USCA26Q0172_9.2.26.pdf

USCA26Q0172 - Page 1 of 41

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 AND 30. 1. REQUISITION NUMBER PAGE 1 OF

5. SOLICITATION NUMBER

USCA26Q0172

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

09/02/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME David C. Kelley

b. TELEPHONE NUMBER (No collect calls) 202-502-1787

8. OFFER DUE DATE /

LOCAL TIME

09/21/2026

14:00 ET

CODE PMD

Procurement Management Division Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 3-250 Washington, DC 20544-0001

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISALBED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED WOMEN-

OWNED SMALL BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SIZE STANDARD:

10. THIS ACQUISITION IS

SEE SCHEDULE

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS BLOCK IS

MARKED

0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

X REQUEST

FOR

QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

OPAFCODE15. DELIVER TO

Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

CODE PMD16. ADMINISTERED BY

Procurement Management Division Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 3-250 Washington, DC 20544-0001

FACILITY

CODE

CODE

TELEPHONE NUMBER

17a. CONTRACTOR/

OFFEROR

AFSDCODE18a. PAYMENT WILL BE MADE BY Accounting Division, DAS-BAPO-ACC Administrative Office of the United States Courts One Columbus Circle, N.E., Suite 5-300 Washington, DC 20544-0001

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NUMBER 20. SCHEDULE OF SUPPLIES/SERVICES 21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Lines

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

27. Applicable terms and conditions are as stated in the continuation pages.

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (Type or print) David Kelley

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

USCA26Q0172 - Page 2 of 41

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

USCA26Q0172 - Page 3 of 41

Section A - Solicitation/Contract Form

A-1 Contract Type

CLIN series 0001 and its options and 8001 are firm fixed price per month. CLIN series 002, 0003, 004 and their options are firm fixed rate consumption based with a not to exceed per year, but billed monthly. These consumption based CLINs have an estimated allotment per month, which may exceed or be lower monthly. However, the consumption shall NOT exceed the not to exceed ceiling for each CLIN on a yearly basis (see clauses G-5, H-4, I-1, and I-2). Each CLIN may be billed no more than monthly.

USCA26Q0172 - Page 4 of 41

Table of Contents

Section Description Page Number

0 Commercial Items B Supplies or Services and Prices/Costs C Descriptions/Specifications/Statement of Work

C-1 Statement of Work F Deliveries or Performance

F-1 Deliverables F-2 Period of Performance

G Contract Administration Data 3-305 Payment by Electronic Funds Transfer-System for Award Management (SAM) Registration 7-1 Contract Administration 7-5 Contracting Officer's Representative 7-10 Contractor Representative G-1 Invoicing G-2 Contract Administration G-3 Closeout Administration G-4 Place of Performance G-5 Unit Price Adjustments

H Special Contract Requirements 7-55 Contractor Use of Judiciary Networks H-1 Artificial Intelligence Usage H-2 Contract Modifications H-3 Incremental Funding H-4 Overages

I Contract Clauses 1-10 Gratuities or Gifts 2-140 Judiciary IT Security Standards 2-50 Continuity of Services 2-55 Privacy or Security Safeguards 3-300 Registration in the System for Award Management (SAM) (OCT 2023) 5-20 Records Ownership 6-85 Commercial Computer Software License 2-90D Option to Extend the Term of the Contract 3-120A Order of Precedence (Deviation) 3-3 Provisions, Clauses, Terms and Conditions - Small Purchases (APR 2026) B-5 Clauses Incorporated by Reference I-1 4-95 Monitoring and Using Consumption-Based Solutions (Deviation) I-2 4-100 Prices and New Services for Consumption-Based Solutions (Deviation)

J List of Attachments K Representations, Certifications and Other Statements of Offerors or Respondents

3-5 Taxpayer Identification and Other Offeror Information 3-130 Authorized Negotiators 6-50 Representation of Rights in Data

L Instructions, Conditions and Notices to Offerors or Respondents 3-100 Instructions to Offerors 4-1 Type of Contract B-1 Solicitation Provisions Incorporated by Reference L-1 Instructions to Quoters

M Evaluation Factors for Award 2-85A Evaluation Inclusive of Options M-1 Basis of Award

USCA26Q0172 - Page 5 of 41

Section B - Supplies or Services and Prices/Costs

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Base Year: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2026 - 11/30/2027

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Base Year: Monthly Storage (up to 18,000 GB per month estimated).

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis. Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2026 - 11/30/2027

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Base Year: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2026 - 11/30/2027

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Base Year: Transcoding (up to 19,000 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2026 - 11/30/2027

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 1: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2027 - 11/30/2028

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 1: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2027 - 11/30/2028

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 1: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $

USCA26Q0172 - Page 6 of 41

This CLIN shall not exceed: $

Period of Performance: 12/01/2027 - 11/30/2028

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 1: Transcoding (up to 19,500 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2027 - 11/30/2028

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 2: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2028 - 11/30/2029

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 2: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2028 - 11/30/2029

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 2: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2028 - 11/30/2029

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 2: Transcoding (up to 20,000 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2028 - 11/30/2029

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 3: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2029 - 11/30/2030

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 3: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

USCA26Q0172 - Page 7 of 41

This CLIN shall not exceed: $

Period of Performance: 12/01/2029 - 11/30/2030

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 3: Bandwidth (up to 6,000 GB per month)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2029 - 11/30/2030

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 3: Transcoding (up to 20,500 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2029 - 11/30/2030

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 4: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2030 - 11/30/2031

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 4: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2030 - 11/30/2031

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 4: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2030 - 11/30/2031

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 4: Transcoding (up to 21,000 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2030 - 11/30/2031

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 5: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

USCA26Q0172 - Page 8 of 41

Period of Performance: 12/01/2031 - 11/30/2032

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 5: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2031 - 11/30/2032

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 5: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2031 - 11/30/2032

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 5: Transcoding (up to 21,500 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2031 - 11/30/2032

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 6: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2032 - 11/30/2033

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 6: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2032 - 11/30/2033

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 6: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2031 - 11/30/2032

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 6: Transcoding (up to 22,000 Mins per month estimated)

Type of Contract:

FFP

1.000000 NT

USCA26Q0172 - Page 9 of 41

This CLIN shall not exceed: $

Period of Performance: 12/01/2032 - 11/30/2033

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 7: Video Streaming Platform

Type of Contract:

FFP

12.000000 MO

Extended Description: Fixed Price Per Month

Period of Performance: 12/01/2033 - 11/30/2034

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option year 7: Monthly Storage (up to 18,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2033 - 11/30/2034

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 7: Bandwidth (up to 6,000 GB per month estimated)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2033 - 11/30/2034

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option Year 7: Transcoding (up to 22,500 Mins per month)

Type of Contract:

FFP

1.000000 NT

Extended Description: Fixed Unit Rate on a Consumption Basis Rate per GB: $ This CLIN shall not exceed: $

Period of Performance: 12/01/2033 - 11/30/2034

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Option: Transition Out Services in accordance with Clause 2-50

Type of Contract:

FFP

3.000000 MO

Period of Performance: 12/01/2035 - 02/29/2036

Section C - Descriptions/Specifications/Statement of Work

C-1 Statement of Work

1.0 General Information

1.1 OBJECTIVES/PURPOSE

The objective of this contract is for a streaming media platform that provides hosting, management, and distribution of media. This contract is managed by the Administrative Office of the US Courts (AOUSC) and shared with the Federal Judicial Center (FJC), and other federal Judiciary units. This streaming platform shall support the distribution video-on-demand (VOD) programming.

1.2 BACKGROUND

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A. The Federal Judiciary is the third Branch of the U.S. government and is composed of federal courts throughout the United States, including the U.S. Supreme Court, U.S. courts of appeals, U.S. district courts, and U.S. bankruptcy courts.

The federal probation system, pretrial services program, and federal defenders' program are also nationwide elements of the federal Judiciary.

B. The AOUSC is the administrative arm of the federal Judiciary. Its primary mission is to serve and support the federal courts. The AOUSC is a unique entity in government. Neither the Executive Branch nor the Legislative Branch has any one comparable organization that provides the broad range of services and functions that the AO does for the Judicial Branch. The agency's lawyers, public administrators, accountants, systems engineers, analysts, architects, statisticians, and other staff provide a broad array of professional services to meet the needs of judges and others working in federal courts nationwide.

C. Within the AO’s structure, the Office of Public Affairs (OPA) is composed of broadcast, print, and web content developers who support the federal Judiciary’s comprehensive internal and external communications programs. These services are essential to the Judiciary’s daily operations and impact the public’s perception and interaction with the federal courts. OPA also is responsible for creating video programs that support the Judiciary’s education and training requirements for its workforce. OPAF’s Video Production Services (VPS) branch supports this service with a wide variety of short- and long-format programs that are distributed worldwide via the Web.

D. VPS’s work consists primarily of news, information, and educational videos and audio-only programming that is distributed over the federal Judiciary’s Data Communications Network (DCN). The Judiciary’s broadcast teams are responsible for the operation and maintenance of all audio and video production studios and equipment that shall be used to create programming. No video or audio production services are required on this contract.

E. The Judiciary’s Wide Area Network and Internet Gateways are managed by the AOUSC’s Department of the Chief Information Officer (DCIO). OPA shall coordinate with other Judiciary stakeholders during the implementation process and day-to-day operations.

1.3 SCOPE OF WORK

A. The scope of work for this contract is to provide a media streaming platform that quickly and effectively distributes and manages the Federal Judiciary’s extensive media library for internal and public viewing. The platform shall host and make available for on-demand streaming recorded audio and video.

B. The platform shall provide a structure that will be used by the AOUSC, Federal Judicial Center (FJC), and federal court units but maintains separation between the groups content.

C. Administrative and technical support is required to ensure that all associated hosting services and are always functioning optimally. The contractor shall provide maintenance, recommendations, enhancements, backup/recovery, data integrity and security of servers and supporting components.

1.4 GOVERNMENT FURNISHED PROPERTY (GFP) AND SYSTEMS

A. The Government will not provide any physical property for this contract.

1.5 GOVERNMENT DATA

A. Digital media will be provided to the contractor to store on the platform. All digital media, shall remain the property of the Government and is to be used for Government use only and not for advertisement, promotional, or artificial intelligence training purposes.

1.6 DEFINITIONS AND ACRONYMS

Symbol Definition AOUSC Administrative Office of the United States Courts FJC Federal Judicial Center DCN Data Communications Network FTP File Transfer Protocol HTML Hyper-text Markup Language SLA Service Level Agreement XML Extensible Markup Language VOD Video-on-Demand COR Contracting Officer's Representative OPA Office of Public Affairs VPS Video Production Services

2.0 REQUIREMENTS

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The Contractor shall provide a software as a service (SaaS) video streaming service platform with the following requirements.

2.1 PLATFORM REQUIREMENTS

A. The platform shall host and provide on-demand web streaming of recorded audio and video media B. The platform shall be accessible through a singularly managed interface not a series of component tools/interfaces/ logins from different vendors.

C. The platform shall have an integrated content management system secured to only authorized users for media management (See Section 2.9) D. The platform shall include integrated HTML5 accessible video players that can be embedded on court internet and intranet sites as well as standalone platform hosted direct link pages (See Section 2.12) E. The platform shall transcode source content for optimized online delivery (See Section 2.11) F. The platform shall support adaptive streaming (i.e. dynamically adjust quality of media for an uninterrupted viewing experience) G. The platform shall collect end user (viewer) analytics and have the ability to generate reports based on their activity (See Section 2.15) H. The platform shall be accessible to users and monitored 24/7/365 for any system failures, disruptions, or other functional problems.

1. The Platform shall make accessible quality of service reports.

I. The platform shall be structured in a way that maintains separation between Federal Court Units (AOUSC, FJC, and other federal Judiciary units).

J. The platform shall have sufficient storage capability and the ability to scale to support the Judiciary’s needs.

1. The federal Judiciary’s incumbent streaming platform currently requires approximately 17 TB of data storage for existing media, 6,000 Gb for streaming bandwidth a month, and transcoding resources for the addition of up to 80 hours of new content uploaded per month.

2. The platform shall track consumable usage and report on availability

3. The contractor shall provide administrative and technical support to ensure that all associated hosting services are functioning optimally.

4. The platform shall maintain availability of no less than 99.9%, 24x7x365 (not including scheduled downtime) K. The contractor shall provide maintenance, enhancements, data integrity and security of servers and supporting components of the platform.

L. The contractor shall maintain the data and maintain data back-ups in a secure environment to prevent unauthorized access and to prevent catastrophic loss of judiciary data.

2.2 CUSTOMER SERVICE

A. The contractor shall meet virtually with the Judiciary staff via Microsoft Teams for contract kick off activities, and monthly or as needed to discuss transition, review and/or resolve on-going technical issues.

B. The contractor shall maintain active communication with Judiciary to include status of trouble calls (i.e., open, closed, in progress, new implementations or enhancements to the system, emerging technology action plans, and projected completion dates.) A summary of issues and corrective actions shall be provided to the COR at the conclusion of each monthly session (if active).

C. The contractor shall notify the Judiciary as soon as reasonably possible of active platform problems (e.g., player failures due to browser compatibility issues, CDN disruptions, transcoding complications)

1. The contractor shall provide a corrective action plan and a Root Cause Analysis (RCA) within 7 days of an incident.

D. The contractor shall inform Judiciary at least two weeks prior to incorporating new functions and features or when major system rollouts or enhancements shall take place. Provide necessary training or demonstrations of these changes in advance of deployment.

E. The contractor shall notify the Judiciary at least three days in advance of system maintenance that would cause outage or degradation of the platform.

F. The contractor shall ensure that any updates, patches, enhancements are tested and works before release.

G. The following are not mandatory functional requirements but are preferred:

1. The contractor should deploy platform updates, patches, and new features on weekends or during non-peak hours (8:00pm ET – 5:00 am ET)

2.3 TECHNICAL SUPPORT

A. The contractor shall provide a standardized process for reporting platform issues, via email, phone call or through an online management system.

USCA26Q0172 - Page 12 of 41

B. The contractor shall provide an initial response to reported issues relative to their severity in accordance with the chart below:

Level of Issue Response time Issues that result in full stoppage of operation and impact either end user viewing experience and/or media management

4 hours

Issues that create a partial disruption in service or that impact a partial subset of end user viewing experience

8 hours

Issues that affect non-end user functionality, service questions, and administrative requests

4 hours

C. The following are not mandatory functional requirements but are preferred:

1. Provide a tracking system for all reported issues via web portal and/or ticket management system.

2.4 INVOICING

A. The contractor shall notify Judiciary within 24-hours when billable services (i.e. storage, transcoding minutes, bandwidth consumption) have reached the limitation as referenced in Clause I-1 4-95 Monitoring and Using Consumption- Based Solutions (Deviation) and notify the COR and CO via email.

B. The contractor shall provide established contractual and operational procedures for tiered, structured usage for increasing storage, bandwidth and transcoding allotments. Based on history, the federal Judiciary has not experienced a major high-profile event that would require dynamic scaling of bandwidth; however, in anticipation of such an event, the contractor shall have the ability to increase its allotments at predefined pricing increments (i.e. 2TB, 5TB, 10TB, 15TB, etc.).

2.5 MEDIA MIGRATION

A. The contractor shall be responsible for migrating media and accompanying metadata from the incumbent contract holder’s media hosting platform to their own platform

1. The information that shall be provided to the contractor is a structured data file (of a type at the discretion of the Judiciary such as JSON, CSV, or XLSX) of media links and associated metadata. Including but not limited to:

i. Title

ii. Description

iii. URL of source media files (.mp4, .mov, and or .mp3) hosted by the incumbent contract holder to be migrated from

iv. URL of thumbnail image

v. Incumbent platform unique asset identifier

2. Media from Incumbent source should be transcoded to incoming contractor platform native media files.

3. Incoming asset metadata should be conformed to incoming contractor platform native fields

i. If platform supports custom metadata fields metadata not directly mappable should be added as custom fields.

4. The contractor shall perform data integrity testing to verify completeness and quality control of all media and associated metadata

5. The contractor shall provide a structured data file that pairs incumbent unique asset identifier with the contractor’s platforms implementation of their unique identifier to facilitate the replacement of incumbent providers embed players with contractors

6. The contractor shall provide technical support and documentation to AOUSC and FJC web development teams for embed player implementation.

2.6 MEDIA RETENTION AND TRANSITION PLAN

A. All data is owned by the Government. Upon the termination of this contract, the contractor shall guarantee to continue the system security that has been put in place until such time as the transition to the new system has been completed and accepted by all parties.

B. The Incumbent contractor shall work with the new contractor transitioning if a new contract award is made to migrate the existing data to the new contractor’s platform. Once the migration is complete and the Government has approved, the incumbent contractor shall delete and destroy the existing data from its platform.

USCA26Q0172 - Page 13 of 41

C. The incumbent Contractor shall develop a Transition-Out Plan that shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor at the expiration of the contract and provide to the COR no later than 90 days prior to expiration date of the contract for Government review and approval.

E. The Incumbent Contractor shall provide a detailed transition out plan showing the specific tasks and milestones for transition-out activities for Government review and approval.

1. The Incumbent Contractor shall perform transition services necessary to ensure an effective transition-out of contractor support and continued system operations and maintenance, as well as an orderly transition period without any interruption or loss of proficiency of services within 90 days of the expiration date of the contract.

F. The Contractor shall provide a final transition-in plan within 10 days after award.

1. The transition-in period shall begin on the effective date of the contract and shall not exceed 90 days, at which time full performance shall commence.

2. Upon the effective date of the contract, the Contractor shall be ready to perform at time of award. There is no onboarding required for contractor personnel. During the implementation of the platform during the transition period, the contractor shall also train Judiciary staff on the use of the platform in accordance with SOW 2.8 Training. Judiciary personnel shall be able to use the platform once transition is complete.

3. The transition plan shall include transition steps and milestones to move the incumbent streaming service to the new streaming platform as follows:

a. Shall include steps for migration of video, audio, metadata, and other designated content.

b. Shall have milestones and deliverables for entire transition plan, spanning content migration, platform implementation, and web integration

c. Define how bulk uploading of assets from incumbent streaming provider will be performed.

d. Define how migration checks will be performed during the implementation to ensure quality control.

2.7 USER ACCOUNTS

A. The contractor shall establish user accounts for AOUSC and FJC staff that are authorized by VPS manager and deputy manager for administration of the platform.

B. Platform user accounts shall have separate login names and passwords with rights depending on user’s roles and responsibilities. Privileges shall range from full administrative rights to read only for asset searches.

C. Platform user accounts shall support two-factor authentication.

D. The following are not a mandatory, functional requirement but are preferred:

1. The platform should have Single-sign-on support with the ability to integrate with the AOUSC and FJC separate Single Sign On (SSO) systems.

2.8 TRAINING

A. The contractor shall provide training to government administrator(s) and users during the implementation phase so each judiciary user can operate and manage the platform.

B. When new platform features and functions are introduced, the contractor shall provide training related to system updates.

C. The contractor shall maintain up-to-date documentation/manuals of all aspects of the platform that shall be made available on the contractor’s web site or for download.

1. The method of this documentation shall consist of written documentation, annotated screen captures, recorded video tutorials and/or live demonstrations.

2.9 CONTENT MANAGEMENT

A. The content management system (CMS) shall support interfaces to

1. Upload Media (2.10)

2. Search for assets

i. By all asset fields metadata fields including title, ID, description, keywords.

ii. Support Boolean, fuzzy, and exact match functions.

3. Sort and organize assets

i. Via metadata tagging and/or folder system into groups of media sometimes called projects, channels, and or playlists.

4. Manage and modify all media assets and their accompanying metadata including but not limited to

i. the ability to replace, update, or modify all metadata fields;

ii. the ability to download library assets for offline play;

iii. the ability to automatically assign and manually override thumbnails via integrated thumbnail generator or via still image file upload;

USCA26Q0172 - Page 14 of 41

iv. the ability to seamlessly replace media or swap underlying media files that retains embed player; functionality, and associated metadata and viewer analytics consistency; and

v. the ability to delete and remove content at the discretion of the government.

B. The CMS interface must be a contemporary, user friendly/intuitive for all staff, including those with less technical knowledge, to navigate and perform their responsibilities.

C. The CMS Shall support a publishing workflow so judiciary staff can:

1. stage projects for review;

2. collaborate with other authenticated court staff;

3. modify assets;

4. publish; and

5. generate embedded codes for display on both internet and intranet websites.

D. The CMS shall be able to set access restrictions to content to limit viewership based on shared links or shared common passwords.

E. The CMS shall support the ability to preview/share an unpublished assert using a specific URL that respects permissions and viewer rights as defined in the security section.

F. The following are not a mandatory, functional requirement but are preferred:

1. The CMS should support content trimming and editing features after media is uploaded.

2. The CMS should support the ability to create projects, channels, and or playlists automatically based on content or metadata via the use of rules.

3. Ability to create a project consisting of related media (e.g., a video series with episodes) that automatically populate via rules.

4. Podcasts are published on internal and external websites. Some podcasts are also published on Apple Podcasts, Google Play, and Spotify. To support this requirement, the streaming platform should provide a platform compatible RSS feed links.

i. The CMS Should support automation to collect episodes into a series projects, channels, and or playlists. An example of this would be the ability to set rules for media inclusion in a series project based on media metadata.

5. The platform should support site-wide bumper videos.

6. The platform should have the ability to restrict playback of individual assets by time and date.

7. The platform should support Domain Masking

2.10 MEDIA UPLOAD/INGEST

A. The platform shall support multiple methods for uploading media files:

1. The CMS shall support browser-based single or multiple media file uploads.

2. The platform shall support simultaneous multi-file (batch) uploads via file exchange protocol:

i. FTP/SFTP and/or

ii. HTTP/HTTPS

3. The platform shall support the direct connection from Telestream Vantage software via FTP/SFTP.

B. The contractor shall provide complete list of compatible codecs and file types, including recommendations on bitrates, frame rate and structure, resolution, etc. of media source files.

2.11 MEDIA ENCODE AND TRANSCODING

A. The platform shall support single and batch media file transcoding.

B. Support previews of all iterations of transcoded media.

C. The contractor shall provide information of their transcoding profiles for media delivery, including default codecs, resolutions, and bitrates, etc.

D. The contractor shall provide information of their supported streaming protocols, such as HTTP Live Streaming (HLS) and Dynamic Adaptive Streaming over HTTP from MPEG, MPEG-DASH, Microsoft Smooth Streaming (MSS) and HDS, HTTP Dynamic Streaming.

E. The following is not a mandatory functional requirement but is preferred:

1. The platform should support custom transcoding profiles.

2.12 INTEGRATED PLAYERS

A. The contractor shall provide media player(s) available out of the box integrated into the CMS, including, but not limited to, single, playlist, and audio only.

B. The players shall support web design and usability principles that provide a contemporary user experience for end users.

C. The player shall support a variety of player features that includes, but are not limited to:

USCA26Q0172 - Page 15 of 41

1. Built-in play/pause.

2. Display video title and description.

3. Volume control button.

4. Mute button.

5. Togglable Full screen mode

6. Scrubber bar (to jump to specific point in playback).

7. Display time of asset playback and total run time.

8. Control of accessibility features, such as enabling/disabling closed captioning.

9. Support permanent links and dynamic embed code that works on modern browsers and devices.

10. Support fallback features for older browsers.

11. Support responsive web design players that scale up or down to fit screen sizes of any device, including personal computers, mobile phones, and tablets.

12. Players function as expected with supported versions of modern desktop and mobile browsers, including but not limited to Microsoft Edge, Chrome, Firefox, and Safari.

13. Players support mobile devices in full-screen mode, with playback controls.

14. Closed Captions: integrated synchronized captions from industry standard caption sidecar files (.vtt, .srt, etc.)

D. The following are not mandatory functional requirements but are preferred:

1. The platform should generate automatic closed captions.

2. The player should support multitrack audio to enable user selectable multi-language support.

3. The CMS should have the ability to enable a media download button in the player.

4. The player should have the ability to adjust playback speed of the media.

5. The CMS should have the ability to assign bumper videos to players.

6. Support player customization Including but not limited to color, layout, control elements, and logo branding

7. The platform should support video/audio players that are accessible, operable, and understandable for all users, including those with disabilities and/or using assistive technology to access the videos/audios. Specifically, the players must have the following capabilities.

i. Accessible Player Controls: Players must be navigable via keyboard and clearly labeled for screen readers, with no mandatory autoplay. All controls, including play, pause, volume, and seeking, must be operable via a keyboard, with a clear visible focus indicator.

ii. Readable Text & Contrast: Display high-contrast, legible text for on-screen information.

2.13 METADATA CAPABILITY

A. The contractor shall provide default and required metadata fields for media content and, including but not limited to, title, description, keywords, etc.

B. Support integration with secure automation tools that can be used to create or use scripts that can access/migrate metadata, including title, description, custom fields, thumbnail, and playlist/related video information. (See related requirement in Section 2.14.)

C. The following are not mandatory functional requirements but are preferred:

1. The CMS should support speech recognition of English spoken in the media to conduct searches against.

2.14 WEBSITE INTEGRATION AND DEVELOPER TOOLS

A. The platform shall support the ability to integrate with other third-party platforms and tools using secure automation technology. (e.g. application programing interface API) B. Automation tools shall allow developers to perform tasks, such as bulk uploads, bulk updates, and migrating/accessing data both into and out of the system.

1. At a minimum, the automation tools must allow developers to script:

i. Access and modify metadata, title, description, and custom fields.

ii. Access and modify asset thumbnails.

iii. Access on demand assets for video and audio programming.

iv. Access lists of video/audio assets.

2. Generate data feeds for groups of video/audio assets (such as JSON or XML), which will be used to dynamically import and display content and associated metadata on third-party systems.

3. Ability to modify player embed codes to customize player features.

C. The Contractor shall provide detailed documentation/instructions for all developer and automation tools.

D. The following are not mandatory functional requirements but are preferred:

1. Flexibility to customize platform players, use our own player, or use third-party players with assets on the platform.

USCA26Q0172 - Page 16 of 41

2.15 ANALYTICS

A. The platform shall support historical analytics for on-demand media.

B. The platform shall retain for the full duration of the contract all analytics data.

C. The platform shall collect and store analytics data, which shall include but is not limited to

1. Number of views/plays.

2. Number of unique viewers.

3. Watch time as either duration or percentage watched.

4. The following are not mandatory requirements but are preferred:

i. referral tracking and/or embed tracking

ii. Quality rendition watched out

iii. Full screen or not

iv. Player impressions

v. Playback device and/or browser version D. The analytics information shall be accessible via the CMS in browser

1. The CMS shall support the setting of date and time ranges (e.g., hourly, daily, weekly, monthly, yearly).

2. The CMS shall support the Export and download of standardized reports

i. in standard file format(s), such as CSV, JSON, XLSX, TSV.

E. The following are not mandatory functional requirements but are preferred

1. The platform should have the ability to integrate platform analytics with Google Analytics.

2. The platform should have the ability to generate geographic location reports, such as IP address filtering (i.e., region, state, court).

3. The platform shall support trending reports.

2.16 SECURITY

A. The platform shall comply with all points of Clause 2-140, Judiciary IT Standards B. The platform shall have the ability to provide supported HTTPS endpoints to all video/audio assets and embeds C. The platform shall have the ability to set access restrictions to limit access of any media based on geographic, network address, or referring link source.

D. The platform shall have the ability to make unpublished/unreleased assets not accessible to unauthorized users.

Section F - Deliveries or Performance Line Number/

Delivery Number Delivery Quantity FOB Point Address

0001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

0002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

0003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

0004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

1001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts

USCA26Q0172 - Page 17 of 41

One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

1002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

1003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

1004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

2001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

2002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

2003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

2004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

3001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

3002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

3003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

3004/1 1.000000 Office of Public Affairs

USCA26Q0172 - Page 18 of 41

Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

4001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

4002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

4003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

4004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

5001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

5002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

5003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

5004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

6001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

6002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

USCA26Q0172 - Page 19 of 41

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

6003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

6004/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

7001/1 12.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

7002/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

7003/1 1.000000 Office of Public Affairs Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 7-400 Washington, DC 20544-0001

Line Number/ Delivery Number

Delivery Quantity FOB Point Address

7004/1 1.000000 Office of Public Affairs Administrative Office of the…