Attachment 4_Media Streaming Solution Past Performance Questionnaire.docx

This is a Past Performance Questionnaire template for evaluating contractor performance on the Media Streaming Platform solicitation USCA26Q0172. The questionnaire is designed to be completed by references or past clients of prospective vendors and submitted to the Administrative Office of the U.S. Courts by 2:00 PM Eastern Time on September 21, 2026, via email to Kelly_Weidner@ao.uscourts.gov and David_Kelley@ao.uscourts.gov.

The questionnaire requests detailed information about contractor performance across multiple dimensions, including on-time delivery of deliverables, meeting of expectations, quality and qualifications of personnel, technical responsiveness, business relationship cooperation, price compliance, and contract terms adherence. Respondents are asked to rate the quality of contractor personnel and deliverables on a 1-5 scale and provide an overall customer satisfaction assessment. The template also includes a yes/no section inquiring whether any problems were encountered and whether corrective actions were taken, along with a field for additional comments. This questionnaire serves as a source selection tool to inform the government's evaluation of vendor proposals for the commercial off-the-shelf streaming media platform (SaaS) procurement.