W81K0420R0033-0003 (Modification).pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The reason for this amendment is as follows:

A. Revise language in52.212-1; and add Addendum to 52.212-2.

B. Change the proposal due date to 9 April 2021 at 1:00 p.m. Central Time.

C. All other terms remain the same.

D. The POC for this action is Joe Watson @joe.e.w atson2.civ@mail.mil.

E. All changes are in red.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 11

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Mar-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81K0420R0033

X 9B. DATED (SEE ITEM 11)

05-Mar-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Mar-2021

CODE

W40M USA HLTH CONTRACTING ACT

CTR FOR HEALTH CARE CONTR

2199 STORAGE ST BLDG 4197 STE 68

JBSA FT SAM HOUSTON TX 78234-5074

W81K04 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81K0420R0033

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

ADDENDUM TO 52.212-2

Basis for Award

This is a best value source selection conducted in accordance with Federal Acquisition Regulation (FAR) Part

12, Acquisition of Commercial Items, and FAR Part 15, Contracting by Negotiation, as supplemented by the

Defense Federal Acquisition Regulation Supplement (DFARS), and the Army Federal Acquisition Regulation

Supplement (AFARS). Award will be made to a single 8(a) offeror who is deemed responsible in accordance with the FAR, whose proposal conforms to the solicitation requirements, and whose proposal, judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Price Technically Acceptable (LPTA) offer.

The Government anticipates adequate price competition for this solicitation and will evaluate proposals in accordance with FAR 15.404-1 Proposal Analysis Techniques, and instructions indicated in FAR Clause 52.212-1

(Instructions to Offerors – Commercial Items) and the addendum to FAR 52.212-1. Trade-offs between price and non- price factors are not permitted. Unbalanced, unreasonably high, inaccurate, or incomplete proposal prices may be grounds for eliminating a proposal from the competition either on the basis that the offeror does not understand the requirement or that the offeror has made an unreasonable proposal. Proposals that fail to meet the requirements set forth in FAR Clause 52.212-1 and the addendum to FAR 52.212-1 will be rated as unacceptable.

Award for All of the Work.

The Government intends to award a single contract as a result of this solicitation. Offers received for less than the stated number of items listed in Pricing Section of the Schedule, Performance Work Statement (PWS), and

Attachments will be considered ineligible for award. The Government intends to evaluate proposals and award a contract without discussions with offerors (except clarifications as described in FAR 15.306(a), Clarifications and award without discussions). Therefore, the offeror’s initial proposal should contain the offeror’s best terms from a technical, past performance, and price standpoint. The Government reserves the right to conduct discussions if the

Contracting Officer later determines discussions are necessary. In the event that discussions are held, a competitive range determination will be made. If the Contracting Officer determines that the number of proposals that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals.

Evaluation Criteria.

Evaluation Criteria consist of factors and subfactors. Proposals will be evaluated under three evaluation factors:

Technical, Past Performance, and Price. Proposals will be evaluated for technical acceptability but will not be ranked using the non-price factors. Proposals will be evaluated for the lowest evaluated price that is technically acceptable.

Factor 1: Technical. This Factor provides an assessment of the offeror’s capability to satisfy the Government’s minimum requirements. This factor contains three subfactors, Management and Technical Approach; Phase-In

Plan; and Staffing Plan. To receive an acceptable rating for the Technical Factor, the offeror must receive an acceptable rating for each subfactor as described below.

Subfactor 1: Management and Technical Approach. This standard is met when the offeror describes an acceptable approach to the following minimums:

1) Management techniques, tools and practices the offeror will use to ensure quality and timeliness performance of all required services throughout the life of the contract.

2) The offeror’s key personnel and their respective positions and how they would be utilized during the performance of a resultant contract.

3) The offeror’s approach to cover unscheduled absences.

4) The offeror’s approach to retain employees (i.e. interpreter services) with minimum turnover.

5) The capacity in which this partner will serve in the management of this contract if partnering with another contractor.

Subfactor 2: Phase-In Plan - This standard is met when the Offeror describes in its Phase-In Plan an acceptable approach to execute the phase-in transition from the incumbent to the offeror to include, but not limited to, plans for recruitment and hiring of personnel, functional training of personnel so that full services will be provided on the period of performance start date.

Subfactor 3: Staffing Plan. The Government will evaluate: (a) Whether the offeror’s proposed staffing plan is sufficient to satisfy the Government’s requirement in terms of labor hours and skill mix (refer to FAR Clause

52.212-1 and its addendum for specific submission details). Part of this evaluation will include evaluation of the offeror’s staffing narrative and other supporting documentation and whether the offeror’s staffing narrative and other supporting documentation adequately justifies/explains, both quantitatively and qualitatively, how the offeror’s staffing plan was derived and how the offeror’s staffing plan will be successful in the performance of the functional areas specified in the PWS Part 8; (b) Whether the offeror’s staffing plan narrative adequately addresses a clear and feasible approach to obtaining all personnel resources required prior to the performance start date; (c)

Whether the offeror’s staffing plan narrative adequately addresses personnel retention, emphasizing how the offeror will retain sufficient and qualified personnel throughout the contract and how the offeror will respond to attrition and/or separation so as to preclude/minimize any impact to scheduled services.

Each Technical subfactor will receive one of the adjectival ratings defined below. The subfactor ratings will be used to determine an overall rating for the factor. If any of the subfactors receives an Unacceptable rating, the

Technical Factor will be rated overall Unacceptable and the offeror’s proposal will not be considered for award.

Technical Acceptable/Unacceptable Ratings

Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal does not meet the requirements of the solicitation.

Factor 2 - Past Performance. To be eligible for contract award, the Offeror must receive an acceptable past performance rating. The Government will evaluate past performance information to ensure offerors meet the solicitation requirements. Past Performance is assessed at the factor level after evaluating aspects of the offeror’s recent Past Performance and focusing on performance that is relevant to the services being procured under this solicitation. Offerors are cautioned that in conducting the performance confidence assessment, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, such as the Past Performance Information Retrieval System (PPIRS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources. Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance. The overall Past Performance factor rating is a subjective decision based on the whole of all data received. Past performance areas of evaluation include:

-Quality of Service

-Effectiveness of Project Management (to include use and control of subcontractors).

-Schedule/Timeliness of Performance for Services.

-Customer Satisfaction

Each offeror will receive a rating based on the recency, relevancy, and quality of an offeror’s past performance record.

1. Recency Assessment. An assessment of the past performance information will be conducted to determine if it is recent. To be recent, an effort must have been performed during the past 3 years from the date of issuance of this solicitation. Past performance information that fails this condition will not be evaluated and will not affect the overall factor rating.

2. Relevancy Assessment. An assessment of the recent past performance information will be conducted to determine its relevancy. To be relevant, an effort must be similar in nature of work, size, complexity, and magnitude to the solicited effort.

The Past Performance Factor will receive one of the ratings defined below.

Past Performance Acceptable/Unacceptable Ratings

Acceptable Based on the offeror’s performance record, the

Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

Unacceptable Based on the offeror’s performance record, the

Government does not have a reasonable expectation that the offeror fully perform the required effort.

In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)).

Therefore, the offeror shall be determined to have unknown (or neutral) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered acceptable.

Factor 3 – Price. The Government will not score or rate the proposed prices. Evaluation of price will be performed using one or more of the price analysis techniques in FAR 15.404-1. Through these techniques the

Government will determine whether prices are fair and reasonable, complete and balanced. The Government may determine that an offer is unacceptable if the proposed prices are significantly unbalanced.

The Government will evaluate offers for award purposes by adding the total price for all ordering periods to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the ordering period prices are significantly unbalanced. As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding one-half of the offeror's final ordering year price to the offeror's total price. Thus, the offeror's total price for the purpose of evaluation will include all ordering periods and ½ of the last ordering period. Offerors are not required to enter a price for the six-month period (i.e. the extension of services period provided for by FAR Clause 52.217-8).

Unbalanced Pricing may be evaluated in accordance with FAR 15.404-1(g), as applicable, to assess potential performance risk which could result in unreasonably high prices

The Government reserves the right to request and evaluate Data Other than Certified Cost or Pricing Data, after receipt of proposals.

Reasonableness. A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

Completeness/Accuracy. The Government will evaluate whether the offeror’s proposal is in compliance with the pricing instructions detailed in the solicitation.

The following have been modified:

ADDENDUM TO 52.212-1

Proposal Submission

FAR 52.212-1 is tailored as follows:

Paragraph (c) Period for acceptance of offers. The period of acceptance of offers is changed from 30 days to 120 days. This paragraph now reads: The offeror agrees to hold the prices in its offer firm for 120 calendar days from the date specified for receipt of offers.

Paragraph (d)is deleted.

Paragraph (e) is deleted.

Paragraph (h) is deleted.

Proposal Preparation Instructions

A. Proposal Submittal and Inquiries.

1. Proposals shall be submitted electronically prior to the closing date and time identified in block 8 of the SF

1449, to the e-mail addresses below. Electronic submission via e-mail is the only acceptable means to submit proposals. The capacity limit for receipt of files via email is 9MB total file size. If the offeror is sending the email submission with more than 9MB, then the offeror shall send the files in separate email submissions.

Contracting Officer: Jenifer Lash, jenifer.lash.civ@mail.mil

Contract Specialist: Joe Watson, joe.e.watson2.civ@mail.mil

2. Proposal submissions via mail or facsimile will not be accepted.

3. The point of contact responsible for supplying additional information and answering all inquiries is the

Contracting Officer via the Contract Specialist. Address all questions or concerns to the Contract Specialist and

Contracting Officer. All questions regarding this solicitation shall be submitted in writing via email not later than

9:00 AM (central time) 9 April 2021 to the Contracting Officer and Contract Specialist identified below:

Contracting Officer: Jenifer Lash, jenifer.lash.civ@mail.mil

Contract Specialist: Joe Watson, joe.e.watson2.civ@mail.mil

4. Questions submitted after the specified date/time will not be accepted by the Government. Responses to the questions will be incorporated into an amendment to the solicitation and posted to the beta.SAM.gov website at https://beta.sam/gov for viewing by all potential offerors. Industry questions and answers may or may not have a bearing on the substantive content of the solicitation or the contract requirements, and it should NOT be assumed that the date set for receipt of proposals will be extended.

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing source selection (negotiated) procedures as delineated in the Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Items and FAR Part 15, Contracting by Negotiations and supplemented by the Defense Federal Acquisition Regulations

Supplement (DFARS), and the Army Federal Acquisition Regulations Supplement (AFARS). Offers will be mailto:jenifer.lash.civ@mail.mil mailto:joe.e.watson2.civ@mail.mil mailto:jenifer.lash.civ@mail.mil mailto:joe.e.watson2.civ@mail.mil evaluated using the criteria under FAR Provision 52.212-2, Evaluation – Commercial Items. Noncompliance with the Request for Proposal (RFP) requirements may hamper the Government’s ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

2. The Offer. The submission of the documentation specified below will constitute the offeror's acceptance of the terms and conditions of the RFP, concurrence with the Performance Work Statement, and contract type.

3. The Government intends to award without discussions. Offerors are encouraged to present their best technical proposal, past performance proposal, and price proposal in the initial proposal submission. However, in accordance with (IAW) FAR Part 15.306, should discussions become necessary, the Government reserves the right to hold discussions. If this occurs, a competitive range will be determined and offerors notified. The competitive range may be limited for purposes of efficiency IAW FAR Part 15.306 (c)(2).

4. Proposal Preparation Instructions outlined in paragraph C below, prescribe the format for the proposal and describe the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of proposals.

5. If an offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussions.

6. In accordance with FAR Subpart 4.8, Government Contract Files, the Government will retain one copy of all unsuccessful proposals.

7. All referenced documents for this solicitation are available on the beta.SAM.gov website at https://beta.sam.gov. Potential offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

8. Debriefings. The Contracting Officer will promptly notify offerors of any decision to exclude them from the competitive range, whereupon they may request and receive a debriefing in accordance with FAR 15.505 preaward debriefing of offerors. The Contracting Officer will notify offerors who were in the competitive range but were not selected for award in accordance with FAR 15.503(b). Upon such notification, unsuccessful offerors may require and receive a debriefing in accordance with the requirements of FAR 15.506 post-award debriefing of offerors.

C. Proposal Preparation Instructions

1. Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors and subfactors. Failure to meet a requirement may result in an offer being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable section and exception(s) with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, price, and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Offerors are cautioned that taking an exception may render the offer ineligible for award. This information shall be provided in the format below.

Solicitation

Document

Page/Paragraph Requirement/Portion Rationale &

Impact

Pricing, Applicable Page Identify the Describe the

PWS and Paragraph requirement or rationale and

Numbers portion to which impact of the exception is taken exception

2. An Offeror’s proposal shall consist of four (4) Volumes as detailed in the table below. The proposal shall not exceed the stated page limits. If the page limits are exceeded, the pages in excess of the limit will not be evaluated. The Government will not accept any changes to the Offeror’s proposal after the closing date of the solicitation (See FAR 15.208 for further information regarding late proposals). The Government will not accept any changes to an Offeror’s proposal after the closing date of the solicitation (see FAR 15.208 for further information regarding late proposals). If discussions become necessary, page limitations may be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the letters forwarding ENs to the Offerors.

Volume Title Number of

Copies

Page Limits

I General 1 electronic copy As required

II Technical 1 electronic copy 25

III Past

Performance

1 electronic copy 10

IV Price (Excel &

Word for the

Price Narrative)

1 electronic copy As required

9. Page limit includes all appendices, charts, graphs, diagrams, tables, photographs, drawings.

10. Page limit excludes covers for volumes, tables of contents, glossary of abbreviations and acronyms, indices, title pages, cross reference indices, and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. This page intentionally left blank” will not be counted.

11. Each volume shall be submitted as a separate Adobe PDF, Microsoft Word Document, or Microsoft Excel

Spreadsheet file. Proposals shall utilize a font size between 12 and 14, Times New Roman or Arial font, 8.5” X

11” paper, and 1” margins. Each page shall be numbered to eliminate any confusion. In the event an Offeror creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

12. Indexing. Each volume shall contain a more detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections.

13. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

Proposal Content.

Volume I – General. Offerors shall submit a completed SF 1449 (Solicitation) (including acknowledgment of

Amendments), Pricing Section (CLINS), and any representations and certifications. Failure to follow the below

Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the

Government. The General Volume shall be organized as follows and contain the identified information.

TAB A, Exceptions/Assumptions (if required) - Identification and explanation of any exceptions or deviations.

Additionally, any assumptions used in the proposal preparation shall be identified.

TAB B, Solicitation, Offer and Award - The SF 1449 shall be submitted fully completed. The Offeror shall acknowledge any amendments to the RFP in accordance with the instructions on the SF 1449 and with FAR

52.212-1, Instructions to Offerors—Commercial Items. The Offeror shall provide the name, title, email address and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. The Offeror shall identify those individuals authorized to negotiate with the Government. The Offeror shall confirm its small business size. The Offeror shall complete blocks 12, 17a (block 17a shall include company name, address, telephone number, Dun and Bradstreet number(DUNs), Tax Identification Number, Commercial and Government Entity [CAGE] code, and email address), 17b, 30a, 30b, and 30c on the SF 1449.

TAB C, Supplies or Services and Prices/Costs – Pricing Section shall be submitted fully completed and error free. It shall contain the Offeror’s prices (unit price and amount) for the established Contract Line Items Numbers

(CLINS). It is the offeror’s responsibility to ensure the information entered into this section is correct and complete.

TAB D, Representation, Certifications, and Other Statements of Offerors. The offeror shall ensure that this section is submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely. Offerors shall be registered in the System for Award Management (SAM), in accordance with FAR 52.204-7, when submitting an offer, and shall continue to be registered until time of award, during performance, and through final payment of any contract resulting from this solicitation. Offerors shall be registered for the NAICS code applicable to this solicitation, in SAM, in accordance with Representations and

Certifications, when submitting an offer.

Volume II –Technical Factor.

1. The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offeror’s proposal. Legibility, clarity and coherence are very important. Your responses will be evaluated against the Technical factors defined in FAR Part 52.212-2, Evaluation – Commercial Items. The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror's proposal.

2. This Factor is comprised of three subfactors, Management and Technical Approach; Phase-In Plan; and

Staffing Plan. This Volume shall contain the information identified below and organized in the order it is listed:

SUB-FACTOR 1A: MANAGEMENT AND TECHNICAL APPROACH. The offeror shall provide a narrative describing their management and technical approach that addresses their method for accomplishing PWS

(Section 5) requirements under the basic contract. At a minimum, address the following:

1) Describe management techniques, tools and practices the offeror will use to ensure quality and timeliness performance of all required services throughout the life of the contract.

2) Describe the offeror’s key personnel and their respective positions and how they would be utilized during the performance of a resultant contract.

3) Describe the offeror’s approach to cover unscheduled absences.

4) Describe the offeror’s approach to retain employees (i.e. interpreter services) with minimum turnover.

5) If partnering with another contractor, state the capacity in which this partner will serve in the management of this contract.

SUB-FACTOR 1B: PHASE-IN PLAN. The offeror shall provide a phase-in, in narrative format, describing their technical approach on how they intend to execute a timely and effective phase-in period within 14 days in order to meet PWS requirements by the contract start date. At a minimum, the plan shall address the following:

Describe how the offeror proposes to execute the phase-in transition from the incumbent to the offeror. Include at a minimum the plans for recruitment and hiring of personnel, functional training of personnel, acquisition of supplies and equipment, your paperwork processing procedure for background check, etc., so that full service will be provided on the period of performance start date.

SUB-FACTOR 1C: STAFFING PLAN. The offeror shall provide a staffing plan, in narrative format, describing on how they intend to staff in order to meet or exceed the PWS requirements. At a minimum, the plan shall address the following:

(a) Describe the offeror’s proposed staffing plan and ensure that it demonstrates your compliance and understanding of the solicitation. At a minimum, provide a proposed schedule with employee shift hours.

(b) Describe the offeror’s staffing plan by addressing each type of labor category for general clerks II and

III, translation and interpreter services (i.e. desk clerk, translators, shift supervisor, etc.) and including the number of employees (Full-Time Equivalent (FTE)) proposed by labor category.

Describe in the offeror’s staffing plan details of the basis of estimate (BOE) to include the offeror’s processes and methodologies used in determining number of FTEs and estimating the number of productive and non-productive hours.

Volume III – Past Performance Factor.

1. The Government will perform an assessment on the offeror’s Past Performance to arrive at an overall rating.

The assessment represents the evaluation of an offeror's past work record to assess the Government's confidence in the offeror's probability of successfully performing as proposed. The Past Performance evaluation will be accomplished by reviewing an Offeror's recent and relevant Past Performance (as defined in FAR 52.212-2

Evaluation- Commercial Items), focusing on and targeting performance which is relevant to the effort.

2. Past Performance information described herein is required on the offeror and all subcontractors, teaming partners, and/or joint venture partners proposed to perform 20% of the proposed effort based on the total proposed price. The offeror shall submit, along with the information required in this paragraph, a consent letter, executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing release of adverse past performance information to the offeror so the offeror can respond to such information. For each identified effort for a commercial customer, the offeror shall also submit a client authorization letter, authorizing release to the

Government of requested information on the offeror's performance.

• The offeror shall include documentation regarding their relevant past performance as it directly relates to the work being procured under this solicitation. The offeror SHALL NOT go back any farther than the past 3 years for the submitted data. The past performance data shall document a successful history of past contract performance.

• In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, such as the Past Performance Information Retrieval System (PPIRS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources. Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance. However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. Proposals that do not contain the information requested by this paragraph risk rejection or a less than acceptable performance rating by the Government. All past performance comments received will be taken into account and could affect the overall rating. The overall past performance evaluation is a subjective decision based on the whole of all data received. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

3. Submission Requirements for the Past Performance Volume. The offeror shall submit a Past

Performance Volume containing the information identified below and organized in the order it is listed:

Table of Contents.

Summary Page. The Offeror shall describe the role of the Offeror and each subcontractor, teaming partner, and joint venture partner that are associated with the three largest relevant efforts. The Offeror shall provide the DUNS and CAGE code for each submission.

Consent Letters executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing the release of past performance information so the offeror can respond to such information.

Three Largest Relevant Efforts. Sheets are limited to 3 pages per reference. The Offeror shall list the contract numbers for the three largest, in terms of scope (nature of work, complexity, magnitude), relevant efforts (using Attachment 7 – Relevant Contracts) performed during the past 3 years, that the Offeror sent Past Performance Questionnaires (Attachment 6 – Past

Performance Evaluation Questionnaire) for and the point of contact information for the individual(s) to which said questionnaires were sent. Offerors with less than three relevant efforts shall complete this requirement for the maximum number of relevant efforts. The offeror shall provide information on problems encountered on the identified contracts and the offeror’s corrective actions.

Client Authorization Letters, if applicable. The offeror shall provide, for each identified effort for a commercial customer, a client authorization letter authorizing release to the

Government of the requested information on the offeror’s performance.

Organization Structure Change History. Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past efforts or between conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is applicable to this acquisition and/or the Offeror. Therefore, the offeror shall include in this

Volume a "roadmap" describing all such changes to the organization. As part of this explanation, show how these changes impact the relevance of any efforts you identify for past performance evaluation. Since the Government intends to consider present and past performance information provided by other sources as well as that provided by the offeror, your

"roadmap" should be both specifically applicable to the efforts you identify and general enough to apply to efforts on which the Government receives information from other sources.

Volume IV – Price Factor.

1. The offeror shall complete Pricing Section of the solicitation.

2. In addition to the solicitation data requirements detailed thus far, the Contracting Officer may require the offeror to submit additional information after receipt of the offeror’s proposal to support the offeror’s proposed price in accordance with FAR 15.403-3. The specific nature and details of this information will be specified at the time it is requested.

Wage Determination 2015-5254, Revision 12 (Exhibit B) applies to this solicitation for the proposed non-exempt labor classifications other than those listed in the current contract’s CBA for the base period and all non-exempt labor classifications for all option periods.

All proposals submitted in response to this solicitation shall propose no less than the applicable minimum wages and fringe benefits required (i.e. either the WD or CBA – whichever takes precedence).

DESCRIPTION OF SERVICES

1. This is an Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract under which Firm-Fixed-Price (FFP) task orders will be issued. The IDIQ contract will have a three one-year ordering periods from: 1 June 2021 through 31

May 2024.

2. The Contract Line Item Numbers (CLINs) for the IDIQ contract are identified below:

CLINs ORDERING PERIOD/DELIVERY CLIN DESCRIPTION

0001 1 June 2021 through 31 May 2022 General Clerks II and III

0002 1 June 2021 through 31 May 2022 Translation/Interpreter Services

0003 1 June 2021 through 31 May 2022 Surge Overtime

0004 31 October 2021 Contractor Manpower Report

1001 1 June 2022 through 31 May 2023 General Clerks II and III

1002 1 June 2022 through 31 May 2023 Translation/Interpreter Services

1003 1 June 2022 through 31 May 2023 Surge Overtime

1004 31 October 2022 Contractor Manpower Report

2001 1 June 2023 through 31 May 2024 General Clerks II and III

2002 1 June 2023 through 31 May 2024 Translation/Interpreter Services

2003 1 June 2023 through 31 May 2024 Surge Overtime

2004 31 October 2023 Contractor Manpower Report

3001 31 October 2024 Contractor Manpower Report

3. The MINIMUM guaranteed amount to be ordered under this solicitation is $2,500 for each order during the 12-month base period.

The estimated MAXIMUM value for all orders issued shall not exceed $7,200,000.00 during the total contract period.

4. SCHEDULE OF ORDERING

a. Orders may be placed by any warranted contracting officer serving at the Regional Health Contracting Office –

Central (RHCO-C) or the Health Readiness Contracting Office (HRCO).

b. Orders against this contract may be placed by mail, facsimile, or through electronic commerce including e-mail

IAW terms and conditions of the contract.

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