Atttachment 06 - Performance Work Statement v7 2022-05-12.pdf

Performance Work Statement (PWS)

Washer and Dryer Maintenance Service Contract

Fort Riley, Kansas

1 August 2022 i

Table of Contents

1.0 Introduction .……………………………………………………..…………………. 1

1.1 Background ……………………………………………………………………… 1

1.2 Objectives ………………………………………………………………………... 1

1.3 Climatic Conditions ……..…………………………………………………….… 1

1.4 Facility Access (N/A).……………………………………………………………. 1

1.5 Traffic Flow (N/A).………………………………………………………………. 1

1.6 Drainage (N/A).………………………………………………………………….. 1

1.7 Restoration of Landscape Damage ……......…………………………………….. 1

1.8 Dust Suppression (N/A)…………………………………………………………. 1

1.9 Utility Location (N/A)....………………………………………………………… 1

1.10 Excavation Permits (N/A)...……………………………………………

2.0 Requirements ………………………………………………………………………... 1

2.1 Description of Services ………………………………………………………….. 1

2.2 General Information ………………………………..……………………………. 2

2.3 Emergency Services …………………………..…………………………………. 5

2.4 Contract Administration and Management …………………..………………….. 5

2.5 Work Management (N/A) ……………………………………………………….. 8

2.6 Demand Maintenance Orders (DMO) (N/A) ….…..…………………………….. 8

2.7 Preventive Maintenance Orders (PMO) (N/A) .………….……………………… 8

2.8 Operations Work Orders (OWO) (N/A) ………………..……………………….. 8

2.9 Project Work Orders (PWO) (N/A) …...………………………………………… 8

2.10 Warranty Program (N/A) .………………...……………………………………. 8

2.11 Technical Document Library Operation (N/A) ………………………………... 8

2.12 Maintain As-Builts (N/A) ………….………………………………………..…. 8

2.13 Historic Property or Archaeological Site (N/A) ..……………………………… 8

2.14 Security ………………………………………………………………………… 8

2.15 Security Training ………………………………………………………………. 10

2.16 Safety …………………………………………………………………………... 11

2.17 Training, Physical Requirements, or Other Expertise Required ……………….. 11

2.18 Environmental Requirements …………...………………………………….…... 13

2.19 Contingency Plans (N/A) ………………………………………………………. 13

3.0 Performance Requirements and Standards ………………………………….…… 13

3.1 Quality Assurance ……………………………………………………………….. 14

3.2 Quality Control Program ………………………………………………………… 14

ii

3.3 Customer Feedback Program (N/A) …………………………………………….. 15

3.4 Performance Tasks and Standards ………………………………………………. 15

3.5 Workmanship ……………………………………………………………………. 20

3.6 Work Management ……………………………………………………………… 21

4.0 Performance Task Requirements ………………………….……………….……… 21

5.0 Common Levels of Service (CLS) ………………………………….……………… 21

6.0 Deliverables …………………..……………………………………………………... 21

7.0 Related Documents ………………..………………………………………………... 21

7.1 Definitions and Acronyms ………………………………………………………. 21

7.2 Applicable Directives and Publications …………………………………………. 28

7.3 Technical Exhibits ……………………………………………………………….. 31

7.4 Government-Furnished Material/Property/Equipment ………………………….. 31

7.5 Contractor-Furnished Material/Property/Equipment ……………………………. 33

7.6 U.S. Department of Labor Wage Determination ………………………………... 35

7.7 Enterprise Contractor Manpower Reporting Application (ECMRA) (N/A) ……. 35

7.8 ECMRA Reporting Labor Hours (N/A) ………………………………………… 35

1.0 Introduction: This is a non-personal services contract to provide washer and dryer services for the U.S. Army Garrison, Fort Riley, Kansas. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide washer and dryer maintenance services and repairs to keep government owned high efficiency washer and dryer machines operational to include the maintenance of dryer exhaust and vent duct systems, removal and delivery of machines, utility connections including water, electricity, and natural gas. The

Contractor shall provide all management, personnel, equipment, labor, supplies, transportation, tools, materials, supervision, and any other items and non-personal services necessary as defined in this PWS.

1.1 Background: Fort Riley is home for the Army’s 1st Infantry Division “The Big Red One” and located in Geary and Riley Counties in northeast Kansas. The military installation consists of approximately 100,000 acres and 2,000 buildings. The population base consists of approximately 16,000 military and Government civilian and Contractor personnel, as well as, 8,000 resident family members. Resident Soldiers in Fort Riley’s barracks and wounded warrior facilities rely on washer and dryer service to sustain their quality of life.

1.2 Objectives: The Contractor shall ensure all work accomplished in the performance of this

Performance Work Statement (PWS) meets all maintenance and repair standards consistent with the original equipment manufacturer’s specifications; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, related documents and provide uninterrupted washer and dryer services for the

U.S. Army Garrison.

1.3 Climatic Conditions: The average annual rainfall is 31.64 inches; with the wettest months being May - July. The average annual snowfall is 22 inches, with snowfall expected during the period of October – April. The average frost-free period (growing season) during the year is about 180 calendar days. The first killing frost may be expected about 17 October, and the last killing frost generally occurs about 22 April. Monthly normal temperatures ranged from a low of

26°F in the month of January to a high of 80°F in the months of July and August. Summer temperatures often reach 100°F, while sub-freezing weather is common during the winter months.

1.4 Facility Access: N/A.

1.5 Traffic Flow: N/A.

1.6 Drainage: N/A.

1.7 Restoration of Landscape Damage: Trees or other landscape features damaged by the

Contractor’s operations shall be restored at no additional cost to the Government. The

Contracting Officer's Representative (COR) / Alternative Contracting Officer's Representative

(ACOR) will decide the method of restoration for trees or whether damaged trees will be removed

1.8 Dust Suppression: N/A.

1.9 Utility Location: N/A.

1.10 Excavation Permits: N/A

2.0 Requirements:

2.1 Description of Services: The Contractor shall schedule the transition of contractor owned to government owned washers and dryers; execute the inventory and installation of government owned washers; and inspect, relocate, maintain and repair government owned washers and dryers at Fort Riley. The Contractor shall also perform periodic maintenance to remove lint from the dryer cabinet and dryer exhaust vent duct systems. See paragraphs 2.2.1, 2.2.2 and 3.0 for performance requirements and standards to be completed by the Contractor to meet the requirements of this PWS.

2.1.1 Non-Personal Services

2.1.2 Period of Performance: This contract will have a 5-year period of performance of 1

August 2022 thru 31 July 2027 consisting of a 12 month base period and four 12-month option periods. The Base year includes a 2 month transition period that starts on 1 August 2022.

Performance of washer and dryer service maintenance and repair services will start 1 October

2022 of the base year.

2.2 General Information:

2.2.1 Transition Period (Phase-In / Phase-Out): In order to minimize interruption of washer and dryer service, between the incoming Contractor and the outgoing Contractor, a Phase-In/Phase-

Out Transition Period from 1 August 2022 to 30 September 2022 is established for the washer and dryer installation and removal. The first day of installation and removal shall begin on 1

August 2022.

2.2.1.1 Transition (Phase-In/Phase-Out ) Schedule: The incoming Contractor shall develop a

Transition (Phase-In/Phase-Out ) Schedule using the period of performance from 1 August 2022 to 30 September 2022. The Contractor shall submit the Transition (Phase-In/Phase-Out)

Schedule IAW Attachment 3 - Deliverables.

2.2.1.2 Purpose: The purpose of this transition period is for the outgoing Contractor to remove outgoing Contractor owned washers and dryers and the incoming Contractor to clean dryer exhaust vent duct system and install and maintain government owned washers and dryers at locations IAW Technical Exhibit 2 – Washer & Dryer Locations with minimal interruption of service. Washer and dryer installations at facilities under renovation may be designated by the

Contracting Officer (KO) at a later date. Deviations from the Phase-In/Phase-Out Transition

Schedule, unless approved by the KO, may be subject to the deductions outlined in Attachment 2

- Performance Requirements Summary (PRS). The KO and COR shall be notified immediately of any deviation from the approved transition schedule.

2.2.1.3 Meeting: A meeting between the KO, COR and the incoming and outgoing Contractors shall be held before the start of the transition period to ensure coordination between the incoming and outgoing Contractors.

2.2.1.4 Washer and Dryer Packaging Material: The incoming Contractor shall unbox new government owned washers and dryers and have them ready for installation. The Contractor shall dispose of all packaging and recycle cardboard and other materials. The Contractor shall keep and store an adequate amount of shipping bases to relocate machines in the future. See paragraph 3.5.2 for recycle location and instructions. Washers and dryers in storage shall be stored on the shipping base.

2.2.1.5 Washer and Dryer Identification: The Contractor shall place inventory and service order information tags on each washer and dryer in accordance with (IAW) paragraph 7.5.3.5. The

COR will provide labeling guidance at post-award conference and during placement of the tags.

Identification tags shall be maintained during the life of the contract.

2.2.1.6 Contractor Inventory List: The Contractor shall create a Contractor Inventory List of the

Government owned washer and dryers during the placement of the washer and dryer identification tags. The Contractor Inventory List shall be IAW paragraph 7.5.3.2.

2.2.1.7 Government Owned Washer and Dryer Installation Services: Install the number and type of Government owned operative washers and dryers each work day IAW the COR approved

Contractor developed Phase-In/Phase-Out Transition Schedule. The Contractor shall comply with the schedule unless the KO approves deviations.

2.2.1.7.1 Installation Requirements: All washers and dryers shall be installed IAW paragraph

7.4.3.1.1 and shall be stabilized and leveled in such a manner as to minimize noise and vibration.

The dryer exhaust vent duct system must be cleaned IAW paragraph 3.4.3 prior to the installation of the dryers. Spaces around and under washers and dryers shall be free from trash and debris. Washer and dryer connecting hardware will be provided by the Government for the initial installation during the transition period.

2.2.1.7.2 Service Order Procedure Form: Install the Service Order Procedure Form IAW paragraph 7.5.3.4.

2.2.1.7.3 Machine Operating Instructions: Install Machine Operating Instructions IAW 7.5.3.3.

2.2.1.7.4 Installation Acceptance: Washer and dryer installation must be completed by building.

The Contractor must coordinate with Contracting for installation acceptable prior to advancing to the next building to start washer and dryer installation. The Contractor shall validate with

Contracting that each machine on inventory works properly.

2.2.1.8 Initial Inventory: An initial inventory of the Government owned washer and dryers to be serviced and repaired by the Contractor shall be made jointly by the Contractor and the COR during installation. The operational or condition status shall be jointly determined. Any item found to be not in working order, or not suitable for its intended purpose, will be corrected.

Once the COR and the Contractor concur the inventory is accurate, they shall certify the joint inventory.

2.2.2 Phase-out:

2.2.2.1 Phase-Out Inventory: A joint inventory of Government owned washer and dryers shall be made by the Contractor, successor Contractor and the COR prior to the end of the contract during the Phase-out. The operational or condition status shall be jointly determined. Any item found to be not in working order, or not suitable for its intended purpose, will be corrected by the

Contractor. Once the COR and the Contractor concur the inventory is accurate they shall certify the joint inventory. The Contractor Inventory List shall be updated and submitted to the COR within 2 working days.

2.2.3 Place of Performance and Hours of Operation:

2.2.3.1 Place of Performance: The work to be performed under this contract will be performed at any designated location on the Fort Riley Military Installation Cantonment Area. Refer to

Technical Exhibit 1 for a general location map. Detailed location maps showing the location of all buildings will be available following award of the contract.

2.2.3.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 7:30 a.m. to 4:30 p.m. Monday through Friday except Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. No access is allowed or any vehicle movement permitted, from 6:30 to 7:45 a.m. on Custer Hill (refer to Technical Exhibit 1 - Location Maps) while morning physical training is being conducted. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.3.3 Installation Closures: When an unforeseen installation closure occurs on a regularly scheduled work day, the Contractor shall, upon direction of the KO or COR: (1) Perform the work on the following work day. (2) Reschedule the work on any day satisfactory to the

Government and the Contractor.

2.2.3.3.1 If severe weather strikes prior to the start of the work day, Contractor employees shall listen to one of the local radio and television stations for operations announcements regarding

Fort Riley closures. Installation closures are reported by Fort Riley Operations Center (FROC) at 785-239-3700 or 785-240-2798. The toll-free number for the FROC is 866-562-7319.

Closures are also available on the Fort Riley Website at https://home.army.mil/riley/index.php/about/dir-staff/DPTMS/advisories and shall be verified with the COR.

https://home.army.mil/riley/index.php/about/dir-staff/DPTMS/advisories

2.2.3.4 Inclement Weather Delay: If the Contractor determines unsafe weather conditions for continued operations outside government designated installation wide weather delays or closings, the Contractor shall notify the KO or COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 Emergency Operations Situations: N/A

2.2.3.6 Federal Holidays: The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year's Day Labor Day

Martin Luther King's Birthday Columbus Day

President’s Day (Washington’s Birthday) Veterans' Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

2.2.3.7 Travel/Temporary Duty: N/A.

2.3 Emergency Services:

2.3.1 Emergency Medical Treatment: The Contractor or its employees shall immediately notify its supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the

Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility.

Reimbursement shall be made to the U.S. Government. The Contractor shall have competent employees trained and capable of dealing with minor Contractor employee injuries.

2.3.2 Accident Reporting: The Contractor shall notify the KO and COR within 2 hours of any accident requiring emergency medical treatment or damage to Government-owned equipment or facilities. The Contractor shall prepare and submit any required accident reports IAW AR 385-

10 and Attachment 3 - Deliverables.

2.4 Contract Administration and Management:

2.4.1 Post Award Conference/Performance Evaluation Meetings: The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration

Office as agreed upon and stated in the contract award document. The KO, COR and Directorate of Public Works (DPW) management, as a minimum, will meet on a regularly scheduled basis, as necessary, with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager and the KO.

The written minutes will be distributed within 5 work days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence will be provided in writing by the KO/COR within 2 work days following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.1.1 Quality Control Coordination Meeting: The Contractor shall meet with the KO, COR, and Quality Assurance Evaluator (QAE) prior to the start of contract service and discuss the

Quality Control (QC) program. During the meeting, a mutual understanding of the program details shall be developed, including the forms for recording QC operations, control activities, administration of the program, and the interrelationship of Contractor's QC program and the

Performance Requirements Summary (PRS). Minutes of the meeting shall be prepared by the

Contractor and signed by the Contractor, KO, and COR. The minutes shall become a part of the contract file. There may also be occasions when subsequent conferences will be called to reconfirm mutual understandings.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO): The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes.

2.4.2.2 Contracting Officer’s Representative (COR) and Alternate COR: The KO will appoint a

COR/ACOR during the performance of this contract.

2.4.2.3 COR/ACOR Authority: A letter of designation will be issued to the COR/ACOR by the

KO. The COR/ACOR cannot change or alter contract terms or conditions of the contract.

2.4.2.4 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration.

2.4.3 Contractor Key Personnel: The defined Contractor key personnel roles and responsibilities may be held by one individual and may perform service work under the contract.

Any changes to the working status of these key personnel shall be transmitted (in writing) to the

KO within 24 hours of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 14 calendar days, the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The

Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within 5 calendar days of the termination.

2.4.3.1 Project Manager (PM): The Contractor shall designate a PM who is responsible for the performance of the work under this contract. The PM shall have full authority to act for the

Contractor on all contract matters relating to daily operation of this contract and shall act as the official point of contact with the Government. The PM shall have experience as a project manager in government contracts similar in scope and breadth to this solicitation. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence. The name and contact information of the PM shall be provided and a detailed resume of relevant training and work experience IAW Attachment 3 -

Deliverables.

2.4.3.2 Operations and Maintenance (O&M) Superintendent: N/A.

2.4.3.3 Quality Control Manager (QCM): N/A

2.4.3.4 Quality Control Inspector (QCI): The Contractor shall designate a QCI who is sufficiently qualified to monitor contract work to assure compliance with Government requirements. The QCI shall have documented experience in government contract quality control for relevant service work occupations, experience with commercial washer and dryers maintenance service and repair and dryer exhaust vent duct cleaning standards and proven performance in similar level or volume of work in an installation level contract and shall be responsible for the overall management and implementation of the Contractor's Quality Control

Plan. Also, refer to paragraph 3.2.2.

2.4.3.5 Maintenance Technician: The Contractor shall provide at a minimum 1 maintenance technician. The technician(s) shall be able to install, repair, maintain and test washer and dryer equipment and components and identify parts for replacement on machines that need new parts and place orders as necessary. The position requires a high school diploma or its equivalent and may be required to complete an apprenticeship and/or formal training in area of specialty.

Technicians shall have 2 years of experience in the washers and dryers installation and repair with knowledge of commonly-used concepts, practices, and procedures within this particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Typically reports to a project manager. The name and a detailed resume of relevant training and work experience shall be provided IAW Attachment 3 - Deliverables.

2.4.3.6 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator: N/A.

2.4.4 Contractor Requirements:

2.4.4.1 U.S. Residency: N/A.

2.4.4.2 Common Access Cards (CACs): N/A.

2.4.4.3 Qualification Standards: The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in Technical Exhibit 2 – Washer and Dryer

Locations as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.4.4.4 Contractor Identification: All Contractor employees shall wear personal identification cards or badges above the waist, while working on the Installation, to avoid creating an impression that they are Government officials. Identification cards shall be a minimum 3-1/2 by

2-1/4 inches and clearly visible at all times and shall display as a minimum: name of contract, Contractor's name and contract number (legal name under which the Contractor is doing business), Contractor's phone number, worker's name, color photograph of worker (full face), issue date, and expiration date.

2.4.4.5 Standards of Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The

Contractor shall remove from the job site any employee for reasons of misconduct or security.

The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement

Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the

Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions: The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with DoDD

5500.7-R.

2.4.4.7 Employee List: The Contractor shall prepare a written list containing the complete name and duties of each employee who will perform under this contract and submit the list IAW

Attachment 3 - Deliverables. The Contractor shall resubmit corrected lists as changes occur.

2.4.5 Business Relations: N/A.

2.4.6 Manual Operations: N/A.

2.4.7 Interactive Customer Evaluation (ICE): N/A.

2.5 Work Management: N/A.

2.6 Demand Maintenance Orders (DMOs): N/A.

2.7 Preventive Maintenance Orders (PMOs) N/A.

2.8 Operations Work Orders (OWOs): N/A.

2.9 Project Work Orders (PWOs): N/A.

2.10 Warranty Program: N/A.

2.11 Technical Document Library Operation: N/A.

2.12 As-Built Drawings: N/A.

2.13 Historic Property or Archaeological Site: N/A.

2.14 Security:

2.14.1 Access and General Protection/Security Policy and Procedures: Refer to paragraph

2.15.2.

2.14.2 Rules, Regulations, Direction, and Requirements: N/A.

2.14.3 Government Vehicles: N/A.

2.14.4 Contractor Vehicle Registration: Currently, there is no requirement to register

Contractor-owned or Contractor employee-owned vehicles, motorcycles, or equipment on the installation. However, the requirements below do apply to Contractor-owned or Contractor employee-owned vehicles, motorcycles, or equipment operating on the installation.

2.14.4.1 Vehicle, Motorcycle, and Equipment Operators Requirements: Contractor employees must comply will all applicable requirements of FR Reg 190-5 during performance of this contract. Contractor employees must possess a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance to operate Contractor-furnished or their privately-owned vehicles and motorcycles on the installation. In addition, Contractor employees operating vehicles and equipment with a gross vehicle weight rating

(GVWR) or gross combined weight rating (GCWR) of 26,000 pounds or more must possess a valid state commercial driver's license (CDL). It is in violation of FR Reg 190-5 to use a cellular phone without a hands-free device while operating a vehicle, motorcycle, and construction equipment on the installation. Vehicle, motorcycle, and equipment operators must safely pullover and come to a complete stop before using a cellular phone without a hands-free device or text messaging. Violation of this regulation may result in a traffic citation and fine.

2.14.4.2 Motorcycle Operators Requirements: All personnel entering Fort Riley must have all appropriate safety and licensing documentation on their possession while operating motorcycles, mopeds, and motor scooters. All personnel operating a motorcycle on Fort Riley must wear the proper personal protective equipment (PPE) outlined in CG Policy Letters. Contact the COR for a copy of the policy letters. Also, refer to paragraph 2.14.4.1.

2.14.5 Contractor and Vendor Access:

2.14.5.1 Installation Access: Fort Riley is a guarded secure military installation. All Contractor and vendor personnel whether operating their privately-owned vehicles or motorcycles or

Contractor or vendor-furnished vehicles and equipment must enter the installation through one of the secure access control points (ACP) except as described in paragraph 2.14.5.3. Under the present installation Force Protection Condition (FPCON), vehicle and equipment operators and passengers must all possess a valid U.S. Government issued photo identification card, required access badge, or temporary pass in order to gain unescorted access to the installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the installation FPCON, an elevated FPCON may require additional security screening and/or limited installation access. Vehicle and equipment operators and passengers without a valid U.S. Government issued photo identification card, required access badge, or temporary pass must report to the Visitor Control Center (VCC) at the Henry Drive ACP and undergo an NCIC III background check and obtain a temporary day pass. Kansas is a concealed carry state; however Fort Riley is NOT a concealed carry post and privately owned weapons need to be registered and locked and may not be carried on one’s person.

2.14.5.2 RAPIDGate Program: RAPIDGate passes no longer allow contractor and vender personnel access onto the installation. Contractor and vender personnel with existing

RAPIDGate badges must possess a valid installation access badge or temporary pass as described in paragraph 2.14.5.1 above.

2.14.5.3 Commercial Delivery Vehicles and Equipment: All commercial delivery vehicles and equipment must enter the installation through the 12st Street ACP or the Parker Road ACP 5:00 a.m. to 7:00 p.m., Monday thru Friday, (closed Federal holidays) or as directed by the KO. When entering either from the 12th Street or Parker Road gates, commercial traffic will be directed to the search areas located to the north of 12th Street and the south of Parker Road. Commercial vehicles are those vehicles over one ton used for a commercial purpose, including: semi-trucks with trailers, UPS and FedEx trucks, U-Haul trucks operated by contractors and used for commercial purpose, tow-trucks responding on-post to a request for assistance, and construction vehicles. Non Commercial vehicles include: half-ton pickups with boat, U-Haul truck operated by soldiers who are moving as part of a permanent change of station, or recreational vehicles operated by soldiers or civilians visiting post. Commercial and oversized vehicles may enter through Henry gate during hours the commercial vehicle gates are closed. All other contractor, vendor, and commercial delivery vehicles with required access badges and temporary passes may enter through any of the installation's ACPs during their regular operating hours. As determined by the installation FPCON, an elevated FPCON may require all contractor, vendor, and commercial delivery vehicles to enter through the 12th Street ACP only.

2.14.6 Physical Security: Maintain security of Government- and Contractor-owned materials, property, and equipment at all times.

2.14.6.1 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop written key control procedures and submit the key control procedures IAW Attachment 3 - Deliverables and include them in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO/COR. All references to keys include key cards.

2.14.6.1.1 Lost keys shall be reported to the KO/COR. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the

Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.14.6.1.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. Prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO/COR.

2.14.6.2 Lost and Found Property: Turn in all articles of possible personal or monetary value found by the Contractor's employees while performing duties under this contract to the

COR/QAE. Obtain receipts for articles turned into the COR /QAE.

2.15 Security Training:

2.15.1 Antiterrorism (AT) Level I Training: Per AR 525-13 Antiterrorism, all contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/.

2.15.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost

Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal

Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the

Force Protection Condition (FPCON) at any individual facility or installation change, the

Government may require changes in contractor security matters or processes. Contractor and all associated subcontractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

2.15.3 iWATCH Program Information: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.15.4 Operations Security (OPSEC) Training: Per AR 530-1 Operations Security, all contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC

Awareness for Military Members, DoD Employees and Contractors is available at the following website: http://www.cdse.edu/catalog/operations-security.html.

2.15.5 Threat Awareness Reporting Program: N/A.

2.15.6 Submit AT Level I and OPSEC Awareness Training Completion Certificates, and iWatch

Program Information Briefing Report IAW Attachment 3 - Deliverables.

2.16 Safety: The Contractor shall perform work in a safe manner as required by 29 CFR 1910, AR 385-10, and EM 385-1-1.

2.16.1 Safety and Health Program: The Contractor shall develop, implement, and maintain a safety and health program that complies with 29 CFR 1910, AR 385-10, and Appendix A, EM

385-1-1. The safety and health program shall incorporate appropriate elements from Section 1, EM 385-1-1.

2.16.2 Accident Prevention Plan (APP): The Contractor shall develop, implement, and maintain a written site-specific Accident Prevention Plan (APP) IAW EM 385-1-1. Submit the APP IAW

Attachment 3 - Deliverables.

2.16.3 Personal Protective Equipment (PPE): The Contractor shall furnish Contractor employees all necessary PPE to comply with 29 CFR 1910, AR 385-10, EM 385-1-1, and CDC

Guidance.

2.16.4 Warning Signs: Display warning signs in all areas where Contractor operations may cause traffic obstructions or personal hazards.

2.16.5 Hot Work Permits: Hot Work Permits are required when the Contractor's work tasks are capable of providing a source of ignition for flammable materials. Examples these work tasks include soldering, brazing, welding, acetylene torch cutting, burning, heating asphalt, grinding, http://www.cdse.edu/catalog/operations-security.html etc. Contractor Hot Work operations shall conform to Paragraph 12-4, FR Reg 420-4. Obtain

Hot Work Permits from the Fort Riley Fire Department Inspectors, Building 1020, 785-240-2038 prior to beginning any such Hot Work operations.

2.17 Training, Physical Requirements, or Other Expertise Required: N/A

2.18 Environmental Requirements:

2.18.1 Green Procurement: Section 6002 of the Resource Conservation and Recovery Act of

1976 (RCRA) requires the use of recycled and recovered products identified in the

Environmental Protection Agency’s Comprehensive Procurement Guidelines. The Contractor is required to use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed 7 calendar days; at prices not to exceed 5 percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA

Guidelines are the minimum requirement. The Contractor is encouraged to use other materials and products not listed but commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by

FAR 52.223-9 Certification and Estimate of Percentage of Recovered Material Content for EPA

Designated Items, upon completion of the base year and each option year.

2.18.2 Construction and Demolition Diversion: N/A.

2.18.3 Environmental Compliance: The Contractor shall comply with all EPA, OSHA and

KDHE laws and regulations, AR 200-1 and Installation regulations and plans regarding environmental matters. All environmental matters shall be coordinated through the COR and the

PW Environmental Division. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR for final resolution. The

Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The

Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

2.18.4 Hazardous Materials/Waste: Properly dispose of all hazardous materials and wastes generated in performance of this contract at the specified locations in accordance with EPA and

KDHE regulations and DLA DS Turn-In Smartbook, or when not covered by the regulations or

DLA DS Turn-In Smartbook, as directed by the COR.

2.18.5 Environmental Management System (EMS): N/A

2.18.6 Perform Hazardous Material Work: N/A

2.18.7 Spills: Immediately notify the COR or if not available, the DES Fire Prevention and

Protection Division, the spillage or release of any fuel, hazardous material or waste occurring during the performance of work under this contract. This includes pesticides released not in accordance with EPA approved label directions. Clean up any spillage or release at the

Contractor’s expense. Clean up and reporting shall be in accordance with EPA, OSHA and

KDHE laws and regulations, and Installation regulations and plans.

2.18.8 Energy and Utilities Conservation Programs: N/A

2.18.9 Contractor Participation: N/A

2.19 Contingency Plans: N/A.

3.0 Performance Requirements and Standards:

3.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract, IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance

Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated. If any of the services performed do not conform to contract requirements, the

Government may require the Contractor to perform the services again to comply with contract requirements, at no cost to the government.

3.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The

Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a Quality Control Plan (QCP) to ensure services are performed IAW this

PWS. The Contractor shall develop, implement, and maintain procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s quality control program is the means by which it assures that its work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The QCP shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. Submit the

QCP and any subsequent necessary revisions IAW Attachment 3 - Deliverables.

3.2.1 Quality Control Files: The Contractor shall prepare and maintain a daily record of all QC activities (Daily Quality Control Report). Daily Quality Control Reports shall include a description of trades working on the project, number of personnel working, weather conditions encountered, any delays encountered, and acknowledgment of deficiencies noted along with the corrective actions taken on current and previous deficiencies. Reports shall also include factual evidence that required activities or tests have been performed, including, but not limited to, the following items: (1) Type and number of QC inspections and tests accomplished. (2) Results of

QC inspections and tests. (3) Nature of defects, causes for rejection, etc. (4) Proposed remedial action. (5) Corrective actions taken. Submit Daily Quality Control Reports IAW Attachment 3 -

Deliverables. The Contractor may use the Government provided Daily Quality Control Report

Form or a form of the Contractor’s own design so long as it contains the same information.

Standard MS Office or Adobe format such as .doc/.docx/.xls/.xlsx/.pdf are acceptable formats for the form. It shall be submitted electronically and emailed to the COR and the KO. Refer to

Attachment 4 - Samples of Records, Reports, and Forms.

3.2.2 Quality Control Personnel: The Contractor shall provide an adequate number of personnel to ensure compliance with the contract quality control requirements. QC personnel shall be on site during operations. The Contractor shall prepare a QC Letter of Designation fully describing their QC responsibilities, levels of authority, and qualifications. Submit the QC Letter of

Designation IAW Attachment 3 - Deliverables. The Government reserves the right to change the

QC personnel reporting hierarchy if issues are found.

3.2.3 Quality Control Inspection Schedules: Prepare and maintain QC inspection schedules which show where and when QC inspections will be made by QC personnel on a monthly basis.

Submit the QC Inspection Schedules IAW Attachment 3 - Deliverables.

3.3 Customer Feedback Program: N/A.

3.4 Performance Tasks and Standards

3.4.1 Relocate Washers and Dryers:

3.4.1.1 Relocate Washers and Dryers Task: It may be necessary to relocate washers and dryers due to renovations of facilities, construction of new facilities, demolition of old facilities, damage to facilities or when facilities are vacant due to non-use.

3.4.1.1.1 Installation and Removal: When machines are added or deleted during the contract period, the Contractor shall install or remove washers and dryers within 7 working days from the order date. All washers and dryers shall be transported IAW the manufacturer's specifications.

The Contractor shall coordinate with the COR and document the relocation on the Contractor

Inventory List. The Contractor shall provide the connecting hardware for the machines when it is not available. Reuse of serviceable connecting hardware is permitted. Serviceable connecting hardware is hardware that has no visible signs of defects.

3.4.1.1.1.1 Deleted Machines: The Contractor shall remove connecting hardware and relocate machines and connecting hardware into storage at building 263 as ordered. The machines and connecting hardware shall be cleaned, inspected, and serviced prior to properly placing them into storage. Machines shall not be placed directly on the floor if the building is not temperature controlled for humidity.

3.4.1.1.1.2 Added Machines: The Contractor shall pick up added machines and connecting hardware from storage in building 263 and relocate them to the assigned building and location.

All washers and dryers shall be installed IAW the manufacturer's specifications, and shall be stabilized and leveled in such a manner as to minimize noise and vibration. Removal of lint from the dryer cabinet and dryer exhaust vent duct system shall be completed IAW 3.4.3 prior to the installation of a dryer. The Contractor shall validate with the COR that each machine added works properly. The cost of dryer exhaust vent duct system cleaning for added dryers shall have been included in the bid price.

3.4.1.1.2 Each machine not installed or removed within 7 working days of the order date shall be considered as a timeliness defect and may be subject to deductions as outlined in Attachment

2 - Performance Requirements Summary (PRS).

3.4.1.2 Relocate Washer and Dryer Standard: All deleted or added machines shall be relocated within 7 working days of the order date. The Contractor shall provide the serviceable connecting hardware for the machines when required. Stored machines shall be clean and ready for service.

Removal of lint from the dryer cabinet and dryer exhaust vent duct system shall be cleaned prior to dryer installation. The Contractor Inventory List and labels shall be IAW paragraph 7.5.3.2 and 7.5.3.5.

3.4.2 Washer and Dryer Preventative Maintenance and Repair Services: The Contractor shall maintain all washers and dryers IAW the manufacturer’s requirements and standard maintenance practices and to be careful that the maintenance does not void existing warranties.

3.4.2.1 Washer and Dryer Preventative Maintenance and Repair Services Tasks:

3.4.2.1.1 Washer and Dryer Preventative Maintenance: The Contractor shall schedule and perform preventative maintenance on all installed washer and dryers identified on the Contractor

Inventory List. The Contractor shall develop and submit a schedule for all preventative maintenance work by facility name and /or number indicating the service frequency and the dates machines are to be serviced. The Contractor shall submit a complete Preventative Maintenance

Schedule broken down by months to the KO or COR IAW Attachment 3 – Deliverables. The schedule may be revised or amended with the approval of the KO or COR if the annual preventative maintenance requirement is not exceeded.

3.4.2.1.1.1 Washer Preventative Maintenance:

3.4.2.1.1.1.1 The Contractor shall perform preventative maintenance IAW manufacturer’s recommendations. In addition, the Contractor shall inspect and complete the following items at a minimum annually to ensure the machines are functioning correctly and meet appearance standards. Work shall be completed IAW manufacturer’s specifications.

a. Check machines for leakage.

b. Check and replace missing parts, e.g. knobs.

c. Check and repair door hinges that are not working properly. Door must shut and lock as designed.

d. Ensure the timer and cycle is operational.

e. Check leveling and correct as needed to level machines.

f. Clean the exterior surface of machines. Also, clean behind and under equipment and remove…