Attachment_8_Performance_Work_Statement_(Amend_0002).docx

Performance Work Statement (PWS) For Battle Command Training Capability-Equipment Support

(BCTC-ES)

U.S. Army Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI) 12350 Research Parkway Orlando, FL 32826-3276 Source Selection Information -- See FAR 2.101 and 3.104// UNCLASSIFIED (U) // For Official Use Only (FOUO)

TABLE OF CONTENTS

Scope ………………………………………………………………………… 5

Phase In …………………………………………………………………………….. 9 Phase Out 9 Safety ………………………………………………………………………. 10

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Addendum 5: Annual COTS Software License Renewals…………………………….40 iii ii

PERFORMANCE WORK STATEMENT (PWS)

Battle Command Training Capability – Equipment Support (BCTC-ES) for Project Manager, Integrated Training Environment (PM ITE) under

Program Executive Office Simulation, Training and Instrumentation (PEO STRI)

Part 1 General Information

1. General This is a nonpersonal services contract to provide Program Management (PM), engineering support services, logistics, procurement of Commercial-Off-The-Shelf (COTS) Information Technology (IT) hardware and software, furniture, audiovisual and video teleconference equipment and installation services in support of the Battle Command Training Capability-Equipment Support (BCTC-ES) mission to provide training enablers for Mission Training Complex (MTC) locations and new MTC Military Construction, Army (MCA) projects. The Government shall not exercise any supervision or control over prime contractor employees or subcontractor employees, if any. In addition the subcontractors, if any, shall be accountable solely to the prime contractor who, in turn, is responsible to the Government.

1.1 Description of Services

The Contractor shall provide personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, labor and other items necessary to perform PM, engineering support services, logistics, procurement of COTS IT hardware and software, furniture, audiovisual and video teleconference equipment and installation services at various MTC locations in the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as defined in this Performance Work Statement (PWS).

1.2 Background

The U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI) has a requirement to equip MTC locations with the training enablers needed to conduct individual and collective Mission Command (MC) training. The MTC serves as the installation’s focal point for integrated Home Station Training by integrating multiple training assets - facilities, technical and support personnel, live digital ranges, virtual simulators and simulations and constructive simulation in support of mission command training (individual, leader, crew/section, battle staff, collective) for operational units. The BCTC-ES program provides training enablers to 34 MTC locations supporting the Active Component (AC), Army National Guard (ARNG) and US Army Reserve (USAR) at CONUS and OCONUS installations. In addition to providing the initial fielding, PEO STRI has the requirement to provide life cycle replacement of COTS IT hardware and software required to meet the Cybersecurity and Risk Management Framework (RMF) policies for Department of Defense (DoD) IT systems to maintain cybersecurity and replacement of defective furniture, fixtures & equipment (FFE) during the performance of this contract. BCTC-ES enables training effectiveness by providing the MTC with an improved ability to link constructive simulations with MC training, connecting the training environment to the operational environments.

1.3 Objectives

a. Provide technical, management and professional engineering support services in support of the BCTC-ES program by identifying and applying best business practices reducing the overall cost while improving customer satisfaction.

b. Provide interior design, procurement and installation services for furniture, audiovisual, video teleconference capability, ancillary equipment, network hardware and devices and extend the network and power infrastructure to modular furniture install for MTC MCA projects.

c. Provide life cycle management and refresh of the training enablers fielded by the BCTC-ES program to legacy MTC locations based on the approved refresh cycle.

d. Provide Configuration Management (CM) of the COTS IT hardware and software fielded to an MTC to maintain cybersecurity in accordance with (IAW) the RMF policies for DoD IT systems.

e. Provide a Radio-Wire Integration System (RWIS) capable of connecting simulated and virtual voice over IP tactical radio networks to live tactical radio networks.

f. To create a Government Contractor relationship that promotes achievement of mutually beneficial goals and promotes a partnership environment.

1.4 Scope

The Contractor shall provide PM, logistics, system engineering, procurement, installation and CM of COTS products, furniture design layout and implementation of network infrastructures to meet the Cybersecurity and RMF policies for DoD IT system requirements. The Contractor shall accomplish the procurement, installation and New Equipment Training (NET) for the COTS products, furniture, audiovisual, video teleconferencing, ancillary equipment and requirements specified in the individual Task Orders.

1.5 Period of Performance

The period of performance (PoP) shall be for one (1) Base Year of 12 months and four (4) 12- month option years. The planned PoP dates are listed below. The actual PoP will be based on the contract award date.

Base Year – 27 October 2017 – 26 October 2018 Option Year I - 27 October 2018 – 26 October 2019 Option Year II – 27 October 2019 – 26 October 2020 Option Year III – 27 October 2020 – 26 October 2021 Option Year IV – 27 October 2021 – 26 October 2022

1.6 General Information

1.6.1 Quality Program

The contractor shall implement a quality control program. The contractor shall implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall maintain records of quality conformance and shall make these records available for Government review upon request.

1.6.2 Quality Assurance

The Government shall evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on inspections to ensure that the Contractor has performed IAW the performance standards. The QASP defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays

The Contractor is not required to perform onsite services on the following Federal Holidays:

1.6.4 Hours of Operation

The Contractor is responsible for conducting business eight (8) hours per day Monday thru Friday except Federal Holidays or when the Government facility is closed for administrative reasons when performing work at a Government facility. Contractor personnel providing onsite services business hours will match the Government facility’s hours of operation. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance

The work under this contract will be performed at the Contractor facility and onsite at various CONUS/OCONUS MTC locations. See Addendum 1

1.6.6 Type of Contract

The Government intends to award a Single Source Indefinite Delivery/Indefinite Quantity (IDIQ) Task/Delivery Order contract. Each Task/Delivery Order will identify the specific requirements and consist of Firm-Fixed Price (FFP) and Cost Contract Line Item Number (CLIN) structure.

1.6.7 Security Requirements

Contractor personnel requiring access to sensitive data or networks shall at a minimum, possess and maintain an active Secret Security clearance. The security requirements are IAW the attached DD Form 254, Contract Security Classification Specification.

1.6.8 Special Qualifications

The Contractor shall be responsible for ensuring all employees supporting the network hardware and device installation possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract IAW DoD 8570.01-M. The DoD Approved Information Assurance Baseline Certifications for IAT Level I requires an individual to have one of the following certifications: Application+ - Computing Environment (A+-CE); Network+CE); System Security Certified Practitioner (SSCP); or, Cisco Certified Network Associate-Security (CCNA-Security).

1.6.9 Post Award Conference/Periodic Progress Meetings

The Contractor shall attend any Post Award Conferences convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officer Representative (COR) and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10 Contracting Officer Representative (COR)

The Government’s COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and, provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract/orders.

1.6.11 Key Personnel

The following personnel are considered key personnel by the Government: Program/Contract Manager (P/CM); Network Systems Engineer/Senior Technician; and, Interior Designer. The Contractor shall provide a P/CM who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the P/CM is absent shall be designated in writing to the KO. The P/CM or alternate P/CM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The P/CM or alternate P/CM shall be available eight (8) hours a day Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons when performing work at a Government facility. (NOTE: Clause H.4. ADDITION OR SUBSTITUTION OF KEY PERSONNEL (SERVICES) does not apply to the alternate P/CM.) Qualifications for all key personnel are listed below:

a. Program/Contract Manager: Master’s degree in Business Administration or related technical field with 10 years of experience in Program Management. (Current Project Management Professional certification preferred)

b. Lead Network/Systems Engineer: Bachelor’s degree in Computer Science, Information Technology or similar field with at least seven (7) years of experience in Information Assurance technology or a related area. This individual must have a degree of expertise with the following systems/protocols: Microsoft Server 2012 R2, Cisco Call Manager, access and core switches, routers, firewalls and the following current certifications: Microsoft Certified Systems Engineer, Cisco Certified Network Professional Routing and Switching.

c. Interior Design Professional: Bachelor’s or Master’s degree in interior design with five years of work experience in interior design. (National Council for Interior Design Qualification Certified Designer preferred)

1.6.12 Identification of Contractor Employees

All Contractor personnel attending meetings or working in other situations where their Contractor status is not obvious to third parties shall be required to identify themselves as Contractor to avoid creating an impression that they are Government officials. The Contractor shall be responsible for obtaining required identification cards, tags and badges for personnel working on Government premises IAW DoDI 1000.13.

1.6.13 Contractor Travel

The Contractor will be required to travel to both CONUS and OCONUS to MTC locations identified in PWS Technical Exhibit 1 “BCTC-ES COTS Products Deployment Sites” and PEO STRI during the performance of this contract to attend meetings, for site surveys, for installation services and on-site training services. Contractor will be authorized travel expenses IAW the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract.

1.6.14 Other Direct Costs

This cost category includes travel (outlined in 1.6.13), reproduction and shipping expenses associated with training activities and other allowable cost authorized by the FAR.

1.6.15 Data Rights

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials produced under this contract shall be

Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO.

1.6.16 Organizational Conflict of Interest (OCI)

The Contractor shall notify the KO immediately whenever they become aware of an actual or potential OCI as defined in FAR Subpart 9.5. The contractor shall include any subcontractor personnel within the notification to the KO. The Contractor shall promptly notify via a letter to the KO to avoid or mitigate any OCI. The Contractor’s mitigation plan will be determined to be acceptable at the discretion of the KO. In the event the KO determines that the OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as deemed necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

The potential of an OCI exists if an Army Computer Hardware, Enterprise Software and Solutions (CHESS) vendor (except CHESS services providers) were to propose as a Prime or Subcontractor for this effort for the COTS products. The BCTC-ES Contractor will be providing management, systems engineering and technical direction work leading to the procurement and deployment of COTS products. The contract requires Offerors to make COTS purchases utilizing the Army CHESS contract. To avoid the potential OCI, Army CHESS vendors will only be allowed as suppliers after the COTS product requirements for each MTC are competed by the Prime Contractor. IAW FAR 9.5, no additional OCI nor the need for consultants are anticipated. No waiver will be sought.

1.6.17 Transition

1.6.17.1 Phase In

The Contractor shall provide a transition phase-in strategy with the Contractor’s proposal that addresses all work efforts identified in the PWS. The phase-in transition strategy shall ensure a smooth transition of support from the Constructive Training Systems (CTS) Contractor to the BCTC-ES Contractor on a non-interference basis.

The Contractor shall hire, train, and be able to provide services to meet the requirements of the contract no-later-than 30 calendar days after Contract Award.

The Contractor shall perform phase-in activities in conjunction with the CTS Contractor and the Government to include the following: transition planning; training of personnel; property inventory; property accountability; property transfer; data inventory; data accountability; and, data transfer

1.6.17.2 Phase Out

The Contractor shall provide a transition phase-out strategy with the Contractor’s proposal that addresses all work efforts identified in the PWS. The phase-out transition strategy shall ensure a smooth transition of support from the incumbent to the new contractor on a non-interference basis. Transition phase-out shall be conducted starting 30 calendar days prior to the conclusion of the contract’s period of performance. The

Contractor shall provide a phase-out plan in order to perform phase-out activities in conjunction with the incumbent Contractor and the Government to include the following: transition planning; over-the-shoulder training of incoming contractor personnel; property inventory; property accountability; property transfer; data inventory; data accountability; and, data transfer

1.6.18 Safety

The Contractor shall maintain compliance with current Federal, State and Local Occupational Safety and Health Administration requirements as defined by the country in which services are being provided.

Part 2 Definitions & Acronyms

2. Definitions and Acronyms

2.1. Definitions

2.1.1. NTRACTOR. A supplier or vendor awarded a contract to provide specific services or supplies to the Government. The term used in this contract refers to the prime.

2.1.2. NTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. NTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. LIVERABLE. Anything that can be physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.6. HOST BASED SECURITY SYSTEM. The Host Based Security System is the DoD COTS suite of software applications used within DoD to monitor, detect and counterattacks against DoD computer networks and systems.

2.1.7. KEY PERSONNEL. Individuals who contribute to the development or execution of a project in a substantive, measurable way having authority and responsibility for planning, directing and controlling activities. See paragraph 1.6.11 for the list of key personnel under this requirement.

2.1.8. ALITY ASSURANCE SURVEILANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.9. UNIFIED CAPABILITIES are the integration of voice, video, and/or data services delivered ubiquitously across a secure and highly available network infrastructure, independent of technology, to provide increased mission effectiveness to the warfighter and business communities

2.1.10. SUBCONTRACTOR. An entity that enters into a contract with a prime Contractor. The Government is not privy to the contract with the subcontractor.

2.2. Acronyms

Part 3 Government Furnished Property, Equipment and Services

3.1. Services

The Government will provide telephone services and internet access when services are being performed onsite at an MTC location.

3.2 Facilities

The Government will provide an administrative area when services are being performed onsite at an MTC locations.

3.3 Utilities

The Government will provide utilities when services are being performed onsite at an MTC location.

3.4 Equipment

None

3.5 Materials

The Government will provide the Architecture Engineering drawings for MCA projects.

Part 4 Contractor Furnished Items and Services

4.1 General

The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract.

4.2 Secret Facility Clearance

The Contractor shall possess and maintain a Secret Facility Security Clearance from the Defense Security Service. Contractor personnel requiring access to sensitive data or networks shall at a minimum, possess a Secret Security clearance at time of the contract award and must maintain the level of security required for the life of the contract. The DD 254, DoD Contract Security Classification Specification, is provided as Attachment 7.

4.3 Materials

The Contractor shall furnish all materials and supplies necessary to meet the requirements under this PWS.

4.4 Equipment

The Contractor shall furnish all equipment to meet the requirements under this PWS.

Part 5 Specific Tasks

5.1 Program Management

The Contractor shall provide the overall management and administrative effort necessary to ensure the requirements of this contract are accomplished. The Contractor shall use an integrated project management approach for the overall management and execution of this contract. The Contractor shall provide a management structure which supports providing training enablers to an installation MTC to facilitate home station training for the US Army. The Contractor shall provide key personnel, staff and team members with required skills and experience in design, procurement and installation services for furniture, audiovisual, video teleconference, networking infrastructure capability and ancillary equipment. The Contractor shall provide an organizational structure which supports a working relationship with stakeholders and the ability to manage multiple task orders and simultaneous fielding activities. The Contractor shall track program progress utilizing metrics. The Contractor shall manage the program throughout the lifecycle of the program. The Contractor shall facilitate Government insight into contract activities.

5.1.1 Integrated Master Schedule (IMS)

The Contractor shall develop, implement, manage to, update and maintain the contract IMS. All contract schedule information delivered or presented at Program Management Reviews (PMR) shall originate from the IMS. The IMS shall contain all critical tasks and milestones, including any predecessors and successors tasks and their dependencies. The IMS shall address total program activities including tasks performed by Subcontractors. The tasks activities time and progress data shall be updated to reflect accomplished activities and any changes in activity time estimates. The Contractor shall conduct critical path analysis of the tasks and identify problem areas and corrective actions required to eliminate or reduce schedule impacts.

(DI-MGMT-81861) Integrated Program Management Report (IPMR)

5.1.2 Management Reviews

The Contractor shall conduct Program Management Reviews (PMR), at the request of the Government (e.g.; quarterly), with Government personnel at the Contractor’s facility, develop the agenda and provide minutes within five workdays of the conclusion of the review. The PMR shall provide a program overview (cost, schedule, and performance) and a detailed discussion of pre-selected topics, including action items and status from previous reviews and risk management topics. The Contractor shall conduct In Progress Reviews (IPR) prior to each delivery to coordinate with the Government, including BCTC-ES site personnel receiving the delivery, to establish and manage site deployment plans. The Contractor will provide IPR minutes within five workdays of the conclusion of the IPR. The Contractor shall develop and deliver a Progress Report at each PMR.

(DI-MGMT-80227) Contractor’s Progress Status Management Report (CPSMR)

5.1.3 Contractor Manpower Reporting

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://cmra.army.mil.

The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Representative (COR); (2) Contract number, including task order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub- Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

5.1.4 Subcontractor Management

The Contractor shall manage and have agreements with subcontractors and partners as required. Contractor shall integrate subcontractors and partners into program Integrated Product Teams (IPT). The Contractor shall ensure the requirements of this contract are applied to all subcontracts and associate contracts.

5.1.5 Integrated Product Teams (IPT)

Contractor shall implement and maintain an IPT structure for the duration of the contract. The IPT structure shall bring together functions that have a stake in the performance of a product or process. The IPT shall make recommendations for decisions affecting that product or process (e.g., Requirements Analysis, Market Research, Design, Integration, Evaluation and Peer Reviews). Each IPT shall consist of Government and Contractor personnel and have Government and Contractor co-chairs. The Contractor shall define and document composition, structure, roles, and responsibilities of each IPT. With Government input, each IPT shall develop a governing charter and maintain a membership list. Each IPT shall be empowered to make critical life cycle decision recommendations regarding each product or process within their assigned areas in compliance with their defined charter authority. Each IPT shall prepare a conference agenda, maintain minutes and make them available to the Government upon request.

5.1.6 Technical Reviews

The Contractor shall conduct and participate in technical reviews for the purpose of assessing COTS Products availability and maintainability. The reviews at a minimum shall include a discussion on the DoD Unified Capabilities (UC) Approved Products List (APL) status for COTS Products, results of trade-off analysis for COTS Products nearing end-of-life (EOL) and/or end-of-support (EOS) and replacement recommendations for next generation of COTS Products to meet the BCTC-ES mission requirements.

5.1.7 Configuration Management (CM)

Configuration Management (CM) addresses the tracking of all associated data relative to COTS Product procurement, deployment and DoD UC APL status.

The Contractor shall establish and follow internal/industry best practices for CM processes. The Contractor shall obtain and keep a copy of all signed Department of Defense Form (DD Form) 250, Material Inspection and Receiving Report, for all COTS Products delivered to an MTC. The DD Form 250 information shall be available from within the Contractor’s CM system. The Contractor’s CM system shall track the procurement and deployment of COTS Products. Contractor’s CM system shall track COTS Products status on the DoD UC APL.

COTS hardware CM will include at a minimum the following per deployment and item:

1. Item Nomenclature

2. Item Model

3. Item Serial Number

4. Item specifications (Central Processing unit (CPU) quantity, CPU Speed, random access memory, hard disk drive)

5. Item Warranty information (including coverage, duration, transferability and method of execution)

6. Fielded location

7. Deployment trail (i.e.; ship date, receive date, DD250 signature chain)

8. COTS Product delivered under the prior Constructive Training System contract The Contractor shall maintain CM of all contractor supplied COTS software licenses. COTS software Licensing CM will include at a minimum the following per deployment and item:

1. Location (site), machine and/or person license is assigned to

2. License Key data

3. License expiration date

4. Renewal cycles

5. Maintenance/version release cycles

6. Version fielded The Contractor shall, upon request by the Government, provide access within one working day to CM data related to BCTC-ES procured COTS Products and a CM Report. The Contractor shall provide assistance to the Government in accessing CM data.

5.1.8 Antiterrorism (AT)/Operations Security (OPSEC)

5.1.8.1 Anti-Terrorism (AT) Level 1 Training

All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and/ or controlled access areas shall complete AT Level I awareness training in accordance with AR 381-12 within 90 calendar days of contract start date or effective date of incorporation of this requirement into the contract whichever is applicable, then annually thereafter for the life of the contract. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR, or the Contracting Officer if a COR is not assigned, within 90 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil.

5.1.8.2 Access and General Protection Policy and Procedures for Contractor Requiring Common Access Card (CAC) Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

5.1.8.3 AT Awareness Training for US Based Contractor Personnel Traveling Overseas All US-based Prime Contractor and subcontractor employees must take Government provided Area of Responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit Anti-Terrorism Officer (ATO) being the local point of contact.

5.1.8.4 iWATCH Training The Contractor and all subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally- developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award, employment, or assignment to the contract, whichever comes first. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR, or the Contracting Officer if a COR is not assigned, within thirty (30) calendar days after completion of training.

5.1.8.5 Army Training Certification Tracking System (ATCTS) Registration All Prime Contractor employees and subcontractor employees with access to a Government information system (IS) must be registered in the ATCTS at commencement of services, and must successfully complete the DoD Cybersecurity Awareness prior to access to the IS and then complete training annually thereafter.

5.1.8.6 Operations Security (OPSEC)

Per AR 530-1 Operations Security, Contractor employees must complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award, employment, or assignment to this contract, whichever comes first, and annually thereafter. Confirmation of training shall be provided to the COR not later than 30 calendar days following completion of training.

5.1.8.7 Information Assurance (IA) Training and Certification Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award to ensure that personnel accessing information systems have the proper and current information assurance (IA) certification to perform IA functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement. Program.

Confirmation certification shall be provided to the COR within 30 calendar days of certification.

5.1.8.8 Performance or Delivery in a Foreign Country

The Contractor shall comply with DFARS clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

5.1.8.9 Threat Awareness Reporting Training

For all Contractors with security clearances, per AR 381-12 Threat Awareness and Reporting Program (TARP), all Contractor employees must receive annual TARP training by a counterintelligence agent or other trainer as specified in paragraph 2-4b of the AR within (180) calendar days after contract award. Confirmation of training completion shall be provided to the COR within 30 calendar days of completion of training.

5.2 Procurement and Installation Support Services

5.2.1 COTS Product Procurement

As authorized by the Government, the Contractor shall procure COTS Products. The Contractor shall pre-coordinate any material purchasing activities with the Government Integrated Product Team. All computer related hardware, software, Information Technology (IT), or related services shall be purchased through the Army’s Computer Hardware Enterprise Software and Solutions (CHESS) IT and DoD Enterprise Software Initiatives (ESI) schedules in performing this contract. COTS Products acquired shall be on the DoD UC APL.

The Army’s CHESS program is the mandatory source for commercial IT purchases. CHESS contracts provide IT products and services that comply with the Network Enterprise Technology Command, Department of Defense (DOD) and Army policies and standards. If the COTS Products are not available or can be obtained at a reduced cost, then a waiver must be submitted utilizing the Information Technology Approval System (ITAS) requesting an ITAS Waiver to purchase the COTS Products outside of CHESS contracts. A complete list of CHESS contracts and the ITAS Waiver process can be found at https://chess.army.mil.

The Contractor shall be responsible for the procurement and deployment of the COTS Products required to meet the Government provided deployment schedule. The

Contractor shall be responsible for labeling all procured COTS products in accordance with Unique Identification (UID) guidance & procedures. The Contractor shall provide the Logistics Product Data (LPD) and Logistics Product Data Summary (LPDS) to the Government at least ninety (90) days prior to each deployment. The Contractor shall deploy all required procured COTS Products to sites/locations as designated by the Government. The Contractor shall provide a recommended buy list to the Government of COTS Products that meet the specifications/requirements as provided by the Government for each COTS Products procurement and deployment. The Contractor shall notify the Government within 30 days of the original equipment manufacturers (OEM) notification of the End of Life (EOL) and/or End of Support (EOS) for any fielded COTS Products. If the equipment is EOL/EOS or no longer appears on the DoD UC APL, the Contractor shall propose the next generation of that capability.

(DI-SESS-81758A) Logistics Product Data (DI-SESS-81759A) Logistics Product Data Summaries

Note: If an ITAS Waiver is required, the Contractor shall inform the COR within 3 days of identification of the need for an ITAS waiver to process the submittal. Contractors making CHESS purchases on behalf of the Government can negotiate prices with CHESS contractors.

The Contractor shall qualify and maintain multiple COTS vendors and suppliers in addition to CHESS for the purposes of ensuring a competitive price on quantity buys or other such commercially available discounts. A Request for Quote shall be submitted through the CHESS website for each COTS Product purchase. For further instructions refer to the CHESS guidelines.

Following Government approval, the Contractor shall procure all required items on the approved buy list and deploy to each site IAW Government approved schedule. The Contractor shall assemble a digital COTS manual that contains a full set of the vendor supplied manuals for each deployed set of equipment.

The Contractor shall perform procurement and deployment of COTS Products for each site which falls within the scope of the BCTC-ES contract, and are further delineated in TOs or in written direction prepared and signed by the COR.

The Government sites and configurations to be supported shall consist of the sites and configurations identified in the Addendums as well as any sites and configurations that may, at some future date during the Period of Performance of this contract, be identified by the Government.

5.2.2 COTS Product Compatibility

The Contractor shall research and verify with original equipment manufacturers that proposed COTS Products are capable of being integrated with both existing legacy site systems as well as the delivery of new systems. The Contractor shall maintain a record of the due diligence conducted.

5.2.3 Delivery of COTS Products

The Contractor shall deliver COTS Products to approximately 34 worldwide Mission Training Complex locations (25 CONUS and 9 OCONUS).

The Contractor shall plan and execute a series of IPR a minimum of 90 days prior to each delivery to coordinate with the Government, including BCTC-ES site receiving the delivery, to establish and manage site deployment plans. The Contractor shall provide IPR meeting minutes within 5 working days of the conclusion of the IPR.

The Contractor shall install and configure COTS hardware and software at the fielding sites IAW Government approved site specific system layout diagram with site personnel present. Additionally, the Contractor per the request of the Government shall drop ship equipment to specified sites.

The Contractor shall use the established baseline of equipment suite to support MCA and legacy sites. The RMF baseline includes the following as defined by the Government:

a) Edge Routers

b) Firewalls

c) Layer 3 Core Switch and or Internal Router

d) Intrusion Detection System (IDS)/ Intrusion Prevention System (IPS)

e) Network Monitoring System (NMS)

The RMF and FFE requirements will be identified during the execution of the MCA Red Zone meeting and/or legacy site survey.

5.2.4 Hardware and Software Integration

The Contractor shall perform all activities required to integrate and assemble the hardware and software to achieve a fully functional system. The Contractor shall be responsible for testing connectivity from the patch panel to termination point.

5.2.5 Logistics

5.2.5.1 Item Unique Identification (IUID)

The Contractor shall label the COTS equipment IAW with MIL-STD-130N. The Contractor shall coordinate with the Government IPT to determine items requiring IUID labeling. The Contractor shall submit the data to the UID national registry IAW DFARS 252.211-7003. UID marking design for each item shall be both machine readable and human readable.

(DI-MGMT-81804A) Item Unique Identification (IUID) Marking Activity, Validation and Verification Report

5.2.5.2 Warranty Purchases

All COTS Products shall be purchased with the commercially available warranty for a minimum of one year on parts, labor, replacement and some repair at the discretion of the original equipment manufacturer. Additional features shall be considered in discrimination between warranty values. All COTS network infrastructure equipment

(i.e., switches, routers, cabling, etc.) will have the industry standard warranty, generally one year, for parts and labor from date of delivery. The Contractor shall document all warranties that are provided and shall be responsible for maintaining a current list of warranties for each fielded site as a part of their CM process. The Contractor shall provide the Government an updated warranty list for each site on a quarterly basis in a Microsoft Office excel workbook. The updated warranty list will at a minimum identify the site, list the noun/nomenclature, serial number and warranty expiration date for all COTS products fielded to the site. The Contractor shall ensure all warranties are transferable to the Government without additional cost. Warranty features shall be used as a factor in determining component selection.

5.2.5.3 COTS Manuals

The Contractor shall deliver the commercially available technical publications available from the original equipment manufacture or other commercial source for the COTS Products deployed in support of the BCTC-ES program. The COTS manuals shall include operation, maintenance and other instructions for the associated COTS equipment.

(DI-TMSS-80527C) Commercial-off-the-Shelf Manuals & Associated Supplemental Data

5.2.5.4 Packaging, Handling, Storage and Transportation

The Contractor shall be responsible for PHS&T of COTS Products from initial shipment to final site acceptance. PHS&T of COTS Products shall be done in such a manner to prevent loss or damage. Fragile items or items requiring special handling shall be boldly marked as such. Packaging for storage shall be the same as required for transportation and will not require items to be repackaged. Transportation to the site shall be by commercial means and shall be the responsibility of the Contractor.

5.2.5.5 Site Damage/Repairs

In accordance with FAR Clause 52.237-2, Protection of Government Buildings, Equipment, and Vegetation the Contractor shall utilize reasonable precautions and deployment methodologies as protective means to safeguard against facility damage while at a site.