Industry Questions - 24 Jun 26.pdf

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Attached to
Unaccompanied Personal Housing (UPH) Washer and Dryer Movement and Maintenance/Repair Services
Solicitation number
W9124E26QA003
Issued by

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This document is an Industry Questions and Answers amendment for Solicitation W9124E26QA003, addressing contractor inquiries regarding a laundry equipment maintenance and repair contract.

The Government manages approximately 644 laundry machines (457 washers and 645 dryers) distributed across buildings with 3 floors and no elevators, with all equipment on the first floor except in building 2450. The contract requires handling approximately 3,000 Demand Maintenance Orders annually, comprising repair and installation work (approximately 1,800 actions), hook-ups (300), removals (900 or more), and salvage (5). The most frequently required repairs involve belts, motors, pumps, and addressing misuse. Currently, only 3 units are inoperable with outstanding repair orders. The Government maintains a salvage inventory of 4 washers and no dryers available for parts recovery. For price evaluation purposes, the Government will calculate option period pricing by applying one-half (1/2) of the final option period's total price rather than six months of that period, as clarified in response to conflicting language in the addendum to FAR 52.212-1.

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Solicitation W9124E26QA003, Industry Questions - Amendment 005

1. DMO volume and composition. PWS references approximately 3,000 Demand Maintenance Orders per year. Across 644 machines, that is roughly 4.7 service actions per machine annually, which is high relative to comparable installations, so we want to make sure we are interpreting it correctly. Could the Government:

a. Confirm that ~3,000 DMOs/year is current and accurate for this requirement, and clarify whether that figure counts repeat/recurring tickets on the same machine, multiple machines under a single DMO, and/or preventive-maintenance actions; Answer-There are some that we had to repeat DMO on but not because of the same issue other wear and tear.

b. Provide the breakdown of the ~3,000 DMOs by type — new installations / hook-ups, repairs, and salvage/removals — for the most recent period; Answer-Most are repair and install around 1800, Hook up is 300, Salvage 5 and removal is 900 or more.

c. Within the repair category, identify the most common request types and failure modes (for example, door latches/locks, drive belts, motors, pumps, control boards, heating elements, and misuse/vandalism), and, if available, the parts most frequently replaced and the incumbent's approximate historical annual parts expenditure. Answer- Belts, Motors, pumps and misuse

2. Also, how many units are currently inoperable/need repair (outstanding DMOs)? Answer- 3 units

3. Please confirm the total inventory (washers vs dryers)? Answer- Washer 457/ Dryers

4. How many floors are in the buildings? Are there elevators? Answer- 3 floors; No, elevators as all washer and dryers are on the first floor except building 2450

5. Can you quantify your salvage inventory (machines available to salvage parts from) :)washers vs dryers? Answer- 4 washers; no dryers

6. 52.217-8 evaluation. The Addendum to 52.212-1 contains two different descriptions of how the option to extend services is added for price evaluation (one references six months of the final option period; another references one-half of a period). Please confirm which method the Government will use. Answer: The Government confirms it will evaluate the option to extend services by calculating one-half (1/2) of the final option period's total price.

File details come from the government source that posted it. Updated .