the Fort Polk Installation.

C.1.3.3. Salvage machines located throughout the Fort Polk Installation.

C.1.4. Scope: The Contractor shall furnish transportation, equipment, and personnel to repair, hook-up or salvage machines located throughout the Fort Polk Installation. Approximately 3,000 Demand Maintenance Orders have been issued during past yearly period. A representative listing of machines and locations are shown in Technical Exhibit C - Building Listing and Equipment Location. The Directorate of Public Works (DPW) Work Order Section, through the Contracting Officer Representative, will request work on a Demand Maintenance Order. The Contractor shall only be paid for work requested by this contract. The quality, location, and make of machines to Attachment 1 – DPW UPH Performance Work Statement Page 1 of 43

Attachment 1 – DPW UPH Performance Work Statement Page 2 of 43 be serviced may vary during the contract period. The Contractor shall hook-up and place machines in operable condition as stated in paragraph C.5.3.

C.1.5. Period of Performance: The period of performance (POP) shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

C.1.5.1. Option to Extend Services: The Government may require continued performance of any services within the limits and at the rates specified in the contract IAW 52.217-8. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed six (6) months. The Contracting Officer may exercise the option by written notice to the Contractor any time prior to contract expiration.

C.1.6. General Information

C.1.6.1. Quality Control (QC): Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

C.1.6.1.1. Quality Control Program: The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) shall be submitted to the Contracting Officer (KO) for approval within thirty (30) calendar days after contract award and within five (5) calendar days when changes are made thereafter.. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his QC system.

C.1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract.

C.1.6.1.1.2. The QCP, at a minimum, shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent recurrence of discrepancies;

procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints.

C.1.6.1.1.3. Upon request from the Contracting Officer’s Representative (COR), the Contractor shall provide all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

C.1.6.1.1.4. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and

Attachment 1 – DPW UPH Performance Work Statement Page 3 of 43 shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

C.1.6.1.2. Non-Conformance Report (NCR): When the Contractor does not meet contract requirements, a nonconformance report may be issued. The NCR is a tool to document and address all contractual nonconformance (deficiencies) when contract remedies are not used. NCR is a letter to a Contractor that identifies nonconformance with a contract requirement and requests Contractor corrective action with the purpose to both correct the immediate nonconformance and also prevent recurrence. The Contractor shall reply in writing prior to the suspense date. The response shall include an explanation for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

C.1.6.2. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

C.1.6.3. Recognized Federal Holidays: The Contractor is not required to perform services on the following holidays:

New Year's Day Martin Luther King Jr.'s Birthday President's Day Memorial Day Juneteeth Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1st day of January 3rd Monday of January 3rd Monday of February Last Monday of May 19th day of June 4th day of July 1st Monday of September 2nd Monday of October 11th day of November 4th Thursday of November 25th day of December

C.1.6.4. Hours of Operation: The Contractor shall be responsible for providing services between the hours of 8:00 a.m. – 4:30 p.m. Monday through Friday, except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons.

C.1.6.5. Place of Performance: The Contractor shall perform services under this contract at government facilities located at Fort Polk, Louisiana.

C.1.6.6. Type of Contract: The Government will award a Firm Fixed Price (FFP) contract.

C.1.6.7. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property for contractor use. At the close of each work period, Government facilities, equipment, and material shall be secured.

C.1.6.7.1. Installation Physical Security

C.1.6.7.1.1. Contractors shall provide an access roster to Directorate of Emergency Services (DES), Physical Security Office of all employees monthly or when any personnel change occurs for access to Fort Polk. Access rosters must be forwarded by the COR to the Visitors Control Center (VCC) using a specific format electronically from a government computer. All personnel employed under this contract will adhere to all Fort Polk access control policies which include, weapons registration, transportation of weapons on the installation, access control policies, use of installation passes and identification (ID) cards, and the operation of motor vehicles.

C.1.6.7.1.2. An access roster will also be furnished to the Security and Intelligence Division (S&ID), Directorate of Plans, Training, Mobilization, and Security (DPTMS) quarterly for Contractor employees that require a common access card (CAC). A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC Access Card holders to include entrance of visitors. Contractors will identities proof all employees using e-verify and ensure that no illegal immigrants are employed under the umbrella of this contract.

C.1.6.7.1.3. Physical Security Plan: The Contractor shall address the physical security aspects associated with contract performance in government furnished facilities. The plan shall describe how the security plan shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor controlled facilities (if applicable). A list of installation buildings for which the Contractor shall be responsible shall be included in the plan. The Contractor shall maintain an active security checklist for each facility under the Contractor's control. The plan shall comply with the provisions of Army Regulation (AR) 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), 5220.22(D) and the Fort Polk, Installation Physical Security Plan.

This security plan will be reviewed annually by the DES to ensure regulatory requirements. The Contractor shall submit the Physical Security Plan to the KO for review and acceptance within ten

(10) work days after contract award date.)

C.1.6.7.1.4. Key Control: Keys will be issued to the Contractor by the Government. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced or used by unauthorized persons. All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

C.1.6.7.1.4.1. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor's Key Control Plan shall provide for government access, 24 hours a day, seven days a week, to all government-furnished facilities. The plan shall comply with AR 190-13, the Army Physical Security Program, and AR 190-51. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer Representative.

C.1.6.7.1.4.2. In the event keys are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer’s Representative, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Attachment 1 – DPW UPH Performance Work Statement Page 4 of 43

Attachment 1 – DPW UPH Performance Work Statement Page 5 of 43 replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

C.1.6.7.1.4.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer Representative.

C.1.6.7.1.5. Lock Combinations: Not Applicable

C.1.6.7.2. Installation Anti-Terrorism / Force Protection (AT/FP)

C.1.6.7.2.1. Pursuant to Department of Defense (DoD) Instruction Number 2000.16, V-1. DoD Antiterrorism (AT) Standards, dated November 17, 2016, each Contractor employee requiring access to a federally-controlled installation, facility and/or federally-controlled information system(s) shall complete AT Level I Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf. The Contractor is responsible for ensuring that all applicable employees have completed anti-terrorism awareness training and shall certify that their workforce has completed the training through the submission of certificate(s) of completion to the Contracting Officer (KO) and the COR (if appointed) within five (5) working days after contract award or prior to access to a federally-controlled installation or information system.

C.1.6.7.2.1.1. Special Instructions:

a. Using a search engine such as GOOGLE, search for “Joint Knowledge Online” or “JKO” to begin the process. Once at the website, follow the instructions below:

Clicks:

b. Select “No DoD CAC”

c. Then choose “I am a US Mil, Government Civil Servant, or Contract Employee”

d. Click on “I've been directed to take required training on JKO”

e. Click on “Courses”

f. Select “I do not have a .MIL, .GOV, or .NDU.EDU address or I am a Multi-National

Student”

g. Fill out the contact sheet and email to sponsor (This is the COR)

h. Sponsor will email to the JKO help desk. (This is the COR)

Approval Process:

1) Help desk sends non-CAC user an email with User ID

2) Help desk will send a separate email with an electronic token to register a new password (token is good for 24 hours)

3) New User follows the instructions in the email and enters a new password

Attachment 1 – DPW UPH Performance Work Statement Page 6 of 43

4) User will need to enroll in Course # JS-US007-14 (User has up to 30 days to complete the course)

C.1.6.7.2.2. In the event that the automated system is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. Contact the installation AT/FP Office for guidance. If the training is not completed online, the Level I AT Awareness instructor qualification must be coordinated with the installation Antiterrorism Officer or (installation security equivalent) and the resultant name(s) of approved instructors shall be provided the Contracting Officer or designee along with all associated cost or schedule impacts to the contract.

C.1.6.7.2.3. Anti-terrorism performance (AT Level I Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

C.1.6.7.2.4. DoD Cyber Awareness Training: All Contractor employees, to include subcontractors, requiring access to Army installations, facilities and controlled access areas shall complete the annual Cyber Awareness Training located at the U.S. Army Information Awareness (IA) Training Center website: https://ia.signal.army.mil/DoDIAA/default.asp. initial training and annual refresher training. Contractor shall certify that their workforce has completed the training through the submission of completion certificate(s) to the Contracting Officer and the Contracting Officer's Representative (if appointed) within thirty (30) calendar days of arrival on post and annually thereafter.

C.1.6.7.2.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel, to include associated subcontractors, performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative.

Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the Installation Provost Marshal Office (PMO), Director of Emergency Services (DES) or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA) and local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

C.1.6.7.2.6. IAW DoDI 2000.12, all DoD and non-DoD Tenants will comply with the installation AT Program.

C.1.6.7.2.7. iWATCH. The Contractor, and all associated subcontractors, shall brief all employees on the local iWATCH program (training standards provided by the Requiring Activity Anti-Terrorism Officer (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within ten (10) calendar days after contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT 10 calendar days after contract award

C.1.6.7.2.7.1. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch

Attachment 1 – DPW UPH Performance Work Statement Page 7 of 43 brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Anti-terrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

C.1.6.7.3. Installation OPSEC

C.1.6.7.3.1. In accordance with AR 530-1, Operations Security (OPSEC), dated 26 September 2014, and DoDM 5205.02- M, DoD Operations Security (OPSEC) Program Manual, dated November 3, 2008, contract personnel shall complete initial OPSEC Level I training which consists of initial and continual awareness training. Within the first thirty (30) calendar days of arrival on Fort Polk, contract personnel shall complete initial OPSEC training either by on-line training through the Fort Polk SharePoint OPSEC site on the intranet or the Defense Security Services website at: https://securityawareness.usalearning.gov/opsec/.

C.1.6.7.3.2. The Contractor shall ensure all applicable employees have completed OPSEC initial training and annual refresher training. Contractor shall certify that their workforce has completed the training through the submission of completion certificate(s) to the Contracting Officer and the Contracting Officer's Representative (if appointed) within thirty (30) calendar days of arrival on post and annually thereafter.

C.1.6.7.3.3. Operations Security (OPSEC) Awareness Training attendance and compliance may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

C.1.6.7.4. Installation Threat Awareness and Reporting Program (TARP)

C.1.6.7.4.1. In accordance with AR 381-12, 1 June 2016, paragraph 1-10l, all Contractors will attend live TARP training at least annually. Live training must be scheduled with the local Counter Intelligence Office (902d Military Intelligence). This training shall be completed within 90 calendar days of contract award.

C.1.6.7.4.2. Contractors are required to report threat-related incidents, behavioral indicators and other matters of counter intelligence interest specified in AR 381-12, paragraph 3 to the facility Security Officer, the nearest military CI Office, the Federal Bureau of Investigations, or the Defense Security Service. Methods of reporting include: online at https://www.inscom.army.mil/isalute/ and by phone at 1-800-CALL-SPY (1-800-225-5779).

C.1.6.7.5. Homeland Security Presidential Directive 12 (HSPD 12) Requirements

C.1.6.7.5.1. Requirements apply to any contract where contractor employees will access multiple Installations or require access to the government information systems.

C.1.6.7.5.1.1. All personnel hired under this contract who do not require a security clearance must have a favorable National Agency Check with Inquiries (NACI) to be issued a Common Access Card (CAC). The Contracting Officer Representative (COR) will ensure new hires complete a NACI through the Personnel Security Investigation Portal (PSIP) by initiating a request through Security and Intelligence Division (S&ID) no later than fifteen (15) calendar days from the date of hire and completing the investigation (submission to OPM) within thirty (30) calendar days.

Attachment 1 – DPW UPH Performance Work Statement Page 8 of 43

Personnel who require a security clearance must be processed by their company Facility Security Officer (FSO) or company Security Manager.

C.1.6.7.5.2. Instructions for completing the NACI process will be sent to the Project/Program Manager, Security Manager and the COR once the contract has been awarded and one of the above personnel notifies S&ID for the initiation. The Contractor shall schedule fingerprinting appointments with S&ID. Personnel will not be able to work under this contract until the NACI has been submitted to PSIP as required. Personnel requiring a CAC who do not receive a favorable NACI will not be allowed to perform services under this contract.

C.1.6.7.5.3. All employees requiring a common access card for physical access to multiple Installations or access to the government information systems may be granted a CAC after the successful submission of the NACI through PSIP and a favorable fingerprint review by S&ID.

An unfavorable NACI adjudication can result in the loss or denial of computer access, physical access or employment.

C.1.6.7.5.4. Sponsoring organizations, activities whose personnel do not need access to multiple Installations or access to the government information systems will submit a completed access control roster to the Visitor Control Center (VCC). They may receive a MOBILISA visitor card for the terms of their contract (until contract end date, not to exceed 3 years) when sponsored on an access roster. If not sponsored, they will only receive a pass for up to seven (7) days.

C.1.6.7.5.5. MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access control roster to the VCC.

C.1.6.7.5.6. Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, .AAFES, address by the COR or security activity, all others will be returned without action.

C.1.6.7.6. Installation Access Control

C.1.6.7.6.1. Access Control: Procedures for commercial vehicle access to Fort Polk are subject to change without prior notice. Current access information may be obtained by calling Physical Security Office at (337) 531-7756 or the Visitor Control Center at (337) 531-0380.

C.1.6.7.6.1.1. Contractor and Contractor Employee Vehicle Identification: Contractor-owned/operated vehicles used in the performance of services under this contract on Fort Polk, LA shall maintain legible markings (Logo) located on both sides of all contractor furnished vehicles and equipment, which shall include, at a minimum, the contractor's name (in at least three inch high letters), contractor's telephone number, and contractor assigned vehicle identification number. Vehicles operated by the Contractor and by contractor employees shall be registered on post through the Provost Marshall Office, if required by the installation. The Contractor shall provide the Government a list of all contractor assigned vehicle identification numbers with a brief description of the vehicle to include make, year, model and color. Any changes to this list during the performance of the contract must be submitted in writing to the Contracting Officer within five (5) working days of the change. COR must be notified thirty (30) calendar days prior to any new/rented/leased vehicle is brought on the installation.

C.1.6.7.6.1.2. Vehicle Operation on the Installation: DOD contract employees assigned to operate either Government owned or leased equipment, or Contractor owned or leased equipment in performance of their contract shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned.

The prime contractor shall document all operators’ qualifications. This documentation shall be provided to the COR three (3) business days prior to any contract employee engages in any mode of equipment operation. Updated documentation shall be provided to COR as certifications are renewed or employees are newly certified. Motor vehicle operators shall comply with Louisiana State Law and Fort Polk rules and regulations regarding motor vehicle use and shall be trained and licensed for the various categories of vehicles used in support of this contract.

C.1.6.7.6.1.3. Private/Contractor Owned or Leased Vehicles: Contractors performing work on Fort Polk, regardless of the origin of the work. The contractor shall have a Safety and Occupational Health Program implemented that is tailored to meet the safety requirements of the contract and associated tasks and products of the contract. Prior to commencement of work, this program will be documented in the contractor’s safety plan which will be provided to the Garrison Safety Office (GSO) at 7130 Pennsylvania Avenue, Building 4209 Modular D, telephone number (337)531-1981, or email: usarmy.polk.imcom.mbx.garrison-safety@army.mil.Operators shall have a valid State driver’s license or appropriate commercial license. A Louisiana State Commercial Driver's License (CDL) is required for operation of all vehicles rated at 2 ½ tons or any vehicle hauling hazardous materials regardless of size. All motorcycles riders will comply with DODI 6055.4, AR 385-10, the Army’s Safety Program and personal protective equipment for riding motorcycles/ATV on the installation.

C.1.6.7.6.1.3.1. Army contractors will be required to have a Safety and Occupational Health (S&OH) Program implemented that is tailored to meet the safety requirements of each contract and the associated tasks and products of that contract. This program will be documented in the contractor’s safety plan (DA PAM 385–10). The Contractor will comply with all Federal Acquisition Regulations (FAR) and/or Defense Federal Acquisition Regulation Supplement (DFARS) pertaining to safety and occupational health. These regulations include but are not limited to:

• FAR 9.104 – 1 General standards

• FAR 9.104 – 2 Special Standards

• FAR 37.110 Solicitation provisions and contract clauses

• FAR 52.208 – 5 Condition of Leased Vehicles (As prescribed in 8.1104(b))

• FAR 52.222 – 20 Walsh-Haley Public Contracts Act (Manufacturing and Re manufacturing only, all others see Service Contract Act of 1965 Subpart 22.10)

• FAR 52.222 – 41 (h) Service Contract Act of 1965 (As prescribed in 22.1006(a)/37.107 Service Contract Act of 1965)

• FAR 52.236 – 13 Mishap Prevention (As prescribed in 36.513)

• FAR 52.236 – 13 Mishap Prevention; Alternate I (Nov 1991) (As prescribed in 36.513)

• FAR 52.237 – 2 Protection of Government Buildings, Equipment, and Vegetation

• FAR 52.247 – 68 Report of Shipment (REPSHIP) (As prescribed in 47.208 – 2)

• DFARS 252.223 – 7303 Hexavalent Chromium

• DFARS 252.223 – 7004 Drug-Free Work Force (As prescribed in 223.570 – 2)

• DFARS 252.223 – 7006 Prohibition on Storage and Disposal of Toxic and Hazardous Materials (As prescribed in 223.7103(a))

• DFARS 252.223 – 7008 Prohibition of Hexavalent Chromium (As prescribed in 223.7306)

• DFARS 252.246 – 7003 Notification of Potential Safety Issues (As prescribed in 246.371(a))

• FAR 52.222 – 41 (h) Service Contract Act of 1965 (As prescribed in 22.1006(a)/37.107 Service Contract Act of 1965)

C.1.6.7.6.2. Security Searches/Checks: Contractor and Contractor employees are subject to security searches/checks. Persons found in possession of firearms, ammunition, explosives, pyrotechnic devices, knives, other lethal weapons, or removing Government equipment, supplies, and/or food will be prosecuted and/or barred from the installation.

C.1.6.7.6.3. Compliance with Regulations: The Contractor and Contractor employees shall comply with all applicable Fort Johnson regulations promulgated by the Commanding General, Fort Johnson, LA, as well as all applicable Federal and State safety laws and security regulations.

Applicable Post regulations including, but not limited to, fire, safety, sanitation, security, and firearms or other lethal weapons, will be made available to the Contractor upon request.

C.1.6.7.6.4. Instructions for Access: The following information is provided to assist in creating an access roster for personnel requiring access to Fort Johnson.

C.1.6.7.6.4.1. All unescorted visitors to Fort Johnson must be vetted at the Visitors Center, located adjacent to the main gate on Louisiana Avenue (Building 5903). Personnel requiring unescorted access will present a state issued Real ID Act compliant driver’s license (check status of your state at: https://www.dhs.gov/real-id-enforcement-brief ). Visitors who do not have a Real ID act compliant driver’s license may use alternate forms of ID to proof their identity. Contact the Fort Johnson Visitor’s Center at (337) 531-7907 to obtain a listing of authorized alternate forms of identity. Each visitor with acceptable screening results will be issued an access control credential for unescorted access to the installation. Personnel with unfavorable screening results may be denied unescorted access to Fort Johnson. Law enforcement data obtained during the vetting process will not be released by personnel at the Visitors Center. A waiver process has been established for personnel who are denied unescorted access. Generally, waivers will be processed within five (5) business days of completion.

C.1.6.7.6.4.2. Under the Trusted Traveler Program, escorted visitors who are accompanied by Department of Defense-affiliated personnel (active-duty Soldiers, civilian common access card (CAC) holders, retiree ID card holders, DoD dependent ID card holders, and civilian contractor CAC holders) will not require vetting for access and will only need to produce a valid ID card;

these visitors must be in the immediate vehicle of the escorting card holder. DoD affiliated personnel will be responsible for their escorted visitors on the installation. Personnel who are enrolled and vetted through the Rapid Gate program or possess an installation issued ID/Pass do not have escorting (Trusted Traveler) privileges.

Attachment 1 – DPW UPH Performance Work Statement Page 10 of 43

• DFARS 252.223 – 7008 Prohibition of Hexavalent Chromium (As prescribed in 223.7306)

• DFARS 252.246 – 7003 Notification of Potential Safety Issues (As prescribed in 246.371(a))

• FAR 52.222 – 41 (h) Service Contract Act of 1965 (As prescribed in 22.1006(a)/37.107 Service Contract Act of 1965)

• FAR 36.507 Permits and Responsibilities

• FAR 52.236 – 7 Permits and Responsibilities

• FAR 52.223 – 3 Hazardous Material Identification and Material Safety Data (As prescribed in 23.303)

• DFARS 252.223 – 7001 Hazard Warning Labels (As prescribed in 223.303)

• Subpart 52.223 – 7 Notice of Radioactive Material (As prescribed in 23.601(d)/23.602)

• DFARS 252.223 – 7002 Safety Precautions for Ammunition and Explosives (As prescribed in 223.370 – 5)

• DFARS 252.223 – 7003 Change in Place of Performance–Ammunition and Explosives (As prescribed in 223.370 – 5)

• DFARS 252.209 – 7010 Critical Safety Items (As prescribed in 209.270 – 5)

• DFARS 252.228 – 7001 Ground and Flight Risk (As prescribed in 228.370(b))

• DFARS 252.228 – 7005 Mishap Reporting and Investigation Involving Aircraft, Missiles, and Space Launch Vehicles (As prescribed in 228.370(d))

• DFARS 252.236 – 7005 Airfield Safety Precautions (As prescribed in 236.570(b)(3))

C.1.6.7.6.1.3.1.2. The Contractor shall protect the lives and health of its employees, government employees, and the public from its operations and those of its lessees, tenants, or subcontractors and comply with Federal, State, and local safety and health laws and regulations. The Contractor shall also protect government property.

C.1.6.7.6.4.3. Both the pass and the ID card will grant access at all Fort Polk Access Control Points. All personnel will still be required to be vetted through the MOBILISA handheld scanners.

C.1.6.7.6.4.4. The Fort Polk Visitors Center is open 24 hours a day, seven days per week. The increase in operating hours will facilitate current operations and allow visitors more flexibility to obtain access. For additional information concerning access control please contact the Visitors Center at (337) 531-0380/4978/7186.

C.1.6.7.6.4.4.1. Access Rosters: Personnel whose contracts exceed 180 days in duration are required to be processed for a CAC. Personnel whose contract is less than 180 days in duration will receive a personnel pass valid until the expiration of the contract or business venture date.

Access Rosters are required to be submitted to the Visitors Control Center (VCC) for all contractor personnel. An example of an Access Roster can be provided by the VCC upon request.

The roster is self-explanatory, but at a minimum will contain the individual’s name, social security number (SSN), date of birth, contract number, duration of visit, and point of contact for access.

C.1.6.7.6.4.4.2. Access Rosters MUST be submitted for the contractor by the appointed Contracting Officer’s Representative (COR) or the designated Government Point of Contact. Any roster submitted by a commercial ISP (example @yahoo.com, @gmail.com, etc.) will not be accepted and must be verified through the Physical Security Office (337) 531-7756.

C.1.6.8. Special Qualifications: The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current appliance manufacturer’s certification to service each type of washer and dryer during the execution of this contract.

C.1.6.9. Contract Administration and Management

C.1.6.9.1. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5, Post Award Orientation.

The Post Award Conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. The Contracting Officer (KO), Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. If the Contractor does not concur with any portion of the minutes/MFR, recorded by the Government, the non-concurrence shall be provided in writing to the KO within three (3) calendar days following receipt of the document.

C.1.6.9.2. The following provides the roles and their respective authority during the performance of the contract:

C.1.6.9.2.1. Contracting Officer (KO): The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All

Attachment 1 – DPW UPH Performance Work Statement Page 11 of 43 contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

C.1.6.9.2.2. Contracting Officer Representative (COR): The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform in accordance with the responsibilities and duties identified in the appointment letter.

C.1.6.9.2.2.1. COR Authority: A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

C.1.6.9.2.2.2. COR/ACOR Functions: COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel.

C.1.6.10. Contractor Employees

C.1.6.10.1. Key Personnel

C.1.6.10.1.1. Program Manager (PM): The Contractor shall designate in writing a Program Manager (PM) and Alternate Program Manager (APM) who is responsible for performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The Alternate Program Manager shall act for the Contractor when the Program Manager is absent. The Contractor shall provide the name, address, and telephone numbers of the PM and APM to the Contracting Officer at the Post Award Conference. The Program Manager shall manage and coordinate this contract and act as the central point of contact with the Government. This individual may serve in a dual capacity (such as Mechanic and Program Manager). The Program Manager or Alternate Program Manager shall be available between the hours of 8:00 a.m. - 4:30 p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Program Manager and any individuals designated as key personnel shall be able to read, write, speak and understand the English language.

Attachment 1 – DPW UPH Performance Work Statement Page 12 of 43

C.1.6.10.1.1.1. The Program Manager shall have managed a preventive maintenance program that is commensurate with the size and magnitude of a large military installation. The Program Manager shall have managed a staff that reflects the capacity to manage a contract of this size and complexity and possess a minimum of two (2) years of experience in managing personnel.

Contractor proposed PM shall demonstrate experience in repairing, installing, and maintaining home appliances when submitting the resume for the proposed PM in their proposal prior to award of contract. During normal working hours, all key personnel shall be available on-site within one (1) hour to meet with Government personnel designated by the Contracting Officer to discuss problem areas, and with corrective actions initiated within two (2) hours of notification.

The Contractor shall meet with the COR, at least, semi-annually to discuss performance standards.

C.1.6.10.1.2. Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR.. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO and COR within ten (10) work days of the proposed change.

If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty (30) work days the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

C.1.6.10.2. Personnel List: The Contractor shall provide in writing, to the Contracting Officer and Contracting Officer’s Representative, a list of all Contractor employees no later than five (5) calendar days after the contract award. The list shall include each employee's name, job title, telephone number, employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the Contracting Officer within five (5) calendar days of any changes of personnel.

C.1.6.10.3. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident.

C.1.6.10.4. Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is appropriately disclosed. When prime contractor or subcontractor personnel send e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), E-mail address, and the name of the individual's employer. All Contract personnel attending meetings, using Government email and network, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials.

C.1.6.10.4.1. Identification Badges: The Contractor (to include subcontractors) shall provide each employee a company identification (ID) badge prior to their commencement of work. All Contractor personnel shall be identifiable by contractor uniform with name tag and by wearing a clearly readable badge, furnished by the Contractor, made of durable material or plastic.

Identification Badges shall be worn at all times during which the employee is performing work under this contract. The ID format is subject to approval by the Government. IDs shall be laminated and, at a minimum, include: the company name, employee name, identification

Attachment 1 – DPW UPH Performance Work Statement Page 13 of 43 number, issue and expiration dates, job title, and color photograph of the employee. Each Contractor (to include subcontractors) employee shall wear the identification badge on the outer garment in a conspicuous place on the front of exterior clothing, above the waist, when performing under the Performance Work Statement (PWS) unless otherwise specified herein or approved by the Government or when safety or health reasons prohibit.

C.1.6.10.4.1.1. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes.

C.1.6.10.4.1.2. Employee Departure: The Contractor shall immediately notify the Contracting Officer’s Representative when an employee terminates employment that has access to Fort Polk, the government information systems or data. The Contractor (to include subcontractors) shall be responsible for collection of identification badges and common access cards upon completion of the contract or termination of employee. The Contractor shall ensure all common access cards issued to employees are returned to the Government upon termination of employment and released employee names are to be stricken from the roster maintained by DES & S&ID immediately upon release.

C.1.6.10.5. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. The Contractor shall ensure all Contractor employees, providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity.

The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

C.1.6.10.5.1. The Contractor, his employees working under this contract and any representative of the contractor entering the government installation shall conform to AR 190-5 Motor Vehicle Traffic Supervision and shall be subject to checks which may be deemed to assure that no violations occur. The Contractor or any employee shall not be permitted on the installation when such a check reveals that his presence would be detrimental to the security of the installation or to the accomplishment of the work. The Contracting Officer may require the contractor to remove any employee for security or misconduct.

C.1.6.10.5.2. All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government reservation, shall abide by all the regulations of the installation…