5._Technical_Exhibit_A_Performance_Requirements_Summary.pdf

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DPTMS Support Service Contract
Solicitation number
W91247-18-T-WD00
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Technical Exhibit A Performance Requirements Summary

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PERFORMANCE REQUIREMENTS STATEMENT

Performance Objective Standard Performance

Threshold Method of

Surveillance

PRS

Element

Incentives/Disincentives

PRS#1

Maintain all records on-site of inspections and corrective actions taken.

PWS Para 1.6.2.2.

Maintain Quality Control Plan

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved

Periodic Sampling

7.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#2

Maintain reports and records of accidents, inspections, investigations and training.

PWS Para 1.6.10.2.

Maintain Safety Program

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved

Periodic Sampling

7.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#3 Prepare master Mobilization Unit Training Tracker (MUTT) /Demobilizing Unit Event Schedule

(DUES).

PWS Para 5.1.1.4.

Accuracy of scheduling to various GSO and Installation processing stations

Preparation process is IAW the PWS.

Performance is acceptable if 80% of weighted inspection bullets related to the task areas cited in the PWS are achieved

Periodic Sampling

3.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#4

Record provided training data in the Deployment and Reconstitution Tracking Software (DARTS) and other reporting databases as required.

PWS Para 5.2.

Accuracy of recorded training data

A “green” go block appears by each training requirement the GSO is responsible for completing.

Performance is acceptable if 80% of the weighted inspection bullets related to the task are achieved

Periodic Sampling

3.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

Technical Exhibit A Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance

Threshold Method of

Surveillance

PRS

Element

Incentives/Disincentives

PRS#5

Manage through inspections classified documents, sensitive item physical security, weapons storage, access rosters, SIPR, and key control.

PWS Para 5.4.1.3.

Timeliness and accuracy of inspections

Performance is acceptable if 80% of weighted inspection bullets related to security requirements are achieved

Periodic Sampling

7.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#6 Perform GSO Human Resources requirements outlined in the PWS.

PWS Para 5.5.1 Through 5.5.17.12.

Standards of performance are

IAW

requirements cited in the

PWS

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

6.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#7

Maintain all individual deployment packets for all personnel processed through the Fort Bragg

PPB MOB/DEMOB

records/clearance processing work-center.

PWS Para 5.5.19.2

Accuracy of data contained within each individual deployment packets

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

4.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#8

Perform all Installation level personnel tasks related to processing mobilized, demobilized, Soldiers IAW published guidance PWS Para 5.5.20.1.

Standards of performance are

IAW

requirements cited in the

PWS

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

5.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS#9 Ensure tasks pertaining to stations 1, 10, and 12 are processed utilizing prescribed regulatory and personnel guidance.

PWS Para 5.5.21.4.

Standards of performance are

IAW

requirements cited in the

PWS

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

5.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #10

Receive, secure, and issue weapons and sensitive items IAW appropriate Army and Installation Regulations.

PWS Para 5.7.1.3

Accountability of sensitive items

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

7.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

Performance Objective Standard Performance

Threshold Method of

Surveillance

PRS

Element

Incentives/Disincentives

PRS #11

Request, receive, store, and issue Class IX and sensitive item repair parts in accordance with the appropriate Army and Installation Regulations.

PWS Para 5.7.2.4.

Accountability of Class IX and sensitive item repair parts

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

4.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #12

Maintain property accountability of

MTO&E, TDA,

Installation, and real property and GFE as required.

PWS Para 5.7.3.2

Accountability of property

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

4.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #13

Perform Organizational Level Supply and Service tasks for the GSO.

PWS Para 5.7.4.2.

Operate a Unit Level Supply Activity

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

3.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #14

Perform Force Mod Support Requirements

IAW PWS.

PWS Para 5.8.

Accountability of equipment and records management

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

6.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #15 Proper arms room management IAW applicable DOD, Army, and Installation regulations, policy letters and/or directives. PWS Para 5.8.19.

Accountability of sensitive items

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

6.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #16

Provide transportation/ movement services in support of installation, deployment, redeployment and mobilization operations.

PWS Para 5.9.

Timeliness of movement requirements

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

4.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

Performance Objective Standard Performance

Threshold Method of

Surveillance

PRS

Element

Incentives/Disincentives

PRS #17

Contractor shall implement and maintain an equipment readiness and maintenance program.

PWS Para 5.10. Through 5.10.8.12.

Program accuracy and compliance

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

5.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #18

Provide and execute Billeting Management operations for assigned cantonment area barracks.

PWS Para 5.11.1.

Program compliance with acceptable billets standards

Performance is acceptable if 80% of the weighted inspection bullets related to the task areas cited in the PWS are achieved.

Periodic Sampling

6.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #19

Customer Feedback Performance Assessment via Interactive Customer Evaluation (ICE).

PWS Para 1.6.2.4.

Customer Satisfaction

Performance is acceptable if a 90% average exist for collected satisfaction surveys from contract area collection points

100 Percent Inspection of validated customer responses

8.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

PRS #20

Unannounced / On-The- Spot Performance Assessment (One per month unless poor performance is observed).

PWS Para or compliance requirement to be determined prior to inspection

Standards of performance are

IAW

requirements cited in the

PWS

Performance is acceptable if no major performance failures are discovered (On the spot corrections for minor performance failures will be noted in the inspection report)

Periodic Sampling

0.00 Recurring performance failures or continued

acceptable performance for the QC program could result in a positive/negative log notation during COR/PM weekly meetings, a positive/ negative rating in the monthly VCE or annual CPARS report, re-performance at no cost to the Government, a submitted CDR, invoice payment deduction, or combination of actions.

100.00Total of Performance Requirements Summary Elements

PRS

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