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Past Performance Questionnaire (PPQ)
The Offeror must complete Sections IIA and IIB for each Past Performance reference and send copies to the PPQ respondents identified in IIA in a timely manner. The Offeror shall include these documents with its proposal; however, the PPQ respondent will send the completed questionnaire directly to the POC identified in Section IV below.
In order to assess potential vendors under this solicitation the 409th Theatre Contracting Center contracting office is obtaining past performance information with respect to each Offeror. The contract resulting from this procurement will provide the Army with a Appliance Maintenance and Repair services in support of IMCOM Europe, GSE/Furnishings Management Branch requirements. The PPQ respondent will complete all sections of the Past Performance Questionnaire except sections IIA and IIB. In addition to this questionnaire, you may receive a follow-up phone call or email to confirm or clarify information. This is a critical acquisition being conducted by TCC and your support is sincerely appreciated.
Thank you for your time, effort, and cooperation in responding to this questionnaire. The completed questionnaire shall be submitted directly via email to Bryan Salas, Contract Specialist, bryan.a.salas2.civ@mail.mil and to Benjamin Kamp, Contract Officer, benjamin.m.kamp.civ@mail.mil by [INSERT DATE]. The subject line in the submission email shall clearly indicate: ‘[Offeror Name] , [INSERT Solicitation/RFP #]. and the message shall originate from the PPQ respondents’ Government or corporate email address.
I. GENERAL GUIDANCE
Please use the following rating in scoring the performance elements below (assessments should reflect only contractor-liable performance):
| Excellent |
| The Offeror's past performance far exceeds the customer's expectations and provided significant, unusual worthwhile features or benefits. |
| Good |
| The Offeror’s past performance exceeds the customer's expectations and provided significant, unusual worthwhile features or benefits. |
| Satisfactory |
| The Offeror's past performance met the customer's expectations and contract requirements. |
| Marginal |
| The Offeror's past performance could have been improved. The Offeror required major agency resources to ensure achievement of contract requirements. |
| Unsatisfactory |
| The Offeror's past performance did not meet customer expectations and/or contract requirements. |
II. GENERAL INFORMATION
| A. | RESPONDENT IDENTIFICATION |
| 1. |
| Name & Title: |
B. CONTRACT IDENTIFICATION
| 2. |
| Contractor Being Evaluated (if different than Offeror - i.e., Subcontractor): |
| 3. |
| Commercial And Government Entity (CAGE) Code of Evaluated Contractor: |
| 4. |
| Role of Evaluated Contractor For Referenced Contract (Prime,First Tier Sub, or Other): |
| 5. |
| Type of Instrument (e.g., Contract/Order/Subcontract/Other): |
| 6. |
| Prime Contractor (if different from Contractor Being Evaluated): |
| 7. |
| Contract Identification Number: |
| 8. |
| Order Number (if applicable): |
| 10. |
| Project Title and Service Description (add rows if needed, up to 200 words): |
| 11. |
| Pricing Type (e.g., Fixed Price, Time and Materials, Cost Reimbursable): |
| 14. |
| Initial Contract Dollar Value (w/Options) indicate prime or sub: |
| 15. |
| Current/Final Contract Dollar Value (w/Options) indicate prime or sub: |
| 16. |
| Period of Performance (including all options) |
| 17. |
| Place(s) of Performance: |
C. GENERAL INFORMATION
| 1. |
| Respondent’s Role (e.g., COR, Contracting Officer) for evaluated contract and length of time in role: |
| 2. |
| Did the contractor use any software/computerized maintenence management systems? If so, identify the system(s) and give the date range used. |
| 3. |
| Has this contract been partially or completely terminated? If yes, explain and identify type of termination (e.g., default, convenience). |
| 4. |
| If this was an award or incentive fee contract, what percentage of the available fee did the Contractor receive (if applicable, breakout by performance period)? |
| 5. |
| Were there any changes in contract dollar amounts throughout the life of the contract; and if so, please explain (e.g., Government or Contractor driven): |
III CONTRACT PERFORMANCE
Please Rate This Contractor With Respect To:
A. Compliance with contract requirements including Statement of Work (SOW)/Performance Work Statement (PWS) and specifications, standards of good workmanship, and technical direction:
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
Comment: ___________________________________________________________________
B. Adherence to the contract delivery schedule:
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
C. Contractor’s ability to identify and correct problems and prevent or mitigate potential problems in a timely manner:
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
D. Satisfaction level of product or service provided:
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
E. Has the contractor demonstrated reasonable and cooperative behavior in dealing with your staff and other contractors (including responsiveness and the ability to successfully resolve disagreements/disputes):
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
F. Contractor’s ability to effectively manage subcontractors and/or team members (this includes payment, billing and invoicing of subcontractors):
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
G. Contractor’s compliance with security requirements:
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
H. Contractor’s ability to meet appropriate staffing levels with qualified personnel to provide required services (i.e., to hire/retain qualified personnel, to provide continuous training to maintain critical skills, and to replace personnel):
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
I. In summary, please give your overall assessment of this contractor.
| Rating |
| Excellent |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Check
Comment:____________________________________________________________________________________________________________________________________________________________________________________________________________________________
J. Do you have any reservations about recommending a future contract award to this contractor?
Comment:____________________________________________________________________________________________________________________________________________________________________________________________________________________________
K. Are you aware of other relevant past service efforts by this company? If yes, please provide the name and telephone number of a point of contact:
Comment:____________________________________________________________________________________________________________________________________________________________________________________________________________________________
IV RETURN INFORMATION
When completed, please send electronically via email to:
Bryan Salas, Contract Specialist, bryan.a.salas2.civ@mail.mil and to Benjamin Kamp, Contract Officer, benjamin.m.kamp.civ@mail.mil Thank you for your assistance.