W911SA25Q3025 Attachment 1 - Performance Work Statement (PWS).docx

PERFORMANCE WORK STATEMENT (PWS)

Airfield/Aircraft Services Support, Fort McCoy, WI

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Airfield/Aircraft Services Support as defined in this PWS. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Airfield Base Operations, Airfield/Aircraft services to support transient units as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services in Part 3 of this PWS.

1.2 Background. Fort McCoy is home to the Army’s largest Reserve Readiness Training Center, which serves as a major training platform for all units preparing for deployment oversees. It is located on 60,000 acres (240 km2) between Sparta and Tomah, Wisconsin, in Monroe County. Since its creation in 1909, the post is used primarily as a military training center. Fort McCoy’s mission is not only education but training centric as well. The installation serves as a power projection-training platform committed to training support excellence also extended to law enforcement professionals and other Government agencies at the federal, state, and local levels.

1.3. Specific Background: Fort McCoy’s Airfield supports multiple types of military rotary-wing (RW) aircraft and up to C-17 fixed wing (FW) aircraft. Fort McCoy's Airfield in a typical year dispenses approximately 200,000 gallons of fuel. A majority being UH-60s or CH-47s which hold a fuel capacity of 300 to 1000 gallons. Fort McCoy Airfield generally services 12 aircrafts per month and up to 25 or more during heavy summer training months.

1.4. Scope of Work. This Performance Work Statement establishes the requirement for performing Airfield Base Operations services for the US Army Garrison, Fort McCoy, Airfield Division, Fort McCoy, Wisconsin; Airfield Services for the US Army Garrison, Fort McCoy, Airfield Division, Fort McCoy, Wisconsin; and Petroleum, Oils, and Lubricants (POL) services for the US Army Garrison, Fort McCoy, Airfield Division, Fort McCoy, Wisconsin. Fort McCoy requires Aircraft Service Support to provide safe ground movement of aircraft, petroleum oils and lubricants (POL) operations, security operations, and to ensure aircraft operating areas are free of debris.

1.2.2. The Contractor shall provide base operations, airfield services at Fort McCoy Army Airfield (FMAAF) to support transient units IAW the Airfield Operations Manual (AOM).

1.2.3. The Contractor shall provide aviation fuel storage, and fuel distribution services at Fort McCoy Airfield (FMAAF) to support transient units.

1.3. Place of Performance: The work to be performed under this contract will be performed at Fort McCoy, WI 54656.

1.4. Period of Performance. The period of performance shall be for one (1) Base Period and four (4) 12-month option periods with an option to extend services for up to six (6) months.

1.5. Hours of Operation: The contractor is responsible for conducting business, between the hours of 06:00am to 10:00pm Monday thru Friday and weekends between 6:00am to 10:00pm when required, except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Work schedule may require weekend and non-standard hours to meet the schedule and exercise requirements. No additional contract cost for overtime incurred may be billed to the government. Work performed outside of normal business hours, shall be approved, and coordinated with the Contracting Officer prior to the work being performed. Additional specific information concerning contractor scheduling can be found in part 5.

1.5.1. Key Control: The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost, or misplaced, and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. NOTE: All references to keys include key cards.

1.5.1.2. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer (KO), re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.1.3. The Contractor may be required to replace, re-key, or reimburse the Government for replacement of locks or re-keying because of Contractor losing keys. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due.

1.5.1.4. The Contractor shall report the occurrences of a lost key immediately to the Contracting Officer Representative (COR) no later than the next business day.

1.5.1.5. It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor’s employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor’s employees to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas. The contract employee may permit entrance by other Government employees for official business.

1.5.1.6. The Contractor shall be provided administrative access to key control system(s) to allow for issuance of key(s) or access cards to military, or government/government contractors requiring access to building(s) or other airfield infrastructure for official business.

1.5.2. Conservation of Utilities: The Contractor shall be directly responsible for instructing employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions, which preclude the waste of utilities, which shall include but shall not necessarily be limited to:

1.5.2.1. Lights shall be used only in areas where and at the time when work is being performed.

1.5.2.2. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by contracted workers.

1.5.2.3. Water faucets or valves shall be turned off after the required usage has been accomplished.

1.5.2.4. Government telephones shall be used by Contractor employees only for emergencies or official business.

1.5.3. Damages caused by the Contractor: The Contractor shall be held accountable and liable to the Government for any damages to Government facilities, furnishings, equipment, or grounds caused by the Contractor or his employees. The Contractor shall instruct his employees to immediately inform the building manager of any damages to property.

1.5.4. Parking for Contractor’s Employees & Contractor Vehicles: Contractor employees shall park their personal and Contractor’s vehicles during the times and in the area designated by the COR or Designated Representative (DR).

1.5.5. Hazardous Materials: The Contractor shall provide and post an inventory listing of all hazardous materials used and stored onsite. Safety Data Sheets (SDS) will be maintained in the same location as stored cleaning materials and chemicals. It is the Contractor’s responsibility to properly train his personnel on the existence and safe use and storage of hazardous materials. When readily available the Contractor shall use environmentally safe products in the performance of the contract. Products containing chlorofluorocarbons shall not be used. The Contractor shall be responsible for the proper disposal of all their cleaning supplies and containers through the Fort McCoy waste management system located at Building 207.

1.5.6. Loss of Contractor Property: The Contractor shall be responsible to retain supplies and equipment within each building, in a safe and secure manner. Storage rooms shall be kept clean. The Government will not be held liable for any loss of supplies or equipment owned by the Contractor; nor the loss of any personal property belonging to employees of the Contractor.

1.6. Federal Government Holidays. If the holiday falls on a Saturday, the holiday will be observed on the proceeding Friday. If the holiday falls on a Sunday, the holiday will be observed on the following Monday.

1.7. Key Personnel. The contractor shall provide Contract Manager (CM), and Alternate Contract Manager (ACM) responsible for the performance of the work. The CM or ACM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. Either the CM or ACM shall be available between 7:30 a.m. to 4:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. A list of these key personnel by position, including contact information, shall be submitted by email to the Contracting Officer Representative (COR) no later than (NLT) 14 days prior to the contract start date and updated NLT 14 days prior to new employees commencing performance under this contract when personnel changes occur.

1.7.1. Key Personnel Qualifications: The Contractor shall provide a designated CM and ACM, who shall be responsible for the competent performance of the work required under the specifications of this contract. The CM and ACM shall be able to read, write, speak, and understand English.

1.7.2. The CM or ACM shall be available within 60 minutes during normal duty hours upon notification by the Contracting Officer to meet with Government personnel at FMAAF, to discuss contract matters.

1.7.2.1. The CM and ACM shall possess at least 1 year of recent (within the past 4 years) experience in managing personnel responsible for airfield base operations and operation of aircraft services.

1.7.2.2. The Contractor’s letter appointing the CM and ACM shall provide the required experience of these personnel and shall be submitted to the Contracting Officer and COR on contract start date and if CM or ACM is replaced during the contract period.

1.7.2.3. The CM or ACM is responsible for Base Operations and Airfield/Aircraft Services work schedules and time tracking for the contractor and a working knowledge of both services.

1.7.3. Employees: The Government has the right to restrict the employment of personnel who are identified as a potential threat to the health, safety, security, and general wellbeing or operational mission of the installation. The contractor is responsible to ensure all shifts have enough employees to complete the required tasks.

1.7.3.1. If an employee is removed from the job site or dismissed from the premises, the Contractor is not relieved of the requirement to provide sufficient personnel to perform the services as required by this PWS. IAW 18 USC 1382 and AR 380-49, the authority of the Installation Commander to control and deny an employee entry to all or part of the installation is absolute. The individual concerned has no right to appeal.

1.7.3.2. All contractor employees shall maintain a neat appearance and exercise customer relation skills that reinforce good order and discipline recognized on any military installation.

1.7.3.3. All contractor employees shall be able to read, write, speak, and understand the English language. Where reading, understanding, and discussing safety and environmental warnings are an integral part of a contract employee’s duties.

1.7.3.4. Contractor employees operating vehicles shall possess a valid state driver’s license to obtain a US Government issued and airfield driver’s license. Aircraft service contractor personnel are required to possess a Class B Commercial Driver’s License, with HAZMAT, Tanker, and Airbrake endorsements.

1.7.3.5. The Contractor shall ensure that personnel have some experience on flight line, ground handling, or aircraft operations, or the contractor will train employees on each topic prior to accessing airfield flightlines or providing ground handling, or aircraft services. Required training certifications shall be provided to the COR and maintained at the Contractor’s expense.

1.7.3.6. Contractor employees will use unclassified automated information systems, and base network shall complete the Government access requirements prior to gaining access to the installation network.

1.7.3.7. The Contractor shall provide all personnel, supervision, and services necessary to perform all tasks as identified in the PWS, except those identified as being provided by the Government. All positions shall be validated for the minimum qualification standard through the CM.

1.7.3.8. Contractor personnel shall meet all training, qualifications, and certification requirements (Federal, DoD, State, and local) in performance of their duties. The Contractor will be responsible for ensuring that their personnel meet current and future training, qualifications, and certification requirements. The Contractor shall maintain detailed training records to include local familiarization training on each individual and present training records to appropriate government personnel upon request.

1.7.3.9. Drug Abuse Testing Program: Under the terms of this contract, Aircraft Services Jobs are critical and contract personnel being considered for, or currently in, these jobs are subject to be screened without notice for drug use by the government. IAW Drug-Free Workplace Act of 1988.

1.8. Identification (ID) of Contractor Employees. The Contractor shall provide each employee, to include subcontractor employees, an ID Badge, which includes at a minimum, the company Name, employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be always worn during which the employee is performing work under this contract. The Contractor shall be responsible for collection of ID Badges upon completion of the contract or termination of an employee. An ID Badge list shall be submitted by email to the COR NLT 14 days prior to the contract start date and updated NLT 14 days prior to new employees commencing performance under this contract when personnel changes occur. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.9. Access and general protection/policy and procedures. The contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. The contractor and all associated subcontractors’ employees shall also comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III), Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), the Real ID Act of 2005 and applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the Installation Random Antiterrorism Program.

1.10. Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or equivalent or higher investigation IAW Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures, or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

(4) Physical access to Intrusion Detection System (IDS) facilities.

1.10.1. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI.

1.11. The Contractor shall complete Forms FMF451 & FMF452 in PDF format and submit it to the COR no later than (NLT) 7 business days after contract award date.

1.11.1. Upon Contract Award, the COR will supply the contactor with Forms FMF451 & FMF452 NLT 2 days after contract award date.

1.11.2. COR will verify Form 451 / 452 are properly completed.

1.11.3. COR notifies Contractor POC that personnel have been vetted and cleared for unescorted access facilities needed in performance of duties.

1.12. AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Classroom AT Level 1 Training can also be coordinated with the Fort McCoy Installation ATO at (608) 388-4719. This is an annual requirement. Submit training rosters to the COR and Contracting Office. COR will give a copy to the ATO.

1.13. iWATCH Training. This provision/contract text is for contractor employees with an area of performance as defined by Fort McCoy local Policy/Procedures and AR 190-13 (Installation Access Control) or when deemed applicable by the ATO. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract performance start date and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award. This is an annual requirement. Submit training rosters to the COR and Contracting Office. COR will give a copy to the ATO. https://www.mepcom.army.mil/Home/Contractors/

1.14. OPSEC Level I Training. Per AR 530-1 All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete OPSEC Level I training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. Training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.15. Contractor Employees Who Require Access to Government Information Systems. All contractors with access to government information technology systems must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access and then annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01M and AR 25-2 within 6 months of employment. All contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01M must be completed upon contract start date. This is an annual requirement. (Submit training certificates to the COR, Contract Office and the Network Enterprise Center. New employees shall comply within 6 months of performing work under this contract and annually thereafter prior to the start of option period. The COR will submit all required certifications to the Network Enterprise Center.

1.16. Counterintelligence Awareness and Reporting (CIAR) formerly Threat Awareness and Reporting Program (TARP) Training for Contractors with Security Clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP) all contractors with security clearances must complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. Training can be coordinated by contacting the Installation OPSEC officer at 388-5107. This is an annual requirement. Submit training rosters to the COR (or to the contracting officer if a COR is not assigned). The COR or contracting officer will provide a copy to the OPSEC Officer.

1.17. Security Requirements. Contractors That Require Handling or Access to Classified Information. The contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified "Confidential," "Secret," or "Top Secret" and requires contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

1.18. Physical Security. The Contractor shall be responsible for the security of storage building, administrative facilities, equipment, and furnishing under Contractor control. The Contractor shall report to the Contracting Officer, COR, Airfield Management, and DES any theft, break-in, or vandalism within two hours of discovery and shall assist in determining loss or damage. The Contractor shall maintain physical security within the Contractor’s area of operations IAW AR 190-13, The Army Physical Security; AR 190-51, Security of Army Property at Unit Installation Level and DA PAM 190-51.

1.18.1. Security Program. The Contractor shall be responsible for implementing the written security program contained within the Fort McCoy AOM and applicable AR’s. The Contractor shall ensure the security of all work areas, facilities, and portions of the airfield perimeter prior to departing at the close of business hours each day or upon completion of any business conducted during any overtime hours.

1.19. General Safety Rules and Procedures. The contractor shall comply with all local, state, and federal environmental and occupational safety laws, rules, and regulations to accomplish required services. The contractor shall be liable for fines, penalties, and costs which result from violations local, state, and federal environmental and occupational safety laws, rules, and regulations.

1.19.1. The Contractor shall have a working knowledge of basic firefighting and use of fire extinguishers to comply with all installation fire prevention regulations, and aircraft fueling services.

1.19.2. The Contractor shall ensure aircraft serviced by the Contractor are serviced by qualified personnel IAW Army Techniques Publication (ATP) 3-04.17, and ATP 4-43 and the specific aircraft Technical Manual (TM).

1.19.3. The Contractor shall ensure aircraft and equipment are grounded IAW TM 1-1500-204-23-1 and specific aircraft TMs. Static grounding wire shall not be connected or disconnected while power is applied to aircraft.

1.19.4. The Contractor shall not use aircraft fuel as solvent. Oil, grease, and fuel spills shall be immediately cleaned, contained, or covered with absorbent material. All spills over one gallon are required to be reported IAW Fort McCoy AOM. The Contractor shall deposit used waste, rags, and other combustible material in covered metal containers.

1.19.5. Only qualified and licensed personnel shall be permitted to operate tractor, tugs, and other motor vehicles IAW AR 600-55. Passengers shall not be permitted on mobile equipment unless a seat is provided.

1.19.6. The contractor shall exercise extreme caution while around aircraft with and operating engine by following these guidelines IAW AR 385-10 Army Safey Program:

1.19.6.1. Never approach an operating aircraft form directly in front.

1.19.6.2. Beware of helicopter aircraft rotor blades remaining at least 50 feet from the blade tips during their rotation.

1.19.6.3 Stay clear of intake ducts and exhaust ports.

1.19.6.4. Hats shall not be worn in the ramp area (flightline) in the vicinity of operating aircraft.

1.19.7. Upon completion of work, the Contractor shall secure and properly account for all tools and equipment.

1.20. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in Federal Acquisition Regulation (FAR) Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.21. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The Government will develop the meeting minutes and submit a copy to the Contractor for concurrence. Should the Contractor not concur with the minutes, the Contractor shall submit non-concurrence in writing to the KO within five (5) business days.

1.22. Quality Control (QC). Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action (CA) procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP shall be delivered within 30 days after contract award and within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.23. Quality Assurance (QA). The Government will evaluate the contractor’s performance under this contract and reserves the right to inspect or test any supplies or services that have been tendered for acceptance.

1.24. Safety and Fire Prevention. The Contractor shall comply with all safety requirements as stated in Army Regulation 385-10, Fire Fighting and Prevention as stated in AR 420-1, while performing any function under this contract on premises which are under the direct or indirect control of the Government. The Contractor shall conform to all safety rules and requirements prescribed in applicable post and Government regulations, in effect on the date of the contract and throughout the term of the contract.

1.25. Accidents and Injuries: The Contractor shall report accidents and injuries involving contract employees to the Contracting Officer and COR or designee IAW DA PAM 385-40, Accident Reporting and Records, and Occupational Health and Safety Act (OSHA) standards and requirements.

1.25.1. Safety Equipment: The Contractor shall require the use of safety equipment, personal protective equipment, and other devices necessary to protect contract employees IAW OSHA directives.

1.25.2. Serious Hazards: The Contractor shall take due caution not to endanger installation personnel during performance of this contract. In the event a serious hazard develops, (e.g., fire, ), the Fire Department, and Airfield Management shall be notified within two minutes from discovery of hazard. A written report of the hazards identified shall be delivered to the Contracting Officer and COR within seven calendar days. COR will be notified within 24 hours.

1.25.3. Fire Prevention Program: The Contractor shall execute the fire prevention program IAW the Fort McCoy AOM and comply with the provisions of AR 420-1, life safety codes, and sound industrial practices.

1.25.3.1. Fire Extinguisher Inspection and Repair: The Contractor shall inspect all fire extinguishers in the confines of the working area, facilities, aprons, and notify Airfield Management of any discrepancies.

1.25.3.2. Fire Extinguisher Use: In case of fire, the Contractor shall utilize fire extinguishers, as required. The fire department will conduct initial fire extinguisher training. The CM or ACM shall ensure the refresher training is conducted annually.

1.26. Permits, Licenses, and Training for Operation of Vehicles and Equipment. Contractor personnel shall receive airfield specific vehicle operator training and testing during the transition period for Government furnished vehicles. Flight line drivers training will be provided by FMAAF Government personnel.

1.27. Vehicle Safety and Accident Prevention: The Contractor shall comply with all federal, state, and local safety rules and requirements and take such additional precautions the Contracting Officer may require for safety and accident prevention purposes.

1.27.1. Flight Line Driving Briefing: All Contractor employees shall complete the FMAAF Flight line driving program before driving on the Airfield. Employees Airfield badges will be stamped with flight line authorization.

1.27.2. Airfield Daily Inspections: Contractor employees shall complete Airfield Inspection Program training on airfield criteria and inspection procedures prior to conducting airfield inspections.

1.27.3. Vehicle Marking: The Contractor shall visibly mark each Contractor-owned vehicle used in the performance of this contract with the name of the Contractor and a vehicle identification number for identification. Lettering or signage shall be clearly readable from at least 20 feet. All vehicles used on movement areas shall have Light Emitting Diode (LED) amber light bars located on top of the vehicle that conforms to FAA standards. Strobes in lieu of 4-way flashers are recommended.

1.28. Energy Conservation Support: The Contractor shall comply with all established procedures, techniques, regulations, and goals set forth in energy conservation and utilization. Energy conservation standards included in, AR 420-1, Army Facilities Management, Section VI - Energy Program.

1.29. Condemnation and Repair: The Contractor shall not be authorized to condemn Government furnished items or equipment without prior approval of the Contracting Officer.

1.30. Environmental Protection Programs: The Contractor shall comply with the Fort McCoy, WI environmental protection program - prevention, control, and abatement of environmental pollution in full cooperation with installation, federal and state authorities, and local government. If citations are issued due to faulty Contractor operations or maintenance practices, the Contractor shall reimburse the Government for fines assessed.

1.31. Phase In/Phase Out Period. A phase in/phase out period of 15 calendar days will be available immediately prior to contract start date, during which the incoming Contractor may observe operations. The Contractor may have a maximum of ten employees at any given time observing the current operation during the phase in/phase out period. The Contractor shall allow any successor Contractor’s management personnel to observe contract performance for a period of 15 calendar days prior to the expiration of this contract. The Contractor shall cooperate with the successor during this period. Immediately before contract start date, the Government, and the Contractor will conduct a joint inventory of all Government furnished property. The Contracting Officer will schedule any interface meetings that are required. Another joint inventory of Government furnished property will be conducted at the expiration of this contract.

1.32. Accountability. The Contractor shall notify the Contracting Officer of the following:

1.32.1. Any condition that may delay Contractor’s performance.

1.32.2. A condition of material fault that is a hazard to personnel, equipment, and mission.

1.32.3. Deterioration of installed components or operational equipment due to effects of climatic or environmental conditions.

1.32.4. Inadequate, insufficient, or otherwise deficient technical publications, which prevent or hinder job performance or may cause a hazard.

1.32.5. Conditions which preclude proper operation of the equipment by operating personnel; when equipment does not perform according to published operational or maintenance standards.

1.33. Contractual Nonconforming Performance. (Corrective Action Requests) CARs (formerly Nonconformance Reports) are used for managing contractual nonconformances on (Army Contracting Command) ACC administered contracts. Nonconformance occurs when a contractor fails to meet contract or task order terms, conditions and/or specifications. The COR will notify the contractor, in person, each time an unacceptable observation has been recorded and ask the contractor to correct the problem or re-accomplish the service. Resolution of nonconformance discovered at the subcontractor level shall be addressed with the prime contractor. CARs are issued, overseen and closed IAW ACC Acquisition Instruction (AI) and FAR subpart 46.407 nonconforming supplies or services.

Level I: A Level I CAR describes a deficiency on a product or service and is not a systemic breakdown of a process or system. It includes those nonconformances that are minor in nature and can be promptly corrected by the contractor, present no need for root cause analysis, no determination if other contract requirements are affected, present no need for further preventive action, and do not materially reduce the usability of the supplies, services, construction, or deliverables. While the Government must document the nonconformance and the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed. Level I CARs are considered closed immediately upon issuance.

Level II: A Level II CAR describes deficiencies in a contractor’s processes or systems but are not significant deficiencies. Level II CARs shall require the contractor to correct the nonconformance, perform root cause, and develop and provide a Corrective Action Plan (CAP) acceptable to the government. Some examples of systems affected may be quality inspection/management systems, and CBS identified in DFARS 242.70, or issues such as:

Level III: A Level III CAR describes deficiencies in a contractor’s system that is affecting a contract’s or program’s ability to meet cost, schedule or performance requirements, or are:

NOTE: If not resolved satisfactorily, a Level III CAR may result in the initiation of available contractual remedies, such as reductions of payments, cost disallowances, revocation of government assumption of risk of loss, or business management system disapprovals, etc.

Level IV: A Level IV CAR documents a critical nonconformance of such serious nature that is issued to the contractor’s business segment or corporate management for their attention to both the nonconforming condition and the company’s corrective action, or when a Level III CAR has been ineffective. A Level IV CAR will result in a mandatory review of available contractual remedies, such as cost disallowance, reduction or suspension of payments, revocation of government assumption of risk of loss, CBS disapproval, or suspension of all product and service acceptance activities. Contractual remedies will be implemented IAW applicable FAR/DFARS clauses and/or ACC Acquisition Instructions if applicable. Action to suspend product or service acceptance will be accomplished via a Level IV CAR. The contractor shall be required to provide a CAP that is acceptable to the government.

Overarching CAR Process Flow. The following outlines the normal process flow for the corrective action process. Follow the steps provided within the Product Data Reporting and Evaluation Program (PDREP) CAR Module User Guide.

NOTE: Steps in subparagraphs (f)-(j) below do not apply to Level I CARs as they are considered closed immediately upon issuance.

a. Identify a contract nonconformance.

b. Create a CAR.

c. Review the CAR.

d. Coordinate and approve the CAR.

e. Issue the CAR to the contractor.

f. Receive and review the contractor’s CAP.

g. Accept/reject the contractor’s CAP.

h. Oversee contractor corrective action using a risk-based approach.

i. Receive notification from the contractor that corrective action is accomplished.

j. Verify corrective action was accomplished satisfactorily.

k. Close the CAR.

1.34. Activity Regulations for Contractor Access and Use of Premises

a. Follow all current Army Security Regulations concerning strict visitor control and preservation of all Government assets. Immediately report all security concerns to the COR, who will notify the Security Office.

b. The Contractor shall adhere to requirements as directed in Federal Acquisition Regulation - 52.222-54, Employment Eligibility Verification. Contractors shall be enrolled in the Department of Homeland Security E-Verify Program. Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify .

c. The Contractor shall ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

d. The Contractor shall return within two business days all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR or DR when the contract is completed or when a Contractor employee no longer requires access to the installation or facility.

e. The Contractor shall comply with all personnel identity verification procedures. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas.

f. During FPCON Charlie and Delta, services are discontinued, and services shall resume when the FPCON level is reduced to level Bravo or lower.

1.35. Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the COR or DR.

PART 2

DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The KO is the only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed in writing by the Contracting Officer, a copy of which is sent to the Contractor, to assist with all technical aspects of the contract and in contract administration. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.12. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

AGE Aerospace Ground Equipment AMC Air Mobility Command AIS-R Aeronautical Information System-Replacement

ATC Air Traffic Control

BASH Bird/Wildlife Aircraft Strike Hazard

CALP Civil Aircraft Landing Permits

CBS Contractor Business Systems

GSE Ground Support Equipment

IFR Instrument Flight Rules

LAN Local Area Network LOA Letter of agreement

NOTAM Notice to Air Missions OCI Organizational Conflict of Interest OJT On the job training OPSEC Operations Security OSHA Occupational Health and Safety Act

RIF Reading information file RCR Runway Condition Reports

UAS Unmanned aircraft systems UTV Ultra-terrain vehicles VFR Visual Flight Rules

PART 3

GOVERNMENT FURNISHED PROPERTY (GFP), EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Reserved.

3.2. Facilities: The Government will provide, without cost to the Contractor, the necessary workspace for the Contractor staff to provide the support outlined in the PWS. Said workspace is to be used only in connection with the performance of this contract.

3.2.1. The Contractor shall maintain such designated space to the same standards of cleanliness, order, and appearance as similar areas occupied by the Government.

3.2.3. The Contractor will not make any alterations to the space except with the written permission of the Contracting Officer.

3.2.4. The Contractor shall vacate such building space and restore the premises at his expense to the condition in which received, fair wear and tear expected, by the time stated for contract completion.\

3.2.5. Office Equipment: The Government will furnish office equipment, computer equipment and items listed in…