Attachment___08__CUSTOMER_QUESTIONNAIRES_CARD.xlsx
XLSX spreadsheet 14 KB Posted
- Attached to
- Domestic Appliance Repair
- Solicitation number
- W564KV16R0033
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CUSTOMER QUESTIONNAIRES CARD
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| Name: | _________________________ | MPS |
| CMR, Box | _________________________ | |
| APO AE | _________________________ |
| IMCOM-E, GSE/G4 |
| FURNISHINGS BRANCH |
| COR, DOMESTIC APPLIANCE CONTRACT |
| UNIT 28103 |
| APO AE 09136-3103 |
Attachment # 8 Sample of Customer Questionnaire
| 1. Please provide your feedback regarding the work performed by the | ||||
| appliance repair contractor and drop this survey off in APO Mailbox. | ||||
| Use your CMR address as return address. | ||||
| 2. For urgent problems, please contact your local Work Order Section | ||||
| _________________________________________________________________ | ||||
| Name: | ___________________________ | Phone: ______________________ | ||
| Address: | ___________________________ | |||
| ___________________________ | WO# ________________________ | |||
| Type of Appliance | Type of Service | |||
| Range | o | Repair | o | |
| Refrigerator | o | |||
| Washer | o | |||
| Dryer | o | |||
| Dishwasher | o | |||
| Did the contractor meet the scheduled appointment - Yes o No ¨ |
| Was work site left in acceptable condition - Yes o No ¨ | ||
| Were technicians courteous and polite - Yes ¨ No o | ||
| Overall rating of service | ||
| Exeptional ¨ | Very Good ¨ | Satisfactory o |
| Marginal ¨ | Unsatisfactory ¨ | |
| Date | Comments | |
| _________________________________________________________________ | ||
| _________________________________________________________________ | ||
| _________________________________________________________________ | ||
| _________________________________________________________________ |
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