T3151 Appendix A - Requirements 8.21.2024.xlsx
XLSX spreadsheet 140 KB Posted
- Attached to
- T3151 - Workforce Development Case Management Solution State and local contract opportunity
- Solicitation number
- 25DPP01053
- Issued by
- New Jersey
About this file
This document is an Appendix A - Requirements for Bid Solicitation #25DPP01053 issued by the New Jersey Department of Labor (NJDOL) for a workforce modernization system. The core system requirements cover areas such as administrative functions, IT standards and security, interfaces with various state and federal systems, reporting capabilities, jobseeker and employer portals, workforce staff functionality, compliance with federal WIOA and other transitional services programs, and specific requirements for RESEA, MSFW, WOTC, and foreign labor certification.
The system must provide comprehensive case management, eligibility determination, service tracking, referral management, and reporting capabilities to support NJDOL's workforce development programs. Key requirements include configurable workflows, integration with external systems, automated notifications, ad-hoc reporting, and self-service portals for jobseekers, employers, and vendors. The system must comply with all relevant state and federal standards, including 508 compliance, HIPAA, and NJOIT architecture requirements.
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A. Administrative
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| A.01 | Administrative | Modern and standard user interface features to streamline and speed the process of data entry and navigation around the application | ||||||
| A.02 | Administrative | Enable all users to change passwords (self-service) | ||||||
| A.03 | Administrative | Provide edit checks and data type rules to avoid data entry and integrity issues | ||||||
| A.04 | Administrative | Allow users to search by supplying a partial entry (one or more characters) that contains those characters in selected data elements | ||||||
| A.05 | Administrative | Provide the capability for forms to offer formatted fields with automatic inserts (e.g., auto-fill name, etc.) | ||||||
| A.06 | Administrative | Provide the capability to attach, view, download, and delete files throughout the system, limiting file sizes and excluding specific file types | ||||||
| A.07 | Administrative | Provide the capability to scan documents into the record of participants/jobseekers, employers, and providers. | ||||||
| A.08 | Administrative | Ability to create a profile that can provide disclosure statements and user agreements relating to electronic signatures, data, security, and services | ||||||
| A.09 | Administrative | Provide a capability for custom newsflash/broadcast messages using pop-up screens that will appear whenever the user logs in to the system, with effective/expiration dates, and maintain a history of these notifications | ||||||
| A.10 | Administrative | Ability to send mass communications using Microsoft mail merge functionality (e.g., job fair flyers and mass mailing for compliance) | ||||||
| A.11 | Administrative | Facilitate the generation of the employer, job order, participant/jobseeker, provider, referral, and training waiver correspondence through the use of Microsoft word mail merge, template generation, and word processing functionality | ||||||
| A.12 | Administrative | Provide the capability to incorporate NJDOL letters and plan templates to generate correspondence | ||||||
| A.13 | Administrative | Contain an integrated, context-sensitive help guide and provide hyperlinks to support and resource websites that staff users can maintain and update | ||||||
| A.14 | Administrative | Provide functionality that allows administrators to maintain messages between administrators, and other users, including staff, participants/jobseekers, employers, and providers (e.g., scheduled system downtimes or updates) | ||||||
| A.15 | Administrative | Audit trail pages for all critical system objects that allow users to view records of updates that have been performed and any associated statistics | ||||||
| A.16 | Administrative | Support talk-to-text communication | ||||||
| A.17 | Administrative | Send confirmation texts and email notifications/responses to participants/jobseekers, employers, and providers | ||||||
| A.18 | Administrative | Capability for users to unsubscribe to outbound communications to participants/jobseekers, employers, or providers | ||||||
| A.19 | Administrative | Compliant with and support GA (General Assistance) | ||||||
| A.20 | Administrative | Compliant with and support TANF | ||||||
| A.21 | Administrative | Comply with and support Title I - WIOA Adult, DW, Youth | ||||||
| A.22 | Administrative | Comply with and support Title II - Adult Ed & Literacy | ||||||
| A.23 | Administrative | Comply with and support Title III - W-P | ||||||
| A.24 | Administrative | Compliant with and support WOTC | ||||||
| A.25 | Administrative | Comply with, and support Apprenticeship required information and RAPIDS | ||||||
| A.26 | Administrative | Compliant with and support Title IV - Vocational Rehabilitation | ||||||
| A.27 | Administrative | Compliant with SNAP data standards | ||||||
| A.28 | Administrative | Enable automatic routing of activities/approvals and notifications between participants/jobseekers, employers/job orders, and providers/offerings (e.g., WorkFirst referrals, inter-agency referrals, and authorization workflow for outbound mass communications) | ||||||
| A.29 | Administrative | Support automated routings and approvals according to defined business logic | ||||||
| A.30 | Administrative | Enable a virtual one-stop assistance request with corresponding workflow and automated process steps/assignments for services to participants/jobseekers, providers, and employers | ||||||
| A.31 | Administrative | Support an automated test score entry functionality | ||||||
| A.32 | Administrative | Ability to provide 360-degree data access to all applications | ||||||
| A.33 | Administrative | Capability to create, modify and display information about Federal grants, including value, duration, and reporting requirements, to allow tracking, reporting, and management | ||||||
| A.34 | Administrative | Ability to archive data for retention, then purging data after seven years | ||||||
| A.35 | Administrative | Capability to edit and change pages of a .pdf submission as well as separate or combine documentation submitted | ||||||
| A.36 | Administrative | Ability to search for participants/jobseekers by the assigned office, historical office, WDB, participants/jobseeker status, origin, registered from/thru dates, or modified from/thru dates, enrollment information, or funding information, by particular staff members, the activity(s), or a specific date range of the activity | ||||||
| A.37 | Administrative | Ability to search for participants/jobseekers who have been served by or are still being served by another specific local office or all participants/jobseekers who have been served or are still being served throughout the state for further refinement | ||||||
| A.38 | Administrative | Abilty to audit all system users activities and services | ||||||
| A.39 | Administrative | Capability to send a referral to another agency/office, or receive a referral from another agency/office (i.e. Inter-Agency Referral (IAR) functionality) | ||||||
| A.40 | Administrative | Ability to accept or deny referrals by authorized users and trigger escalation/follow-up workflow | ||||||
| A.41 | Administrative | Capability for referral status to be updated through the process by the workflow | ||||||
| A.42 | Administrative | Allow for in-house maintence and modification of NJDOL contact lists that are provided to participants/jobseekers, employers and providers | ||||||
| A.43 | Administrative | Provide integrated search capability for the O*Net, sponsored by the US Department of Labor, including the ability to automatically be updated, or have the capability to be manually updated if this information changes (e.g. is at a new address / location) | ||||||
| A.44 | Administrative | Ability to match and refer a job | ||||||
| A.45 | Administrative | Ability to upload documentation necessary for all programs, state and federal | ||||||
| A.46 | Administrative | Allow all users the ability to send correspondence through the system | ||||||
| A.47 | Administrative | Allow all users to send correspondence via email, mail, and text | ||||||
| A.48 | Administrative | Provide language translation services for both the case management system and all self-service tools as required via a USDOL- certified translation service as well as those outlined in NJ Legislation S2459. |
NJ Workforce Modernization Requirements Version 2.2 (02.22.2023 https://www.njleg.state.nj.us/bill-search/2022/S2459 B. IT Standards & Security
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| B.01 | IT Standards & Security | Comply with all state standards outlined in NJ State policy including the Statewide Information Security Manual and all standards/procedures established by NJDOL relating to password/account creation, change, including the incorporation of a 3rd party verification capability | ||||||
| B.02 | IT Standards & Security | Enable all users to access the system using log-in credentials (user id and password) that meet NJDOL and NJOIT standards & policy for complexity, history, and change frequency | ||||||
| B.03 | IT Standards & Security | Automatically log out users after a specified number of minutes of inactivity have elapsed | ||||||
| B.04 | IT Standards & Security | Provide role-based security to access applicable data/fields, screens/sections, and workflow/processes. Security is implemented through the use of user groups and user role profiles, including tiered security controls for modification of programs and enrollments (e.g., the SSN field can be entered but not removed, and only specific staff can update/change it once eligibility is set and then only modified by certain users through workflow) | ||||||
| B.05 | IT Standards & Security | Comply with section 508 of the Rehabilitation Act of 1973 (as amended) (29 USC § 794d). Compliance is to be verified using a commercially available software product certified for this purpose. | ||||||
| B.06 | IT Standards & Security | Support federal law as it pertains to protecting sensitive participant/jobseeker health information as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) | ||||||
| B.07 | IT Standards & Security | Operate on the Windows operating system | ||||||
| B.08 | IT Standards & Security | Operate on currently available and supported web browsers, including but not limited to Chrome, Mozilla Firefox, Internet Explorer 9+, and Microsoft Edge | ||||||
| B.09 | IT Standards & Security | Website thoroughly optimized and tested for compatibility with major mobile browsers including, but notlimited to Mobile Safari, BlackBerry, Chrome, and Internet Explorer | ||||||
| B.10 | IT Standards & Security | Meets responsiveness and performance standards and expectations for workforce systems | ||||||
| B.11 | IT Standards & Security | Meets the State of New Jersey’s Office of Information Technology Shared IT Architecture standards defined in OIT’s policy standard #09-S1-NJOIT | ||||||
| B.12 | IT Standards & Security | Enable activities/services data to be State configurable (add/change/delete) in the system. | ||||||
| B.13 | IT Standards & Security | Ability for business logic and workflows to be configurable | ||||||
| B.14 | IT Standards & Security | Upgrades (including federal requirement changes) are included in the subscription price. | ||||||
| B.15 | IT Standards & Security | Provide modules for local (NJDOL) administrators to make minor changes in system configuration and customization | ||||||
| B.16 | IT Standards & Security | Support low code (not custom code) for business processes, business rules, integrations, and security & access control | ||||||
| B.17 | IT Standards & Security | Provide a change order process for corrective (bug fixes), perfective (enhancements), and adaptive (business rules/policy changes) maintenance |
C. Interface
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| C.01 | Interface | Ability to interface with any current or future data warehouse/lake/hub as determined by the State of New Jersey | ||||||
| C.02 | Interface | Ability to interface with the New Jersey Department of Labor system of record for Unemployment Insurance (LOOPS) via real-time API or batch file transfer through multiple formats | ||||||
| C.03 | Interface | Provide access to a participant's/jobseeker's work search report if they are also an unemployment insurance claimant. This data shall be exchanged through an interface with LOOPS but may be created/updated/uploaded by staff | ||||||
| C.04 | Interface | Ability to capture and maintain the total amount of money to be obligated for any assigned service provided to a participant/jobseeker for ITAs, TAAs, and OJTs through an interface with the NJ Treasury Payment system (NJCFS) via real-time API or batch file transfer via multiple formats | ||||||
| C.05 | Interface | Ability to track grant funding associated with a participant or with a provider or business partner through an interface with the state-mandated Grant Management system (SAGE/IGX) via real-time API or batch file transfer | ||||||
| C.06 | Interface | Provide the ability to collect, maintain, and display data about ETPL Training Providers and Service Providers with grant funding through an interface with SAGE/IGX (ETPL system) via real-time API or batch file transfer (SAGE/IGX will remain the system of record for ETPL) | ||||||
| C.07 | Interface | Ability to interface with SAGE/IGX to track and display data for On- the-Job Training (OJT) contracts | ||||||
| C.08 | Interface | Ability to interface with SAGE/IGX to track and display data for Apprenticeships | ||||||
| C.09 | Interface | Ability to interface with SAGE/IGX to track and display data for On- the-Job Training (OJT) contracts. | ||||||
| C.10 | Interface | Ability to interface with the New Jersey Department of Human Services (GAAS/FAMIS) case management system to to collect case management information about WFNJ participants | ||||||
| C.11 | Interface | Ability to interface via real-time API or batch transfer with Grant Program Management System (formerly SPARQ) to report Senior Community Service Employment Program (SCSEP) program activities and metrics | ||||||
| C.12 | Interface | Ability to interface with the Registered Apprenticeship Partners Information Database System (RAPIDS) to supply federal apprenticeship information, employer/sponsor, apprentice and occupation via real-time API or batch file transfer | ||||||
| C.13 | Interface | Ability to verify participant/jobseeker employment through wage records via an interface to the State Wage Interchange system (SWIS) if the person is employed through a New Jersey based company or in another state that participates in SWIS | ||||||
| C.14 | Interface | Ability to interface via real-time API or batch file transfer with the New Jersey Trade Act Data Application (TADA) | ||||||
| C.15 | Interface | Ability to interface via real-time API or batch file transfer with the NJDOL Employer Accounts database to verify employer eligibility | ||||||
| C.16 | Interface | Allow for referrals from multiple agencies through interfaces or data connections | ||||||
| C.17 | Interface | Allow APIs to be State Configurable (add/change/delete) | ||||||
| C.18 | Interface | Provide a link to Employment Development Plan tool (EPDT) (In-house tool built for WFNJ | ||||||
| C.19 | Interface | Ability to link to the Career One-Stop webpage, https://www.careeronestop.org/ | ||||||
| C.20 | Interface | Provide the most up-to-date NAICS, O*NET, and CIP (Classification of Instructional Programs) Code links | ||||||
| C.21 | Interface | Ability to integrate the use of Crystal Reports | ||||||
| C.22 | Interface | Ability to upload program data from other systems and match it to data in the case management system. For example, upload lists of people and match categories. (File Upload) | ||||||
| C.23 | Interface | Ability to interface via real-time API or batch file transfer with Salesforce for the support and case management of employers engaged in Business Services activities | ||||||
| C.24 | Interface | Ability to interface via real-time API or batch file transfer with Salesforce for the support and case management of employers engaged in Apprenticeships | ||||||
| C.25 | Interface | Ability to support an interface via real-time API or batch file transfer with Literacy, Adult and Community Education System (LACES) | ||||||
| C.26 | Interface | Ability to support an interface via real-time API or batch file transfer with Division of Vocational Rehabilitation Services (DVRS) Case Management System (AWARE) | ||||||
| C.27 | Interface | Ability to support interfaces via real-time API or batch file transfers with assessment service providers such as those that administer Comprehensive Adult Student Assessment System (CASAS), Test of Adult Basic Education (TABE) and High School Equivalency (HSE) exam | ||||||
| C.28 | Interface | Ability to interface with the National Labor Exchange via real-time API or batch file transfer | ||||||
| C.29 | Interface | Provide a two-way API or Real-time batch processing communication between the UI benefits system of record (LOOPS/WDPP) and the Workforce case management system of record to include referrals and continual claim/status updates | ||||||
| C.30 | Interface | Ability to check the eligibility through interfaces or APIs with various systems, such as FAMIS/GAAS (Department of Human Services), Department of Corrections, DVRS system (AWARE), and Employer Accounts (NJDOL) | ||||||
| C.31 | Interface | Provide a two-way API or Real-time batch processing communication between the New Jersey Department of Human Services systems GAAS and FAMIS to exchange data such as but not limited to, referrals and claim/status updates to enable case management |
D. Reporting
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| D.01 | Reporting | Ability to generate the Participant Individual Record Layout (PIRL) and associated data files for submission to the U.S. Department of Labor | ||||||
| D.02 | Reporting | Ability to create the correct Workforce Integrated Performance System (WIPS) schema format for submitting the PIRL | ||||||
| D.03 | Reporting | Provide extract files to create the correct Workforce Integrated Performation System (WIPS) schema format for submitting the PIRL for federal grants given directly to the local WDB, including by not limited to National Dislocated Worker Grants and H1B grants and any additional grants identified state/local grants | ||||||
| D.04 | Reporting | Generate test reports to check errors to verify results before submission of required federal reporting for all mandated programs in accordance with Common Measures. Authorized users shall have the ability to run these reports as needed | ||||||
| D.05 | Reporting | Provide standard WIOA and Title I federal-mandated reports (all Titles, Veterans, etc.) | ||||||
| D.06 | Reporting | Meet reporting requirements for federal and state programs as outlined in the New Jersey Combined State Plan for the Workforce Innovation and Opportunity Act | ||||||
| D.07 | Reporting | Ability to create/integrate reports across all Title I and Title III Programs. | ||||||
| D.08 | Reporting | Ability to generate local/state reports on participants/jobseekers and employers by geographic area (Statewide, WDB, county/city), by staff, or by the case manager, service provider, geographic location, industry, and different demographics. This includes, but is not limited to, reporting on outcomes, numbers served/exited, services provided, demographics of persons served/exited and outcomes, pending/actual exits, employers served, etc | ||||||
| D.09 | Reporting | Provide Business Services/Industry Partnership Reports to include but not limited to: |
a. The total number of referrals
b. The total number of placements
c. The total number of job orders d.The total number of new employer registrations
e. Employer engagement
f. Business Retention
| D.10 | Reporting | Meet reporting requirements for Federal Effectiveness in Serving Employers' performance indicators, per WIOA sec. 116(b)(2)(A)(i)(VI), including but not limited to Repeat Business Customers and Employer Penetration Rate |
| D.11 | Reporting | Serve as the single repository and data source for all program reporting purposes. The system will extract, transfer and load data from multiple sources for reporting purposes identified in other sections within this supplement. |
| D.12 | Reporting | Ability to develop and store reports based on information on employers, including but not limited to the following: |
1)Industry category by the North American Industry Classification system (NAICS) 2)By Standard Occupational Classification (SOC), location, and contact information 3)Services provided by workforce development staff to employers
| D.13 | Reporting | Allow staff to access available reports to run via a variety of methods (displayed list of available reports, ability to search for a specific report or type of report, etc.) |
| D.14 | Reporting | Ad hoc reporting functionality that has the flexibility to create/modify/update reports based on any data element at any point in time |
| D.15 | Reporting | Ad hoc reporting component enabling authorized staff to produce ad hoc reports based on comprehensive data sets, such as data ranges, federal programs, state programs, participant/jobseeker barriers, selectable data fields, performance by year and quarter, etc. |
| D.16 | Reporting | Ability to create ad hoc reports by Workforce Development Board (local area), state, and provider level for all implemented programs |
| D.17 | Reporting | Allow a state and local system administrator to schedule an ad hoc report to automatically run in the future based upon date/frequency parameters without requiring code changes or the need to re-write a query |
| D.18 | Reporting | Ability to produce both on-demand and regularly scheduled reports |
| D.19 | Reporting | Allow for the scheduling of reports to run based on a specific schedule (date/frequency) and email those reports automatically to individual staff or distribution list |
| D.20 | Reporting | Provide the ability to track performance measures at the participant/jobseeker level and aggregate and track services to participants and employers, including pulling individual case management reports based on performance measures |
| D.21 | Reporting | Ability to develop and store reports based on information on participants/jobseekers, including but not limited to the following: |
1)Demographic data, work experience, education, skills, type of job desired, and location 2)O*NET codes for jobs selected 3)Services provided by staff and service providers
| D.22 | Reporting | Robust filter and sort options by criteria such as case manager, local partner, Workforce Development Area, county, activity, funding source, etc. |
| D.23 | Reporting | Allow staff to run parameterized on-demand reports |
| D.24 | Reporting | Allow staff to maintain a run-time schedule for reports |
| D.25 | Reporting | Produce reports based on staff-defined intervals (daily, weekly, monthly, etc.) |
| D.26 | Reporting | Allow staff to select the delivery method for available reports |
| D.27 | Reporting | Allow staff to pre-define the number of records returned per page on a report |
| D.28 | Reporting | Provide logical navigation for multi-page reports |
| D.29 | Reporting | Allow staff to retrieve on-demand reports in real-time or overnight batch mode |
| D.30 | Reporting | Regulate the production of on-demand reports based on system usage/performance |
| D.31 | Reporting | Notify staff when an on-demand report is available when the generation of the report is delayed due to system usage/performance |
| D.32 | Reporting | Automatically route report results to staff (both regularly scheduled reports and on-demand reports) |
| D.33 | Reporting | Display reports in multiple formats (i.e. table, chart, graph) |
| D.34 | Reporting | Allow staff to save reports in various formats, including .xls, .doc, .pdf, .csv, .txt, and image files |
| D.35 | Reporting | Provide a printable view of reports (with no truncating report data) |
| D.36 | Reporting | Ability to archive reports |
| D.37 | Reporting | Ad hoc reporting functionality that can export to Excel for caseload and performance reporting at all levels, including local, state, provider, and all workforce areas |
| D.38 | Reporting | Ability to customize each report based on all the data fields, performance year/quarter, and date range |
| D.39 | Reporting | Ability to create ad hoc reporting by Workforce Development Board, State, and provider level |
| D.40 | Reporting | Ability to track, monitor, and report on standard performance measures to ensure compliance |
| D.41 | Reporting | Contain/Store the data essential for developing and compliance with mandatory state and federal reporting requirements |
| D.42 | Reporting | Provide or integrate with data warehouse/data marts optimized for analytics |
| D.43 | Reporting | Ability to generate exception reports |
| D.44 | Reporting | Ability to prepare all required federal reports, such as the PIRL and the TAADI |
| D.45 | Reporting | Ability to publish reports. For example publish to user level, shared drive, email, dashboard etc |
| D.46 | Reporting | Provide additional reports required by NJDOL with no additional costs to the state |
| D.47 | Reporting | Able to collect key WIOA Eligibility data for Youth participants/jobseekers for WIOA Reporting (e.g. whether they are a parenting youth) |
| D.48 | Reporting | Ability to verify that the performance data reported by grant recipients to NJDOL are valid, accurate, reliable, and comparable across programs. (as per TEGL 23-19 Change 1) |
| D.49 | Reporting | Ability to identify anomalies in the data and resolve issues that may cause inaccurate reporting. (as per TEGL 23-19 Change 1) |
| D.50 | Reporting | Able to generate audit and validation reports |
E. Jobseeker Portal
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| E.01 | Jobseeker Portal | Allow participants/jobseekers to create and edit a self-service account in an interactive jobseeker portal that allows for self-service and ongoing two-way communication with Workforce staff | ||||||
| E.02 | Jobseeker Portal | Allow two-way communication between participant/jobseeker and Workforce staff for messaging and sharing of documents within the portal. Email correspondence/notification is sent to the participant/jobseeker and Workforce staff when a new message/document is available | ||||||
| E.03 | Jobseeker Portal | Ability for all participants/jobseekers to change passwords (self-service for password change) | ||||||
| E.04 | Jobseeker Portal | Ability to capture the following, including but not limited to (required fields to be decided during the design phase): |
1. Enter/reenter the participant’s/jobseeker's correct SSN. Option to check ‘Do Not Disclose’.
2. Ethnic heritage & race button
3. Status - Defaults to ‘Active’ for new records
4. Jobseeker – This status is used for job matching
5. Username/Password
7. First/Last Name
9. Gender
10. Date of Birth
11. Address (City, State, Zip Code)
12. U.S. Citizen – if not a U.S. Citizen, the following fields become visible: Alien Reg #, expiration, and permanent.
13. Education Level/School Status
14. Employment Status
15. Contact Preferences E.05 Jobseeker Portal Require SSN to receive services (such as job referral) and program assistance (e.g., for eligibility and enrollment in programs or training offered by state or WIOA partners) and apply to any job posting listed in the system.
Display SSN requirements to the participant/jobseeker by displaying a message under the SSN fields explaining when the SSN is required and is not.
SSN is not required to register to perform self-service job search by participants/jobseekers.
| E.06 | Jobseeker Portal | Perform data validation of SSNs, giving the participant/jobseeker an error message with an explanation and will not allow them to proceed until the error is corrected |
| E.07 | Jobseeker Portal | Capture participant/jobseeker eligibilty based on U.S. military veteran status, including but not limited to proof of military service and discharge status based on DD-214 background check |
| E.08 | Jobseeker Portal | Record the participant's/jobseeker's employment objective, including but not limited to desired employment by O*Net code, employer name, job location based on distance from a specified address zip code, up to three state names, and up to three countries outside of the US, desired wage and start date |
| E.09 | Jobseeker Portal | Capture the participant's/jobseeker's work history, including using defined O*Net job titles and NAICS codes. |
| E.10 | Jobseeker Portal | Provide a USDOL certified language translator for all self-service tools |
| E.11 | Jobseeker Portal | Capability to record information regarding the participant's/jobseeker's driver's license, other licenses and certificates, schools attended, and professional associations for job matching and credential tracking |
| E.12 | Jobseeker Portal | Capability to capture and record the participant's/jobseeker's skills, both pre-defined skills associated with an O*Net Title or additional skills |
| E.13 | Jobseeker Portal | Capability of generating user configurable online resumes based on participant/jobseeker data, downloadable in HTML, .pdf or Word format, including additional profile fields to support participant/jobseeker ability to update information specifically for presentation of resume |
| E.14 | Jobseeker Portal | Capability for a participant/jobseeker to schedule an appointment with an employer or Workforce staff and connect it to the linked placement/referral |
| E.15 | Jobseeker Portal | Capture eligibility status information, including but not limited to lower living standard income level, disability status, migrant/seasonal worker status eligibility status fields to be determined during design phase |
| E.16 | Jobseeker Portal | Ability for participants/jobseekers to send correspondence through a portal |
| E.17 | Jobseeker Portal | The ability to create and retain multiple resumes in a jobseeker portal |
| E.18 | Jobseeker Portal | The ability for both on-line resume building functionality and the ability to upload an existing resume in a jobseeker portal |
| E.19 | Jobseeker Portal | The capability for the participant/jobseeker to create, modify/edit, and send resume via the portal, including the capability to upload a resume, copy and paste a resume etc. |
| E.20 | Jobseeker Portal | User friendly resume builder, allowing the completion of an online type of form with pre-canned text to include information such as: name, address, e-mail, objectives, work history/experience, education, certifications, licenses, skills/abilities etc. (the specific fields to be identified during design phase) to auto-populate information into a resume template |
| E.21 | Jobseeker Portal | Allow for auto-populating of information into the resume builder tool that was previously entered by the participant/jobseeker via the portal, such as name, email, address etc. for ease of use |
| E.22 | Jobseeker Portal | The ability for a participant/jobseeker to copy and paste a resume into an open text field |
| E.23 | Jobseeker Portal | The ability for a participant/jobseeker to provide feedback in a survey including overall satisfaction and areas for improvement |
| E.24 | Jobseeker Portal | The ability for a participant/jobseeker to preview the resume, to see how it will appear to the employer |
| E.25 | Jobseeker Portal | The ability for a participant/jobseeker to delete, edit and save data entered in all resume fields through a state's job bank/job board |
| E.26 | Jobseeker Portal | The ability for a participant/jobseeker to designate a resume as active or inactive, the active resume will be available for view by employers with active job listings |
| E.27 | Jobseeker Portal | Notification of modification to a participant/jobseeker via their perferred contact method when a participant's/jobseeker’s resume is modified, deleted, or designated as active or inactive that also provides them with a workforce contact email, and instructing them to email the workforce staff if they did not make the change |
| E.28 | Jobseeker Portal | The ability for a participant/jobseeker to see the number of times the resume was viewed by employers |
| E.29 | Jobseeker Portal | The ability for a participant/jobseeker to email a resume from their self-service account in response to a job listing |
| E.30 | Jobseeker Portal | The ability for a participant/jobseeker to print a resume from their self-service account |
| E.31 | Jobseeker Portal | The ability for a participant/jobseeker to upload or download an MS Word cover letter to/from their self- service account |
| E.32 | Jobseeker Portal | The ability for a participant/jobseeker to attach a stored cover letter and resume to an email, when emailing the resume from their self-service account in response to a job listing |
| E.33 | Jobseeker Portal | Access for a participant/jobseeker to available career planning resources, such as career planning tools, career planning resource links, job fair/hiring event notices, program offerings, eligible training provider information, education and training, occupational labor statistics and training, job search tools, unemployment insurance |
| E.34 | Jobseeker Portal | Functionality of job-matching process through job bank/job board |
| E.35 | Jobseeker Portal | Ability to display information of program offerings; examples include the following (final offerings to be decided during the design phase): |
Veterans Trade Adjustment Act Rapid Response Wagner Peyser Unemployment Insurance WIOA Program Offerings Adult programs Dislocated Worker programs Youth Programs
TANF/GA/SNAP E&T
| E.36 | Jobseeker Portal | The ability for a participant/jobseeker to perform a quick job search, or an advance job search based on selected criteria. Search criteria will be identified during design phase. |
| E.37 | Jobseeker Portal | The ability for a participant/jobseeker to set up job alerts that will alert them by their preferred contact method when the system finds a job listing that matches selected search criteria. Veteran preference should be a search criterion. |
| E.38 | Jobseeker Portal | The ability for a participant/jobseeker to mange job alerts and job searches with ability to save, edit, delete, and create new job searches based on the criteria of saved job search. |
| E.39 | Jobseeker Portal | Generate system-sent email to registered participants/jobseekers based on their preferred contact method, with a referral to a job posting, if the jobseeker is registered with a social security number the referral will include employer contact information. If not, the system will ask the jobseeker to add it to their account to have full access to job posting details. |
| E.40 | Jobseeker Portal | The ability for a participant/jobseeker to apply directly to job postings found during a job search. If not, the system will ask the jobseeker to add it to their account to have full access to job posting details |
| E.41 | Jobseeker Portal | The ability for a participant/jobseeker to request Workforce staff-assisted job referrals |
| E.42 | Jobseeker Portal | The ability for a participant/jobseeker to secure/mask their contact information from employers, allowing the system-generated primary identification number be the identifier in the resume database. At no time will Personal Identifying Information (PII) be available to employers, i.e. SSN, date of birth, etc. |
| E.43 | Jobseeker Portal | The ability for a participant/jobseeker to access online system help and tutorials, including videos |
| E.44 | Jobseeker Portal | The ability for a participant/jobseeker to manaully input job search done outside of system |
| E.45 | Jobseeker Portal | Ability to interface with the National Labor Exchange via real-time API or batch file transfer |
| E.46 | Jobseeker Portal | Include job bank/job board where jobseekers can search and apply for job openings online. (as per Paragraph 6. of TEGL 10-14) |
F. Employer Portal
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| F.01 | Employer Portal | Ability for employers to enter Federal Employer Identification Number (FEIN) with the capability to confirm that the employer is a legitimate employer, in good standing in New Jersey via a real-time interface with the New Jersey Department of Treasury (NJStart) and/or NJDOL Employer Accounts database | ||||||
| F.02 | Employer Portal | Allow Workforce staff to verify and modify employer validation | ||||||
| F.03 | Employer Portal | Upon employer validation, the employer has the ability to create a login and company profile | ||||||
| F.04 | Employer Portal | Ability for all employers to change passwords (self-service for password change) | ||||||
| F.05 | Employer Portal | Allow employers to send correspondence through the portal | ||||||
| F.06 | Employer Portal | Provide a USDOL certified language translator for all self-service tools | ||||||
| F.07 | Employer Portal | Allow for employers to opt-out of creating an employer self-service account. Employers that opt-out can request and receive services and referrals through Workforce staff. | ||||||
| F.08 | Employer Portal | Display the Business Services contact information intuitively based on company/business zip code. Offices and contact information will be provided during the design phase. | ||||||
| F.09 | Employer Portal | Allow the employer to create a company profile after creating a login ID and password. The profile includes elements such as contact name, phone number, address, email, company description, and FEIN. Elements will be confirmed during design phase. | ||||||
| F.10 | Employer Portal | Allow for the completed employer profile to be submitted with notification sent to designated workforce staff for approval allowing for employer to view status of approval | ||||||
| F.11 | Employer Portal | Allow for the employer to set up multiple company contacts, the ability of the primary employer contact to set up additional company login IDs | ||||||
| F.12 | Employer Portal | Allow for the employer to update/edit company profile fields, exclusive of FEIN. FEIN changes require staff assistance | ||||||
| F.13 | Employer Portal | Capability for employers to create/edit/delete data related to employer record through a state's job bank | ||||||
| F.14 | Employer Portal | A page to enter/edit/delete additional information, such as: employer's benefits, policies, size, and other characteristics. These data elements can be used as criteria for an employer search | ||||||
| F.15 | Employer Portal | Functionality to enter/edit/delete information for multiple company representatives though a state job bank.Employer contact information includes names, titles, addresses, contact methods and areas of responsibility | ||||||
| F.16 | Employer Portal | Support the functionality of the job-matching process | ||||||
| F.17 | Employer Portal | Ability to view a list of all the job postings received from a employer that has yet to be archived. Data fields on this page include but are not limited to: order number, listing date, job title, O*Net title, office, staff assigned, status (e.g., open, pending, archived, closed, filled), and contact name | ||||||
| F.18 | Employer Portal | Maintain a job board/job banks, which identifies the method of how a job was entered into the system (origination) | ||||||
| F.19 | Employer Portal | Ensure employer records cannot be deleted. Consequently, an adequate search must be done to avoid entering duplicate records. | ||||||
| F.20 | Employer Portal | Ability to create, view, and modify job orders including duplicating an existing job order and edit it to quickly create a similar one | ||||||
| F.21 | Employer Portal | Capability to enter/edit/delete data elements which define the characteristics of the specific job opening, including contact address, suppress job (hide/show contact info in job order search results) and contact method thorugh a state's job bank/job boards | ||||||
| F.22 | Employer Portal | Aability to view a list of all the job postings, received from an employer, that have not been archived. Data fields on this page include: order number, listing date, job title, O*Net title, office, staff assigned, status (e.g., open, pending, archived, closed, filled), and contact name | ||||||
| F.23 | Employer Portal | Capability to enter/edit/delete data elements which define the characteristics and progress of a specific job opening, including referrals and hires, openings, duration, shift information, working hours, required education and experience, required licenses and training, pay range, and benefits | ||||||
| F.24 | Employer Portal | Capability to enter/edit/delete data elements that provide a (free text) description of the specific requirements, skills and education required for the job | ||||||
| F.25 | Employer Portal | Online form to create a job listing, which includes fields such as, job title, employer requisition number, job description/duties/skills, number of job openings, job location, contact information, salary/wages, hours, benefits, and how to apply. Complete list will be provided during design phase | ||||||
| F.26 | Employer Portal | Allow the employer to upload a job listing as a .doc, .docx, .pdf, or .txt. | ||||||
| F.27 | Employer Portal | Allow employer to preview job listing in participant's/jobseekers’ view | ||||||
| F.28 | Employer Portal | Ability to provide feedback in a survey including overall satisfaction and areas for improvement | ||||||
| F.29 | Employer Portal | Allow the employer to view the number of times participants/jobseekers viewed a job listing | ||||||
| F.30 | Employer Portal | Allow an employer to log into their Employer Self-Service account to create a hiring event, which includes fields such as, name of hiring event, location (address), start date, end date, times, job fair weblink, and an open text field for additional information (specifics will be provided during design phase), which is verafiable with the ability to modify by Workforce Staff | ||||||
| F.31 | Employer Portal | Allow interested employers to contact participants/jobseekers through the system using a contact form that is sent to participants/jobseekers using their preferred contact method | ||||||
| F.32 | Employer Portal | Allow employers access to population statistics and labor market information with a link to an interface with NJDOL resources | ||||||
| F.33 | Employer Portal | Allow employers to search participant/jobseeker resumes by desired search criteria examples include key work search, skills, objectives, job title, occupation title, certificates, licenses, education level, and language. Specifics will be identified during the design phase | ||||||
| F.34 | Employer Portal | Provide employers the option to set up a resume alert that identifies resumes that match keywords in a job listing | ||||||
| F.35 | Employer Portal | Allow employers to manage resume searches and create saved searches based on chosen criteria, that can be named, saved edited, or deleted | ||||||
| F.36 | Employer Portal | Allow employers to organize and save resumes to their self-service account | ||||||
| F.37 | Employer Portal | Allow employer to receive notifications when resumes for new participant's/jobseekers’ match keywords in a job listing or when a saved resume is updated by a participant/jobseeker | ||||||
| F.38 | Employer Portal | Allow employers to contact jobseekers through the portal or by any means the jobseeker chooses for employers to use. If the employer chooses, they may request a referral from Workforce staff through the system | ||||||
| F.39 | Employer Portal | Allow employers to report new hires through the portal that was either referred by Workforce staff or applicants identified through the self-service process | ||||||
| F.40 | Employer Portal | Capability to interface with the National Labor Exchange via real-time API or batch file transfer |
G. Workforce Staff Portal
| Bid Solicitation # 25DPP01053 | ||||||||
| Bidder Name: | ||||||||
| Appendix A - NJ Workforce Modernization Requirements (Core) | ||||||||
| Req # | Category | Requirement | Core Function | Add on Feature | Configurable | Requires Development | Requires 3rd Party Contractor/Software | Vendor Comment |
| G.01 | Workforce Staff Portal | Provide a dashboard or homepage which lists appointments, events, and reminders for a currently signed-in staff users | ||||||
| G.02 | Workforce Staff Portal | Ability to view summary of emails and functionality to manage multiple emails | ||||||
| G.03 | Workforce Staff Portal | Ability to have a screen that displays current appointments and event reminders for staff users | ||||||
| G.04 | Workforce Staff Portal | Provide functionality to manage individualized lists/groups of participants/jobseeker and employer contacts created by or assigned to the staff users, and enable sharing of contact groups between users | ||||||
| G.05 | Workforce Staff Portal | Allow staff users the ability to print for signature and/or export for electronic signature and correspondence purposes | ||||||
| G.06 | Workforce Staff Portal | Allow supervisors access to view staff user inboxes, referrals in, fund approvals, messages and caseloads | ||||||
| G.07 | Workforce Staff Portal | Provide staff users with the ability to update their profile to change their office location (including ability to select multiple locations); select a designation (e.g. DVOP) and capture programs/enrollments associated with the user, with inherited permissions based on reporting structure & role based security | ||||||
| G.08 | Workforce Staff Portal | Allow staff users the ability to update and modify participant/jobseeker accounts | ||||||
| G.09 | Workforce Staff Portal | Provide a link in the participant/jobseeker profile to the NAICS website for staff users to look up codes when needed to complete participant/jobseeker work history and related data entries, including the ability to automatically be updated, or have the capability to be manually updated if this information changes (e.g. is at a new address/location) | ||||||
| G.10 | Workforce Staff Portal | Provide the capability to enter new participant/jobseeker referrals and assign these to staff users | ||||||
| G.11 | Workforce Staff Portal | Provide functionality to add, view, delete, and print a list of activities, services, matches, referrals and referral results that have been provided to the participant/jobseeker. Data for the activity includes activity name and date, office that assigned the activity, staff member that provided the activity, activity type, and referral result (hired, not hired, refused job offer, etc.), the ability to add comments and detail of any orignating office/agency and current status of the referral so that both parties can see the result of the referral | ||||||
| G.12 | Workforce Staff Portal | Enable staff users to manually add or edit a job referral to a participants/jobseekers acccount | ||||||
| G.13 | Workforce Staff Portal | Enable staff users to create and assign services for a participant/jobseeker, including tracking funding sources and entering payment for services. Users can also issue and record a waiver for training (e.g., unavailable training) as appropriate | ||||||
| G.14 | Workforce Staff Portal | Provide the capability to add, delete and terminate the participant's/jobseeker's agency enrollments; view and maintain the participant's agency intake, enrollment, and termination dates, including the ability to reopen enrollments for services, as appropriate | ||||||
| G.15 | Workforce Staff Portal | Enable staff users to view a summary of scheduled services, funds used, amounts obligated and paid to date, and actual start and end dates | ||||||
| G.16 | Workforce Staff Portal | Provide the capability to search and ensure that an existing record for the participant/jobseeker is not in the database prior to data entry | ||||||
| G.17 | Workforce Staff Portal | Provide the capability to merge one or more participant/jobseeker records if it is determined that they all refer to the same person and maintain a log of all participant records that are merged | ||||||
| G.18 | Workforce Staff Portal | Provide the ability to enter/update the participant’s/jobseeker's status as needed (e.g., update to ‘Inactive’ while the participant is in school/training), including automatic updates based on trigger events in a workflow (e.g., request to unsubscribe from notifications, become employed, etc.) with manual overrides for authorized staff users, and program limitations (e.g., participant required to be "actively seeking work" when receiving UI) | ||||||
| G.19 | Workforce Staff Portal | Provide the capability for staff users to search for one or more participant/jobseeker, provider, and employer records on all fields within the system, with criteria that can be updated and configured | ||||||
| G.20 | Workforce Staff Portal | Provide the ability to search for participants/jobseekers using multiple criteria, including but not limited to partial SSN, last name, first name (or partial first name), birth date, username, or email to be determined during the design phase | ||||||
| G.21 | Workforce Staff Portal | Allow users to search by supplying a partial entry (one or more characters) that contain those characters in selected data elements | ||||||
| G.22 | Workforce Staff Portal | Provide a capability for all users to save and reuse their search options and to establish a particular set of options as their personal default selection | ||||||
| G.23 | Workforce Staff Portal | Provide a capability for users to select multiple columns to include in a multi-level sort of search results. The user can choose whether each level is sorted in ascending or descending order. The number of results presented per page can also be selected from a list of options | ||||||
| G.24 | Workforce Staff Portal | Provide the capability to present search results lists and to export them in .csv format or open them directly using Microsoft Excel | ||||||
| G.25 | Workforce Staff Portal | Allow staff users to conduct a statewide search of all participants/jobseekers whether self-service only or staff-assisted utilizing at minimum the following criteria: social security number (SSN), name, or a unique identifier | ||||||
| G.26 | Workforce Staff Portal | Allow staff users to conduct job searches for jobseekers using variable search criteria, to be identified during design phase | ||||||
| G.27 | Workforce Staff Portal | Allow staff users the ability to find job listings using keyword or advanced search options that match types of training, work experience or achievements obtained by participant/jobseeker | ||||||
| G.28 | Workforce Staff Portal | Provide the capability to upload and export participant/jobseeker resumes in multiple formats, including .doc, .docx, .pdf, .rtf, .txt, etc. These types and sizes will be determined during the design phase | ||||||
| G.29 | Workforce Staff Portal | Provide the capability to list all scheduled appointments in the inbox for the staff user who scheduled the appointment | ||||||
| G.30 | Workforce Staff Portal | Provide the capability to schedule an appointment with a participant/jobseeker or an employer, either by a staff user or self-service by a participant/jobseeker, and connected to the linked placement/referral | ||||||
| G.31 | Workforce Staff Portal | Allow for a common assessment and career planning that help guide career pathways to employment (e.g. Comprehensive assessment, IEP, ISS (NJ Youth Corp), TABE, CASAS, HSE attainment) |
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