Vendor Instruction for RFPs~2.docx

The document provided is vendor instructions for responding to a Request for Proposal (RFP) issued by the Illinois Department of Children and Family Services (DCFS) for IT Project Services - OIG Case Management. The RFP seeks to establish a 24-month contract to replace DCFS's fifteen-year-old customized case management solution with Microsoft Dynamics. Due to the COVID-19 emergency, the state only accepts electronic submissions for this competitive solicitation, and paper responses will not be accepted. The vendor instructions outline the process for creating a quote, including requirements for entering pricing information, attachments, and submitting the final proposal.

The RFP requires vendors to provide hourly professional service resources to support the IT project. Pricing may be entered in the Unit Cost field or submitted as a separate Pricing Document attachment. Vendors must select "Yes," "No," or "Yes with Exceptions" for the Terms and Conditions tab and list any exceptions in their Technical Proposal. Vendors are instructed not to enter cost, pricing, or discount information in the Alternate Description field, as doing so may result in disqualification. The RFP has a deadline for electronic submission, and a video tutorial is provided to guide vendors on the pricing lockbox and required attachments.