Section L and M Draft 05NOV2024.pdf

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Marketplace for the Acquisition of Professional Services (MAPS) - UPDATE
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W15P7T-25-R-MAPS
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This document is a draft of Sections L and M for a Request for Proposals (RFP) for the Marketplace for the Acquisition of Professional Services (MAPS) contract vehicle.

The RFP describes the government's intent to award up to 100 Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) contracts, with 20 awards per domain. The domains include Technical Services, Management and Advisory Services, Research Development Testing and Evaluation Services, High Level IT Services, and Low-Level IT Services. The maximum ordering period is 10 years, with a 5-year base and 5-year option. Section L outlines the proposal instructions and requirements, such as page limits, formatting, required volumes, and details needed for systems, rates, certifications, past performance, and technical capabilities. Section M describes the evaluation approach, including gate criteria, scoring rubrics for each evaluation factor, and the MAPS scoring table. Offerors must demonstrate capabilities such as recruitment, retention, and risk management in addition to providing past performance examples relevant to the proposed domains.

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Other files

File Type Posted
Attachment 0003 Systems Agreements and Certifications Form 07FEB2025 SB.pdf PDF
Attachment 0001 Cover Letter Form 07FEB2025.pdf PDF
Attachment 0006 PPQ Form 07FEB2025.pdf PDF
Proposed Timeline 07FEB2025.pdf PDF
Attachment 0004 Qualifying Project Forms 07FEB2025.pdf PDF
Attachment 0002 Gate Questions 07FEB2025 SB.pdf PDF
Section LM Change Document 07FEB2025.pdf PDF
Attachment 0005 Scorecard LB an SB 07FEB2025 SB.pdf PDF
Attachment 0002 Gate Questions 07FEB2025 LB.pdf PDF
Attachment 0003 Systems Agreements and Certifications Form 07FEB2025 LB.pdf PDF
Attachment 0005 Scorecard LB an SB 07FEB2025 LB.pdf PDF
RFP DRAFT 3 07FEB2025.pdf PDF
ATTACHMENT 0001 Gate Questions 13DEC2024.pdf PDF
Executive Summary of Changes 13DEC2024.pdf PDF
ATTACHMENT 0003 Scorecard Large Business 13DEC2024.pdf PDF
ATTACHMENT 0003 Scorecard Small Business 13DEC2024.pdf PDF
ATTACHMENT 0002 PPQ Template 13DEC2024.pdf PDF
Section L and M Draft 13DEC2024.pdf PDF
MAPS Industry Day Slides - Industry Participant List.pdf PDF
ATTACHMENT 0002 - PPQ Template.pdf PDF
DRAFT PERFORMANCE WORK STATEMENT SCOPE.pdf PDF
ATTACHMENT 0001 - Gate Questions.pdf PDF
ATTACHMENT 0003 - Scorecard.pdf PDF
MAPS_Industry-Day_Flyer_2024_UPDATE.pdf PDF
MAPS_Industry-Day_Flyer_2024 1.pdf PDF
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RFP for MAPS – DRAFT 05 November 2024

DRAFT – SECTIONS L & M 4

MARKETPLACE FOR THE ACQUISITION OF PROFESSIONAL SERVICES (MAPS) 5

05 November 2024 6

Army Contracting Command – Aberdeen Proving Ground (ACC-APG) and Program Executive 8 Office (PEO) Enterprise, Computer Hardware, Enterprise Software and Solutions (CHESS) 9 program, intends to award a Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) 10 contract, from the combination of the ACC-APG's Responsive Strategic Sourcing for Services 11 (RS3) and the CHESS’ Information Technology Enterprise Solutions – 3 Services (ITES-3S) 12 IDIQ Vehicles, creating the Marketplace for the Acquisition of Professional Services (MAPS). 13 By combining these vehicles, the Army aims to enhance flexibility, reduce redundancy, and 14 improve cost-efficiency in acquiring knowledge-based services, and other functions. This 15 integration will also ensure a more unified approach to meeting the Army’s evolving technology 16 and strategic needs, thus optimizing mission readiness and effectiveness. The maximum ordering 17 period may be 10 years, consisting of a five (5) year Base Ordering Period and one (1) five (5) 18 year Optional Ordering Period. The Government reserves the right to cancel this requirement 19 without incurring any proposal fees. 20

NOTE: All procedures are at the sole discretion of the Government as set forth in this draft 21 Sections L&M. THIS DRAFT Sections L&M IS NOT AN AUTHORIZATION TO START 22

WORK. 23

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICE TO OFFERORS 25

L.1 GENERAL INSTRUCTIONS & COMPLIANCE 26

1. Submission instructions will be provided with the final solicitation release. 27

2. The Offeror shall prepare proposal as follows: 29 Document File Name* Notes

Cover Letter xxxxCOVERDDMMYYYY.doc or .pdf 1 Page Max Gate Criteria

Attachment 0001 xxxxGATEDDMMYYYY.doc or .pdf

Volume I – Systems, Rates, & Certifications xxxxSandRDDMMYYYY.doc or .pdf xxxxCertsDDMMYYYY.doc or .pdf

Volume II – Past Performance xxxxQP1DDMMYYYY.doc or .pdf xxxxQP2DDMMYYYY.doc or .pdf xxxxQP3DDMMYYYY.doc or .pdf

3 Page Max

(1 Page per Qualifying

Project (QP))

Volume III – Technical xxxxRECRUITMENTDDMMYYYY.doc or .pdf xxxxRETENTIONDDMMYYYY.doc or .pdf xxxxRISKDDMMYYYY.doc or .pdf

6 Page Max (2 Pages Each)

*Offerors shall replace “xxxx” with the Offerors name. 30

3. Each volume shall be properly identified, numbered, clearly indexed, and logically 31 assembled. Each volume shall also contain clearly identified sections and all pages shall 32 be numbered and identified by the complete company name, date, and solicitation 33 number in the header and/or footer. 34

4. The entire proposal shall remain valid for a minimum of 180 calendar days from receipt 36 by the Government. Proposals offering a shorter period will not be considered for award. 37

5. In order to reduce proposal size, proposals shall be limited to the number of pages as 39 directed in the table above for each volume. All proposal information shall be confined to 40 the appropriate file. The page limit (identified in the table above) is viewed as total pages 41 within a file, excluding a table of contents, cover page, and glossary page(s). Pages 42 containing text shall be typewritten using the standard letter size (8.5 x 11 inches) in 43 Microsoft Word or Adobe, as applicable. Text shall be a minimum of 12-point Times New 44 Roman or Arial font and no less than one-inch margins/borders. Any table or graphic 45 shall use a minimum of 10-point Times New Roman or Arial font. Drawings or other 46 graphics shall be reduced only to the extent legibility is not lost. 47

6. The proposal shall be clear, concise, and shall include sufficient detail for effective 49 evaluation and for substantiating the validity of stated claims. The proposal should not 50 simply rephrase or restate the Government's requirements but, rather, shall provide 51 convincing rationale to address how the Offeror intends to meet the requirements and 52 ensure successful performance. Offerors shall assume that the Government has no prior 53 knowledge of their facilities or experience and will base its evaluation on the information 54 presented in the Offeror's proposal. 55

7. All information the Offeror intends to have considered, shall be submitted with the initial 57 proposal. The Government proposal evaluation will be limited to the information 58 provided by the Offeror, and nothing will be assumed. Offerors are responsible for 59 including sufficient details to permit a complete, thorough, and accurate evaluation of the 60 submitted proposal. 61

8. Offerors may propose to as many of the five (5) Domains as they chose but must identify 63 the Domains in their proposal response. Offerors shall specify which Domains they are 64 proposing too on their cover page. The 5 Domains are: 65 o Technical Services (NAICS code: 541330) 66 o Management and Advisory Services (NAICS code: 541715) 67 o Research Development Testing and Evaluation (RDT&E) Services (NAICS code: 68

561110) 69 o High Level IT Services (NAICS code: 541512) 70 o Low-Level IT Services (NACIS code: 541519) 71

L.2 PROPOSAL CONTENTS 73

All information the Offeror intends to have considered shall be submitted with the initial 74 proposal. Initial proposal shall contain the best offer. Offerors are responsible for including 75 sufficient information to permit a complete, thorough, and accurate evaluation of the 76 submitted proposal. Proprietary information shall be clearly marked. 77 To be eligible for award, the Offeror must adhere to the directions and submit the following 79 information: 80

L.2.1 COVER LETTER AND GATE CRITERIA 82

Offerors shall submit a one (1) page cover letter that consists of the following information: 84

• Point of Contact for Proposal; 85

• Clearly state which Domain(s) Offeror is proposing to; 86

• Company Name; 87

• Business Size; and 88

• Company Commercial and Government Entity (CAGE) Code 89

Offerors shall fully complete Attachment 0001 “Gate Criteria Questions” and provide 91 required supporting documentation to include with their proposal. The Government will 92 utilize Attachment 0001, to first determine if the Offeror will make it through the gate 93 questions onto the next step of the proposal evaluation process. The Gate Criteria consists of 94 the following: 95

• Active Facility Clearance 96

• Certifications 97

• Government Approved Accounting System 98

• Contractor Performance Assessment Reporting System (CPARS) Ratings 99

If the Offeror is a Small Business their questions will consist of the following: 100

• Small Business Certification 101

• Active Facility Clearance 102

• Certifications 103

• CPARS Ratings 104

L.2.2 VOLUME I - SYSTEMS, RATES AND CERTIFICATIONS 106

The Offeror shall provide 1 (one) PDF or word document that consists of the following 108 information to show verification of the Systems, Rates and Certifications the Offeror has. 109 L.2.2.1 Government Approved Systems and Rates 111 The Offeror must provide the following documentation to support any Government 113 Approved systems or rates that they claim to have: 114

APPROVED PURCHASING SYSTEM 116

The Offeror must provide verification from the Defense Contract Management Agency 118 (DCMA), or any Cognizant Federal Agency (CFA), of an approved purchasing system in a 119 single PDF file format to include: 120

• Part 1 – Provide the Unique Entity Identifier (UEI) and CAGE Code of the Business 121 Entity that is being credited, and POC information that includes the name, address, 122 phone number, and email of the representative at the Cognizant DCMA or CFA that 123 determined approval. 124

• Part 2 – Provide a copy of the Offerors official Contractor Purchasing System Review 125 (CPSR) report, if available and/or official letterhead from DCMA or CFA verifying 126 the approval of the purchasing system. The Offeror shall make reference to the page 127 number and paragraph of the CPSR audit or letter that determined the approval of the 128 purchasing system. 129

APPROVED RATES 131

The Offeror must provide current verification from the Defense Contract Audit Agency 133 (DCAA), DCMA, or any CFA of Forward Pricing Rate Agreements (FPRA), Forward 134 Pricing Rate Recommendations (FPRR), and/or Approved Billing Rates in a single PDF file 135 format to include the following information: 136

• Part 1 - Provide the UEI and CAGE Code of the Business Entity that is being 137 credited, and point of contact information that includes the name, address, phone 138 number, and email of the representative at their Cognizant DCAA, DCMA, or CFA 139 that determined approval. 140

• Part 2 - Provide at least one (1) of the following: (1) An official letter received from 141 the federal auditing agency on their agency letterhead from DCAA, DCMA, or any 142 CFA indicating that the Offeror’s FPRA, FPRR, and/or Approved Billing Rate had 143 been reviewed, approved, and/or determined acceptable. (2) A copy of the Offeror’s 144 official FPRA, FPRR Approved Billing Rates, audit report and audit report number 145 from DCAA, DCMA, or CFA identifying the rates in the FPRA, FPRR, and/or 146 Approved Billing Rates that have been audited and determined acceptable for 147 generating estimates of costs and other data included in proposals submitted to 148 customers. The offer shall make reference to the page number and paragraph of the 149 audit report or letter that sets forth the FPRA, FPRR, and/or Billing Rates. 150

APPROVED ESTIMATING SYSTEM 152

The Offeror must provide current verification from the Defense Contract Audit Agency 154 (DCAA), DCMA, or any CFA of an audited and accepted estimating system in a single PDF 155 file format to include the following information: 156

• Part 1 – Provide the UEI and CAGE Code of the Business Entity that is being 157 credited, and the point of contact information that includes the name, address, phone 158 number, and email of the representative at DCAA, DCMA, or any CFA that 159 determined approval. 160

• Part 2 – Provide a copy of the Offeror’s official audit report, if available and/or 161 official letterhead from DCAA, DCMA, or any CFA verifying the acceptability of the 162 estimating system that has been audited and determined acceptable for budgeting and 163 planning controls, and generating estimates of costs and other data included in 164 proposals submitted to customers in the expectation of receiving contract awards. The 165 offer shall make reference to the page number and paragraph of the audit report or 166 letter that verifies the adequacy of the estimating system. 167

PROPERTY MANAGEMENT SYSTEM 169

The Offeror must provide current verification from DCMA, or any CFA of an audited and 171 accepted property management system in a single PDF file format to include the following 172 information: 173

• Part 1 – Provide the UEI and CAGE Code of the Business Entity that is being 174 credited, and the point of contact information that includes the name, address, phone 175 number, and email of the representative at DCMA, or the CFA that determined 176 approval. 177

• Part 2 – Provide a copy of the Offerors official Property Management System Review 178 report, if available and/or official letterhead from DCMA or CFA verifying the 179 approval of the purchasing system. The Offeror shall refer to the page number and 180 paragraph of the audit or letter that determined the approval of the purchasing system. 181

L.2.2.2 Certifications 183 If the Offeror has any of the following certifications, outside of the required Certifications in 185 Attachment 0001, they must provide documentation to demonstrate that the certifications are 186 valid, accurate, and active. Certifications that are not verified will not be considered valid. 187

CAPABILITY MATURITY MODEL CERTIFICATION (CMMC) LEVEL 2 OR HIGHER 189

The Offeror shall provide verification of a current CMMC Level 2 or higher Certification. 191 Verification requirements include a copy of the Offeror’s official certification from an 192 approved CMMC certification body. The Offeror shall provide POC information that 193 includes the name of the certification body and name, address, phone number, and email 194 address of the representative who provided the CMMC Certification. 195

AMERICAN NATIONAL STANDARDS INSTITUE/ELECTRONIC INDUSTRIES 197

ALLIANCE STANDARD 748, EARNED VALUE MANAGEMENT SYSTEMS 198

(ANSI/EIA-748) 199

The Offeror shall provide verification of a current ANSI/EIA-748 Certification. Verification 201 requirements include a copy of the Offeror’s official certification from an approved 202 ANSI/EIA-748 certification body. The Offeror shall provide POC information that includes 203 the name of the certification body and name, address, phone number, and email address of 204 the representative who provided the ANSI/EIA-748 Certification. 205

L.2.3 VOLUME II - PAST PERFORMANCE 207

L.2.3.1 Qualifying Project (QP) Submission 209 QPs will be used to evaluate the Past Performance factor. 211 Offerors may submit a maximum of three (3) distinct QPs for each specific Domain they are 213 proposing to. 214 To be considered a QP, each submitted project must meet all the following minimum criteria: 216

• Be any of the following: 217 o A single contract – including prime contracts, subcontracts, and commercial 218 contracts; or 219 o A single Task Order awarded under an IDIQ contract, Blanket Purchase 220 Agreement (BPA), or Basic Ordering Agreement, including single or multiple 221 award; or 222 o A Task Order under a Federal Supply Schedule contract (FAR 8.405-2) or 223

BPA (FAR 8.405-3) 224

• Meet or exceed a minimum annual value of $2M; 225

• Have at least one (1) year of performance, but not over four (4) years old. The period 226 of performance end date shall be within the last four (4) years of the final proposal 227 submission due date identified in this RFP. 228

• The NAICS code of the QP must be the same as one (1) of the five (5) NAICS codes 229 aligned to the Domains of this solicitation. Please note, while this is required, the QP 230 does not have to match the exact NAICS code the Offeror is proposing to. For 231 example, Offeror A may submit a proposal to the Technical Domain (NAICS code: 232 541330) and utilize a QP that has a NAICS Code: 541715 (the RDT&E Domain). 233

The Offeror shall provide the following information for each QP: 234

• The Specific Contract/Agreement number. If the Offeror was a subcontractor, they 235 need to submit a copy of the signed agreement. 236

• Dollar value; 237

• NAICS code; 238

• A brief description of the work performed and a mapping to the PWS to demonstrate 239 the work performed is relevant to the Offerors proposed Domain; and 240

• If the Offeror’s QP is not available in the CPARS, then the Offeror shall provide a 241

Past Performance Questionnaire, Attachment 0002, which will not be counted toward 242 the QP page limitation. 243

L.2.4 VOLUME III- TECHNICAL (6-page limit) 245

L.2.4.1 Recruitment (2-page limit) 247

The Offeror shall provide an overview of its processes, procedures, and mechanisms utilized 249 when it comes to employee recruitment. The overview shall demonstrate the Offeror’s ability 250 to recruit and hire staff for specialized and non-specialized labor categories to limit staffing 251 issues. 252 At a minimum, the Offeror shall address the following: 254

• How qualified candidates will be recruited; 255

• How key positions will be recruited and staffed; 256

• Identify the timeline needed to recruit and staff positions not already filled; 257

• Identify how many recruiter positions are currently staffed; 258

• Identify if you have a Human Resources department; and, 259

• Provide an organizational structure of your Human Resources Department. 260

L.2.4.2 Retention (2-page limit) 261

The Offeror shall provide an overview of its processes, procedures, and/or mechanisms 263 utilized for retaining employees. The overview shall demonstrate the Offeror’s ability to 264 retain employees throughout the life of the program. 265 At a minimum the Offeror’s response shall address the following: 267

• Provide an explanation of how your company supports internal and professional 269 development; 270

• Identify any mentorship programs currently offered to employees; and, 271

• Provide an overview of the specific processes currently being utilized to retain 272 employees. 273

L.2.4.3 Risk Management (2-page limit) 275

The Offeror shall provide an overview of its policies and procedures for identifying, 277 mitigating, and managing risks in order to demonstrate its ability to identify and manage 278 risks. 279 At a minimum the Offeror’s response shall address the following: 281

• Identify any proactive risk management strategies, to include risk identification, risk 282 assessment, risk avoidance, risk monitoring, and risk response planning; and, 283

• Provide an overview of your current Organizational Conflict of Interest plan that 284 prescribes responsibilities, general rules, and procedures for identifying, evaluating, 285 and resolving organizational conflicts of interest in accordance with FAR Subpart 9.5. 286

SECTION M – EVALUATION FACTORS FOR AWARD 288

M.1 BASIS FOR AWARDS 289

The Government intends to make 100 awards in total, 20 per Domain. Each Domain will 290 have small business reserve requirements. The Government intends to award these contracts 291 without discussions but reserves the right to conduct discussions at its discretion. Proposals 292 must contain the best offer. The Government may conduct clarifications, as described in FAR 293

15.306. 294 The Government will perform a comparative/trade-off analysis of those Offerors who are 296 eligible for award. 297 To be considered eligible for award, an Offeror’s proposal, at a minimum, shall follow all 299 instructions in this RFP. 300

M.2 OVERALL EVALUATION APPROACH 302

The evaluation process will begin by assessing the Offeror’s gate criteria responses and all 303 supporting documentation provided on Attachment 0001. In order to continue in the 304 evaluation process, the Offeror’s proposal must meet all gate criteria. 305 The Gate Criteria consists of the following: 307

• Active Facility Clearance of Secret 308

• Certifications 309 o ISO 9001:2015 310 o CMMC Level I 311 o ISO/IEC 27001:2022 312 o NIST SP 800-53 Rev 5 313 o NIST SP 800-53B 314 o NIST SP 800-37 Rev 2 315 o CNSS Instruction 1253:2022 316 o NIST SP 800-171 Assessment 317

• Government Approved Accounting System 318

• CPARS Ratings 319

If the Offeror is a Small Business their questions will consist of the following: 320

• Small Business Certification 321

• Active Facility Clearance 322

• Certifications 323 o ISO 9001:2015 324 o CMMC Level I 325 o ISO/IEC 27001:2022 326 o NIST SP 800-53 Rev 5 327 o NIST SP 800-53B 328 o NIST SP 800-37 Rev 2 329 o CNSS Instruction 1253:2022 330 o NIST SP 800-171 Assessment 331

• CPARS Ratings 332 The evaluation process will then continue by the Government evaluating each proposal 334 against the scorecard rubric for each Domain, and determining the points earned. Each 335 Domain has a specific Rubric Criteria Scorecard. Once the points earned are calculated by 336 the evaluation team, the process will continue to rank each proposal in order from highest 337 total points to lowest total points, per Domain. 338

At any time, if the evaluation team discovers misleading, falsified or fraudulent proposal 340 information, the Offeror will be eliminated from further consideration for award. The 341 Government reserves the right to segment the evaluation process and conduct phased awards. 342

M.3 EVALUATION OF VOLUME I – SYSTEMS, RATES, AND CERTIFICATION 343

System and Rates 345 The Offeror will receive points for having the following Government Approved systems or 346 rates; Approved Rates (e.g. Forward Pricing, Billing), Purchasing System, Estimating 347 System, or Property Management System. The Offeror will receive one (1) point for having 348 two (2) approved systems or rates. If the Offeror has three (3) or more approved systems or 349 rates, they will receive one (1) additional point. The maximum amount of points the Offeror 350 can receive is two (2) point. 351 In order to earn points for Systems and Rates, the Offeror must ensure all the requested 353 proposal submission information is current, accurate, and complete in accordance with 354 Section L.2.2. 355 Certifications 357 The Offeror will receive one (1) point per additional certification, outside of the required 358 Attachment 0001 certifications, for having the following: CMMC Level 2 or Higher and 359 American National Standards Institute/Electronic Industries Alliance Standard 748 and 360 Earned Value Management Systems (ANSI/EIA-748). 361 In order to earn points, the Offeror must ensure all the requested proposal submission 363 information is current, accurate, and complete in accordance with Section L.2.2 Volume I – 364 Systems, Rates and Certifications. 365

M.4 EVALUATION OF VOLUME II – PAST PERFORMANCE 367

The Government will evaluate the Offerors QPs for the following Past Performance factors; 368 Relevance, NAICS Alignment, Recency, and Performance Quality for each Domain Specific 369 NAICS the Offeror is proposing to. 370

In order for the Offeror to earn points for each of the Past Performance factors, the 371 Offeror must submit all information in accordance with Section L.2.3. The Offeror 372 may submit a maximum of three (3) QP per Domain. 373 M.4.1 Relevance: The Government will evaluate each QP submitted by the Offeror, to 375 determine its relevance to the Technical Capabilities identified for each Domain in the 376 PWS. Each QP will be scored based on the following: 377

• Offerors will earn five (5) points per QP that meets 100% of the Technical 379 Capabilities under the Domain they are proposing. 380

• Offerors will earn three (3) points per QP that meets 75-99% of the Technical 381

Capabilities under the Domain they are proposing. 382

• Offerors will earn two (2) points per QP that meets 50-74% of the Technical 383

Capabilities under the Domain they are proposing. 384

• Offerors will earn one (1) point per QP that meets 25-49% of the Technical 385

Capabilities under the Domain they are proposing. 386

• Offerors will earn zero (0) points per QP that meets 0-24% of the Technical 387

Capabilities under the Domain they are proposing. 388 M.4.1.1 Technical Capabilities per Domains 390 Technical Domain (NAICS code: 541330) 392 The Technical Capabilities under the Technical Services Domain are as follows: 394

1. Engineering Services 395

2. Logistics Services 396

3. Manufacturing Readiness 397

4. Technology Insertion 398

5. Integration 399

6. Interoperability 400

Management and Advisory Domain (NAICS code: 541715) 402 The Technical Capabilities under the Management and Advisory Services Domain 404 are as follows: 405

1. Acquisition and Strategic Planning 406

2. Financial Services 407

3. Training Services 408

4. Education Services 409

5. Program Management 410

6. Quality Assurance 411

7. Risk Management 412

RDT&E Domain (NAICS code: 561110) 414 The Technical Capabilities under the RDT&E Services Domain are as follows: 416

1. Basic Research 417

2. Applied Research 418

3. Experimental/Developmental Research 419

4. Modeling and Simulation 420

5. Prototyping and Fabrication Support 421

6. Exploratory Research 422

High-Level IT Domain (NAICS code: 541512) 424

The Technical Capabilities under the High-Level IT Services Domain are as 426 follows: 427

1. Intelligent Automation (Artificial Intelligence (AI)/Robotic Pre-Automation) 428

2. Infrastructure, Services Platform, and Infrastructure Cloud Services 429

3. Component Framework 430

4. Big Data and Big Data Analytics Data Services 431

5. Quantum Computing 432

6. IT RDT&E 433

7. Business Process Reengineering (BPR) 434

8. Network/Systems Operation and Maintenance Enterprise 435

9. Integration and Consolidation Information Technology Services 436

10. Cybersecurity Services 437

11. Telecommunications/Systems Operation and Maintenance 438

Low-Level IT Domain (NAICS code: 541519) 440 The Technical Capabilities under the Low-Level IT Services Domain are as 442 follows: 443

1. Help Desk Support 444

2. Independent Verification and Validation (IV&V) 445

3. IT Education and Training 446

4. IT Supply Chain Management 447

5. IT Management Services 448

6. IT Services 449

M.4.2 NAICS Alignment: The Government will evaluate each of the Offeror’s QPs to 451 determine if the QP aligns QP aligns with the Domain Specific NAICS. If the QP is 452 determined to align with the Domain Specific NAICs, the Offeror will receive one (1) 453 additional point per QP with the maximum number of points being three (3). 454 M.4.3 Recency: The Government will evaluate each QP to ensure it has at least one 456 year of performance but must have occurred within the last four (4) years from the 457 date of release of this RFP. If the example is not recent, the example will not be 458 evaluated further. If any of the QPs are within a period of performance end date of two 459

(2) years, they will receive one (1) additional point per QP with the maximum number 460 of points being three (3). 461

M.4.4 Performance Quality: The Government will evaluate the QPs to see how 463 many of the CPARS or PPQ from the QPs have Satisfactory or above ratings. 464 Offerors will receive points based on how many of their submitted QPs have all 465 evaluation areas of the CPARS (Quality, Schedule, Cost Control, Management, 466 Small Business Subcontracting, and Regulatory Compliance) or PPQ rated 467 “Satisfactory” or above. 468

• The Offeror will receive one (1) point for one (1) recent QP with a 470 Satisfactory or above Past Performance (PP) Rating in all CPAR/PPQ 471 elements. 472

• The Offeror will receive three (3) points for two (2) recent QPs with a 473 Satisfactory or above PP Rating in all CPAR/PPQ elements. 474

• The Offeror will receive five (5) points for three (3) recent QPs with 475 Satisfactory or above PP Rating in all CPAR/PPQ elements. 476

The Offeror will not receive points for a project with any evaluation areas below a 478 satisfactory rating, a neutral rating (i.e., lack of past performance information), or a 479 non-relevant project (regardless of the PP score). If the Offeror has CPAR the 480 Government will utilize CPARS. If no CPARS is available, then the Government 481 will utilize the PPQ (Attachment 0002) submitted by the Offeror. The maximum 482 number of points that can be earned is five (5). 483 The Adjectival Ratings are defined from FAR Table 42-1 “Evaluation Rating 485 Definition” below: 486

Rating Value Adjectival Rating FAR Table 42-1 – Evaluation Rating Definitions

5 Exceptional

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

4 Very Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

3 Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

2 Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractors proposed actions appear only marginally effective or were not fully implemented.

1 Unsatisfactory

Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

The PPQ Ratings are as follows: 489

Rating Value Adjectival Rating Performance Evaluation Questionnaire Ratings

5 Exceptional

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

4 Very Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

3 Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

2 Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractors proposed actions appear only marginally effective or were not fully implemented.

1 Unsatisfactory

Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

M.6 EVALUATION OF VOLUME III – TECHNICAL 493

In order to earn points for Technical, the Offeror must submit all information in 494 accordance with Section L.2.4. 495 M.6.1 Recruitment: In order to earn points for Recruitment, the Offeror must 497 ensure all the requested proposal submission information is current, accurate, and 498 complete in accordance with Section L.2.4.1. 499

Recruitment will be rated based on a confidence level as follows: 501

Confidence Level Description High Confidence The Government has high confidence that the Offeror can assess the ability to attract qualified personnel, ensuring stable project execution with little or no Government intervention.

Some Confidence The Government has some confidence that the Offeror can assess the ability to attract qualified personnel, ensuring stable project execution with some Government intervention.

Low Confidence The Government has low confidence that the Offeror can assess the ability to attract qualified personnel, ensuring stable project execution even with Government intervention.

M.6.2 Retention: In order to earn points for Retention, the Offeror must ensure all 505 the requested proposal submission information is current, accurate, and complete 506 in accordance with Section L.2.4.2. 507 Retention will be rated based on a confidence level as follows: 509

Confidence Level Description High Confidence The Government has high confidence that the Offeror can assess the ability to retain qualified personnel, ensuring stable project execution with little or no Government intervention.

Some Confidence The Government has some confidence that the Offeror can assess the ability to retain qualified personnel, ensuring stable project execution with some Government intervention.

Low Confidence The Government has low confidence that the Offeror can assess the ability to retain qualified personnel, ensuring stable project execution even with Government intervention.

M.6.3 Risk Management: In order to earn points for Risk Management, the 513 Offeror must ensure all the requested proposal submission information is current, 514 accurate, and complete in accordance with Section L.2.4.3. 515

Risk Management will be rated based on a confidence level as follows: 517

Confidence Level Description High Confidence The Government has high confidence that the Offeror can evaluate the proactive risk management strategies, including contingency planning and provide a clear strategy for identifying, mitigating, and managing risks with little or no Government intervention.

Some Confidence The Government has some confidence that the Offeror can evaluate the proactive risk management strategies, including contingency planning and provide a clear strategy for identifying, mitigating, and managing risks with some Government intervention.

Low Confidence The Government has low confidence that the Offeror can evaluate the proactive risk management strategies, including contingency planning and provide a clear strategy for identifying, mitigating, and managing risks even with Government intervention.

M.7 MAPS SCORING TABLE 521

Please see Attachment 0003 for the Scorecard. 523

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