W911SA26QA217 Attachment 01 PWS and Deliverables.docx

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81st RD Protective Clothing Rental and Laundering Services in a Nine (9) State Region
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W911SA26QA217
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This is a Performance Work Statement (PWS) for an Indefinite Delivery/Indefinite Quantity (IDIQ), Firm Fixed Price (FFP) contract to provide rental protective clothing and laundering services to the 81st Readiness Division (RD) G4 Directorate of Logistics across multiple Army Reserve maintenance facilities in nine states (Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee).

The primary objective is to supply clean, serviceable protective clothing and weekly laundering services to shop and office employees to mitigate exposure to heavy metals (lead and cadmium) in compliance with EPA regulations and Army safety standards. Shop employees will receive eleven uniform sets, two coverall sets, and two hip jackets; office personnel will receive eleven uniform sets and two jackets. All items must be gender-specific, properly fitted, and include facility identification patches. The contractor is responsible for furnishing all materials, equipment, transportation, labor, and storage receptacles. Weekly pickup and delivery services are required Monday through Friday (7:30 AM to 3:30 PM local time), excluding federal holidays and government facility closures. The contract includes a 45-day phase-in period followed by a ten-month base period plus four twelve-month option periods and one six-month extension option. The contractor must submit monthly invoices by the fifth calendar day for services rendered, maintain a contingency plan for service continuity, provide employee background checks and security training (AT Level I, iWATCH, and OPSEC), and maintain service tickets signed by government representatives documenting all pickups and deliveries. Performance standards require not more than two validated customer complaints per month, with non-compliance resulting in 1% monthly payment reductions and corrective action requests.

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W911SA23D3004

Performance Work Statement 81st RD G4 Rental of Protective Clothing with Laundering Service 31 March 2026

PART 1

GENERAL INFORMATION

1. General and Background. This is a Firm Fixed Price (FFP) Indefinite Delivery / Indefinite Quantity (IDIQ), contract non-personnel services contract to provide all the 81st Readiness Division (RD) Directorate of Logistics (G4), Equipment Concentration Site (ECS) and Area Maintenance Support Activity (AMSA) shop employees protective clothing and protective clothing services. Rental protective clothing will be provided to 81st Readiness Division government personnel ONLY. 81st Readiness Division (RD) contractor personnel will not receive protective clothing through this contract. Contractor personnel are provided with personal protective equipment through their employer. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Scope of Work. The objective of this requirement is to provide clean and serviceable protective clothing to 81st RD G4 Shop employees to support mechanics working on equipment and in shop facilities. These standards have been established by the Command to mitigate the exposure and migration of heavy metals as well as comply with the Environmental Protection Agency’s (EPA’s) new lower exposure limit, effective 06 January 2020, EXORD 031- 19, and to ensure the Safety of all Employees and their families. Protective clothing with laundry service will prevent migration of heavy metals and other contaminants from worksite to residence. Each shop employee will be provided with eleven (11) sets of uniforms, two (2) sets of coveralls and two (2) jackets (with a removable liner). Each office employee will be provided with eleven (11) sets of uniforms and two (2) jackets (with a removable liner). One (1) uniform set shall include a clean and serviceable protective shirt and pants. This service will include weekly laundering and delivery services. The Contracting Officer’s Representative (COR) will provide total number of employees upon award of the contract. Any changes to the employee totals, initiation for new hires or stopping the service for employees will be submitted to the contractor by the (COR) or Alternate Contracting Officer’s Representative (ACOR). The contractor shall immediately halt services as needed or have 30 days to provide the additional necessary protective clothing to the employee. Protective clothing will be gender specific to ensure a safe and appropriate fit. Services will include repairs/replacements to worn, damaged and improperly fitting protective clothing components. The services and materials required under this contract will be provided at 81st RD maintenance facilities throughout the southwest regions of the United States. Employees are not engaged in hazardous duty however surveys have been conducted by the U.S. Public Health Command at various 81st RD shop locations and results have determined that heavy metals are present and exceeded the Brookhaven National Laboratory’s (BNL’s) recommended guidelines for lead and cadmium. This contract provides the 81st RDs maintenance facilities with clean protective clothing. The Contractor shall provide and pick-up at all locations listed in the Shop Locations Attachment. Service tickets will be signed by a shop representative and contractor or subcontractor representative. Service tickets will be completed on a weekly basis at time of delivery and then retained by the COR or ACOR as proof of service.

1.1.1. The Contractor shall furnish all management, labor, materials, transportation for pickup and delivery of materials, equipment, and tools required to provide protective clothing sets and protective clothing laundering services defined in this PWS except for those items specified as government furnished property and services in Part 3 of this PWS.

1.2. Place of Performance. The work to be performed under this contract will be performed in accordance with Shop Locations Attachment.

1.3. Period of Performance. The period of performance shall be for one (1) ten (10) month Base Period plus four

(4) 12-month option periods and one (1) six (6) month option to extend services (IAW FAR 17.208(f)).

1.3.1. Contract Full Performance. The contractor will be granted a Phase-In period of 45 days from date of award until contract full performance date to allow for administrative startup. The administrative costs for this period will be separately priced and will not include the unit pricing of the provided uniform sets or laundering services. The cost of the Phase-In CLIN shall only be invoiced one (1) time within 60 days of contract award. The Phase-In CLIN shall only be included in base year of the contract.

1.4. Hours of Operation. The Contractor is responsible for conducting business, between the hours of 7:30 A.M. through 3:30 P.M., Local Time, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings; or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor should keep in mind that the stability and continuity of the workforce are essential.

1.5. Federal Government Holidays. Normally the Contractor is not required to provide services on the following days:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day3rd Monday of February
Memorial DayLast Monday of May
Juneteenth19th day of June
Independence Day4th day of July
Labor Day1st Monday of September
Columbus Day2nd Monday of October
Veterans Day11th day of November
Thanksgiving Day4th Thursday of November
Christmas Day25th day of December

If a holiday falls on a pickup and/or delivery day, delivery shall be made on the preceding or following working day.

1.6. Unforeseen Installation Closures: When the Government facility is closed due to local / national emergencies, administrative closing, or similar Government directed facility closing; the Contractor will be notified by the COR / ACOR of an installation closure. The Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Government shall have the following options:

1.6.1. During Force Protection Conditions (FPCON) Charlie and Delta, services are discontinued, and services shall resume when the FPCON level is reduced to level Bravo or lower.

1.6.2. Upon installation closure, the COR will reschedule or cancel any scheduled work which cannot be completed.

1.7. Ordering: Services will be ordered by issuance of a Task Order, awarded by the Contracting Office. The Task Order (TO) will specify which services are required, the quantity of services required, the location where the services are to be performed, and the period of performance for the service.

1.7.1. Task Order (TO) Period of Performance (POP): Each Task Order issued under this contract shall have a scheduled TO POP date. Each Task Order shall be completed within the scheduled TO POP date.

1.8. Point of Contact. The Contractor shall provide one (1) main point of contact (POC) within the prime company to interface with the COR on issues concerning this contract. The POC shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. Additionally, the Contractor shall make available to the COR a specified “Account Liaison” to handle all problems regarding billing, deliveries, discrepancies, etc. This “Account Liaison” shall be responsible for submitting one (1) Monthly Report and Invoice (See Part 5 Monthly Invoice). The name of POC and Account Liaison shall be designated via email to COR No Later Than (NLT), fourteen (14) business days after contract award and NLT two (2) business days of Contractor and Subcontractor personnel changes.

1.9. Supervision of Contractor Employees. The Government will not exercise any supervision or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.10. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will appraise the Contractor of how the government views the Contractor's performance and the Contractor will appraise the Government of problems, if any, being experienced. Appropriate action should be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.11. Physical Security. The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use.

1.12. Restrictions. The Contractor shall not employ any person who is determined by the Government to be a potential threat to the health, safety, security, general well-being or operational mission of a government facility or its population, to include personnel who are, or become, barred, or restricted from an Installation. The Government reserves the right to require removal of any Contractor personnel from the job site who endanger persons or property, or whose continued employment is inconsistent with the interest of military security. The Government also reserves the right to require the Contractor to remove from the job site, any employee found to be under the influence of alcohol, drugs or any other incapacitating agent or any employee involved in the theft of Government property. The removal from the job site of such personnel shall not relieve the Contractor of the requirement to provide personnel to perform services.

1.13. Identification of Contractor Employees. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name, and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. An Employee Roster listing the names of all employees issued identification cards shall be furnished to the Contracting Officer Representative 14 days prior to the contract performance start date, annually, and updated as needed, but within 5 business days of change, to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government cellphones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.14. Background Checks. Background Checks. Access and General Protection/Security Policy and Procedures: All contractor employees to include subcontractor employees, must pass a background check prior to commencing performance under this contract. The contractor and all associated subcontractors' employees shall provide all information required for background check report (See Below) to meet access requirements. Contractor workforce must comply with all Federal Acquisition Regulation (FAR) clause 52.204-9, personal identity verification requirements as directed by DOD, Headquarters Department of Army (HQDA) and/or local policy. The contractor workforce shall also comply with standards and procedures in Army Regulation (AR) 190-13, applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the COR). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the facility or site Random Antiterrorism Measures.

1.14.1. The contractor shall complete background checks on all Contractor personnel, to include sub-contractors, performing work under this contract must obtain the appropriate background checks prior to the completion of the phase in period. Background checks are required for all personnel associated with this contract to include all prime contractor personnel and subcontractor personnel. All contractors must provide a Criminal Records Check (CRC) from a web-based investigative service or any other investigative service company that provides a 50 state/national criminal records check. A CRC must be a complete check covering a minimum of 10 years. The CRC must indicate that it is a National Criminal Records Check or the terminology the background screening agency uses to indicate such. All the checks are mandatory and are as follows:

The report must include:

1.) A state and local county criminal record checks (from every county or state the individual has lived in for the past 7-10 years) 2.) National criminal records check (covering all 50 States) 3.) The global terrorist watch search (OFAC) 4.) National sex offender registry check 5.) (Verified) Military court martial records check (This search is required regardless of whether or not the employee states military service) 6.) 10 Panel Drug Test 7.) Motor Vehicle Record Check 8.) Federal Criminal History Record Check 9.) Social Media Search 10.) E-verify 11.) Federal Criminal Record Checks

1.14.1.2. Contractor shall provide a memorandum to the COR (on company letterhead) listing all employees who have received background checks. In addition to the memorandum and employee list, a copy of the background report is required as proof the background check was conducted. The memorandum, employee list and background report can be emailed to the COR.

1.14.1.3. When received, COR validates data and submits to the 81st RD, G-2, Security Specialist for their review and approval. When completed, COR will provide a copy of Access Approval Letter to Contractor POC, Area Facility Operations Specialist/ Regional Facility Operations Specialist (AFOS/RFOS) and local Facility Coordinator for facility access and retain a copy for COR files.

1.14.2.1. If derogatory information is contained in the background check, unescorted access may be denied in accordance with Army Directive 2014-05 (Policy Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors).

a. COR will notify 81st RD DES of individuals who have been denied access.

b. 81st RD DES will complete Access Denial Letter and forward to COR along with Access Control Denial Waiver Package.

c. COR provides Access Denial Letter and Access Control Denial Waiver Package to Contractor POC.

1.14.3. In cases where an uncleared Contractor employee, including any subcontractor employee, is denied access based on derogatory information, the individual may request a waiver.

a. Contractor POC informs COR that employee desires to submit an Access Control Waiver Denial Application.

b. COR, will forward the individual’s completed packet to 81st RD DES for review.

c. 81st RD DES will review members' Access Control Denial Waiver Application in consultation with Fort McCoy Access Control NCIC-III POC.

d. 81st RD DES provides recommendation to 81st RD Senior Leadership.

e. 81st RD Senior Leadership or designee makes final fitness determination.

f. 81st RD DES will notify COR of final fitness determination.

g. If waiver is granted, 81st RD DES will provide Access Approval Letter to COR. COR will then provide copy of Access Approval Letter to Contractor POC, AFOS/FOS for facility access and retain copies for COR files.

1.14.4. Individuals may be denied unescorted access if derogatory information includes, but is not limited to, the following:

a. The NCIC-III contains criminal information about the individual that causes the Senior Commander to determine that the individual presents a potential threat to the good order, discipline, or health and safety of the installation.

b. The installation is unable to verify the individual's claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access.

c. The individual has a current arrest warrant in NCIC, regardless of the offense or violation.

d. The individual is currently barred from entry or access to a federal installation or facility.

e. The individual has been convicted of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, drug possession with intent to sell or drug distribution.

f. The individual has a U.S. conviction of espionage, sabotage, treason, terrorism, or murder.

g. The individual is a registered sex offender.

h. The individual has been convicted of a felony within the past 10 years, regardless of the offense or violation.

i. The individual has been convicted of a felony firearms or explosives violation.

j. The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.

k. The individual is identified in the Terrorist Screening Data Base (TSDB) as known to be suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity. When this capability becomes available to DoD, security personnel performing installation access control personnel will strictly follow the Federal Bureaus on Investigation’s published engagement protocols.

1.15. Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improper influence in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/gratuities, and to non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the Installation Facilities. The Contractor shall comply with all DOD and local requirements that establish uniform policies governing smoking in and around Government-owned buildings and vehicles. The Contractor shall comply with Federal drug-free workplace and requirements IAW FAR 52.223-6 and 252.223-7004. Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, Installation administration, and security on the Installation shall be applicable to all Contractor employees or representatives who enter the Installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site.

Removal of employees does not relieve the Contractor from the responsibility for the work defined in this PWS.

· Removal by Garrison Commander. The Garrison Commander may, at his/her discretion, bar an individual from the Installation under the authority of 18 USC 1382 (1972), AR 210-10 (Administration), and the National Industrial Security Program Operating Manual (NISPOM) for conduct determined contrary to good order, discipline, or Installation security.

· Removal by Contracting Officer (KO). The Contracting Officer may require the Contractor to remove any employee, working under this contract, for reason of misconduct or security. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government.

· Removal by Installation Police. Contractor employees may be denied entry to the Installation by Military Police if it is determined that such entry may be contrary to good order, discipline, or the security of the Installation. Military Police may remove any Contractor employee from the Installation for reason of misconduct or security.1.6.18 Government and Personal Property. The Contractor shall be responsible for safeguarding US Government (USG) and personal property. The Contractor shall conduct work so that Government property, personnel and work areas shall be always protected from inconvenience, damage or injury. In the event of loss or damage of any nature, caused by Contractor operations or employees, due to improper protection, precaution or safety measures, such damages shall be repaired or such property shall be replaced by the Contractor at his expense. In the event the Contractor does not satisfactorily repair or replace such damages, the Government reserves the right to make necessary correction and the Contractor shall reimburse the Government for all labor and materials costs associated with repairs or replacement.

1.16. Operations Security (OPSEC).

1.16.1. AT Level I Training. Anti-Terrorism (AT) Level I Awareness Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training NLT 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable or NLT 30 calendar days after new employees commence performance under this contract, and annually NLT 30 calendar days after the start date of the option year. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, NLT 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jko.jten.mil .

1.16.2. iWATCH Training. All Contractor employees, including subcontractor employees, to be briefed on the local iWATCH program (training standards provided by the requiring activity Anti-terrorism Officer (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. An iWATCH training certification for all employees shall be submitted to the COR NLT 30 calendar days after the contract start date, or NLT 30 calendar days after new employees commence performance under this contract and annually NLT 30 calendar days after the start of the start date of the option year. https://www.mepcom.army.mil/Home/Contractors/

1.16.2. OPSEC Training. Per AR 530-1 Operations Security, all contractor employees, including subcontractor employees, must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR via email (or to the contracting officer, if a COR is not assigned) NLT 60 calendar days after completion of training by all employees and subcontractor personnel. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: https://www.cdse.edu/Training/eLearning/GS130/ .

1.17. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in Federal Acquisition Regulation (FAR) Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.18. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Terms and Conditions - Commercial Items). A formal Quality Control Plan (QCP) is not required for this requirement; however, the Contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders acceptance those items or services that conform the requirements of this contract. The Contractor is responsible for ensuring the requirements of this project are satisfied in accordance with the contract specifications and all applicable environmental laws and regulations; the presence or absence of a duly authorized Government Inspector shall not relieve the Contractor of this responsibility.

1.18.1. Contingency Plan. Contractor shall furnish a detailed, written Contingency Plan indicating that services can be continued in the event of Contractor’s equipment (including transportation vehicle failure), production facility failure, or any circumstance that impacts the Contractor’s ability to perform the services. A Contingency Plan shall be submitted to the COR NLT 30 calendar days after the contract award and annually NLT 30 calendar days after the start date of the option year.

1.18.2. Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.18.2.1. Non-conforming Supplies or Services. Contractual Nonconforming Performance. CARs formerly Nonconformance Reports (CAR)) are used for managing contractual nonconformances on ACC administered contracts. Nonconformance occurs when a contractor fails to meet contract requirements or specifications. The COR will verbally notify the contractor and document in Product Data Reporting and Evaluation Program (PDREP) each time nonconforming service or supplies have been identified and request the contractor to correct the defect to conform with contract requirements. Resolution of nonconformance identified at the subcontractor level shall be addressed with the prime contractor. CARs are issued, processed, and closed IAW ACC Acquisition Instruction (AI) 46-2 and FAR subpart 46.407 (nonconforming supplies or services).

1.18.2.1.1. Level I: A Level I CAR describes a deficiency on a product or service and is not a systemic breakdown of a process or system. It includes those nonconformances that are minor in nature and can be promptly corrected by the contractor, present no need for root cause analysis, no determination if other contract requirements are affected, present no need for further preventive action, and do not materially reduce the usability of the supplies, services, construction, or deliverables. While the Government must document the nonconformance and the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed. Level I CARs are considered closed immediately upon issuance.

1.18.2.1.2. Level II: A Level II CAR describes deficiencies in a contractor’s processes or systems but are not significant deficiencies. Level II CARs shall require the contractor to correct the nonconformance, perform root cause, and develop and provide a Corrective Action Plan (CAP) acceptable to the government. Some examples of systems affected may be quality inspection/management systems, and CBS identified in DFARS 242.70, or issues such as multiple deficiencies on products or services indicating a systemic issue throughout the process, or, an escalation of repetitive Level I CARs for the same or similar nonconformance demonstrating the contractor is failing to institute effective corrective action and/or failing to implement effective quality and/or internal control(s).

1.18.2.1.3. Level III: A Level III CAR describes deficiencies in a contractor’s system that is affecting a contracts or program’s ability to meet cost, schedule, or performance requirements, or are a significant deficiency pursuant to DFARS 252.242-7005(b), “Contractor Business Systems” (CBS), or a failure to respond to Level II CARs, or to remedy a recurring nonconformance. The contractor shall be required to provide a CAP that is acceptable to the government.

1.18.2.1.4. Level IV: A Level IV CAR documents a critical nonconformance of such serious nature that is issued to the contractor’s business segment or corporate management for their attention to both the nonconforming condition and the company’s corrective action, or when a Level III CAR has been ineffective. A Level IV CAR will result in a mandatory review of available contractual remedies, such as cost disallowance, reduction or suspension of payments, revocation of government assumption of risk of loss, CBS disapproval, or suspension of all product and service acceptance activities. Contractual remedies will be implemented IAW applicable FAR/DFARS clauses and/or ACC Acquisition Instructions if applicable. Action to suspend product or service acceptance will be accomplished via a Level IV CAR. The contractor shall be required to provide a CAP that is acceptable to the government

1.18.2.1.5. Inspection Results. The Contractor will be notified of Government inspection results. The Contractor shall acknowledge receipt of the inspection results. The Contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the Contractor to notify the Contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

PART 2

DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed in writing by the Contracting Officer, a copy of which is sent to the Contractor, to assist with all technical aspects of the contract and in contract administration. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. EQUIPMENT. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9. GOVERNMENT PROPERTY. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.10. LAUNDERING. The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action and by hand in appropriate temperature water solutions of detergents and other additives.

2.1.11. LOSS OF GOVERNMENT PROPERTY. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

(1) Items that cannot be found after a reasonable search.

(2) Theft:

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.12. MATERIAL. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.13. NON-PERSONAL SERVICES. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.14. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.15. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.16. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.18. WIDE AREA WORKFLOW (WAWF). A secure web-based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.19. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.20. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

TECHNICAL DEFINITIONS

2.1.21. CLEAN. Finished articles are dry and free of visible soil, lint, and objectionable odor. Spots and stains are removed where practical to do so without damaging the fabric.

2.1.22. DRY CLEANING. Dry cleaning involves the immersion of garments in dry cleaning solvents and cleaning them by use of mechanical action and soaps or synthetic detergents. Dry cleaning removes some soluble and some insoluble soils and dissolves grease stains through the combined actions of dry-cleaning solvents, mechanical action, soaps, synthetic detergents, and other cleaning aids.

2.1.23. PACKAGING. The process by which clean garments or other items are placed on hangers and placed in protective paper or plastic film bags. Small items of clothing and other clothing which are not customarily placed on hangers shall be wrapped in protective polywrap in accordance with commercial or local practice.

2.2. ACRONYMS:

ACOR
Alternate Contracting Officer's Representative
AFARS
Army Federal Acquisition Regulation Supplement
ACOR
Alternate Contracting Officer's Representative
AFARS
Army Federal Acquisition Regulation Supplement
AR
Army Regulation
AT
Anti-Terrorism
ATCTS
Army Training Certification Tracking System
ATO
Anti-Terrorism Office
CA
Corrective Action
CAC
Common Access Card

CAP

CAR

Corrective Action Plan Corrective Action Request

CFR
Code of Federal Regulations
CONUS
Continental United States (excludes Alaska and Hawaii)
COR
Contracting Officer Representative
COTS
Commercial-Off-the-Shelf
DES
Directorate of Emergency Services
DA
Department of the Army
DES
Directorate of Emergency Services
DD250
Department of Defense Form 250 (Receiving Report)
DD254
Department of Defense Contract Security Requirement List
DFARS
Defense Federal Acquisition Regulation Supplement
DGR
Designated Government Representative
DIR
Directive
DMDC
Defense Man Pressure Data Center
DOD
Department of Defense
DPW
Directorate of Public Works
FAR
Federal Acquisition Regulation
FPCON
Force Protection Condition
G4
Directorate of Logistics
GFP
Government Furnished Property
HQDA
Headquarters Department of Army
IA
Information Assurance
IAC
Installation Access Card
IAW
In Accordance With
ID
Identification
IT
Information Technology
KO
Contracting Officer
NACI
National Agency Check with Inquiries
NCIC III
National Crime Information Center Interstate Identification Index
NCR
Nonconformance Report
NLT
No later than
OCI
Organizational Conflict of Interest
OCONUS
Outside Continental United States (includes Alaska and Hawaii)
ODC
Other Direct Costs
OPSEC
Operations Security
PA
Property Administrator
PIPO
Phase In/Phase Out
POC
Point of Contact
PPC
Personal Protecting Clothing
PRS
Performance Requirements Summary
PWS
Performance Work Statement
QA
Quality Assurance
QAP
Quality Assurance Program
QASP
Quality Assurance Surveillance Plan
QC
Quality Control
QCP
Quality Control Program
SCR
Service Contract Reporting
TE
Technical Exhibit
TSDB
Terrorist Screening Database
U.S.C.
United States Code

WAWF

Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY (GFP), EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services. The Government will not provide services for this contract.

3.2. Facilities. The Government will not provide facilities for this contract.

3.3. Utilities. The Government will not provide utilities for this contract.

3.4. Equipment. The Government will not provide equipment for this contract.

3.5. Materials. The Government will not provide materials for this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. The Contractor shall furnish all supplies, material, equipment, tools, vehicles, workforce, and services required to perform work under this contract that are not listed under Part 3 of this PWS. The failure of the Contractor, for any reason whatsoever (excluding an Act of God or an Act of War), to furnish any of the foregoing shall neither justify nor excuse achievement of the performance standards prescribed in this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS

5.1. Services Provided. The Contractor shall provide all management, labor, materials, equipment, tools, and transportation necessary to continuously furnish, maintain, repair, replace, pickup, clean, and deliver protective clothing to 81ST Readiness Division identified locations (See Shop Locations Attachment). Services will be provided in accordance with the terms and conditions of this contract.

5.2. Personal Protective Clothing: The contractor shall provide each 81st Readiness Division (RD) G-4, Equipment Concentration Site (ECS) and Area Maintenance Support Activity (AMSA) employees the necessary quantity of complete uniform sets of protective clothing, two (2) sets of coveralls and two (2) hip jackets. One uniform set of protective clothing shall include one (1) shirt and one (1) pair of pants. All protective clothing provided to the government shall be clean and serviceable at the time of delivery to the maintenance facility. The specifications for personal protective clothing are as follows:

All Employees will be issued two (2) Hip Jackets. The jackets will be Medium Gray, mid-weight hip length jacket, twill cotton/polyester blend fabric, front metal zippered, front pockets and a quilted removable nylon lining for added warmth. Facility I.D. Badge Patch will be centered on left chest and facility shop name will be centered on the right chest. Hip Jackets will be standard in sizing (Small, Medium, Large, etc.). Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Jackets will be tailored upon government request for safety purposes at no addition cost to the government.

5.2.1. Shop Employees will be issued long sleeve work shirt, flat front style work pants and coveralls.

5.2.1.1. Shirt, Long Sleeve. 65% / 35%, polyester blend / breathable cotton fabric button down work shirt, gray in color, double chest pockets. Facility I.D. Badge Patch centered over left chest pocket and facility shop name centered over right chest pocket. Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Shirts will be gender specific if necessary to ensure a proper and appropriate fit. Proper fit includes neck, sleeve, and chest/bust size.

5.2.1.2. Pants, breathable 65% / 35% polyester cotton blend fabric, flat front style work pants, Medium Gray in color with two (2) front pockets and two (2) back pockets; a metal front zippered; and reinforced belt loops. Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Proper fit includes waist and inseam size. Pants will be hemmed upon government request for safety purposes at no addition cost to the government. Pants will be gender specific if necessary to ensure a proper and appropriate fit.

5.2.1.3. Coveralls, long sleeves, 65% polyester / rayon and 35% cotton, breathable fabric, Medium Gray in color. Two-way brass zipper front closure, gripper (snap) at top of zipper and label, two set-in front pockets, two patch hip pockets, two breast pockets and collar one-piece top stitched. Facility I.D. Badge Patch centered over left chest pocket and facility shop name centered over right chest pocket. Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Proper fit includes waist and inseam size. Pants will be hemmed upon government request for safety purposes at no addition cost to the government.

5.2.2. Office personnel will be issued the Polo shirt and slacks.

5.2.2.1. Shirt, Polo, Short Sleeve, polyester blend / breathable cotton fabric Gray in color with three (3) buttons, and no chest pocket. Facility I.D. will be embroidered and centered on left chest and name patch centered over right chest. Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Proper fit includes neck, sleeve, and chest/bust size. Shirts will be gender specific if necessary to ensure a proper and appropriate fit.

5.2.2.2. Pants 65% / 35%, polyester blend / breathable cotton fabric, flat front style work pants, two (2) front pockets, two (2) back pockets, a metal front zippered, and reinforced belt loops. Contractor shall obtain employees sizing from COR and follow up with COR or Shop POC after initial delivery to ensure proper fit. Proper fit includes waist and inseam size. Pants will be hemmed upon government request for safety purposes at no addition cost to the government. Pants will be gender specific if necessary to ensure a proper and appropriate fit.

Rental protective clothing will be provided to 81st Readiness Division government personnel ONLY. 81st RD contractor personnel do not receive rental protective clothing through this contract.

5.3. Number of required personal protective uniform sets. The number of required personal protective uniform set will be determined by the COR. Each employee will receive eleven (11) sets of uniforms and two (2) sets of coveralls.

5.3.1. Uniform Set/Jacket Unit of Issue.

CLIN X001 Shop Uniforms Sets CLIN X002 Office Uniforms Sets CLIN X003 Jackets CLIN X004 Coveralls

5.4. Initial Sizing. The Contractor shall coordinate with the COR to obtain the sizing for every employee requiring personal protective clothing. The contractor shall ensure all employees receive properly fitting personal protective clothing. The COR or ACOR will notify the contractor when a new employee has been hired and requires protective clothing. The contractor is responsible for ensuring the employee receives properly fitting personal protective clothing within 30 days of the initial request. It is expected that within the first 30 days from the award of the contract, the Contractor obtain this information from the COR and obtain the personal protective clothing sizing during that timeframe. By the 31st calendar day of the contract, all the personal protective clothing shall be delivered to each shop location and laundering services shall commence.

5.5. Storage Bins/Racks. Separate storage receptacles will be provided by the Contractor for both clean and used or soiled protective clothing at each shop location. Storage receptacles will be provided by the Contractor for the duration of this contract.

5.5.1. Rolling Racks. Contractor will supply rolling racks to hang delivered protective clothing on at each shop location.

5.5.2. Soiled Clothing Receptacles. The contractor shall provide Soiled Clothing Receptacles with sealable lids, impermeable, and designed to prevent dispersion of chemical dust.

5.5.2.1. IAW CFR 1910.1025 and CFR 1910.1200 the contractor and bags must be labeled, in order to communicate hazards to employees. Shipping and storage containers/bags that contain cadmium-contaminated clothing must be labeled with the following information:

· Danger

· Contains cadmium

· Cancer hazard

· Avoid creating dust

· Can cause lung and kidney disease

Shipping and storage containers/bags that contain lead contaminated clothing must be labeled with the following information:

DANGER: CLOTHING AND EQUIPMENT CONTAMINATED WITH LEAD. MAY DAMAGE FERTILITY OR

THE UNBORN CHILD. CAUSES DAMAGE TO THE CENTRAL NERVOUS SYSTEM. DO NOT EAT, DRINK

OR SMOKE WHEN…

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