Amendment_0001_W91247-19-T-E914__Support_Services.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

a. Provide answ ers to industry questions in Section J under Technical Exhibit I, Answ ers to industry questions.

b. Add FAR Clause 52.219-30 – Notice of Set-Aside for, or Sole Source Aw ard to, Women-Ow ned Small Business Concerns Eligible Under the Women-Ow ned Small Business Program. (DEVIATION 2019-O0003).

c. Add FAR Clause 52.222-17 – Nondisplacement of Qualified Workers.

d. Update PWS to correspond to answ ers provided to industry questions.

All other terms and condition apply. See Summary of Changes.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 59

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 08-Jan-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124719TE914

X 9B. DATED (SEE ITEM 11)

13-Dec-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

08-Jan-2019

CODE

MICC CENTER - FORT BRAGG

MICC FORT BRAGG - BLDG. 2-1731 ARMISTEAD ST.

FORT BRAGG NC 28310

W91247 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124719TE914

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

DPTMS Support Service Contract

Directorate of Plans Training, Mobilization, and Security Fort Bragg. NC 28310

Part 1 General Information

1. General: This is a non-personal service contract to provide support services for non-Governmental In Nature (GIN) tasks that exceed organic capabilities of the Garrison and the Garrison Support Organization (GSO).

The Government shall not exercise any supervision or control over the contractor employees performing the services herein. Such contractor employees shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: Except for those items specified as Government-furnished services, facilities, utilities, equipment, materials and fuel, the Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services necessary to perform the Directorate of Plans, Training, Mobilization, and Security (DPTMS) support service contract. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2 Background: Services required to support approximately 400 mobilizing/demobilizing (MOB/DEMOB) Soldiers at any one time, associated compliance programs, and the installation staff support services detailed in this PWS. Further defined, the 400 Soldier support associated with maintaining an active Mobilization Force Generation Installation (MFGI) capability for U.S. Army Special Operations Command (USASOC) Reserve Component Special Operations Forces (SOF), CONUS Support Based (CSB) Administrative Mobilization, and staff support services that exceed organic capabilities of the Garrison and the GSO. Maximum cross-utilization of staffing is expected. See Attachment Exhibit C.A. for additional information. The general requirement standards are listed in paragraph 1.3. (Objectives) and are broken down into areas specific to the needs of Fort Bragg, NC in Part 5.

Functional Task Areas covered in this performance work statement (PWS) are as follows:

Task Area 1: Plans Task Area 2: Training Task Area 3: Mobilization Task Area 4: Security Task Area 5: Human Resources Task Area 6: Reserved Task Area 7: Material Management and Supply Task Area 8: Services Task Area 9: Movement Task Area 10: Equipment Readiness and Maintenance Task Area 11 Billeting and Facilities Task Area 12: Reserved

1.3. Objectives: The general Fort Bragg objectives of this contract are listed below with specific tasks detailed in general standards Part 5 of this contracts PWS.

1.3.1. Task Area 1&3. Provide the GSO staff with trained personnel to perform and manage tasks and schedules associated with the mobilization, demobilization, deployment, and redeployment plans and operations cycles related to workload projected, assigned, or individuals arriving unscheduled. Support shall include, but is not limited to collecting, analyzing, synchronizing, detailing and reporting statistical data; analyzing, developing, writing, preparing, briefing, and executing plans and operations, human resources, transportation, maintenance, billeting, unit supply, arms and sensitive items storage, contractor manpower utilization, property book, and tech supply activity tasks. This may require work outside normal duty hours including 24-hour operations and shift work. Plan and schedule all required mobilization/demobilization processing.

1.3.2. Task Area 1. Provide personnel and services necessary to support Garrison plans and operations requirements within the DPTMS. Support shall include, but not limited to collecting, analyzing, synchronizing, detailing and reporting statistical data; analyzing, developing, writing, preparing, briefing, and executing Garrison, future and current plans and operations in support of the Sustainment Readiness Model, contingencies, continuity of operations, deployment / redeployment, mobilization / demobilization, event planning and execution. The reports, briefings, schedules, information papers, documents, matrixes, and statistical data captured will be briefed to or made available to Government personnel of the DPTMS, the GSO, support Directorates, and higher headquarters elements as required.

1.3.3. Task Area 2. Provide the GSO with trained personnel to plan, coordinate, and validate administrative training requirements, coordinate training requirements, and record mobilization/deployment, demobilization /re-deployment training and processing milestones. Support and assist with the management of administrative training events and calendars. Maintain unit and individual training records. Review, evaluate, track and report the training status/processing timelines of units. Assist in validating reserve component/individual training readiness and provide status reports in accordance with objectives of applicable Army Regulations (AR), FORSCOM regulations, mission, theater specific requirements, and other applicable standards.

1.3.4. Task Area 3. Provide centralized control element for the execution of deployment/redeployment, mobilization/demobilization, contingency plans, and continuity of current operations. Service provided includes but not limited to compiling accurate information and be prepared to provide current status of mobilizing/demobilizing individuals/elements/units, send via postal service or e-mail the mobilization welcome packet, track all individual/element/units, produce processing schedules and timelines, and schedule all deployment/redeployment, mobilization/demobilization transportation requirements through the 406th Army Field Support Battalion –Bragg (AFSBn).

1.3.5. Task Area 4. Provide security support to the GSO, mobilization, deployment, redeployment and demobilization process and Contractor’s compliance programs. Support shall include but is not limited to verifying existing security clearances, proper arms room management IAW paragraph 5.4.1.18., implement the Contractor Physical Security Plan in IAW paragraph 1.6.9.4.1. with particular attention to internal safeguards for the security of Contractor-owned and operated GFP and facilities, staffing secure storage/arms rooms during Intrusion Detection Systems (IDS) system failures, providing Electronic Questionnaire for Investigations Processing (E-QIP) assistance, and developing and maintaining compliance requirements associated with security plans and operations, physical security, information security, and operations security.

1.3.6. Task Area 5. Provide all personnel, management, supervision, and support services necessary to manage the Installation and GSO support tasks by providing full service personnel and administrative support for mobilization, deployment, redeployment, and demobilization. Perform administrative actions and services relating to mobilization and demobilization. The Government will provide introductory orientation concerning mobilization, deployment, redeployment, and demobilization requirements in accordance with SOPs and GSO policy. Administrative services include but are not limited to the GSO S1 and Personnel Station, mailroom postal clerk tasks, select Installation Soldier Readiness Center (SRC) stations, Military Personnel Division (Orders, DD Form 214, and Records/Clearance Processing). All sections will fall directly or indirectly under the GSO in support of mobilizing/deployment and demobilizing/re-deployment activities at Fort Bragg. The GSO serves as the central location where all actions pertaining to Mobilization and Demobilization are initiated and finalized.

1.3.7. Task Areas 7, 9, 10 and 11. Provide personnel and services necessary to manage the Mobilization Station requirements for units/individuals (mobilization, deployment, demobilization, and, redeployment). Support shall include, but is not limited to the following contract areas: Material Management, Movement, Equipment Readiness, Billeting and Facilities.

1.3.8. Task Area 8. Provide personnel and services necessary to staff and support the Installation Force Modernization Office (IFMO) mission assigned to DPTMS. Primary services include but are not limited to the receipt, storage, staging, and inventory control of bulk palletized, broken bundles and single packaged equipment staged or stored for issue to units as it pertains to the Army Modernization Program, New Equipment Fielding and life cycle replacement program as well as the upload, download and inter-nodal transportation requirements required to support these programs.

1.3.9. Provide exceptional customer service to all task areas to be evaluated though the use of the Interactive Customer Evaluation (ICE) system.

1.4. Scope: The Contractor shall perform support services for non-GIN tasks that exceed organic Garrison capabilities detailed within this PWS. Support includes but not limited to the GSO, deployment / redeployment, mobilization/ demobilization, Sustainment Readiness Model (SRM) which include the Force Modernization and Garrison, current, and future plans and operations on Fort Bragg. Additionally, the Contractor shall be prepared to react and accomplish additional requirements from higher headquarters related to changes or additions to directives, regulations, or policy. This PWS conveys the basic requirements, performance standards and assessment measures that will apply to this contract. The requirements and performance standards listed in this PWS provide a general basis for measuring the performance of each requirement associated with the standard. The Contractor is responsible for completing all assigned contract services in accordance with (IAW) established policies, procedures, Standard Operating Procedures (SOPs), Department of the Army (DA) and Department of Defense (DOD) regulations.

1.4.1. Surge: The Contractor may be required to meet increased support requirements (surge) based on the Government's request to perform tasks specifically included in the current PWS. Surge in the context of this subparagraph is defined as the government requiring additional services currently scoped within this PWS for which the contractor will provide trained staffing to accomplish. The requested new work will fall within the 10 Task Areas detailed in PWS paragraph 1.2 and include an increase of services to support up to a total of 800 mobilizing/demobilizing Soldiers at any one time. A cross-utilization plan for the increased staffing levels shall be applied across the entire contract and be included in the contractor's surge response. The government shall approve the contractor’s labor category cross-utilization plan prior to the response being accepted. Once the surge is requested/ activated, the Government fully expects the contractor to manage staffing levels along the workload flow of surge support requirements. The Government will attempt to provide at least a 10 day notice of increased (surge) support requirements. Once notified a new work surge is required, the contractor has five (5) days to submit a response for the requested surge and 45 days to be fully operational. The Government estimates that a task order for a surge would amount to an approximate 20% increase in services. Please note that this is an estimate only and does not obligate the Government to issue a Task Order for any specific surge increase amounts as deviations may occur subject to the Government’s needs, nor does it obligate the Government to issue any Task Orders for the surge CLINS. Note that deviations to this estimate will not be the basis for a price adjustment and offerors should consider the risk of deviations in their submitted pricing for the base and option year period CLINS. This Single Award Task Order Contract (SATOC) is limited to the guaranteed minimum amount and maximum amounts

1.5. Period of Performance: The Period of Performance reads as follows:

Contract Phase-In 15 Days Base Period: 11 Months 1st Option Period 12 Months 2nd Option Period 12 Months 3rd Option Period 12 Months

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection

Requirements). The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.2. Quality Control Program: The QCP shall be submitted within 30 days after the base period start date and within five working days of changes thereafter (Deliverable 01). The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR and KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract. The Contractor’s QCP shall include, but is not limited to:

1.6.2.1. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of services and deliverables performed before the level becomes unacceptable, and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement;

procedures for scheduling, conducting and documentation of inspection; discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances, and procedures for trend analysis. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.2.2. Keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken.

These documents shall be available for inspection by the Government during the term of the contract.

1.6.2.3. Contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.2.4. Contain a customer comment processing system for correction of Contracting Officers Representative (COR) validated comments received verbally or through the DPTMS Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

1.6.2.5. Detail how continuous quality improvement will be a sustaining focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT) ongoing initiatives to streamline processes, improve service and detail benefits to the Government. (Deliverable 02)

1.6.2.6. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.3. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.4. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Technical Exhibit A and the Government’s Quality Assurance Surveillance Plan (QASP). The QASP is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.5. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect, repair and maintain. The Contractor shall nominate/appoint/provide a Property Management Officer acceptable to the Government upon contract start date who will sign a Government prepared DD Form 1149 for select items at the contract onset and annually thereafter.

The Government will retain signature authority and responsibility for select mission critical equipment pieces for which the time required for inventory and signature transfer could affect mission-sustaining services. The primary hand receipt holder for all GFP from the Consolidated Installation Property Book Office (CIPBO) is the DPTMS.

The DPTMS will further sign over property items to the Contractor on the DD Form 1149. The Contractor is financially responsible to the Government for other than fair wear damage determinations. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property.

1.6.6. Recognized Federal Holidays: Services may be required to be performed on recognized federal holidays and are detailed in Special Operating Hours noted in paragraph 1.6.7.1. of this PWS.

New Year’s Day Labor Day Birthday of Martin Luther King Jr. Columbus Day Presidents Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.7. Normal Hours of Operation: The Contractor is responsible for conducting business between the operational hours which begin between of 7:00 AM and 8:00 AM and end between 4:00 PM and 5:00 PM, Monday thru Friday except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. The duty day start time and end time selected between the hours stated above will be determined by the support mission to the Soldier or the normal opening and closing time for the customer’s office being supported. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Exceptions to normal hours of operation do occur and are detailed in Special Operating Hours. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week.

1.6.7.1. Special Operating Hours. Hours of operation, which are different than normal operating hours, can include weekends and federal holidays, or deviate from normal operating hours as a result of mission support requirements.

Special operating hours will normally be associated with, but not limited, to personnel operations branch processing activities, maintenance, operations, force modernization, cantonment billeting requirements, load ceiling limits associated with mobilizations/demobilizations, compressed processing/training timelines, Garrison support requirements, and shift hours. The Contractor shall implement the use of flex scheduling to the maximum extent to accommodate special operating hours. The Government will attempt to give the Contractor three days’ notice when this occurs so that schedules and manpower can be rearranged to accommodate mission support requirements.

1.6.8. Place of Performance: IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13, the Contractor shall have routine access to Government-controlled facilities. The work to be performed will be performed at or from Government-provided facilities or at training locations on Fort Bragg.

1.6.9. Security Requirements: The Contractor shall obtain and maintain a favorable National Agency Check w/Inquiry (NACI) for all Contractor employees performing work under this contract, before the employee commences work on the contract and for the life of this contract. Personnel serving in positions requiring a SECRET security clearance shall have or be able to obtain and maintain at least an interim SECRET security clearance prior to commencement of any work. Expect the initiation and completion of an interim clearance to take 2-4 weeks based on the 2018 workload back log of the DPTMS Security and Intelligence Division. A copy of any interim SECRET security clearance roster shall be provided no later than 10 days from the first day of task order award. As interim clearances become final, an updated security clearance roster shall be provided no later than the second Tuesday of the following month or as changes occur. (Deliverable 03) If after 11 months from the initial interim security clearance submission the clearance is not granted, the Contract Manager is required to schedule and brief the COR and KO on the status of the security clearance action discussing any adjudication slowing the approval process. At that point the KO and COR can extend the duration the interim clearance is to remain in effect, and or procedures to replace the employee with a cleared individual is discussed.

1.6.9.1. Contract security classification specification (Department of Defense Form 254 - DD FORM 254). The Contractor shall comply with the contract security classification specification. Unless authorized by the Contracting Officer (KO), there shall be no release of classified information/material to include other agencies of the U.S.

Government. The security requirements are in accordance with the provided DD254.

1.6.9.1.1 The current process to apply for an industrial personal security clearance is as follows, but is subject to change IAW laws and regulations:

a. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement. Individuals cannot apply for a personnel security clearance application on their own. The security clearance process begins when a company determines that an employee or candidate for employment requires a personnel security clearance to access classified information in order to perform the duties of his or her position. If the applicant has never held a personnel security clearance, or if their previous clearance was terminated more than 24 months ago, this is referred to as an initial clearance. The employee must complete an Electronic Questionnaire for Investigations Processing (e-QIP), signature pages and submit fingerprints electronically for all initial investigation requests.

b. Requests for clearances are sent to the Personnel Security Management Office for Industry (PSMO-I) which can issue interim clearances for industry personnel on behalf of the DoD and User Agencies under the National Industrial Security Program. The kind, or type, of investigation conducted depends on the access level that the individual is required to have to perform his or her official duties. For access to CONFIDENTIAL or SECRET information, a National Agency Check with Local Agency Checks and Credit Check (NACLC) is completed.

Average Investigation timelines (days) for 2018 were as follows:

NACLC: 92-240

PHASE/SSBI-PR: Up to 381 SSBI: Up to 381

c. Upon the completion of the background investigation, DoD Adjudications Facilities adjudicates the case.

The adjudicator considers the following factors when evaluating an individual's conduct:

1. The nature, extent and seriousness of the conduct

2. The circumstances surrounding the conduct, to include knowledgeable participation

3. The frequency and regency of the conduct

4. The individual's age and maturity at the time of the conduct

5. The extent to which participation is voluntary.

6. The presence or absence of rehabilitation and other permanent behavioral changes

7. The motivation for the conduct

8. The potential for pressure, coercion, exploitation, or duress; and

9. The likelihood of continuation or recurrence of the conduct

10. Each case is judged on its own merits and the final determination is the responsibility of the specific department or agency that adjudicates the clearance eligibility. Any doubt regarding whether access to classified information is clearly consistent with national security must be resolved in favor of national security.

d. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs; for more information please visit http://www.dss.mil/psmo-i/indus_psmo-i_process_applicant.html.

1.6.9.2. Safeguarding For Official Use Only (FOUO) Information. During normal duty hours, the Contractor shall place information determined to be FOUO in an out-of-sight location, if visitors, casual traffic, and other non- Government/Non-Contractor personnel have access to the work area. During non-duty hours and at the close of business, the Contractor shall store FOUO records, so as to preclude unauthorized access. The transmission, termination of, and disposal of, FOUO documents will be consistent with Army Regulations (AR) 380-5, Protection of FOUO, Information and Installation Policy.

1.6.9.3. Network Access. Contractor personnel requiring access to Government-owned computer networks must obtain the proper background level of investigations, with favorable results, at the Contractor’s expense, prior to being issued a user identification and password IAW AR 380-67 and AR 380-5. Additionally, Contractor employees and associated subcontractor employees must complete the DoD IA, Information Awareness training, before issuance of network access, and annually thereafter.

1.6.9.4. Security Program. The Contractor’s Physical Security Plan, the Contractor’s Information Security Plan, the Contractor’s Information Systems and Plan, and National Industrial Security Program (NISP) shall form the basis of the Contractor’s security program. The Contractor’s security program is required within 30 days after contract award and within five working days of changes thereafter. Electronic copies shall be provided to the KO, COR and DPTMS Security Officer. (Deliverable 04)

1.6.9.4.1. Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and GFP. The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51;

Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22, and applicable Fort Bragg regulation or policies. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13.

1.6.9.4.1.1. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, Fort Bragg 380-5 and FORSCOM Supplement 1 to AR 380-5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.6.9.4.1.2. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.9.4.1.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.9.4.1.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s security program.

1.6.9.4.2. Information Security Plan. The Contractor shall develop and implement an Information Security Plan IAW AR 380-5 AR 380-67, Fort Bragg (FB) 380-5, FB 380-67, and FORSCOM Supplement 1 to AR 380-5, for the control of classified information. The Contractor’s information security program shall include applicable provisions of AR 380-series regulations.

1.6.9.4.3. National Industrial Security Program (NISP). The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “(Con)fidential,” or “(Sec)ret” and requires Contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

1.6.9.4.3.1. Annual Operations Security (OPSEC) awareness training IAW AR 530-1.

1.6.9.4.3.2. Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

1.6.9.4.3.3. In-processing and out-processing Contractor personnel for security matters.

1.6.9.4.3.4. Obtaining Contractor personnel security clearances.

1.6.9.4.3.5. Documenting and reporting actual and potential security problems.

1.6.9.4.3.6. Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

1.6.9.4.3.7. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the designated Installation Security Officer upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DOD 5200.1-R, NISP Operating Manual.

1.6.10. Safety Program. The Contractor shall develop and submit, for Government review and approval, a safety program that delineates the processes and procedures the Contractor shall use to prevent accidents and preserve the life and health of Contractor and Government personnel within 30 days after the contract start date. After Government approval, the Contractor shall implement the safety program. The Contractor’s safety program shall fully comply with the provisions of Army, Fort Bragg, and Occupational Safety and Health Administration (OSHA) regulations and directives (Deliverable 05). The Contractor’s safety program shall include:

1.6.10.1. Procedures for reporting Contractor personnel accidents and injuries to the Contractor's project management staff, DPTMS safety manager, and other Government designees will be in accordance with AR 385-10, FB Regulation 385-10, DA PAM 385-40, 29 Code of Federal Regulations (CFR), Part 1910, and Workmen’s Compensation requirements.

1.6.10.2. Procedures for maintaining reports and records on accidents, safety inspections, and investigations.

1.6.10.3. Procedures for inspecting Contractor's work areas for potential safety hazards.

1.6.10.4. Procedures for conducting required safety training to Contractor personnel.

1.6.10.5. Procedures for and risk analysis and assessment of operations to minimize or negate accident occurrences.

1.6.10.6. Procedures for the appointment of safety officer.

1.6.10.7. Procedures for Material Handling Equipment (MHE) operational operations.

1.6.10.8. Environment and OSHA. The Contractor shall comply with all local, state, and federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state, federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or COR for final resolution. The Contractor shall be liable for all fines, penalties, and costs, which result from violations of, or failure to comply with, all such local, state or federal laws, rules, and regulations. All unsafe practices or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO, COR, DPTMS Environmental Compliance Officer, or Government civilian leader to halt any and all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. Upon discovery of a serious hazard, the Contractor shall notify the KO or COR within one hour. Such instances of the environmental and OSHA unsafe practices include, but are not limited to, fire, improper chemical/welding gas/fuel storage, voltage overload, procedures, improper lockout/tag-out or large fuel spill.

1.6.10.9. Working Conditions Report. The Contractor shall make available to the Government and upon request, the contractors personnel hazard reporting procedures in accordance with 29 CFRs Subparts 1910 or 1960, as applicable.

1.6.10.10. Accident Reporting. The Contractor shall report serious accidents immediately, but not later than 60 minutes following the accident, to the DPTMS Safety Manager, KO, or GSO Staff Officer as applicable during duty hours or to the Fort Bragg Operations Center (FBOC) after duty hours. The Contractor shall provide a copy of all accident reports to the DPTMS Safety Manager, KO, or GSO Staff Officer as applicable, depending on the functional task area where the accident occurred. (Deliverable 06) Serious accidents and incidents include, but are not limited to, those defined in AR 385-40, and other applicable directives.

1.6.10.11. Safety Training. The Contractor shall conduct safety training upon contract award and quarterly thereafter unless the frequency of accidents require more frequent training to correct safety violations or train on changes in safety procedures.

1.6.10.12. Energy Conservation Program. The Contractor shall develop an energy conservation program that supports the Installation’s overall energy conservation program. The Contractor shall submit to the COR and DPTMS energy conservation officer, an energy conservation plan that includes, as a minimum, reuse of cleaning solvent, closure of facilities or portions of facilities when not in use to conserve energy, conservation of telephone usage, and conservation of mobility fuels in accordance with AR 420-90, Fire and Emergency Services, FB Reg.

420-90, Energy Efficiency Program, and FB Reg. 11-2, Energy Conservation Program. The Contractor shall ensure that building energy monitors are assigned to each facility occupied by the Contractor. The Contractor shall ensure that published policies and procedures are followed by Contractor personnel.

1.6.10.13. Fire Prevention. The Contractor shall comply with the Fort Bragg Fire Prevention Program in accordance with NFPA 1, FB Reg 420-1, to include appointment of a fire marshal in writing and training through the Fort Bragg Fire Department Training Program within 30 days of appointment. The Contractor shall comply with the applicable safety regulations as follows: ARs 385-10, 385-40, 385-64, 420-90, 600-8-1; DA Pamphlets 385-63 and 385-65; 29 CFR, Part 1910; EM 385-1-1. (Deliverable 07)

1.6.11. Special Qualifications: None

1.6.12. General Qualifications:

1.6.12.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current security requirements as indicated in PWS paragraph 1.6.9. during the execution of this contract.

1.6.12.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly, clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.12.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully complied with and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.12.4. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative.

Contractor personnel shall provide all information required for background checks to meet installation access requirements required by the installation Provost Marshal Office, Director of Emergency Services Physical Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes IAW AR 190-13 and AR 525-13.

1.6.12.5. All Contractor personnel shall be able to operate a personal computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Power Point) and Data/web based systems required for task area performing work.

1.6.12.6. All personnel shall have a working knowledge of Army rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc.).

1.6.12.7. All personnel shall possess an operational working knowledge of mobilization/demobilization.

1.6.12.8. All personnel whose tasks involve operation of any vehicles, must possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated and carry an accident avoidance course card.

Training is achieved by logging on to Army Learning Management System (ALMS), which can be accessed through Army Knowledge Online (AKO).

1.6.12.9. All personnel shall be able to work under stressful conditions and be physically able to demonstrate the support tasks to standard.

1.6.12.10. All personnel shall possess a high school diploma or General Educational Development (GED) equivalent.

1.6.13. Key Personnel Qualifications: The following personnel are considered key personnel by the Government.

a) Contract Manager – May be part of the working staff within the contract.

b) Alternate Contract Manager – is a working member of the contract staff who is assigned primarily to a specific contract PWS task area and contributes significantly to overall performance.

c) Contract Area Managers/Supervisors and their alternates for each area/work center within the

PWS.

d) Operational Planners.

1.6.13.1. The Contractor shall provide a contract manager who shall be responsible for the performance of the work.

The contract manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. Full authority to act for the Contractor on all contract matters is extended to the alternate in the absence of the primary official. The contract manager or alternate shall be available during normal operating hours as specified in paragraph 1.6.7 and telephonically during special operating hours detailed in paragraph 1.6.7.1 in the event contract performance issues arise.

1.6.13.2. Key Personnel shall be designated at phase-in and other personnel on the first day of the base contract period, in writing, to the KO and updated as changes occur thereafter. Resumes may be requested from KO and shall be provided upon request to ensure compliance with key personnel qualifications. The key personnel roster shall identify managers, supervisors, and their alternates for each area/work center in this PWS. (Deliverable 08)

1.6.13.3. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.6.13.4. The Contractor shall maintain records of personnel qualifications, certifications, and license(s), which shall be available for Government review upon request. Qualifications for specific key personnel are listed below:

1.6.13.4.1. The Contract Manager (CM) shall have a minimum of a two year college degree or three years college equivalency with five years’ documented experience in the management of a similar or related multifunction operation. The five years’ experience requirement cited must be within the most recent eight-year period.

1.6.13.4.2. The Alternate Contract Manager (ACM) shall have a minimum of a two year college degree with four years’ documented experience in the management of a similar or related multifunction operation. The four years’ experience requirement cited must be within the most recent eight-year period.

1.6.13.4.3. The area managers/supervisors/leads, with exception of the DPTMS Operations Planner/ Manager/ supervisor/lead, shall have a minimum of four years’ experience in the management of a similar or related function within the specific area assigned. The four years’ experience requirement cited must be within the most recent eight-year period.

1.6.13.4.4. The DPTMS Operations Planner Manager/supervisor/ lead shall possess the skills and abilities equivalent to a Department of the Army Command and General Staff College (CGSC) graduate and have three years brigade level or Garrison operations experience. The three years’ experience requirement cited for the Installation Operations Planner Manager/supervisor/ lead must be within the most recent five year period. Subordinate Installation Operations Planners must possess the skills and abilities equivalent to an advanced course qualified captain or brigade level senior non-commissioned officer with three years documented experience in plans, operations, training, and deployment/mobilization operations. Three years of documented experience performing Garrison Operations may be substituted for subordinate Installation Operations Planners. The three years’ experience requirement cited for subordinate Installation Operations Planners must be within the most recent five year period.

1.6.14. Personnel Rosters. An initial personnel roster, by work center and by labor category, shall be submitted to the KO or designated representative no later than (NLT) the first day after the contract start date…